absolutely loved working with Brooke - very knowledgeable and helped us with diamond GIA…read morecertification and microscope details!!! enjoyed the yellow fancy diamond selection - made shopping such a joy!

We went in for a Longines watch we've been eyeing for a while. We knew exactly which one we wanted…read moreand were able to walk out of the store with it. They have a great selection and wonderful people working the store. Austin helped us today and he did a fantastic job. We got in and out in a reasonable time and left very happy. I would definitely recommend this store to anyone looking for a watch or jewelry.

My wife needed to get a setting redone and the people at Geraci were absolutely wonderful to work…read morewith. The repair was finished early and exquisitely and for a very modest price. Good, fast and cheap is possible with this store.

Geraci Fine Jewelry is amazing!! Jeff, Joe, and everyone…read moreelse who has helped us have gone above and beyond to provide a level of customer service I didn't think existed anymore. Jeff spent so much time with us, explaining different details and patiently showing us options that resulted in a ring that I never could have imagined, and I could not be happier. My one of a kind ring was perfectly made, and when it was a bit too big on my finger, they even resized it in ONE DAY so that it is now even MORE perfect! I am a customer for life!

I have been a customer here for a few years. The service in this shop is exceptional. From the…read moreperson at the front, to the sales staff, to the purchasing experience. The same is also true for service (if you need it). I have never been pressured here, but always welcomed. In the past three years, I have visited countless times. I only purchase when I feel time is right, and in those three years I've purchased only three times. And yet every time they greet me with a smile! That's the way to build a business relationship. And when things go wrong? I was recently given the wrong box for a watch I purchased at closing time. (I got the watch all right, just the wrong box.) It was resolved before opening the next day. Perfect! Everyone in the store is wonderfully helpful. I usually deal with John F and John P while looking at watches, and every time it's like visiting old friends. Why go anywhere else?

Yelp removed my last review due to me explaining in detail a particular male person who was working…read morethere and being rude with me when I was looking into buying a 9K dollar watch. So I won't go into detail again due to yelp threatening to remove my account, but I will never shop there again due to that rude staff member and I recommend no one else does. I ended up going to watches of Switzerland down the road and they were extremely pleasant to deal with.

Family owned business! Very nice store with beautiful…read moredisplays! Great service and very knowledgeable! I highly recommend shopping here for all your holiday, special occasion, birthday needs or just to treat yourself to something beautiful!

Somewhere in the end of 2022 to the beginning of 2023 I brought in two diamond earrings I had…read moreinherited from my mom. The posts hurt my ears as they were too large. Mount Washington mounted them on silver mounts and posts, and weighed my old post and knocked off eight dollars or something like that off the approximately $200 bill. I only wear the earrings on special occasions and I'm certainly not rough with them, and the post broke off one. So a few weeks ago in July 2026 I brought them into Mount Washington jeweler to have the post repaired that had fallen off. They took both earrings and to make sure the post was good on the other one, I told them I had had them done by them and they charged me $90 to put a new post on the earring that it broke off. I just picked up the earrings, and the owner said to me that the solder looks good on the other earring so they repaired the one that they had done before. They implied that they had not done the other earring and they were just checking it for me. Now I'm confused. They did both earrings. I reminded him he did both earrings. To which he talked over me and wished me a happy day and bye-bye have a great day. The weather is good, see ya. Maybe I'm wrong, and you can all tell me I am. But to me, his lack of I owning his work, and probably should repair it considering it's my work kind of left me scratching my head. Does this mean that every third year I'm gonna have to pay $90 for a post that falls off because I have to trust that his work only holds for three years? Are they the only dog in the game? I don't know. I moved here from California and I just picked them out out of the phonebook. Is it normally close to $300 just to get a new setting for two earrings? I don't know. I'm kind of at a loss for words right now. I'm still trying to figure out what happened.

Don't deal with these Lazy people I have bought 4 Rolex from them and now one is broke, I called 3…read moretimes and left my number and they never return my calls. Thete are better places around.

A great jeweler! They repaired a broken necklace of mine for a very fair price. They had it done…read moreway sooner than originally quoted. Very nice.

Perfect service and responsiveness. Jason was awesome! Quiet, conscientious, and…read moreMeticulous. Highly recommend this business

Jason came to my house and I paid him $400 cash to oil and adjust my 2 clocks…read more They ran fine for a month then the right and left pendulums would not lower . I have called and texted for 3 months with no response. Don't waste your time and money. Very disappointed.

I received outstanding Customer Service from Naila. I came in to get my ring sized which I…read moreexplained when she pleasantly introduced herself. My ring is coming from Europe and the appropriate size had to be measured and mathematically conformed to European measurement. She took her time sizing me and happily transferred the European size. The whole process was done with a pleasant and professional manner.

Super friendly sales staff and a great selection of jewelry and watches. The new renovations are…read morebeautiful, very upscale feel but still comfortable.

Fun place to purchase watches…read more Been purchasing watches here for a while. The experience and knowledge is above and beyond Would highly recommend to anyone looking to start their watch journey or the enthusiasts looking to add more

ABSOLUTELY A WONDERFUL EXPERIENCE HERE. Raul Gomez was the salesperson that helped me. Very…read moreknowledgeable about the products I was looking for. Will see him in the future. Thanks, Dr Michael Melland

Terrific service today. Got a watch for Christmas but needed the band sized…read more Stopped by Dakota and was taken care off. Very friendly and knowledgeable. Thanks

Shout out to Candace and Camden at Dakota watch in the Kenwood Towne Mall. I brought in a vintage…read morewatch that needed a newetal band and they helped me pick one out and we're very helpful and patient in getting it adjusted.This is my go-to store for batteries,straps and anything watch related. Excellent customer service that can't be beat ! These guys are great !

Fixed my old Casio. Apparently, changing the battery is difficult and if done incorrectly can…read morebreak it... It works, now !!!