Our recent visit was nice. The menu is large and varied. Our server was nice and helpful. But the one complaint was the music in the restroom, it was LOUD !!!!!!!!!!!! It was like being in an disco....please turn the music down.... My seared tuna tataki salad was very nice....the fish was fresh and nicely rare in the middle...the greens were fresh and with the dressing they were even better... Good food.....LOUD music...LOL.. read more

The Cheesecake Factory - Seared Tuna Tataki Salad* - New American Near Me - Providence, Rhode Island

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Absolutely wonderful experience at The Cheesecake Factory for lunch today..5 stars! The ambiance is very classy and the menu is huge. Service by Bryan was outstanding. As for the food, all of it was wonderful. We started off with delicious fried zucchini. However we switched the marinara sauce instead of the ranch dressing. Might have been the best fried zucchini we have ever had. I had a nice ceaser salad and Buffalo Chicken Tenders. My wife had veggie tacos which she truly enjoyed along vegetable slaw. I ended with an outstanding Carrot Cake. Overall an awesome experience and I know I will be back. read more

Had a great visit here last night. Place was super busy so make sure to get a reservation. Took a little bit for our server to get to our table but once she did it was a breeze. We got the mac and cheese balls which are always delicious. I got the double smash burger for my main and man was it delicious. It's amazing how they have so much stuff on the menu but still make everything (at least everything that we got) to order. For dessert I got the tiramisu cheesecake and that was one of the best cheesecakes I've ever had. The cheesecake factory is definitely one of the better chain restaurants, and might even be my favorite. read more

Sammy was a great waitress, very attentive to us at the table. she was not pushy. She was very polite. The food was delicious. Enjoyed every bite and the bread that they gave us was warm and delicious. read more

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Stopped by for my free birthday slice. I love cheesecake and the different flavors they have. My go to for dessert! Friendly service, easy to grab a slice and go! read more

The Cheesecake Factory - New American Near Me - Providence, Rhode Island

Came in and only waited a couple of munutes to be seated. Our waitress was nice and attentive. Ordered the avocado egg rolls, avocado toast and rice cakes with crabs as our appetizers. All came out hot and delicious. The avocado toast had creamy avocado with slices of avocado, arugula and tomatoes on it. The rice cake was nicely cooked where it wasn't too chewy. A good heap of citrus crab on top. The avocado egg rolls came nicely hot with pack of flavor. My grandma ordered the orange cauliflower with brown rice. It was good but a bit too sweet for her liking. I had the Korean fried chicken with white rice. It was delicious! I just wish it had more avocado and sauce to it. My sister ordered the truffle chicken and the flavor of it was too strong. She tried a bite and just couldn't. I also tried a bite and believe the truffle flavor was too much. Naturally truffle is strong but its not cut with anything to truly help balance it. The waitress took it back and my sister asked for the Thai noodles. About 15 minutes later, we were told that they ran out of the noodles. So she ended up opting for cheese flatbread pizza. She enjoyed it. Also the waitress offered the side ceasar salad as my sister waited for her pizza. Such a lot for a side and perfect amount of dressing. We truly appreciated the manager on duty coming out to explain how sorry they were. read more

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We had not been to a Cheesecake Factory for about three years but ended up here because it was the only place in the mall open after the movie. (All the others shut down around 8pm.) The place is well laid out and pleasant with tables separated to allow for easy conversation. We just wanted appetizers - and drinks. We ordered a skinny margarita and a classic margarita. Both were good . For food we had chicken taquitos and crab wontons which were pleasantly more tasty than we expected! To accompany this we had a large serving of French fries and took half of it home. We also had an original cheesecake to go. The total came to $75. Our server, Kevin, was cheerful and very efficient which added to the overall experience. We gave him a well deserved good tip. We will probably return. read more

We had a very disappointing experience at the Cheesecake Factory Providence Place tonight. We arrived expecting a wait without reservations on a Saturday night at 5:45pm, but the host stand needs to set clear expectations. We were told a 40 minute wait and after 50 minutes we checked in and were told another 10. At 10 minutes I checked back, so we've been there an hour at this point, and the hostess said it would be another 10 minutes but couldn't be clear. Then when I asked to clarify, they said the tables were all booked in front of us and couldn't be clear on how much longer the wait would be. When I pointed out it had been an hour and we needed to at least have an estimate they sat us. Again, I expected a wait but you have to be able to set a reasonable estimate. After a fairly long wait for a server she came and took our order where she took the drink and food order at once without writing it down. I reiterated my slider order to be plain, cheese only but after a long food wait it came out with ketchup. She said it comes with ketchup on the bun, like that doesn't count as plain with cheese only. I have a tomato allergy and said I can't eat it so she had them redo it. Despite everyone at our table taking a ridiculously long time to eat, they were pretty much done before my food came. It was exactly two hours from the time I walked in until I was actually served my food, which was grossly undercooked. My bun was actually bloody. And despite being served that late, there was zero apology or food comp when the food was finally served. A $107 bill for ruining our evening is super disappointing. Edited to add the server said she notified the manager about the food issue and how long it was taking for it to come. They never came to the table. read more

Overrated. High prices for sub par food. I had the skinny crispy chicken sandwich. $19 for a sandwich and 'salad'. The 'salad' consisted of just green and a dressing that was disgusting! It just was the right location where I needed to be later that night. Next time, just grabbing the cheesecake! read more

The Cheesecake Factory - Skinny crispy chicken sandwich - New American Near Me - Providence, Rhode Island

Always ready for The Cheesecake Factory. Love this place. Staff is fantastic. Food is consistently delicious. Dessert is incredible. Clean / open and spacious dinning area. read more

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Cheesecake factory is not my favorite place to eat at for a meal. It's very standard and unimpressive. This was no different. My friend really was out of ideas so we opted to come here. I ended up getting the shepherd's pie which was okay. Nothing amazing. I wouldn't say it was bland but it didn't have too much of a flavor profile. We also got the cheesecake lemon raspberry which was excellent. In fact, the main reason I do like coming here is because their dessert is bomb diggity but the food never really hits. I really just want to come here for the cake and not eat anything else. Parking inside the garage today was free inexplicably I'm not sure if they run a promotion with restaurants where you validate but I suspect they do. However, today it was free We had no issues with service. There was a little bit of a wait which got resolved when we prompted the hostess again for seats. The ambiance of this restaurant is nice and I do like this aspect of it the most compared to other cheesecake factories. If you're in the area, I think it's going to be a standard meal. Bathrooms are very clean. Nothing amazing or wowza by any means but you won't go wrong. read more

Their happy hour apps and small meal portions was A+. Wow I was impressed - it gives options for smaller portions and more affordable pricing with large families. Thank you guys for strategically expanding your menu. Their happy hour is 4-6 pm read more

The Cheesecake Factory - About to get the chicken pot stickers - New American Near Me - Providence, Rhode Island

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Amazing service every time we come here, this time we had the pleasure of having Ashley as our wonderful waitress. She was patient with our kids and had our drinks and food out quickly, she was on top of it all! Good music and good vibes all around the restaurant. Delicious food and drinks, my cappuccino tasted like the ones I used to drink in Italy and it's the best one I've had in Rhode Island! Can't wait to come back! My husband and kids let me try their food and all amazing dishes and I didn't have room to finish my French toast! Bring your family or yourself and have some delicious food and amazing service! read more

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Great drinks, great cheesecake, great staff, good vibes all around. One of the biggest perks is that it's open every day as opposed to many other Providence restaurants which are closed many days of the week. They have restaurant seating, and the menu serves almost anything you'd want. And then they also have a little high top seating area near the bar which is self-seating! My friends and I came here after dinner for some drinks and dessert and it was just lovely. We ordered some cheesecakes to share which are always so rich and delicious. The menu is also with every single type of cheesecake you would like. Some favorite cheesecakes include: oreo dream, triple berry, classic with strawberry. Parking: some street parking available, but best to park in the Providence Place mall garage, free parking for 2hours :) read more

The Cheesecake Factory - Oreo Dream Extreme Cheesecake - New American Near Me - Providence, Rhode Island

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Disappointed as Cheesecake Factory was once one of my fave in city dinner spots. I had the chicken Costeletta which had rubbery chicken and not enough sauce on the pasta which caused it to be dry and not flavored well. Went on a Sunday at 6pm during summer and it took a while for the food to come out. We were seated quickly but service wasn't as good as usual (which they are on par even during busy times, today was a miss)... waters weren't filled well, kept looking for the waitress. read more

A mouse fell out of the ceiling, no thank you. Good service though, food was great. The music was okay, the rats apparently like the ambience. read more

The 'so-called' hostess is awful! Not a smile, a greeting or even a hello when guests arrive at reception area. She 'grunts' and motions to wait for her at the top of the stairs. Then, she takes you to a booth, motions with her arm to sit down, puts a menu on table and leaves! Not one word or a 'crack' in her serious frown. She needs to be re-trained or replaced! I had Tuscan Chicken - loaded with tasty veggies and a light, tasty sauce. But, the chicken was a bit tough and stringy - had to do a lot of chewing to get it down. My waiter was a very charming, friendly, attentive and smiling young man, by the name of Austin! He made the entire experience very worthwhile and pleasant! He deserves a Raise! read more

The Cheesecake Factory - Tuscan Chicken - extremely tasty! - New American Near Me - Providence, Rhode Island

I'm actually super surprised I had a great experience Get the meatballs and potstickers for apps ! The salads and the chicken dishes are good portions. Chicken isn't dry and everything was flavorful. I'll be coming back and it's a great spot to take someone for lunch read more

The Cheesecake Factory - Cocktail menu - New American Near Me - Providence, Rhode Island

My husband and I ate there after shopping at the Providence Place mall. It was a little late to go anywhere else so we decided to eat at the cheesecake factory. We ordered stuffed mushrooms for an appetizer. I ordered a peach Bellini kind of drink and my husband ordered a dirty martini. Drinks were presented nicely. There was no option for gluten free bread which was a bummer, and the avocado egg rolls I wanted were already batch prepared with red bell peppers (which I'm allergic to). Bummer! My husband ordered ribeye with mashed potatoes and broccoli. The broccoli was freakishly large. It just didn't seem natural. I ordered the steak Diane with mashed potatoes. My steak medallions were dry but doused with the mushroom sauce. The restaurant was busy. Our table was surrounded by two other tables within arm length. Our waitress was attentive. Our dinners were "ok" but for the $200 bill at the end of the night we will not be back. There are far superior restaurants charging the same price within walking distance. read more

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I only come here for the cheesecake, salted caramel, and carrot cake, yeah, it's a bit of a a problem. We no longer buy cheesecake or stock up at Stop & Shop; I just get a slice sliced right here. They never disappoint. sorry, no pictures. I devoured it. read more

Easter reservations were cancelled by the restaurant 15 mins before our confirmed time because an HVAC system was being delivered by helicopter to Providence Place Mall and the mall and parking lot were closed. We had family come from out of state and had to scramble to find a place to eat for a large group. read more

Delicious cheesecake! I stopped in just to get a quick slice of cheesecake to satisfy my sweet tooth and I'm so glad I did! I wasn't expecting everything to be fully stocked since I came in late night but there were so many options to choose from. I loved how everything was organized and clean. The staff were so friendly and made my transition quick and easy. read more

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It's been 25 years since I've been to the cheesecake factory. in The service was less than desirable. The waiter was very forgetful & sometimes rude to my nephews. The Thai lettuce wrap was huge and extremely tasty. The salad with salmon was a hit. The chili crisp shrimp with pasta was not a home run, in fact the shrimp used were popcorn shrimp it was overly garlicky and beyond salty. To make matters worse I had the worst indigestion i've ever had. My sleep was interrupted with lots of moaning. The chicken fingers were dry, the korean chicken was good as was the filet mignon. As always the desserts were to die for. I must say I have no interest in returning to cheesecake factory. The restaurant is mediocre at best. read more

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The service was good, as in my waitress was friendly and attentive. Although I understand prices have gone up everywhere, -1 star for the simple audacity of a ginger ale can costing 5$. - 1 Star for the Carne Asada plate my date ordered having literally about 5 small pieces of steak with rice and corn for $25. + 1 Star because the Steak Diane I ordered for a few dollars more was delicious and the mashed potatoes + mushroom wine sauce made my dish delicious and actually offered a decent amount of steak / food. + 1 Star for a readily available and clean table + silverware. Also for 16$ the Passion fruit margaritas are easily about half as big as they should be... But alcohol is a scam in it of its self so we deserve to be robbed when buying actual poison. That's probably good for the world, so I'll leave it as a neutral fact. read more

The Cheesecake Factory - Steak Diane, Passion Fruit Margarita, Carne Asada Steak* - New American Near Me - Providence, Rhode Island

The buttery syrup served during brunch is incredible and made everything 100x better! The Asian cucumber salad was delicious. Having 1,000 things on their menu made me nervous for the quality of the food, but we had a very pleasant experience. read more

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Staff are so kind and friendly here but the food is terrible. Ordered shrimp Alfredo and it tasted really strange and burnt. Next thing I know I'm rushing out to go puke it up. Horrible food. Won't be back. read more

Food is average at best. Overpriced and service was extremely slow. Our waitress was very attentive. read more

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I had a large party so we weren't allowed to reserve a table, so I called twice to check if I can come in early and when I could do it. Both times they told me to come in two hours earlier to put a name down. I come in and this blonde vile woman that I assume is the manager on duty at the time was extremely rude and dismissive to all of us. We were just trying to figure out a solution but she was no help. She acted like I didn't call THEIR restaurant twice to get the information. Terrible service. Get off your high horse. read more

Location is good , service is good , food is great and atmosphere is good but the cheesecake is meh. It doesn't taste like high quality cheesecake. Taste like the quality you'd get from a grocery store. read more

Stopped in for lunch - had the factory nachos, buffalo blasts, and chicken pot stickers. The food was good - though the factory nachos weren't as good as I've had in other locations. Clean, good service, and nice lunch spot in the mall. read more

This place is always super busy and I have been back a handful of times. The hostess are always super nice as well as our waiters. It definitely is loud so be prepared for that as there are a ton of seats and a ton of people all the time. It's the cheesecake factory so of course they have a very large menu with a bunch of different options. Honestly, anyone can find something to eat here and it's well worth the price for me. Something I would have to recommend is their flatbread pizzas because they're absolutely great . read more

Grabbed 4 slices for my cheat meal and they were all pretty good. Unfortunately, I could tell their cheesecake is not homemade. They didn't have that tartness from cream cheese and their cheesecake is too liquidy. Almost like they cheap-it-out with more sour cream or something similar. However, why am I score isn't a 3/5 is because the unique flavors and sweetness. My favorite was the Mango Key Lime. Great tropical taste and that sourness from the lime really comes through. I liked the Snickers which was so rich. I also got a White Chocolate Raspberry (not pictured) and a Dulce de Leche slice. read more

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Sitting in cheesecake factory now. With 7 family members. It is 59 degrees in here. They said they can't turn up the heat..I have to pick up 300 plus tab. For this horrible experience. Never come again. read more

This was unfortunately the worst dining experience we have ever had. A party of 4 we originally were served 2 pieces of bread/butter with no plates, napkins or tableware and had to ask for them. We got 2 plates, then got 2 more. We asked for more bread and never received. We received our ordered drinks but no water, had to ask for water. At the same time of our drink order we ordered 3 appetizers and the server later took our entree order. An hour after we were seated we received 2 of 4 food entrees and no appetizers. About 20 minutes later the other food entrees arrived. 1 entree was wrong (asked no onions, arrived with onions). All food was cold and had been sitting for long time. My pasta was cold, dried and no visible sauce (absorbed) by the time I was eating. Because the appetizers never arrived we ended up changing to 1 appetizer to go and canceled the others. We also ordered 4 desserts to eat in. We ended up receiving 3 desserts to go. Through out the duration of the service we were told the manager would be over to speak to us. We thought this was a nice gesture and asked for the manager again, and again, and again. Finally were told that the manager was very busy and would not be not possible to speak to us. We initially received an itemized bill and realized we were charged for the appetizer to go but never received it. We had to basically demand the appetizer, and asked for the itemized bill back (after signing) to ensure we were charged for 3 desserts not 4. We never did receive the itemized bill we asked for, while signing, to ensure the final amount charged matched what we received. Before leaving we asked for the manager at the check-in desk. Ultimately we were able to speak to the manager who was receptive to our feedback but indicated multiple times they could had done more to assist if they knew earlier. A manager called and left a voicemail with a $25 gift card (which we frankly did not ask for, or want) but this seems like a small fraction compared to the nearly $200 bill we received. We decided that there are so many local places that offer better food and service for much better prices, we likely won't be back to Cheesecake Factory. read more

Service is always great. Food too, for the most part. They've changed the cooking on a few things...one was my absolute favorite, so I'm disappointed. Zucchini fries are deff OFF my list now. Too overcooked, cut waay too thin & smallest portion ever. read more

The Cheesecake Factory - Fried zucchini. Smallest portion ever. Overcooked! I was surprised & very disappointed....1st time ever!! - New American Near Me - Providence, Rhode Island

This place is always packed. Every location, every city. This particular one was great- the hosts were so welcoming and we didn't mind a bit that we had to wait a little! Our server was amazing, too. I love that they have mocktails- I got something tropical with ginger and club soda. I got the fried chicken cobb salad for my main, which was fantastic. My lunch companion got the skinnylicious tacos, and the beet salad (on which they kindly replaced arugula with spinach!). It's so nice to be at a place that accommodates food allergies and sensitivities, but also just preferences. The ambiance is a little silly- we were trying to identify what you'd call it- Tuscan American? Not sure. The high ceilings and butterfly murals are a little out there, but at least they're consistent nationwide! For such a huge place with such high ceilings it actually wasn't too loud. I could hear my lunch companion perfectly, we were in a booth for two. I continue to be impressed with this place. With such a huge menu, you wouldn't think they could do everything well, but they just do! read more

Potato's were not mashed. Had quarters of potatoes all through it. We have never received it this way before. I was literally cutting my potatoes with my fork for smaller bites . Also the asparagus was rancid. I took one bite and had to throw it away. The chicken and steak was fine but having to discard of the two sides seems like a waste of money on a day we wanted to treat ourselves. I'll be leaving a google review as well. But unmashed ,mashed potatoes and old asparagus for $80?? That's crazy.. read more

1-Star Review I made a reservation at The Cheesecake Factory for my mother's birthday -- a place she's always enjoyed -- but unfortunately, this experience was a major letdown from start to finish. Our reservation was for 8:00 PM, yet our food didn't arrive until 9:50 PM -- just ten minutes before closing. We had to go to the bar ourselves just to ask for straws, and the bread that usually comes out before the meal wasn't served until the entrees arrived, nearly two hours after we were seated. I also mentioned multiple times that it was my mother's birthday, and there was no acknowledgment at all. No "happy birthday," no dessert offering -- just the bill dropped off at the table like it was any ordinary night. And as if that wasn't bad enough, a mouse ran by near the end of our meal. I had to joke with my family that maybe Ratatouille was working in the kitchen. But in reality, it was just the final disappointment in an already frustrating evening. I don't usually write harsh reviews, but this was supposed to be a special celebration. The Cheesecake Factory completely dropped the ball, and it left a really sour taste for everyone in my family. Definitely not the experience we were expecting or deserved. read more

Service was amazing. Our server was great she was nice and hardworking. She packed our food for us as well which was very unexpected but also helpful. The overall vibe was good they have a great sound track. Food was great overall the menu has a great variety of food. Lemonade was very delightful and the pretzel bites were extremely enjoyable. read more

The Cheesecake Factory - Chicken tenders - New American Near Me - Providence, Rhode Island

Service was super fast and friendly! Had to wait 30 minutes before being seated. Food was delicious and huge portions!! Free bread and butter is amazing as always. Salmon was great, spaghetti and meatballs were fire. Overall great experience! read more

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