We have been using The Cleaning Authority 2x per month for about a year. While we have noticed some differences in quality of work among crews, the overall experience has been great. I love the feeling of walking into our freshly cleaned home. With a toddler and a baby, there is no way I could keep up with everything in this phase of life. I am so grateful to be able to spend time with my little ones instead of spending precious pockets of time to feverishly clean bathrooms. It is worth every penny. Thank you Alicia and Jones for always doing a great job for us, and for being so friendly and professional. We wholeheartedly appreciate you! read more

Norma and Mirely just left my house..we've had some construction going on and they did an amazing job working around the areas and still leaving my house spotlessly clean..So nice to to come home to such peace! read more

Breanna has cleaned our house biweekly for three years. She works hard. When she leaves, our home is thoroughly cleaned every time. Breanna is consistently professional, polite, and friendly. I feel lucky to have her here - in fact I look forward to seeing her every other week. The Cleaning Authority has been reliable. Vincente, in administration, handles my questions or requests efficiently and kindly. My experience with The Cleaning Authority has been a gift - especially after having experienced many cleaning services and individual cleaning ladies/men who have not been a gift! read more

Today we had our home cleaned by The Cleaning Authority, Ariet & Andres, Team 1. They are easy to work with and they followed my instructions. They completed the cleaning and asked if I wanted to check their work. Team 1 is awesome. I hope they come back again. Sally F. read more

Getting better all the time! I've been using TCA for a couple of years now, and they've materially improved their cleaning operations. Better translation devices to minimize language issues, more efficient cleaning -- more thorough, certainly. Vicente Sosa, at the email/phone, has been extremely helpful in managing tasks and cleaning schedules. Very, very happy to have them come through my home. read more

I've used TCA for almost ten years, and they almost always give me a good clean. But, I must say that my last clean by Team 29 (Seily and Sonia) was AWESOME!!! The area of rotation was my kitchen, and they left everything sparkling. Especially my sink, which was bright, bright white! Whatever they used to make that happen, I hope every crew from here on out does the same thing. Thank you, ladies!!! read more

Sarahi and Adriana (team 15) did a great job. It was such a treat to come home to a sparkling, clean house! xo read more

There are a billion reasons to appreciate TCA. 1. They COMMUNICATE! They are 100% reliable. . I really love how they communicate. They let me know everything I need to know by email. If I ever need to 2. They are FAIR! During the lockdowns for COVID19, they made it possible for us to save money while their company respected the rules/laws. If ever something breaks, they always come fix it immediately! 3. They work around MY schedule. 4. All of the teams are great. The team I know the best are: SARAHI & ADRIANA who are comprehensive and sweet and polite and friendly and fast. Go, TEAM #15! read more

Team 8 did a great job on the house, even with a lot of disruption in the living room. They were quick, thorough, friendly, and efficient. The house looks great! read more

I have used The Cleaning Authority for many years, and I have been very happy with them. They do a very thorough job, and they are very accommodating regarding scheduling. My team of Alicia and Jones is very professional, courteous, and friendly. read more

another great cleaning job by Mercedes and Carlos (team25)! this is the 3rd cleaning I've had and I am so pleased!! tried several other companies- some EXTREMELY expensive and they were terrible. I'm so glad I started using cleaning authority! read more

I've had great service with The Cleaning Authority, especially Team 17 Arieth and Norma! They make little but meaningful touches throughout the house that I really appreciate. Through the two years they have been coming to my house, they have been reliable and do a thorough job! read more

Our Team 21 duo of Jones and Delsy did a great cleaning today and we love their work! We have been with Cleaning Authority for years and are very grateful for their help! read more

This is a reliable group to clean your home. They use their time efficiently because they have system so that everything done in a timely manner. It is helpful to know each week what area they will emphasis on. Team #27, Delsy and Aime, work well as a team. Do not hesitate to consider using this company. read more

Team 12, Karla & Krystal did a great job at our home on Wed 9/3- they deserve a bonus!

I have the best cleaning team ever today, Arieth and Norma, Team 17! Their attention to detail is so appreciated. My kitchen is sparkling clean as is the rest of the house. This is why I continue to recommend this company. Thank you Norma and Arieth. read more

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We have been helped by these folks for several years. (team 20! Celeste & Liliana) They do a wonderful job and are fast and thorough. We are over 70 and the help we get is a life saver. read more

We could not be happier with the service provided. The gals are reliable and do an amazing job in our home. It's like a spring cleaning each time they come. I appreciate the deep clean rotation of areas. Maria and Karla (team 3) are sweet and treat our home with respect. I do not know where they learned their mad vacuuming skills but when they are done the carpet looks like a piece of art and we try very hard to keep it looking that way. Sometimes by walking up close to the wall along the perimeter. Even my husband tries to avoid walking on it. Cannot beat the value of this service. read more

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Terrible company to do business with. No live agents, no communication. If you enjoy your time and money wasted, this is the company for you! read more

Don't be fooled -- I tried to stick with them for almost 2 years even after horrible cleanings. About 40% of the time I would completely re-clean my house when they were done. The managers are rude and only offer for another crew to come out while you're left with your place looking dirty. Never a refund even though they did NOT provide the service you paid for. The cleaners shout the entire time (I work from home), don't do anything you ask, and occasionally play super loud music on their phones. Laughable service, zero clue how they are in business. (FYI I'm in Austin, TX) read more

Edit to add after comment from company/owner** - this is NOT where two dog kennels were- this is under the television in the living room. A completely different wall that the kennels were NOT on. Your company's attempt to make this cleaning job right was to suggest "someone come and clean the spots that were missed". While I appreciate the gesture, these were not just random spots and we had company for the holidays. NONE of the house was cleaned adequately. -all of the baseboards were still dusty with just the wipe of a finger- do NOT tell me they tried!!! -none of the kitchen cabinets around the island were cleaned -none of the downstairs blinds were dusted Again, Save your money and don't bother with a company that makes lousy excuses for their lazy workers. After packing most of my parents house in Spicewood Texas, I hired the cleaning authority for a deep clean. If they would have done even a standard cleaning job I would give them 3+ stars . Unfortunately they did a horrible job. Simple things tasks like vacuuming and cleaning the tile floors were not done well. Mind you, there are two dogs who also live at the house. However I am talking like moving some cords and vacuuming the hair around them. Whiling the baseboards. *pictures attached* They have a 3 bed 2 bath house. I did not have them clean one of the bedrooms. We paid over 500 dollars to have go back and clean the house ourselves. Save yourself the time and money by not using this company. read more

The Cleaning Authority - Austin - Disgusting baseboard under the television in living room. - Home Cleaning Near Me - Austin, Texas

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I've been using The Cleaning Authority for several years. They are always efficient and polite. Team 71 (Milena & Sayli) have been my team for the last few weeks and have done an excellent job. I'm very happy! Thanks! read more

The Cleaning Authority has been my preferred regular cleaning team for almost a year. They do a great job of dusting and deep cleaning my one-bedroom apartment. The team this time was made up of Sara, Brenda and Carmen. They did a great job, alerted me in advance of their arrival and scheduled departure times and left my place looking great. I recommend this service and team to anyone who needs reliable, competent cleaning. read more

We began using The Cleaning Authority two years ago. We are retired so we have them come every four weeks. We have never been dissatisfied with the cleaning. Our most recent team of Breanna and Arieth (Team 7) were efficient and very thorough. read more

Carolina, Celeste, and Mary Team 19 were terrific! They were efficient, thorough, and overall did an amazing job. My husband and I noticed how they cleaned every surface throughout our house and were especially impressed with how spotless our offices were. It is easy to simply walk in, vacuum, and lightly dust the space but we saw how much attention to detail they put when cleaning the surfaces on the desks and and making sure they got all of the dust off from our chairs. The team was so nice and I hope they can come back to our place. Really good work! read more

We are always happy when The Cleaning Authority comes to the house. Lately we've had Delsy and Aime (Team 24), Karla and Carmen (Team 16), and Marisela and Myrtala (Tram 30). All did a great job! read more

Team 9 (Alicia, Jones, and Cinthia) did a great job getting our home ready for an event. Without me even asking, Alicia managed to remove a stain that I've had no luck with. Great at their job and very friendly! read more

Appreciate that a team came and corrected the issue with the floors on the third try. Fascinating that the business owner wants to nitpick about the square footage of the home - I said 1100 in my review because that's an accurate reflection of the space the team cleaned (I kept the doors closed on all 5 medium-large sized closets so those did not factor in to the area the cleaners needed to cover). This response seals the deal for me on not using the service again in the future - to publicly imply that the floors in my home were the problem as opposed to the standard the team did or did not feel they needed to meet on a pay-by-the-hour deep clean service is pretty outrageous to me. I don't know why only water was used the first time around, as I never requested that, but if that's something some customers do request and the business is apparently willing to accommodate, I think it goes without saying that those customers aren't using that as some kind of secret code for "I actually don't mind if yall leave my floors dirty" - especially when I said when scheduling the initial clean that the floors were my absolute top priority. I'm appreciative of the team who came back out and actually cleaned the floors. Not so appreciative of this bizarrely passive aggressive response from the business when they were so clearly in the wrong for how they handled the initial clean and the same-day return that didn't fix anything. read more

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Delsy and Aime on team 27 have been doing a great job for us here in Southwest Austin. They are friendly thorough, and they are really sweet to my goofy puppy who tries to attack the vacuum cleaner every time they come to clean. read more

They do a great and thorough job! Karla and Delsy (team #29) are friendly, professional, and go above and beyond to leave our house spotless. Thank you, ladies!! read more

Paula and Yunielka did a great job cleaning our house! I always feel like I am walking into a 5-Star hotel when I come home after they have cleaned our home. Thank you to the ladies and The Cleaning Authority. read more

5-stars to Team #17 who came out to do my first clean. The ladies went above and beyond! My house is spotless now. And they were so sweet with my kitties! I appreciate how pet-friendly they were with my fuzzy kids, and what a superb job they did all around! read more

The Cleaning Authority - Austin - Leeloo approved! - Home Cleaning Near Me - Austin, Texas

I've had the cleaning authority clean my home for several years now. I have them come weekly and it helps to keep my life in check. Last week Karla and Carmen did a super job. I would recommend their services. I think their rates are reasonable and I've never had any issues regarding safety or being disappointed in the results. I really appreciate this service. read more

It's always great to come home to a clean house, and we appreciate the kindness, patience and sweetness of the cleaning crews. Little touches, like arranging stuffed animals and loving on our pets make all the difference! Today Team #20 (Nuvia, Carlos & Mary) left our house spotless, and our kids' room especially precious! read more

The Cleaning Authority - Austin - Home Cleaning Near Me - Austin, Texas

Alejandra and Nelson cleaned the house today and as always they did a great job. we have been with them for at least 10 years. We have always been happy with thei work. read more

I have been working with TCA for a few months now. Every team does a great job thoroughly cleaning the house. The cleaners are professional and very friendly. I love that they bring their own products so I don't have to run out and get supplies. Shout out to Paula & Noglia for their hard work yesterday- it was wonderful to come home to such a clean house! read more

I can't say enough about The Cleaning Authority! They are on-time, professional, skilled, and get the job done. I live alone and although I try to keep my apartment clean and tidy, or at least I thought I did until the two amazing young women, Maria Calix and Daiyy Arias ( hope I spelled her name correctly) came in on-time and with a great attitude and professionalism and got right to work cleaning and polishing my two bedroom apartment. WOW! what an amazing job they did. I've had other companies come in to clean and never asked them back. But I've already scheduled The Cleaning Authority to return every two weeks and a bonus is I've scheduled the same two young women to be my steady crew. Hire this company. Even if it's just once for a deep cleaning. But like a potato chip company once advertise, "Bet you can't eat just one". Same with The Cleaning Authority, once you've tastes a truly great team of professionals working together toward a common goal to clean your home you'll be back for more. "Bet you can't hire them just once". read more

I've used a variety of cleaning companies and by far this is the best one that has cleaned our home to date. I was working from home that day and popped in and out throughout the day to see how the cleaning was going. The ladies were really nice, professional, came on time and started working right away. The cleaning was really detail oriented and they cleaned the areas that many of the other companies missed - under the bed, window sills, fans and picture frames. I saw the ladies on their knees mopping under the couches and the beds. The products that they used were environmentally friendly as well and the house wasn't left smelling like chemicals. I will definitely be using them again for future cleans! I also like how they have great customer service and answered my questions via e-mail the same day, usually within an hour. read more

I've been using the Cleaning Authority for a couple of months and they always do an excellent job! They're thorough and fast! I like that they arrange all our nicknacks beautifully too. Carlos and Yessica, Team 28, did an amazing job! read more

The Cleaning Authority has helped make my life a little easier with regular, thorough cleanings. I so appreciate their help keeping my apartment clean. And it is such a relief to have one less thing to build into my schedule. Sara and Juisa (team #11) are especially THE BEST. They do a great job - always so thorough - and are the sweetest ladies as well. THANK YOU Sara and Juisa!! read more