The Cheesecake Factory is so nostalgic and still remains highly popular even now. We came over the weekend and it was incredibly busy. You can expect a 45+ min wait for a table on the weekends. As we remembered, the menu was so extensive which is really part of their charm. That said, don't expect them to serve any mastered dishes (there are simply too many options), but everything will taste pretty good for a chain restaurant. I got their branzino which was sadly so tiny for the price, but the seasoning was solid. We also had to get their strawberry cheesecake of course, which was just as indulgent & delicious as I remember. Overall, Cheesecake Factory is fun for a night out with friends or family. You will always be able to find something for everyone. read more

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Didn't feel like cooking so I ordered take out for my kid and I. I ordered her the grilled salmon kids meal and a side of kids strawberries and for myself I ordered the crispy Brussel sprouts and a slice of strawberry cheesecake. Picking up the order was smooth, it was pretty busy in there so I only had to wait about 10mins. Our meals were great, I only wished the Brussel sprouts portion was bigger especially for the price ($14). The portion was smaller than I expected. read more

The Cheesecake Factory - Take out for the kiddo - Desserts Near Me - Braintree, Massachusetts

Great experience here every time. The waits are usually long, but that's expected. The food is wonderful and so is the service.

Went straight to the bar because I was super excited and I went there to just to try the Cajun salmon and it was amazing. I must say everything was just so delightful. Our bartender did great on our drinks. We got mudslide and a peach Bellini. I will definitely be returning. read more

My friend and I sat at the bar after an afternoon of shopping! Shared the chicken Taquitos and the happy hour smash burger. The burger was one of the best I've had in a longtime. Melissa our bartender was wonderful, attentive and super nice. We will definitely be back some Monday just to see her read more

Good service and great food all around at Cheesecake Factory. You already know I'm starting with the avocado rolls because they never miss. The bang bang chicken and shrimp was a solid yes flavorful crispy and satisfying. My sister went with the fish and chips and loved her plate and took a doggy bag which tells you everything you need to know. Cheesecake Factory never disappoints. Consistent quality a huge menu that delivers and food that always hits. Easy win every time. read more

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Our waitress was amazing! Akishia waited on us without missing anything. The food was so delicious. I crispy Cauliflower fried with snow peas, mushrooms, and orange sauce on top of a bed of angel hair pasta. It usually comes with rice, but I preferred angel hair pasta. The restaurant was so busy, but we were served lunch. The bread was so good with butter. I really enjoyed brown bread and asked for seconds. read more

The Cheesecake Factory - This is the best bowl I'll ever eaten anywhere. Crispy Orange Cauliflower Bowl - Desserts Near Me - Braintree, Massachusetts

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I love the Cheesecake Factory. I went on a Sunday afternoon. The wait was about 15-20 minutes. There is a ton of parking as it is located on the outside of the mall. The menu is about 15 pages long so be prepared to need a lot of time to read through it. This also means the chefs cannot master that many food items. There was a special menu. Everyone gets bread and butter for the table which is so good. They have white bread and a brown bread. We shared the pickle fires that came with a spicy ranch. I'm a huge pickle and spicy fan so these hit the spot. I also got a coconut margarita which my server forgot about until I reminded him. We then ordered entrees. J got the Cuban sandwich with truffle parm fries. My friend got the chicken parm sandwich with regular fries. The food was delicious. The entrance and bathrooms are handicap accessible. We got cheesecake to go (of course). I got the celebration cheesecake and my friend got the vanilla bean. They were so good and so filling. I will come back for sure. read more

The Cheesecake Factory - Coconut Margarita - Desserts Near Me - Braintree, Massachusetts

What a perfect night to be out and about Laura turned 65 today and we went to the Cheese Factory Akisha was our very entertain g Waitress The picture speak for themselves Yes all of our dishes were tasty and just the right portions for us to have birthday cake Hopefully we will see you soon for another special event Jackie S read more

The Cheesecake Factory - Desserts Near Me - Braintree, Massachusetts

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Haven't been to a Cheesecake Factory in quite awhile ( a few years)... Before the lines were long or crazy...and no reservations accepted or no call-ahead... and today still the same, perhaps why we stopping going. We came and to our surprise for lunch, no lines, and it wasn't busy at all... the service was very good. We were disappointed that the bistro shrimp pasta was dropped from the menu, and it was always our favorite dish whenever we came to Cheesecake Factory. I don't recall ever having a burger at cheesecake and friend told us they had great burger... I had the bistro burger, and unfortunately didn't see a pic of what it looked like, only read the description. To my surprise it was on a sub-like roll, and wasn't a round burger, it was tasty but quite small for over $20, I got bigger better burgers at Dennys. My friend got fish & chips and his was quite small and didn't think it was as fresh or quite hard and not crispy...My wife got the avocado egg roll appetizer as her lunch main course, it was delicious, but her recollection of it before was much bigger and today is the portions were much smaller. Every lunch item was over $20, 4 people for lunch with no drinks ( just water) ~$125 w/tax. Perhaps why the Resturant wasn't busy... We felt the prices were quite high, and portions quite small. read more

Very busy place at certain times. Meals are generous and delicious. Wait time for a sear was no problem. The ambiance can be very noisy.

Never a disappointment. Constantly good. Staff is always friendly and accommodating. Atmosphere is very inviting. This one is inside the Braintree mall. Great stop after a long day of shopping. I always seem to get the same food choice. Thai lettuce wraps. And the chicken carbonara. Good size portions at a great price. Love it there. read more

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Soo disappointed in their brunch menu. Truly disgusting items which is a shame because everything I get off their regular menu is amazing. What the heck went so wrong here when constructing this breakfast?! Never again will I fall for the tik tok advertising because WOW did they lead us astray. So much, that I had to come leave a review and warn others. DO NOT come here for Brunch. Literally, go anywhere else and save your coins. We ordered two breakfast plates that included microwaved eggs, a very small portion of stale homefries, unbuttered cold toast, and microwaved thin crackly bacon. Also ordered the HUGE & UnAppealing looking cinnamon pancakes. No WONDER the brunch menu is so small. Everything was terrible! Charged us 141$ for trash food we couldn't stomach and didn't finish. The mimosa drinks were the best part but even those were not worth the 16$ each they cost for the amount you got. Smh. read more

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Cheesecake will always be one of my favorite places to grab lunch or dinner. Great family atmosphere. Our dinner experience on a Thursday afternoon was good. Service was good because Our waiter was very helpful and attentive and super nice. Food wise, a little disappointed. Buffalo blast will always hit. Crab cake balls were a bit over fried. Louisiana pasta was decent. The pasta and sauce itself was good but the crispy chicken was very dry. A little disappointed there. My first time ordering the carbonara pasta and I thought it was really good lol very simple dish done right. We arrived a little late for their lunch special. We asked if it was ok to order off the lunch menu. Our waiter went to ask and got the ok. We were happy to hear because this was only going to be a light meal and we didn't want to pay double the price. When it was time to wrap up, we asked for the bill. When the bill came, we saw that only one of our pasta was off the lunch menu. Again, disappointed. read more

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I went for lunch yesterday with a friend, as we approached the desk to ask for a table there wasn't anyone to greet us. ( wasn't even a busy hour) After maybe 5 minutes, a gentleman in a pink sweater( which threw me off as they usually are in all black or white tops) he didn't even greet and said "table?" we said yes and realized high tops were open, so I said can we take a high top? he literally threw his hands up and snickered his teeth! and said " yeah go get whatever you want" and walked away! then just walked off from behind the desk!! Now as a frequent customer I was so shocked! we went about to order( zero complaints) but did ask the waitress if possibly he was new? training? NOPE! a whole manager!! this as I'm watching from my angle, playing a game on his cell, getting coffee from the bakery area staff, then taking a call... I shared that I was just so throw back by his presentation, and overall interaction! cheesecake factory is one place I can say their staff is always amazing, professional, kind, super easy to chat with. that gentlemen may need to review his presentation. from experience as i hold a position in management I was just shocked! read more

I went to the Cheesecake Factory for a slice of cheesecake during the holiday rush. I wanted a while to order. Once I ordered my food came out hot and my vanilla bean cheese cake was delicious just how I remembered it. The to go staff was jolly as ever and definately brought a smile to my face. The establishment was crowed and clean. read more

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Wow brought my daughter and grandson in. Greeter was very nice and sat us. No lines not busy. Grandsons pizza was perfect. Our tacos were average. Cheesecakes were huge. Service was slow as molasses. We could never find our server, we had to ask for things several times like water and ketchup. Once we asked for the check that and boxes came quickly. read more

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I orded the double smash burger with grilled onions and cheese Looks dry and unappealing Service was so slow I waited almost 1 1/2 for this!! I went to Jonny rockets it's better than whatever this is read more

The Cheesecake Factory - Desserts Near Me - Braintree, Massachusetts

Wow I love this restaurant. It has been our go to place for our wedding anniversary dinner for the past 3 years. It's more than just a restaurant it's an experience. The ambiance sucks you in with beautiful woodworking, spacious booths and what seem like 100's of tables (LOL). The food options are numerous and delicious. The wait staff is courteous and attentive for the most part. I give them a pass mostly because it is always busy. The best part of Cheesecake Factory is the desserts. The cheesecake is phenomenal and there are so many kinds to choose from. Personally I am a traditional Cheesecake lover. Give me a New York Cheesecake slice with Strawberries and whipped cream and I am a very happy girl. Though there are non Cheesecake choices too. It can be a tad pricey but totally worth it. read more

My party left due to the amount time it took for the waiter to return for our order. Will not be returning to this location.

This location always seems to be popping. We happen to be at the mall for another dinner but they stopped seating super early compared to their closing time. So we went to Cheesecake Factory. Now i haven't been here for awhile, but every now and then we stop in. The space hasn't changed at all has plenty of seating, bar area and you just put your name down and get a text when your table is ready. Our server was nice. Now the menu is pretty extensive, it's what you would expect when you go to any cheesecake. It's pretty consistent. I don't think it's considered gourmet but for a chain restaurant it's consistent. We usually go for miso salmons and any of the pastas. Jambalaya, chipotle chicken, cajun shrimp etc. I think that the portion of protein to pasta is a bit lopsided compared to years past but that could just be my eyes lol. I like their calamari, crispy fresh tasting not rubbery and comes with two types of dip. For the miso salmon we usually ask for extra sauce. The cheesecake is always good, we actually recently ordered one slice of every flavor and had a group taste testing. I'm simple and like the strawberry glaze / fruit cheesecake simple NY style. read more

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Amazing food and service was quick the regular dessert and the cheesecake were both aweome. The only thing I didn't like was how long we waited for a table. The resterant was beautiful. read more

Where do I start. This is the first review I will leave for The Cheesecake Factory. My Family and I have been going to The Cheesecake Factory for over 20 years now. The food use to be very good. I have always talked about the food and drinks here at The Cheesecake Factory. Thats why it's very hard for Me to give Them a bad review. BUT, it has to be said. I am a Chef by Trade. So yes, I do know what I am talking about. We went here on July 11th 2026 for My Birthday Dinner as We always have as a Family. Every Family Birthday Dinner will always be at The Cheesecake Factory. BUT that stops after tonight. We will now find another place that We can celebrate our special occasion. We started by ordering our favorites like Chicken Bellagio, Chicken and Shrimp Bang Bang just to name a few. My Wife and Her Dad ordered the Bronzino and was told that they ran out. I have never heard of a menu item at a Huge Restaurant that ran out????? What????? On a Saturday at 6pm????? The Chicken Bellagio that I use to get was delicious, now it's just full of Breading and no flavor whatsoever????? The Chicken and Shrimp Bang Bang with tiny shrimp and the rice was undercooked????? The Steak Frites came out with a Steak the size of a Kids Plate for an Adult????? Maybe 4 to 5 ounces at best????? Good job Cheesecake Factory. You just lost a long time customer!!!!! And then some????? read more

Honestly I love Cheescake Factory alot and i enjoy going here but the amount of waiting you have to do is crazy. Maybe cause it was a sunday but it was just packed and they were telling everybody who walked in they had to wait like 30-45 minutes and the workers were all laughing about it but honestly nobody found it funny. People were leaving left and right it took forever for the food to come so i expected good stuff and as im eating I just find a big thing of plastic mixed into my food and honestly it just wasnt good. read more

This day with two other guests had the Best Salads for Lunch here the food arrived perfectly made snd the Service by JULIA was Super!!!! Very attentive and polite and accommodating to our dining needs. We had a nice table, very relaxed to enjoy our meals. Thrilled to go back and enjoy a nice leisurely lunch! Thank you for great service Today! Let's All be Kind to our Servers! read more

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I ordered birthday dinner and very disappointed. The chicken nuggets came looking like they'd been around for days--they were burnt and dried out. I have been on hold for 10 minutes to get refund and will never order there again. called back after first 10 minutes no responnse---AGAIN LONG HOLD NO PICK UP! DO NOT ORDER FOR DELIVERY---NO WAY TO SEND BACK WITHOUT WAITING AND WAITING AND WAITING-----POOOR POOOR CUSTOMER SERVICE And the food was awful. Cardboard pizza, greasy entrees. Tossed most of the delivery a waste of $150 read more

$4.95 for one glass of soda, stale bread, poor food quality overall. Third time trying this restaurant. Three fails, no more.

Beautiful restaurant! Was definitely jealous of the tables surrounding mine as their server was full of energy and excitement. Was also disappointed with my entree, was told it took so long because they had to make more sauce and it definitely tasted like my plate sat waiting for its sauce as some pasta was luke warm while the sauce was piping hot. Wasn't thrilled with my experience for server, food, or manager. read more

I come here because my wife has this weird hope that they will get their stuff together. The bread they bring out is old and dry. Oily entrees. Dry pasta noodles. I'm afraid to know what's really going on in the kitchen, back there. The service is still good, but the food hasn't been good for a long time. The cheesecake is still good. read more

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I wish I could give no stars. Me and my family sat waiting at the cheese cake counter for 10 minutes without acknowledgment from the cheese cake server. I would not recommend going here. Figured I would give it a shot with my family because I was close by and I would rather starve than go here again. Cheese cake server was trash at the counter read more

It has been a long time since I last had a meal at the Cheesecake Factory. It was extremely busy, just like how I remembered it being like, but we were able to get a table for six. My go-to's were always the miso salmon, a shirley temple, & avocado egg rolls. Today, I ordered all three, including a couple of other entreés. The food took a little long to come but it was super busy so we remained patient. My miso salmon was okay. The rice was cold though, as well as the sauce. The only thing that was kind of hot was my salmon. I did a touch test to see if my food would be hot because of how long it took for our food to come. The last time I reviewed this place was almost a decade ago and it seems like they still are serving cold food... It's such a shame as I do love the miso salmon when done right. A bit disappointing. I will probably only come back here to get a cheesecake because for the price of their food, it's not worth it. They do have an extensive menu though. If you want some variety and are hungry after shopping at the mall, Cheesecake Factory isn't the worst choice. read more

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Went here for lunch . We got there at 1:30 & ordered by 2. Didn't get our food till like 3pm. The burger didn't taste like a $18 burger. The meat tasted low quality and so did the bun. The steak was overcooked when asked for middle raw. The paste was so bland and the chicken was so thin. Overall a bad experience. Total was $110. Definitely not worth it read more

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My meal and my side each had a different food item in it - i had a pea in my pasta and some sort of bean in my Mashed Potatoes** read more

The Cheesecake Factory - Desserts Near Me - Braintree, Massachusetts

Awful, awful, never experienced anything like this before. All of our meals were dry, burnt and nothing came out together!

It was not a busy Saturday afternoon! Waitress was not attentive. I had to ask her for # 1 bread # 2 water she never came by to refill even though she was to busy chatting with her coworker..I could hear the entire conversation. Asked for water refill. # 3 when I ordered desert asked for a fork!! With a attitude she says another fork!! Did she forget she picked up meal ware!! Or was I supposed to eat with the same fork that I ate my meal with. This is what the take home container looks like after placing it in the Microwave they could at least get something better that doesn't melt in the Microwave Food was ok...The coconut cheese cake was to sweet and tasted a bit old. read more

The Cheesecake Factory - Melted to go container that they give you to take home leftovers Seriously!!!!!! - Desserts Near Me - Braintree, Massachusetts

The food was typical cheesecake factory nothing to fancy. However my server was amazing and in today's world good service has been hard to find so shout out to Julia for demonstrating amazing service. Management it's important to acknowledge when you have a good one. read more

I like it here! They have a huge menu, the food is good and it's kid friendly. We usually go early for dinner and it is usually crowded, definitely recommend a reservation. The service is usually good and they are good with kids. They were able to accommodate to pasta request for my 3 year old only likes penne. It's not cheap, but the food is good. read more

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Just wanted to leave a review for our server, Omar! He was very attentive, funny, and in a great mood. It took a little bit for our appetizer to come out and he was very apologetic. He packed everything up nicely for us at the end, too! Thank you for the great service, Omar! read more

I haven't been in a while and was craving cheesecake. Made a reservation online and was promptly seated when we arrived ten minutes early. Our server was very friendly and attentive. The bread was still good, I recall more options in the past. The Cajun Jambalaya Pasta came out with a nice presentation. The dish wasn't as flavorful as I had expected. You can't go wrong with the cheesecake, the Reese's was rich and delicious. read more

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despite the serves being so nice, the overall service is really bad. It took 50 minutes to get 2 simple dishes, and they came with no flavor as Cheesecake use to offer. If this restaurant does not have good staff, just close it, please. read more