I was given my grandfathers watch from my father last year. It one of the only things we have left…read morefrom him and it means a lot. It didn't run and was pretty banged up. I tried a new battery but it still didn't work. I sent it in hoping that there was a way to bring it back to life. I had never sent a watch away for repair before but I trusted the other reviews. Igor communicated with me right away and was very honest and fair. The job required a bit of special work because of discontinued parts. He worked with me and went above and beyond to do the repairs and get the watch in the best shape possible. The job was done very fast and shipping communication was immediate after payment. The watch arrived looking beautiful and ticking away perfectly. I showed my father and it meant a lot to him to see that watch running again and to see me wearing it. I would absolutely trust Igor with any future watch repair. He is trustworthy, more than fair, and does great work.

They never respond to messages. I've sent their form in 3 or 4 times in the last six weeks asking…read moreif they could do repair my watch and give me an estimate. They've never responded. It's okay if you don't work on my brand of automatic GMT watch but at least respond!

I reached out to Ohio Watch repair for some work on my Rolex GMT watch. The website invites…read morecustomers to call to discuss the work to be done but no one answers the phone or returns calls. Several email messages to Ohio Watch Repair remain unanswered. Is this even a real or active business? I cannot recommend this business.

I sent pictures of watch needing repair and another follow up message since he did not reply. Still…read moreno response. I would not feel confidant in his service.

Terrific service today. Got a watch for Christmas but needed the band sized…read more Stopped by Dakota and was taken care off. Very friendly and knowledgeable. Thanks

Shout out to Candace and Camden at Dakota watch in the Kenwood Towne Mall. I brought in a vintage…read morewatch that needed a newetal band and they helped me pick one out and we're very helpful and patient in getting it adjusted.This is my go-to store for batteries,straps and anything watch related. Excellent customer service that can't be beat ! These guys are great !

Outstanding service and top quality workmanship. I took my wife's diamond bracelet in to have it…read morerepaired, it had some stones missing. When I got it back in a couple of weeks it looked like new. She was so pleased and happy and so was I. I had previously taken it to several local Dayton area jewelry shops and they all told me that it couldn't be repaired because the diamonds had a unique shape and were not available anymore. Keva not only found the stones but replaced them with expert precision. The bracelet looked like it had never been damaged at all! I will never take any jewelry for repairs to any other jeweler. Their prices are absolutely reasonable. Try them out you won't be disappointed.

They are very professional and genuinely cares about their customer. i highly recommend them in all…read moreaspects.......jewelry repair and shopping for a new piece of jewelry.

Stoll and Company has authenticated several watches for me. They were very easy to contact and…read moreanswered all of questions on a couple of my watches. The authenticators were very friendly and helpful. They reexamined the watch to answer all my questions. They went above and beyond in their customer service. I can't be any happier with the the service and expertise. I would highly recommend Stoll & Company. A+++++++ Thank you!!!!!!

Update: After…read moreposting my original negative review on July 5th, Stoll & Co. reached out to me directly within a day, to discuss my concerns. They acknowledged that my initial authentication report did not meet my expectations and offered to have the watch returned to them at their expense for a more comprehensive evaluation. The second experience was completely different. They covered all shipping costs, took the time to perform a much more thorough inspection, and provided the detailed breakdown I had originally requested. The follow-up report addressed the authenticity of the individual components in far greater detail and gave me significantly more confidence in their findings. While I still believe the initial service fell short and required me to follow up for updates, I also believe it's important to recognize when a company stands behind its work and makes a genuine effort to correct a mistake. Stoll & Co. did exactly that. No company gets everything right the first time, but how they respond when something goes wrong says a lot about their integrity. In my case, they listened to my concerns, took responsibility, and ultimately delivered the level of service I had expected from the beginning. For that reason, I've updated my review to reflect both my initial experience and the way they resolved it.

My wife needed to get a setting redone and the people at Geraci were absolutely wonderful to work…read morewith. The repair was finished early and exquisitely and for a very modest price. Good, fast and cheap is possible with this store.

Geraci Fine Jewelry is amazing!! Jeff, Joe, and everyone…read moreelse who has helped us have gone above and beyond to provide a level of customer service I didn't think existed anymore. Jeff spent so much time with us, explaining different details and patiently showing us options that resulted in a ring that I never could have imagined, and I could not be happier. My one of a kind ring was perfectly made, and when it was a bit too big on my finger, they even resized it in ONE DAY so that it is now even MORE perfect! I am a customer for life!

I been there a while ago for couple watches. Everyone was very helpful, patient with my…read moreindecisiveness. They offer to order different band to replace with the face I want with one extra charge. I got 3 watches in the end Anyway, this time I went in for a watch battery replacement. I was greeted and helped quickly. Not only the employees was nice, they also have 2 cute pup that very sweet also. The older/bigger one is Chewy, the younger/smaller one is Andrew. Chewy is very sweet and gentle, Andrew is a bit more aggressive for love/attention I had fun with them for a good 10 minutes while being help. I did look at the jewelry and they do have a lot of pretty pieces. I wasn't comfortable taking picture of the jewelry/store but I sure did take some vid the dog interaction.

So nice, friendly, and willing to help. I was seeking a difficult to find watch band replacement…read morein an odd size. They did not have the ability to order one at their location, but told me where I could find one, and then offered for me to bring it to them and they would install it at no cost. I was shocked. Love this store. Stop in and give them some business. Locally owned small businesses like this are truly treasures!

Great jewelry and people - went here before the holidays for my wife and found a unique piece!read more

Have used Klass Jewelers for years. They have helped me upgrade diamonds, designed and made jewelry…read morefor me, fixed jewelry and put batteries in my watches. All of their work is first Klass (), and they are ALL friendly and easy to work with aLao, very reasonable. Once you try them, you won't go anywhere else.

Fixed my old Casio. Apparently, changing the battery is difficult and if done incorrectly can…read morebreak it... It works, now !!!