I recently visited this Michaels location for a store pickup, and I was so impressed by how clean, cozy, and well-maintained the space is. While it is a smaller footprint and several items were sold out during my visit, it's clearly because this is a highly popular spot for local crafters! The online order pickup process was incredibly organized and smooth with their self-serve setup, and I'm so excited to dive into my next craft project today. What really stood out was the staff. I crossed paths with an employee in the aisle who was incredibly helpful with all of my questions. When I was leaving, that same gentleman made it a point to say goodbye, which was such a warm, personal touch. The only downside for me is the shift toward so many self-checkout kiosks. I personally prefer interacting with a real person and supporting local jobs rather than using automated machines, so I definitely encourage other shoppers to head to a real cashier lane if they can! Overall, the wonderful service and tidy atmosphere will definitely bring me back. read more

This is a fantastic Michaels. Store manager is always there to support if you have any questions and is out on the floor lifting and organizing along with the associates. The store is easy to navigate and everything is always put in the right places. My favorite feature which I believe is newer to these stores is the purchase online and they will pack up and bag your items. As soon as you enter on the left, bins are clearly labeled with last name so you can grab your order and for a quick in and out. read more

what a mess. nothing on the shelves. very disorganized and messy. prices are high. difficult to find salesperson to help.

Very nice Michaels we went to. The staff was nice, inventory was plentiful, and the prices were good. Loads of parking as well read more

Michaels - Arts & Crafts Near Me - Ramsey, New Jersey

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Lovely experience today with Arissa, who exhibited extraordinary kindness and patience as I sought to have 3 photos of my Mom framed. She listened attentively to what I thought might look good and showed me a virtual picture of what I selected on her computer. Then we both noodled around with mat colors until we came up with something we both thought looked great. I'm looking forward to seeing the finished product. Many thanks to Arissa for her artistic eye and generosity with her time. read more

They had everything I needed. Courteous and very friendly service highly recommend this store.

Customer Service doesn't exist any more, they had a table marked a percent off. We took the item took it to the register.... It came up regular price. I don't think I was upset about the discount on the item was not on sale. I was more upset how they looked for ways to make sure your wrong. When I told the employee where I found the item and what the price was the employee said " I only work here" ....... The manager Tim or Tom is just not a happy person. You can tell the effect it has on other employees because you get the same type of " what do you want?" Reaction. I definitely would not be returning to this location, I have a much better experience in the Clifton location. If you make a mistake then you should own upto it. It was not my fault that the wrong sign was put in the wrong place. read more

I can't understand how people like Jamie can lead with a store where you have to be in communication with customers. I have a small kid and Michaels store #7773 in Ramsey, NJ was our favorite store for purchasing many things for handcrafting and home decorating. Before yesterday! I never met before so rude and arrogant attitude to the customer. I was shocked that a store manager Jamie may speak with a customer in so rude and in tone humiliated my dignity. Disgusting attitude to the customers! Hate this store after that visit. read more

Friendly staff with a wide variety of crafting products available. Their cricut section is slightly lacking inventory in terms of tools sets but the vinyl selection is great and so are the product that they have to customize! read more

I guess I'm lucky that we have a Michael's store in my town. But whenever I have to go there I feel unlucky because the lines are never ending. Sure, they have everything you need for school projects, picture frames and scrapbook supplies but they never have enough people working at the cash registers. Only come here if you have to. Otherwise you will waste valuable time waiting to pay. read more

While i am not into most of the items this store specializes in, when i do need supplies for a project this store is excellent. I do embroidery & when i was looking for specific colors to finish my art, this store had every possible color thread i could possibly hope for & many other types that gave me ideas for future projects! read more

Clean store with clearly marked prices and the shelves are not a total mess like some locations. Usually a pretty good clearance section In The back near painting supplies. Framing section could have a little selection. read more

Little upset with the service here. I ordered online to pick-up and have been waiting longer than excepted. I could have purchased it at the register quicker as there is no one on line. Very disappointed. read more

Framing only: This is a good place to go for an affordable frame with a wide selection of choices but be careful if all you want is glass to replace a broken picture the glass by itself is 75% of the cost of a new frame with the way they price items if you are not buying the whole thing. They deliver on time and the staff has done this for awhile and does a good job in helping to identify the best look within your price range. You pay in full at the beginning so don't forget to pick up your picture. The selection of frames ready made to purchase is poor from my pov. Would not recommend them. The custom frames are a moderate amount more and worth it. read more

It's located in the inner corner of the shopping plaza. Not too crowded. Competitively priced supplies. Don't forget to bring your coupons. Oh and expect a line because this is a busy shopping plaza. read more

This is a great arts and crafts store. this location is very large with plenty of staff to help answer questions. lots of sale bins usually with seasonal or holiday items. and beads GALORE! much better prices then a lot of other bead shops. plenty of sales. anything from beads and holiday decor to wedding supplies and ribbon and frames, scrapbooking, lots of fun to be had here for the crafty person. read more

Wow the manager is so rude and has 0 ppl skills. I buy photo albums monthly and I have to pay separately for each so we can bill the client. Never had an issue except when I came here. I wish I bottom her name. She shouldn't be a manager! Horrible service will not use this location again! read more

I like Michael's in Ramsey. Because JoAnn is next to it, its big advantage to do price comparison. And again, inside the mall has shop rite, in case you also need some food for the family. And Petco if you have pet. read more

Most unhelpful framing department in the area. So not waste your time. Paramus much more customer friendly.

If I could give ZERO stars I would. This store is horrific save yourself a headache and go to hobby lobby. Aside from being filthy (W restroom nasty) the staff is rude, belligerent and hate their lives and job. I asked for help by two different women and you would think I was asking for one of their limbs. Breathing heavy, exasperated and didn't move. They COULD CARE LESS and believe me it shows. On top of that- One of the women I asked for help ended up checking me out... Boy was that delightful, she was angry about something OK I'm sorry you hate your life but I'm smiling and trying to make conversation and she jammed my items into a bag couldn't get me out of there fast enough and when I got home I ended up missing a piece and one of my items is broken from her. I will never ever go into that store again and I let the manager on duty know as well. Going to shop for craft items shouldn't be worse than going to the dentist with no Novacaine.... read more

One of the better Michael's in North Jersey. Not perfect but I do like how it's big, large selection of items, well lighted, wide aisles. I used to drive extra miles to come check out the paper selection after all other Michael's near me had failed me (Paramus, Clifton, parsippanny, hanover). The shopping plaza also had a Joanns in walking distance so thats a perk. It's a small Joann though with mostly fabrics. This Michael's always seemed to have the paper i needed in Stock. Stickers selection was small. read more