Sales associate was very rude, definitely came off as discriminatory. I walked in said hello she asked if I need help, she was noticeably busy. Around the 3rd ask I gave in a said I actually had a question. After asking my question the response came in as visibly annoyed. I was told she was too busy for my question and to come back without my dogs. I asked if there was a no dog policy she said no but I found the root of the unfriendly response. I left the business and definitely have no intention on supporting unkind people. Shame very cute store, but not worth the treatment. read more

Their staff is really helpful!! They also have a wonderful selection of yarns. I wouldn't go anywhere else for my knitting supplies.

The lady in the store was very nice and friendly. Answered all my questions. Very passionate of her job. Place is very cool, has a nice feel to it upon your entry! read more

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Yarnia is a lovely store. There's no way it deserves such few orange stars. It has lots to choose from and lots of accessories for knitting and crocheting. Kathleen was lovely and VERY helpful! I'll be back, even though I live in New Brunswick. read more

love love love yarnia! went in for the first time the other day-- staff was so helpful and patient with me as I'm newer to crochet and had several questions. they helped me choose the best material for my project and gave recommendations for future projects. i appreciated the friendliness and the chill vibes in the store! read more

Paying $2/skein to have yarn wound. That's a new one. Especially when you are flexible to when it's picked up. I've never had to pay to have yard wound before it's always been a services stored have offered. Alternately I've been in stores with swifts available for self winding. read more

I've been a customer of this delightful yarn shop since it opened. I had not knitted in over 30 years but with the advent of a grandchild. I was motivated! Their knowledge, assistance and fabulous assortment of yarns, accessories, etc. makes it one stop shopping. I have regained my love of knitting and since my first visit, have turned out some pretty spectacular knits, for family, friends and self. I believe that their prices are comparable to online pricing. Where else can you get great product, great value and great advice? I highly recommend. read more

Very disappointing and unfriendly. They charge to "help" you which for me was just telling me where the yarns were! $6 for 15 minutes which is $24 an hour. They also charge $2 a skein for winding. Woman who waited on me was rude and uninterested. Actually told me she didn't know anything about gauge! Their yarns are beautiful but not worth the trouble of shopping there. I will drive further to get better service. I went there twice but same woman was there. I had three projects to buy for but only got yarn for 1. Too unfriendly. read more

I went to yarnia today to purchase some yarn for a gift. It was 10:55 approximately. It was also freezing cold. Yarnia opens at 11am. After waiting a few minutes, I knocked on the door (it was now 10:59) the woman came to the door and said - yes? I said are you open? Very discourteously, she said we open in a few minutes. I said oh but it's freezing out here should I just skip it? And she said - that's fine! So i did skip it. And I will skip it. Despite it being the only game in town I'll go to summit or some other yarn shop to get what I need. They don't have much anyway. read more

I am lucky to have Yarnia as my closest local yarn store. The yarns are beautiful, the space is inviting, the owners and employees are highly skilled and helpful, and despite not being a class/help person (I prefer to figure things out myself using YouTube tutorials), I always get interesting ideas and helpful tips when I'm in the shop. I learned to crochet shortly before Yarnia first opened, but I only learned to knit in the past couple of years, and the Yarnia staff has always been interested, helpful, and cheered me on as I learned and grew my skills from my early efforts at uneven and inadvertently holey dishcloths to socks and sweaters. I am grateful to live in a community with a friendly and thriving local yarn store. read more

Hostility is high for a yarn store. When I went in and was asking the nice person behind the counter a few questions, suddenly this person from behind a patrician, who was sitting at her desk, stood up and "yelled", we don't do that! Subsequently, it went down hill from there. It was very awkward and uncomfortable for the person behind the counter and me after that, so I gingerly made my way to the front door and left. Vowing never to return. read more

This shop is fantastic and the staff are seriously cool and very helpful. The selection is amazing and the place itself is like a cozy sweater! I would definitely recommend a visit. It will make you feel good. read more

I am a brand new knitter and I'm so glad I was introduced to Yarnia by a friend. I like this store so much that it has become my LYS despite living 2 states away! The store is welcoming and the staff not only encourages extended browsing but will take the time to answer your questions (you may have to be patient if the store is busy). As a new knitter, I have a lot of questions and appreciate the patience they've shown. They are also more than willing to help over the phone. I called the store to see if they had a specific color way of a yarn I had purchased there. Kathleen checked the inventory while I was on the phone. They didn't have it in stock and it is from a shuttered brand, so they couldn't order it for me. But, if it was being produced, they would have taken my order over the phone and shipped it. I plan on introducing a friend who lives in PA who has family in the area to Yarnia during this year's Wool Walk Because I'm so pleased with my experiences with the store. read more

I walked in full of joy and anticipation;yarn shops are treasure troves. We drove 10 miles to get there. I left the store totally dismayed and perplexed and the lady,s weird and unpleasant attitude. When I asked her in a normal tone why they didnt have any Malabrigo lace weight yarn, she bristled and answered, well we have other lace yarns! So I answered, Yes, I can see that, but I was just commenting that there is no Malabrigo which is a very popular high end yarn, and she said, we have other yarns which are just as good in a snarky tone too. The rest of my visit was equally unpleasant, she obviously was forcing herself to answer my other queries even after I commented the yarn was lovely. I finally found something I wanted to buy, but it amounted to only about $7. I asked her if they accepted debit cards, and I clearly heard her say yes. She asked me if I wanted a beg, which surprised me so I said, yes? So she said, I always ask my customers to bring a bag so I said, since this is my first time here I wouldnt know that. Guess what happens next? Suddenly my debit card was not going through, she fidfled around 3x and it just wouldnt go through, and she said dont you have another card? We dont accept debit cards here...I left the skeins on the counter and just walked out. I felt she was prejudiced and purposefully gave me hard time so I would never come back and she succeeded. I went to AC Moore and bought some beautigul Lion Brand acrylic yarn just to make things right in my head again. Nasty racist prejudiced woman. read more