1. The Container Store

0

Paramus, NJ

Cancel

Open app

Search

The Container Store

3.9 (57 reviews)
Open • 10:00 am - 8:00 pm
Updated 2 weeks ago

The Container Store Photos

Recommended Reviews - The Container Store

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Teresa L.

Have been a big fan of The Container Store and specifically the Elfa system. Free design based on your preference and needs. Drawings will be emailed to you so you can place the order whenever you want and especially if you want to wait until there is a promotion going on. Came to this location to have some shelves cut which was free of charge. It took only about 20 mins while we were looking around. There were some items on sale. Staff was friendly. In fact, there was an employee who helped get our stuff into our car and refused to be tipped. He said it'd be against the company's policy if he accepted the tip. Wow, now that is excellent customer service. If you are looking to better organize your home and/or office during the New Year, this is the place for you.

Yuribel A.

This store is organization heaven!! If you are looking to organize any parts of your home this store is it!! When i went they were following great covid-19 guidelines. There were signs on the floor that tells you which way to walk which i really liked because it promotes social distancing. I must say some of the stuff here is on the pricier side.

Raquel G.

I can spend HOURS wandering the aisles of this store. I absolutely love everything in here - I guess because I'm an organizer at heart with a place for everything and everything in its place! The staff at this location is beyond courteous! There have been times where I'll be looking for something and they will offer to check the back - and actually return with the product!

Mark M.

I love all the storage solutions that The Container Store offers. They'll fit about anything you need. I decided to have them look at doing my laundry room shelving, my pantry, and my master bedroom closet. The renderings were amazing. Beyond that they had someone come out and measure so I knew it was right. When I went into the store I worked with Finn and she was amazing. She was personable, knowledgeable, and helpful. We went through what I needed, which lead to her making adjustments to the master bedroom closet and fully reworking the original plans for the pantry and laundry room. She also walked through accessories, finishes, and options. I was very pleased at what was drawn up and the pricing was reasonable. My only issue came at install. Everything was delivered on time the day before and everything was packaged and organized. The delivery company was very nice. When the install happened the next day the installer was on time and ready to work. I had prepared the areas so he could get straight to work (except the last part of the laundry room as I didn't want to leave detergent, bleach, etc out any longer than necessary with two dogs). I cleared this out while he did the bedroom. I noticed him bumping into things and being a little less than careful than I would've liked. The biggest issue came when I was putting items away and he absolutely crushed the top of my new dryer. When Finn and I went through the plans she indicated that they may need to adjust on site so that anything in the laundry room was within reach and nothing had to be climbed on/over. I was fine with that and actually would have left that shelf out because I had 5 others going in next to the dryer. However, he never consulted me and never said a word. I've filed a claim with install for the damage and Jessica at that line was helpful (I had actually also spoken with her the day before regarding delivery). She said it would be taken care of, but I'm disappointed that we've arrived at this point. I'm just hoping it gets resolved quickly. Otherwise, this would have been a 5 star experience. I've included photos of the product as well as the damage to the dryer.

Designing and using  Elfa is affordable and great way of being organized.  Love that my clients can safe 30 % on products and installation

See all

10 days ago

Mary Beth K. was so helpful with designing my Elfa closet. She went above and beyond!

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

3 years ago

Helpful 19
Thanks 3
Love this 18
Oh no 1

6 years ago

Helpful 8
Thanks 1
Love this 8
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 2
Oh no 1

5 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 1

6 years ago

Helpful 2
Thanks 0
Love this 4
Oh no 0
Photo of Russ B.
60
16
0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Joe J.
98
398
98

6 years ago

They got lots of nice stuff!! Came here for the first time today and I shopped for my new house. I'm already in love with the store!

Helpful 1
Thanks 0
Love this 2
Oh no 0
Photo of Maria B.
4909
4396
5798

12 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0
Photo of Jordan K.
302
13
15

5 years ago

Best place to go for all your storage needs. Anything you can think of storage wise, they have it, and probably for a decent price at that.

Helpful 1
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Raquel G.
136
71
39

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of P M.
0
44
0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Mark M.
48
23
22

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Maggie P.
233
1
33

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 3
Thanks 0
Love this 3
Oh no 0

11 years ago

Helpful 3
Thanks 0
Love this 4
Oh no 0

11 years ago

Helpful 4
Thanks 0
Love this 3
Oh no 0

14 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0
Photo of Rach K.
234
1086
853

13 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

15 years ago

Helpful 0
Thanks 0
Love this 3
Oh no 0

15 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0
Photo of Sui B.
171
790
1277

13 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

18 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Steven F.
10
120
25

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

14 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Thomas K.
78
568
431

15 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0
Photo of Sarah S.
122
106
209

12 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Milo B.
52
108
7

14 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

18 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Tom T.
159
305
0

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jen T.
93
167
238

12 years ago

My HAPPY place!! Sign up for POP perks so you an get points everytime you shop and if you need to make a return it's in your acct

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Ask the Community - The Container Store

Review Highlights - The Container Store

“From the desk of Maggie's organizing and Staging.”

Mentioned in 3 reviews

Read more highlights

west elm

west elm

(85 reviews)

$$$

Shopping for a couch and made our way down Route 17, stumbled upon West Elm…read more The layout of the store is a little confusing, I found myself going in circles quite a bit. On the weekend, it was crowded. There were times when we had to wait to test out a couch because people were sitting on it for too long! I think the store would benefit from being larger. You feel like you are always in the way or on top of people with how the store is laid out. Our saleslady was helpful and kept her distance, which was appreciated. She wasn't being too pushy or rushing us, she really let us take our time. Ultimately we did not purchase from here due to the lack of things being in stock and customization required.

So disappointed. I love West Elm's stuff, but the delivery experience has been a nightmare. I…read moreordered a bed in mid March that was meant to be delivered by end of March. They rescheduled the delivery for April 3rd, and then canceled the day before as they were missing parts, I was told I would be notified within 3 days when they were able to reschedule. After hearing nothing, I called a week later and they said they would call to reschedule when they have to parts. It is now approaching the end of April and I still have not heard anything about them rescheduling the delivery. I have called to follow up multiple times. In addition to this, I also ordered a couch in March. About 2 weeks ago (early April), I realized it will be too large for my space. I called West Elm to cancel the order, as they did not allow me to cancel online. The woman I spoke to told me it would be no more than 3 days to hear whether or not my cancellation request was approved by the manager. Again, I heard nothing. When I called back today, they acted as if they had never heard that I wanted to cancel the order (now far less-likely to be canceled due to being further along in production). They again told me they would put my request through to the manager. I spent 30 minutes on the phone with someone that was able to get me no answers. I am extremely disappointed with their service. Their products are expensive, and the lack of communication and responsiveness after a sale is unacceptable.

The Container Store - home_organization - Updated November 2026

Loading...
Loading...
Loading...