A true asset of knowledge. Thank you!!! Saved me from an incompetent repair place in Fairfield Mall…read morewith your quick, wonderful attention.

They never respond to messages. I've sent their form in 3 or 4 times in the last six weeks asking…read moreif they could do repair my watch and give me an estimate. They've never responded. It's okay if you don't work on my brand of automatic GMT watch but at least respond!

I came in with an odd watch that was in extremely bad condition and completely broken. They were…read moreable to not only fix it, but polished it and made it look brand new. 10/10 service. I have also taken multiple watches to them for battery replacements which have been done within a day. Would definitely recommend.

Excellent work! The service was outstanding! This is going to be My go to store for anything. I…read morerecommend them . The people that work there are excep

They are very professional and genuinely cares about their customer. i highly recommend them in all…read moreaspects.......jewelry repair and shopping for a new piece of jewelry.

Outstanding service and top quality workmanship. I took my wife's diamond bracelet in to have it…read morerepaired, it had some stones missing. When I got it back in a couple of weeks it looked like new. She was so pleased and happy and so was I. I had previously taken it to several local Dayton area jewelry shops and they all told me that it couldn't be repaired because the diamonds had a unique shape and were not available anymore. Keva not only found the stones but replaced them with expert precision. The bracelet looked like it had never been damaged at all! I will never take any jewelry for repairs to any other jeweler. Their prices are absolutely reasonable. Try them out you won't be disappointed.

Terrific service today. Got a watch for Christmas but needed the band sized…read more Stopped by Dakota and was taken care off. Very friendly and knowledgeable. Thanks

Shout out to Candace and Camden at Dakota watch in the Kenwood Towne Mall. I brought in a vintage…read morewatch that needed a newetal band and they helped me pick one out and we're very helpful and patient in getting it adjusted.This is my go-to store for batteries,straps and anything watch related. Excellent customer service that can't be beat ! These guys are great !

We went in for a Longines watch we've been eyeing for a while. We knew exactly which one we wanted…read moreand were able to walk out of the store with it. They have a great selection and wonderful people working the store. Austin helped us today and he did a fantastic job. We got in and out in a reasonable time and left very happy. I would definitely recommend this store to anyone looking for a watch or jewelry.

Very fortunate that Delta Air Lines selected Richter & Phillips to manage our specialty watches…read more Since my first purchase, they have maintained an informative relationship with me---with no pressure. During a CVG overnight, I walked in and was greeted like an old friend. They helped me seal the deal with the Delta 100 year anniversary watch. Cannot wait for the delivery. They say 3 times is a charm. They know what I want next! Thank you.

Upon initially contacting Andy at Ohio Watch Repair the process/experience was professional,…read morethorough, extremely reasonably priced and fast. Andy was very communicative throughout, returning emails promptly giving me a complete understanding of the process repairs that would be done and the initial quote was exactly on point. I could not recommend more strongly using Ohio Watch Repair for any and all of your time piece repair needs!! JJS M.D.

I sent pictures of watch needing repair and another follow up message since he did not reply. Still…read moreno response. I would not feel confidant in his service.

I love Micheal and his attention to detail. He helped my husband find my Mark Schneider engagement…read morering and band - They are simply stunning!

From the owner: Our goal at Taylor Healey Jewelry is to have every client feel welcomed and relaxed from the moment…read morethey arrive. We're passionate about providing the best custom jewelry experience. We ensure extra care and attention for each customer to make sure to leave them with a piece of jewelry that is unique and special. We understand that jewelry is often a very personal and special thing, so we strive to make sure the experience of customizing or finding the perfect piece reflects this sentiment. Whether you’re looking for something to commemorate a special event or just want something new and beautiful, our team will take all your needs into consideration and work with you every step of the way Taylor Healey Jewelry is not only suited to your custom jewelry needs, but are also available to perform jewelry and watch repairs. Repairs are done on-site by a trained professional for superior security and service.

I sent my Ball Watch Model NM2188C for servicing, a brand new face with brand new Tritium Tubes and…read morepolishing as well. Because of the tariffs it took from August 2025 until today February 2026 to receive my timepiece back. The watch looks BRAND NEW! This timepiece has very special sentimental value, it wa puchased as a limited edition release of 1000 pieces. I was able to request #521, the month and day our granddaughter was born, her birth weight and her nickname were lasered onto the back of the watch. This is the second time I have called upon Marcel and his team and I recommend Stoll & Co with my highest regard and thanks for doing such an incredible job. Stoll & Co went above and beyond to acquire the necessary parts!!!

I got a watch authenticated by them on eBay. The seller shipped them the watch using two day…read moreexpress shipping. After Stoll authenticated the watch Stoll ships it to you using ground advantage (the cheapest slowest mail) and is still waiting to be accepted by the usps after three days of printing off the shipping label and tracking number. I am still waiting on the watch due to Stoll and Co lack of customer service. I should have listen to all the negative reviews on yelp and google to stay away from Stoll and Co. Dont make the same mistake I made.

I had a piece of jewelry that meant a lot to me and I went in and Eli was amazing. She repaired…read more the permanent bracelet in no time at all and was so sweet . She even cleaned a very special ring that I had designed and purchased from there. They all are the best. And their open house was amazing!!!!

My mother always trusted Harris Jewelers. After she passed, they repaired some of our cherished…read morejewelry for us to hand down to family. Wonderful, wonderful service and so friendly and kind. Amy

Horrible follow up. Never called me back to schedule repair. Lady said man would get back to me and…read morehe never did. Waited 3 weeks to hear something and heard nothing. No way to run a business. I am shocked how they stay in business.

I had my grandfather clock serviced by this business and he did an excellent job and my clock keeps…read moreexcellent time. There are very few people who do this kind of work anymore, and most of them I know of are overwhelmed with customers, so you have to be patient. Very satisfied.