Jeweler was very informative and they saved my 100+ year old art deco style engagement ring! read more

Diamond Haus Custom Jewelers - Unfixed ring (before) - Jewelry Near Me - Cold Spring, Kentucky

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The new location is GORGEOUS!! Lots of new unique pieces and I'm obsessed with unique jewelry. They have made a few custom pieces for me and always have them do my repairs and Rhodium. 11/10!! I send everyone I know here! read more

The workers were very friendly when I went in for a simple cleaning. They made sure to get my item back to me within a day and had it all packaged up nicely waiting for me! read more

Being new to the neighborhood, I stopped into this jeweler in hopes of getting my 20 year old wedding ring resized for my finger. Not only did they resize it in under two hours they cleaned, buffed and shined it to its original sparkly glory. While I wasn't in there to buy any retail, I was impressed by their jewelry selection and would love to come back and pick a piece one day for a special occasion. Thank you Fort Thomas jewelers! read more

Diamond Haus Custom Jewelers - Jewelry Near Me - Cold Spring, Kentucky

I had a beautiful double halo added to my engagement ring which dramatically enhanced it. It is even more beautiful than I could have imagined. Belinda was awesome as usual and helped with the design. I also feel like I got an excellent deal and they got it back to me the same day the halo arrived in their store. I also want to thank Sony and Vince for their work on my beautiful ring. read more

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Very friendly staff that goes above and beyond to help their customers. My fiancée gave them a budget for my engagement ring and they worked with him to find the most amazing ring that was affordable and in our price range. We love ft Thomas jewelers! read more

Diamond Haus Custom Jewelers - Jewelry Near Me - Cold Spring, Kentucky

I consider the best businesses to be the ones you recommend to all your friends and family. Ft. Thomas Jewelers is one of those businesses. My husband and I first set foot in the small northern Kentucky store while searching for wedding rings. A good friend recommended them and I'm glad he did. My engagement ring was a bit of a unique setting so finding a wedding band to fit was a challenge. That is until we went to Ft. Thomas Jewelers. Kim helped us pick out a band that worked perfectly with my ring, and my husband found a band he really liked in one of their catalogues. His band was 1/5 the price of a similar band at a mall jewelry store! And if you can't find something you like they custom-make jewelry all the time and are constantly trying to help you find exactly what you're looking for. What keeps me coming back to Ft. Thomas Jewelers is their excellent customer service. They do all jewelry repairs on site and are usually available to do them when you walk in. I've only once had to forfeit my ring overnight and that was when I lost a diamond. I should mention that the diamond was replaced completely for free, and when I received my ring back it had been re-coated and cleaned to a brilliant shine. The reason I had to forfeit my ring? Well the jeweler wanted to make sure the diamond he was replacing would perfectly match what was already in the ring. Moreover, I brought in a watch, not from them, that had a portion of the watch face broken off beneath the glass. They were able to fix this as well completely for free! Needless to say they have my business for life! read more

Wish I could give 10 stars!! After being made to feel like chopped liver by another custom jeweler (Paolo) that honestly left me deflated and feeling foolish for asking for such a small job, I'm so glad I stumbled across this gem while getting a sub next door at Firehouse. It was fate!?! My project was a custom pendant for a chain necklace for my son's upcoming 16th birthday. Zoe, at Ft Thomas Jewelers was super friendly and extremely knowledgeable!! Not once did I feel like my project was "too small" or that they were busy getting higher profit from someone else. GO HERE! And thank you Ft Thomas Jewelers!! read more

My partner and I can't say enough about Ft Thomas Jewellers. They were our first stop in what turned into a LONG day off ring shopping. Apparently, I'm what you might call "picky" when it comes to picking out my ring. Belinda was so patient and friendly though. She kept narrowing down choices until I found the one I fell in love with. We ordered it and it arrived in 3 days! We were amazed by the customer service and turn around time. I will recommend Belinda and the team to everyone I can! read more

My new favorite store. The young ladies that helped me were fantastic, knowledgeable and knew exactly what I wanted and went out of their way to help me, excellent customer service!! They have definitely gained a new customer I will definitely be back. read more

Fort Thomas Jewelers is the best! I can't believe it took me so long to find them. In years past, I was totally gouged and taken advantage of by a different local jeweler (paying nearly $500 to get a family ring set and then fixed a year later). Because of this I went in to FTJ feeling very discouraged and skeptical... They went above and beyond to build and gain my complete trust. Ft. Thomas Jewelers has quality craftsmanship, magnificent customer service and is priced incredibly fair! I will be a returning customer for many years to come. Thank you! read more

I needed to get the stone reset in my engagement ring, and Ft. Thomas Jewelers not only had fancy tv commercials, but also a 20% coupon on their website. I went during my lunch, and was promptly ignored for the first five minutes I was there in favor of a woman with her entire extended family of children in tow, running all over the storefront. She was clearly friends with one of the proprietors, but I was the only customer there, and I wasn't even acknowledged until someone else happened to wander out from the back. Not a great first impression, but once I was finally helped, they reset my stone and polished my ring to a brilliant, almost unrecognizable gleam in under an hour and at a very reasonable price. So while customer service leaves a little to be desired (what else is new?), the final results are pretty great. read more

WOW!!! That's really the only word I can use to describe everything I experienced with Ft Thomas Jewelers. We had searched high and low all over the city for the perfect engagement ring for my girlfriend (now fiancé!) and realized after a few stops it didn't exist. I also realized quickly that almost every jeweler I went to was focused harder on parting me with my money than they were on helping me find the perfect ring. Then I was lucky enough to meet Kim at Ft Thomas Jewelers. Kim was quick to realize that I had a vision of the ring I wanted to get, so she suggested we work on a custom design. I didn't think I had time for it, but she was able to do it right there and then on a huge screen where we could collaborate on every single detail of the ring to come up with exactly what we had in mind. At this point I was excited, but was concerned that the custom route would be too expensive. Not at all. Kim worked perfectly with my budget, found us amazing diamonds for the price and had the finished ring back to me in almost no time considering the amount of work that went into it. I cannot stress how impressed I was with the whole process. Everyone was helpful, caring and seemed to be looking out for my best interests. Bottom line = I strongly recommend Ft Thomas Jewelers for quality, price, friendliness and speed!! read more

Kim at Ft. Thomas Jewelers exemplified amazing customer service. On a busy Saturday afternoon, the staff removed links from my watch, repaired a clasp on pearl necklace, soldered a chain for pendant necklace, and put my grandmas cameo earrings back together for me. It was all done same day AND within 15 or 20 minutes. Most of all, the cost was affordable! Highly recommend this local jeweler. I will definitely come back! read more

Very professional staff and they have the best prices in town and a very wide selection to choose from. The associate I spoke with did a fantastic job of making me feel comfortable and relaxed, and was very honest and helpful during the process. Definitely exceeded my expectations and they also told me about their repair work that's done in store, ill definitely be taking them up on that in the future! read more

I had an amazing experience at Ft. Thomas Jeweler's. After getting engaged, I called ahead of time and made an appointment with Kim, who helps design the jewelry. My fiance and I had three diamonds from family heirlooms we wanted to incorporate into the ring and Kim spent hours with me looking at different settings and styles until I found the perfect one. She was patient and encouraging throughout the process. Even though we were on a budget, she made us feel like we were important and helped us create a beautiful ring that I will always cherish. I would recommend Ft. Thomas Jewelers to anyone looking for good customer service and personalized service. I will definitely be a returning customer. read more

I have been a customer with Ft. Thomas Jewelers for over ten years. Everyone there is professional and patient, understanding that some of us just can't make a decision without analyzing all of the pros and cons for days! They are happy to show me anything in the shop and when I ask for an estimate or a price,I already know that it will be competitive and fair, for both the workmanship and value of the piece. Another great aspect of Ft. Thomas Jewelers is the ability they have to do both custom design and repair in house. They don't care if you bought the jewelry from them or not, if it can be repaired, they are happy to take care of you. Stop by one day and just browse. You will love the beautiful things to mark any special occasion, or just to help you "get out of the dog house .." read more

Excellent excellent excellent. Best prices and very helpful staff. Recommend FT Thomas Jewelers 100%.

My fiancé and I had an amazing experience with Kim Sunday at Fort Thomas Jewelers purchasing our wedding rings! I also have worked with Kim before on a custom heirloom piece and it turned out better than I ever imagined! Kim is incredibly knowledgeable of the product, very friendly, and every piece I have done with her is perfect! I wouldn't trust anyone else with my jewelry! Thank you, Kim and Fort Thomas Jewelers! read more

Nice, caring, and helpful, Ft. Thomas Jewelers have been great to work with. I certainly recommend going to check them out if you're in need of some quality jewelry. read more

I needed to get my ring appraised and dipped and they were soooo much cheaper then anywhere! The staff was so nice and quick! Its so nice to be able to support local businesses that aren't way more expensive then chain stores! Highly recommend! read more

I recently bought an engagement ring here with the amazing help of Kim Sunday. It was a pleasure working with her to find the perfect stone and setting. She was very conscious of our price range and preferences. The ring was ready in two days and it was gorgeous! I will definitely be visiting Fort Thomas Jewelers again! read more

Everyone who works here is extremely helpful and they truly care about your experience. They helped my fiance design a custom rainbow sapphire engagement ring and it is perfect! If you want great service, less stress, and beautiful jewelry then go here! read more

Bought an engagement ring here. The staff is knowledgable, friendly, and cares about the customers! I'll never buy from another store because this place is awesome!! read more