They are very professional and genuinely cares about their customer. i highly recommend them in all…read moreaspects.......jewelry repair and shopping for a new piece of jewelry.

Outstanding service and top quality workmanship. I took my wife's diamond bracelet in to have it…read morerepaired, it had some stones missing. When I got it back in a couple of weeks it looked like new. She was so pleased and happy and so was I. I had previously taken it to several local Dayton area jewelry shops and they all told me that it couldn't be repaired because the diamonds had a unique shape and were not available anymore. Keva not only found the stones but replaced them with expert precision. The bracelet looked like it had never been damaged at all! I will never take any jewelry for repairs to any other jeweler. Their prices are absolutely reasonable. Try them out you won't be disappointed.

Great selection and good prices. We went in to upgrade my engagement and they had a good sale. They…read morewere patient as I tried on just about every ring in their selection. 1 star deducted because the rep kept telling me the diamond I was interested in was a natural diamond, not lab grown. This mattered because there was a difference in the sale price (25% vs 30%) and because even without the sale the ring was more expensive than similar styles, and I was told it was because it was a natural diamond. Long story short, they gave me the paperwork folded up, in its little folio, after I bought it. Turns out it's a lab diamond. Thankfully, I love it and don't care - but what if I did? Pretty obvious they made a mistake and instead of owning up to it they successfully hid it. Another star deducted because they offered $900 for a necklace and ring I got $1800 for elsewhere. I expected them to be less... but THAT much less? That feels sus.

Went in sell a watch they offered me $1200, went home to think about it 2 days later they're only…read morewilling to give me $850 then 3 minutes later they said that's too high we'll give you $700.... Wouldn't recommend doing business with a company that doesn't stand by their word.

Geraci Fine Jewelry is amazing!! Jeff, Joe, and everyone…read moreelse who has helped us have gone above and beyond to provide a level of customer service I didn't think existed anymore. Jeff spent so much time with us, explaining different details and patiently showing us options that resulted in a ring that I never could have imagined, and I could not be happier. My one of a kind ring was perfectly made, and when it was a bit too big on my finger, they even resized it in ONE DAY so that it is now even MORE perfect! I am a customer for life!

Stumbled upon this local jeweler just last week so when my fiancé proposed I knew exactly where I…read morewanted to go. Reviews were pretty reassuring and our visit did not disappoint. Although my fiancé and I are professionals we're prudent/frugal so I didn't know if we'd fall into the "just another number" category. Cindy met my fiancé first as I was running behind and then locked myself out of my house and car. Cindy was so patient and helpful to my fiancé the entire time. When I arrived they had options ready to go and she didn't make me feel rushed not one minute. The owner even came out and had a quick and kind exchange with us. We ended up getting the exact ring we came for and then were able to ask Taylor about designing a ring. Taylor was another knowledgeable and skilled employee who wrote down some quick sketches and promised an email before the holiday. We left excited, accomplished and confident in their ability to design our perfect ring. Less than 24 hours later we had designs emailed to us that were all so gorgeous and had the elements we wanted! First ring was resized same day as well talk about efficient! Definitely impressed with the creativity and attention to detail! We are looking forward to finishing the process and know who we'll be coming to from now on and referring to anyone who asks! Thank you for making this process so smooth and enjoyable! First ring below:

I have bought several pieces here for a few years The best…read more Blue safari a diamond ring catholic cross necklace for my granddaughter. My self pearl earring. Granddaughter confirmation cross. All beautiful pieces

I arrived Cincinnati for a family wedding with a piece of costume jewelry (bracelet) that needed a…read morecouple links removed. They were so gracious and kind and did the work while I waited! I told at least a dozen Cincinnati people at the wedding how friendly and helpful the Mt Washington Jewelers were and to go support their business! Thank you!

I been there a while ago for couple watches. Everyone was very helpful, patient with my…read moreindecisiveness. They offer to order different band to replace with the face I want with one extra charge. I got 3 watches in the end Anyway, this time I went in for a watch battery replacement. I was greeted and helped quickly. Not only the employees was nice, they also have 2 cute pup that very sweet also. The older/bigger one is Chewy, the younger/smaller one is Andrew. Chewy is very sweet and gentle, Andrew is a bit more aggressive for love/attention I had fun with them for a good 10 minutes while being help. I did look at the jewelry and they do have a lot of pretty pieces. I wasn't comfortable taking picture of the jewelry/store but I sure did take some vid the dog interaction.

So nice, friendly, and willing to help. I was seeking a difficult to find watch band replacement…read morein an odd size. They did not have the ability to order one at their location, but told me where I could find one, and then offered for me to bring it to them and they would install it at no cost. I was shocked. Love this store. Stop in and give them some business. Locally owned small businesses like this are truly treasures!

My family and I have used Dale for years and have never once had a complaint. His prices and…read morereasonable, he's quick and the quality of work he and his team does speaks for itself. The sapphire ring was made by Dale in 2012 and I have worn it nearly every single day.

I have a necklace with high sentimental value that cost me $60 with personalization. My son has…read morebroken a small piece on the chain twice. Both times, I had it repaired at Dale's. The first time, the repair cost $16. The second time, the repair cost $48. When I asked Dale why it was three times more expensive, he said he didn't know why. When I mentioned the previous repair cost and the cost of the necklace (wanting to make sure it was appropriately appraised), he said the repair cost was $48. When I asked if he could help me understand why he'd triple his price for such a small repair, he said, "Maybe we used the laser." When I asked what that meant and if that would be the case if the same thing were to happen again, he said, "Cash or card?" I felt dismissed and taken advantage of. I recommend going somewhere else, especially if you are a young woman.

Always have or can get what I want. Prices extremely reasonable. Salespeople are courteous and will…read moretry and find what you are thinking about. I love going there!!!

My husband and I saw Julie and her family for all of our bridal jewelry needs. They were a huge…read morehelp in finding the perfect pieces of jewelry to wear for the rest of our lives. We ended up ordering my ring and Julie was great about emailing different options for this very picky bride. They were also a LIFESAVER when we had to cut my engagement ring on the day after K proposed (long story) and were able to repair my ring and get it back to me within the day. This was a super fast turn around and they made it happen since we had just gotten engaged and I couldn't fathom showing up to work without a ring. The whole family is easy to work with and they do amazing work. We frequently go back to get our rings cleaned and inspected and they always keep them looking beautiful. We recommend Steve Faigle Legacy Jewelers to all of our friends. We are customers for life!

Fabulous family owned business! So helpful and thoughtful and honest! Brandon is awesome a pure…read moredelight to work with!

My mom had passed away a couple of years ago unexpectedly and prior to that had non-chalantly given…read moreme one of her ring's that I had always recalled her wearing quite often. It became a favorite of mine and unbeknownst to me, I didn't realize my sister had always loved that ring. I decided to try and make a replica so that both of us would have one. I have never had anything custom made before, but since I had a friend, Elizabeth, who worked for Kirk & Company Jewelers I thought, who better to replicate my mom's ring than where she works! The customer service there is awesome! Everyone is super friendly and very personable. They walked me through the process and helped me pick out the materials and jewel for the new one. They also kept me up to date via text and email throughout the entire workings of the ring. End result? A beautiful job helping me create a slightly different but very similar version of my mother's ring. And when it came to the final fitting, it slid on like a glove. So smooth and so incredibly gorgeous. Thank you Kirk's for your crew in putting together this important piece. You guys are the best!

Amazing selection and exceptional service! The owner of this business truly cares about the quality…read moreof their product, the satisfaction of their clients and the happiness of their employees as evidenced by how they interact with the client. Highly recommend!

Initially I loved this place. Great service, useful help, and found what I was looking for. Spent…read morewell-over $10k on an engagement ring with one of the nicer settings. In less than a year I have had two side diamonds fall out and the main diamond become VERY loose twice now. When I took it in it was fixed... one month later here we are again with the same issues: side diamond gone and main juggling in its place. When questioned about it they said "oh sometimes when we are jam packed we have them made elsewhere and they usually have issues." Just to clarify nothing about the ring was a rush job. I told them I would need it in 6 months from when I bought it. If you want a ring or any other piece of jewelry that will last, find a different jeweler.

Great service,beautiful jewelry and fair price. I will definitely buy more jewelry there in the…read morefuture. Izzy was the best.

Sorry to hear they are changing their business to antiques / vintage only. They've been a trusted…read morego-to for me. Assessing jewelry value is very difficult and I usually feel as if I'm being taken for a ride when buying jewelry, but when I made a purchase and then checked the manufacturers website, I found the price I paid was quite a bit better than what they were selling it for on the site.