I discovered this neat little cafe in the corner of Katy Asia Town…read more It was very clean and inviting. The cats were very sweet and friendly. I ended up with my top 3 favorite ones. All in all would return for studying and hanging out.

I'm from Dallas visiting Houston and wanted to take my two year old here since she's been showing…read morean interest in cats. I love the concept and idea of a safe place for cats and us being able to play with them so we decided to take time out of our morning to check this place out. The cats were friendly, mainly sleeping but it was well maintained and looked like a clean and safe environment for the cats. The reason for my low review is due to the way the business is handling a refund which I thought would be simple and is based on a confusion with their staff members. Online, it states a reservation needs to be made so while reading the rules, we made a reservation. I signed the waiver for myself and my 2 kids and walked in first. I saw they had a 30% military discount and asked if I could get a refund and repurchase. I was told she couldn't refund but since it didn't apply online, I would be able to email them and request for the difference back. Ok, no big deal. I paid for the second adult in store since now I know, we get military discount. Fast forward, I email and they refuse to give a refund. They said online, they can't verify that we qualify for the discount which is why we can only get the discount in store. I find it extremely rude for them to continue to emphasize that discounts are not applicable to online reservation since their system can't verify it when they could just simply ask for us to send through email our ID to get the price difference back like many other businesses would. I could also send the receipt showing where they did already verify us in store and where the discount is applied in store. The employee told me I would be able to request a refund and if I can prove my eligibility, I feel like they should honor it. They did offer a complimentary visit but again, I'm from Dallas so with this bad experience, I'm not enticed to return or recommend this place.

The 9 Whiskers Lounge was such a treat to visit. My teens enjoyed the Valentine's Day special event…read moreand have been talking about it for days. The owners were so kind and cared deeply for everyone to enjoy themselves. If you love cats and want to hang out with them this is the perfect place. The neutral colors on the walls and equipment was very relaxing. There was no cat pee smell which has been our experience at other 'cat cafe' type establishments. The cats were friendly and curious. Looking forward to a return visit!

We had such an amazing experience! This is a clean facility and the cats are very sweet. The owners…read moreare so kind and shared a ton of great info on their business and cats. We are already planning our return visit!

Great cats. Super sweet and loving kitties. They did move to Texas which is nice for us.read more

Best breeder in the Ragdoll business! I have 2 of Anne & Eric' s boys, Chief Sitting Bull and Doc…read moreHoliday Rides Again. Chief is Geronimo's som and Doc is Cochose grandson. Anne socializes her cats so well that they fit it when they come homr. I keep my kitten with me for atleast a week before introducing them to my other show cats. Anne you know I think you and Eric are great! Beth Berg

We learned about Special Pals & their great work to place pets in forever homes. We dropped off…read morefood and supplies after our little dog passed. The staff is very friendly and genuinely appreciative our donation and took us on a tour of the facility. When we are ready for our next rescue dog we will go to them. In the meantime we will make monetary donations to help this great group keep going.

NO REPLIES after three weeks and several communications by phone, email and messaging. I've adopted…read moreand transported from this organization and find this unacceptable for customer service. BTW, had previously donated as well as bought from their store - won't do that again. As I have been involved in rescue for more than 10 years, am very disappointed. This is one reason why people dump dogs - it would have been nice to get a reply.

Staff working with the animals are friendly and patient. Staff at front desk seems overwhelmed…read morepossibly because of being understaffed. It's lovely to see the cats and dogs be cared for. This place even has a shop you can donate pet items to and purchase from. Seems like a great option for adopting.

An excellent spot if you are looking for a furry companion that is super affordable…read more We were looking for a new furry companion to join our family and weren't having a ton of luck. As part of a last ditch effort, we decided to check out CAP. Upon entering, I was shocked by how clean and bright the adoption facility was. To the right, cats. To the left, dogs. Ahead, furry critters like rabbits. A great organization system with a very open layout! As we began to peruse the variety of dogs, I noticed amenities such as ample hand sanitizer stations, visit rooms, and friendly volunteers. They utilize an easy to understand color system to indicate behaviors/training levels of the pets. All of the rooms/kennels looked very clean and the pets inside looked well cared for. Additionally, each pet had paperwork and surveys filled out to give you as much upfront information as possible. An adorable recent stray caught our eye out of the sea of dogs that were in the process of being adopted. We had to wait a little for a visit room to free up, but once a room was cleaned, a volunteer brought us in to meet the pup. As we interacted with the pup, the volunteer enthusiastically told us everything she could including how long the dog had been there, how the most recent walk went, and how the adoption process goes. Hearts stolen, we decided to adopt. The process was pretty straightforward with paperwork first then a meeting with an adoption counselor. It was pretty busy on the Sunday evening that we went, but still the wait was not that long. The counselor was very knowledgeable and we found that the very affordable adoption fee included the spay/neuter surgery, a full service vet visit, rabies vaccination, lots of literature, and a micro-chip! A great value!! Overall, a great organization and it is super heartwarming to see all of the adopted signs. Definitely a place to check out if you are looking for a furry family member.

this is the 2nd review.. all i can say it's outstanding service.. quality .. attention to detail…read more. and good value for your money.. job well done .. fox is happy!!!

I initially started bringing my dog here when it was under different management, and my experiences…read morewere consistently positive at that time. Under the current owner, I have continued using the service despite it being an expensive grooming appointment ($120 each visit), expecting the same level of care and professionalism. After picking up my dog, I noticed his eyes were very red and he could barely open them. I called to calmly ask if anything might have happened during the grooming process. This was not an accusation, simply a concerned pet owner trying to understand what may have caused the issue. I was not given any clear explanation or details, and instead the owner Henry became immediately defensive, repeatedly insisting he "doesn't keep secrets" and that nothing happened. I was interrupted multiple times while trying to explain my concern, and the conversation felt tense and dismissive. After the call ended, I heard him yell "god damn" in the background. When I called back to ensure everything was okay, he stated he was "hangry" and again insisted nothing happened. He later left a voicemail that felt erratic, repeatedly mentioning he was hungry and stressed, referencing having "a lot of pots on fires," and stating he would make a note on my account. While I understand that business ownership can be stressful and that issues can occasionally occur, the lack of transparency, combined with the emotional volatility and erratic nature of the voicemail, was concerning. It raised questions about professionalism, emotional regulation, and overall safety in how customer concerns especially regarding animal wellbeing, are handled. Because of this experience, I no longer feel comfortable returning or recommending this business.

Before I elaborate on how amazing Patsy's Pet Market it - I'd like to make it clear I NEVER leave…read morereviews, regardless of how good or bad any experience was. This place is just that incredible. I got my Golden Retriever, Rosebud, groomed for the first time following an ACL tear a few months ago - they accommodated that situation perfectly. Cautious, yet very accommodating. When I picked up Rosebud, she looked so beautiful! Our groomer did a fantastic job, their timeliness was top-tier, yet very thorough. Katie and Skylar were incredibly welcoming on the floor as well - Katie even talked me into picking up a couple goodies for Rosebud from their fantastic selection. As a man who doesn't write reviews, I hope this will motivate at least one person to stop-in here - I will certainly be back (many times). I was completely blown away - fantastic job.

I love coming to Patsy's Pet Market! The staff is always friendly and attentive, often asking if…read morethere's anything specific I'm looking for. I came here for my dog's birthday in March, and we had such a great experience celebrating: taking photos, picking out some treats, and even getting to spin the wheel for a fun prize. If you're looking to buy something special for your dog or cat, I highly recommend stopping by and supporting this family-owned business.

An amazing store/dog groomer. Very helpful and the comforts of home for the dogs. Me and Daisy…read morewill be returning. So glad I found Suburban Mutt!

They are amazing with your pet. Sugar is at ease with them when they are clipping her!read more

Love taking my boxer dog here for wash day and grooming. Everything is great about this place. My…read moreElvis loves his bath at the self wash station which is super convenient. The staff is so friendly and doe over him. Aislinn was the best and loved to play with Elvis. She was passionate about the care of my pet. Hope she comes back to work there. My pooch knows he will get his favorite raw hide chews and natural raw bones here on wash day. Great food selection for all pets. Nikki did a great job grooming my dog. It's Spa Day here for our fur babies. Elvis even looks forward to his visits. Don't be shy and give this place a try; you won't be disappointed!

Friendly staff, a lot of high quality product selections of every category. They always want to…read moreprovide the best for their customers and have even price matched some items. The raw bar is my favorite part of the business. A lot of different animal parts to choose from. Everything looked clean and healthy.

The staff are friendly and thorough. The whole application takes about 30-45 minutes and there are…read moreseveral contract and waivers to sign. You have a small room to meet the animal and then you have an option to leave the room and enter the back grass area to walk the animal with or without your current pets. The facilities look clean and new.

We are so grateful to Citizens For Animal Protection for bringing our puppy into our lives…read more The adoption process was smooth, organized, and filled with kindness. The staff truly care about the animals and the families adopting them. Our puppy has brought so much joy and love into our home. We couldn't be happier. Thank you for the incredible work you do every day! She has truly changed our lives for the better and made our home feel even more complete.