Man, talk about a review that's long overdue. And as I sit here considering what to say about this…read moreprofessional service and Louis, the heartbeat of Technolene, I'm getting chills. Do I need to get a life? Probably. Definitely. But he's that good; his character, his knowledge, his expertise and his communication style. I would stack up the professional service Technolene offers against any other in this industry. And because the person that works on your computer is someone with access to the most personal facts in your life, its likely you will be fairly selective. I trust Louis without reservation. He has become part of our family over the years he has been working with us. There is no other service in my life, with equal access that I can make that claim to. One of the things I like best about Louis is that if he doesn't know the answer to a question, he will research it instead of winging it. With that said, there is very little he does not know. As others have alluded, he works in both Mac and PC venues. In a rapidly changing industry, Louis has enormous range and the ability to make recommendations as well as the knowledge of what benefits and pitfalls are associated. There is high mutual respect so we don't make '911' calls unless it is warranted, however, when we do, Louis always seems to be able to accomodate us (which I find amazing!) He also helps us anticipate problems. We may not end up taking his advice but at least we know what will happen if we don't which is greatly appreciated. As I'm guessing many people do, we always seem to want something fixed immediately (its broken, right?). When this occurs, Louis will provide a real time estimate and without explaining the actual computer-'ese' behind the fix, will help us understand why his estimate is critical to the problem being rectified for good. Louis' communication style is always consistent. He is low key even when he is executing with a sense of urgency. And when my hair is on fire because I broke a shoe lace, let me tell you how much I adore THIS quality about Louis! Computer issues don't bring out the best in anyone and yet Louis always maintains a cool head and will responsibly lay out every option and the consequences of pursuing each one. he has too much respect for us to imply whether a consequence is necessarily positive or negative even if he has an opinion - he will simply help us narrow the choices, one by one, until a decision that is best for us is achieved. He can be as exhaustive or as circumspect as we prefer. In a word...he is perfect in helping us navigate the increasingly slippery world of computer technology.

I depend on computers for my livelihood, so when I have an issue, I need it addressed quickly and…read moredone correctly. I have used a few services before, but not until I met Louis was I completely satisfied. I know I can count on him to promptly return calls and in every case he's been able to quickly diagnose and solve my issue. He is a treasure and I'm lucky to have him so close by. It's wonderful in this day and age to have someone who makes housecalls. He's very patient, pleasant, and punctual. He's never once made me feel rushed or as if I didn't know what I was doing. I'd highly recommend his services to novices and experts alike.

I had a great experience with Sam's IT Solutions and would gladly recommend them. My computer…read morecompletely froze while I was gaming, and when I tried to turn my laptop back on, it got stuck in a repair loop and kept restarting without being able to fix itself. I reached out to Sam, and he first tried to help me over the phone. When that did not solve the problem, I scheduled an in-home visit. He came by the very next day at a time that worked for me and spent about three hours working on my gaming laptop. He found that the hard drive had failed and replaced it with a new one. I felt the price was very fair, especially since there were no markups on the part. Sam was friendly, helpful, professional, and easy to communicate with throughout the whole process. I would definitely call him again for any future computer repair needs.

I tried upgrading my PC myself with the help of AI…read more After a few days of troubleshooting and nearly overheating my computer, I knew I needed a real expert. I called Sam's IT Solutions and Sam was able to quickly diagnose the issue over the phone. He told me exactly what parts I needed, and as soon as they arrived he came out to my place and fixed everything on the spot. Fast, knowledgeable, and incredibly helpful. Highly recommend!

Quick service, great price....very pleased…read more Needed a basic virus removal tune up for my Gateway, and the removal of some annoying start up programs (bc I'm completely computer illiterate) and Peter had it ready the next day for a very good price. This is my second time using Peter's service and he is very reliable and dependable. I felt as if the service was personalized, which it should be right? Our laptops are our lives!!!! :) Highly recommend!

Peter is awesome! I had been struggling with not 1 but 2…read morelabtops my entire last semester of school. Near the end of the semester I would just use the computers at school. It was much easier than dealing with the pain of using my own computers. I had gone to 2 different repair guys, who charged me consultation fee's and didn't even fix anything claiming my computers "had nothing wrong with them". Long and behold. . . Ironically, once I finished school I got around to looking for a computer guy, and I found Peter! The turnaround time was far beyond my expectations. His pricing is very reasonable. If you use his services, you will not be disappointed. His wife and him are a pleasure to deal with as well!

HPC Computers, and especially its technician Mike, do an excellent job in repairing computers and…read moreprinters and providing general technical advice. I have patronized HPC over the years and have always been entirely satisfied with their work. Add to that, the prices are eminently reasonable. You could not find a better place to go for your computer and printer needs. Cliff C.

Ok the weird thing about this place is it's not exactly "on-site" . . .I had to call the number…read morefrom the parking lot b/c I was confused after finding a sports gear store at this address. The address is for a sports racket store where there's a random stack of printers in the middle of the store. Mike and/or his team I guess (?) pick up and drop off and you pay the guy at the counter who knows nothing about printers. I never saw the printer guys; just talked to Mike on the phone. It took almost 3 weeks, but at least prevented me from buying a whole new printer. If I spent another $100-150, though, I could have just gotten a new printer the next day. So this is the kind of situation you're dealing with.

I was very pleased with the services provided by Computer Repair Tech. First, they diagnosed the…read moreproblem free of charge. Then they fixed the problem with my Lenovo Ideapad 3 and it was ready for pick up the same day. Not only was the problem with my laptop fixed, but the power usage has been restored to the same rate that it was at when the laptop was new out of the box. My battery charge is now lasting substantially longer. This was an added benefit I was not expecting. Additionally, the fees for the service were substantially lower than those of the few local repair shops that I contacted. Maurice was very nice throughout the whole process and explained everything beforehand.

My Gateway laptop wasn't holding a charge due to a motherboard error so we asked Maurice for a free…read moreestimate on how much it would cost to transfer about 100 gigs of data to my external hard drive. His $100 estimate was much more than we were willing to pay so we thanked him for his time but said we would price compare and come back if he was indeed the cheapest deal. He was then very rude and unprofessional, and even made a racial comment about my husband who is Asian. We are honest people who wanted an honest estimate. Unfortunately, he was just too pricey for a simple job and then quite rude.

They fixed my problem immediately No waiting…read more Everyone was very nice and easy to understand

I quite literally point everyone I know having system issues to Alice. I have been a customer since…read more2016/2017, back when I was a desperate college student with a completely blown out external drive right before my final thesis was due. I was referred to them by a previous employee who had since left to work independently. He could not have spoken higher about them. They not only recovered ALL of my data but helped transfer it to a new drive and were patient and kind the whole way. I've been a repeat customer since I seemingly have terrible luck with my devices... From water damage to data recovery, parts failure, etc- these guys know what they're doing and are so honest and patient. Great customer service from intelligent people who just want to help.

I had an issue with my gaming pc. It was built 2 years ago and randomly decided not to turn on…read moreafter switching to a better power strip that allowed more outlets and usb charging. After testing connections switches and diagnostics carefully and basic tutorials off my smartphone, I decided to find a repair shop. I've only had two computers that I decided to take in to repairs. Once to Fry's and another time to another mom & pop repair. Both were over 10 years ago and both times I felt I was ripped off. After scanning througb the 1 & 2 star review's on yelp, I found this place. Jose wasn't available, but I was assured that they would find out what was the problem with my tower. Jose was nice enough to respect my lack of knowledge when it comes to PC's and I felt I got a steal. I will definately be back if I have another problem and or need to upgrade my PC.

Super unprofessional. Wrong number and hours online. The number is a number to employ who doesn't…read morework there anymore who gives you wrong information.