I reached out to Ohio Watch repair for some work on my Rolex GMT watch. The website invites…read morecustomers to call to discuss the work to be done but no one answers the phone or returns calls. Several email messages to Ohio Watch Repair remain unanswered. Is this even a real or active business? I cannot recommend this business.

I sent pictures of watch needing repair and another follow up message since he did not reply. Still…read moreno response. I would not feel confidant in his service.

Been going there for 30 years with good service every time. Normally just getting watch batteries…read moreand watch repair.

I went in with a watch that was wet. They repaired it in no time charged me very little and while I…read morewas there, I got some other jewelry looked at and they did me very well. Id recommend this place to anyone!

Outstanding service and top quality workmanship. I took my wife's diamond bracelet in to have it…read morerepaired, it had some stones missing. When I got it back in a couple of weeks it looked like new. She was so pleased and happy and so was I. I had previously taken it to several local Dayton area jewelry shops and they all told me that it couldn't be repaired because the diamonds had a unique shape and were not available anymore. Keva not only found the stones but replaced them with expert precision. The bracelet looked like it had never been damaged at all! I will never take any jewelry for repairs to any other jeweler. Their prices are absolutely reasonable. Try them out you won't be disappointed.

They are very professional and genuinely cares about their customer. i highly recommend them in all…read moreaspects.......jewelry repair and shopping for a new piece of jewelry.

My family and I have used Dale for years and have never once had a complaint. His prices and…read morereasonable, he's quick and the quality of work he and his team does speaks for itself. The sapphire ring was made by Dale in 2012 and I have worn it nearly every single day.

I have a necklace with high sentimental value that cost me $60 with personalization. My son has…read morebroken a small piece on the chain twice. Both times, I had it repaired at Dale's. The first time, the repair cost $16. The second time, the repair cost $48. When I asked Dale why it was three times more expensive, he said he didn't know why. When I mentioned the previous repair cost and the cost of the necklace (wanting to make sure it was appropriately appraised), he said the repair cost was $48. When I asked if he could help me understand why he'd triple his price for such a small repair, he said, "Maybe we used the laser." When I asked what that meant and if that would be the case if the same thing were to happen again, he said, "Cash or card?" I felt dismissed and taken advantage of. I recommend going somewhere else, especially if you are a young woman.

I had them repair the clasp on a gold necklace. They showed me different options and I was able to…read morechoose the one I thought the best for me. Their staff was friendly and helpful. I would recommend them.

Change ownership! No one likes a pompous owner who is condescending!!…read moreWould talk over me and try to redirect what I wanted saying negative comments to about my choices. Also wouldn't give me a total price. He was very shady

I have been a customer here for a few years. The service in this shop is exceptional. From the…read moreperson at the front, to the sales staff, to the purchasing experience. The same is also true for service (if you need it). I have never been pressured here, but always welcomed. In the past three years, I have visited countless times. I only purchase when I feel time is right, and in those three years I've purchased only three times. And yet every time they greet me with a smile! That's the way to build a business relationship. And when things go wrong? I was recently given the wrong box for a watch I purchased at closing time. (I got the watch all right, just the wrong box.) It was resolved before opening the next day. Perfect! Everyone in the store is wonderfully helpful. I usually deal with John F and John P while looking at watches, and every time it's like visiting old friends. Why go anywhere else?

Yelp removed my last review due to me explaining in detail a particular male person who was working…read morethere and being rude with me when I was looking into buying a 9K dollar watch. So I won't go into detail again due to yelp threatening to remove my account, but I will never shop there again due to that rude staff member and I recommend no one else does. I ended up going to watches of Switzerland down the road and they were extremely pleasant to deal with.

absolutely loved working with Brooke - very knowledgeable and helped us with diamond GIA…read morecertification and microscope details!!! enjoyed the yellow fancy diamond selection - made shopping such a joy!

We went in for a Longines watch we've been eyeing for a while. We knew exactly which one we wanted…read moreand were able to walk out of the store with it. They have a great selection and wonderful people working the store. Austin helped us today and he did a fantastic job. We got in and out in a reasonable time and left very happy. I would definitely recommend this store to anyone looking for a watch or jewelry.

Don't deal with these Lazy people I have bought 4 Rolex from them and now one is broke, I called 3…read moretimes and left my number and they never return my calls. Thete are better places around.

A great jeweler! They repaired a broken necklace of mine for a very fair price. They had it done…read moreway sooner than originally quoted. Very nice.