I had 2 rings in need of repair. Stone replacement, fixed weakened prongs, overall maintenance. The…read more2nd ring the head/crown holding the main stone was reattached & overall maintenance. I received a quote & had the work done!! Everything looks GORGEOUS! I am extremely pleased!! The store itself is beautiful with so many pieces to choose from! The staff are lovely! Professional and friendly! I received my repaired rings a week earlier than was expected!!

I've had some jewelry repaired there. They did a good job - I would have given them 5 stars if…read morethey did the work in-house.

Great customer service! I had my wedding diamond put on a necklace for my daughter's college…read moregraduation. It turned out beautifully!!

The people at this store are amazing and so helpful. The cost for watch bands and batteries is…read moregood. And they have lovely jewelry.

I have a ring custom-made and couldn't be more thrilled with the outcome. It's absolutely stunning.read more

We had a chance to have Mr. Thuan Nguyen make our wedding rings a while ago. He did not disappoint…read moreus and made us the perfect custom rings that my wife and I love them so much, from the design, the size, to the price. Since then, I had a few more opportunities working with him, as well as referring him to my friends for their jewelry need. We only heard all good things about Mr. Nguyen, including some difficult fixes or custom designs and they were all happy with the result. One mentioned because he is the only jewelry technician with a Master's degree in his field in this state of Ohio, so nothing is much challenging to him, to be trusted with the most important and valuable items from the customers, not to mention he has invested in some special laser devices that not many stores have, which made things perfectly cut and customized. Besides, I love to support this family-owned local business, with friendly staff, honest owner, clean space, and most importantly, elegant selection of jewelry. Highly suggested ACT Jewelers for any of your jewelry need!

I usually dont write a review until I've completed business. However, I'm making an exception…read morebecause the attention to detail and attentive-ness of these fine folks is remarkable. I recently accepted a project, from my Grandmother to get her ring repaired. (Read my next review why this was a "project") Well, I took it to Keva around 2:00p,m. today, got the estimate (because they have an onsite Jeweler-like you would expect from a jewlery store). Carla, was not only prompt in welcoming me to the store but was friendly as well. We had a laugh when she asked "Are you wanting it repaired or wanting to sell it?" because in all honesty, I just laid it on the counter and started rambling. Not telling her what I wanted at all. She took it over to Kevin the Jeweler, he took a look at it,came to the counter, introduced himself and explained what needed to be done. "One prong. $xx.xx amount the other three as well, $xx.xx amount" Cleaning, something else and something else included. I cant remember now. And I was on my way to confirm with my Grandmother the service and date the job was expected completed. I came back 15 minutes later, they had the job. They've actually been in business over 20 years. They had a small shop, over near a Dr. Office park. And moved to Jungle Jims somewhat recently.(There not in the Grocery itself. Their to the right of CiCis pizza. About in the smack dab center of the shopping strip) When you enter the shop, you'll think it's a mall Jeweler. Bright lights, modern/contemporary design. Very professional appearance. Kevin works on the jewelery in the open, but near the corner he's got his work station setup. You can tell he's a perfectionist by how clean the area is. And they are animal lovers. They've got a German Shepard, that patrols the back of the cases and is friendly without being annoying (licking your face,barking while your trying to talk. Pros-Attentiveness, prices, explanation of services, cleanliness. Variety of different types/styles of jewelry. (not a ton of one style and only one of something else.) ability to make custom settings on the spot. (see my next review why I'll never go to a shipping house jeweler again), an estimate in under 10 minutes, no pressure sales approach. Cons- Unless I over looked it, not a big selection of Mens jewelery. -----------------once I receive the ring back I'll update on quality of work------------------- Edit: I got the ring back recently and my Grandmother had an ear to ear smile. I thought the ring was a gift from my Grandpa, it was from her Grandmother. It's at least 65 years old, however after getting it back from Keva, it looked like a brand new ring. When I got it back, Kevin explained what all he had done with the setting, showed where one of the above mentioned prongs needed tightened and made the main diamond shine like a new car on a clear day. Kevin takes time to chat with His Customers. He wants you to come back, and it shows in His handling and explanation. My ring was a small potatoes job for him, however I felt like I was a priority because of his and Carlas attentiveness and willingness to listen and explain. The only days they are closed, Sunday and Monday.

Outstanding service and top quality workmanship. I took my wife's diamond bracelet in to have it…read morerepaired, it had some stones missing. When I got it back in a couple of weeks it looked like new. She was so pleased and happy and so was I. I had previously taken it to several local Dayton area jewelry shops and they all told me that it couldn't be repaired because the diamonds had a unique shape and were not available anymore. Keva not only found the stones but replaced them with expert precision. The bracelet looked like it had never been damaged at all! I will never take any jewelry for repairs to any other jeweler. Their prices are absolutely reasonable. Try them out you won't be disappointed.

This place is a hidden treasure! Not as flashy as other chain stores. Baffled there is only one…read morereview as I'm looking to buy more jewelery. I NEVER write reviews, but it kept eating at me: I Went here a few years ago for an engagement ring...Heard phenomenal things from a few older friends of mine about how good of a craftsman the younger Thoma(owner's son?) was. I got sick of all the greedy sales tactics when an overpriced jeweler in Troy tried to take advantage of me (I was younger at the time and someone else was with me that can attest) and went to Thoma's. Not only were their prices extremely reasonable, no sales tactics or trying to gouge you... this guy was an absolute master at jewelery. I bought a ring from another jeweler, Bought a diamond from Thoma's (way more reasonable) and had him set it on a rushed timeframe. Delivered on time and every time that ring has gotten checked at other jewelers, they all start off saying "let's just check the prongs, I'm sure they'll need adjusted as it's been so long!"...then "Wow... whoever did this really knew what they were doing!" Lol yes. Yes he did. Thoma was in the middle of crafting a bunch of other custom rings and jewelery at the time when he worked with me. Just a down to earth genius. I haven't been here in years, plan to head there in the next week or so before Christmas. Will definitely update if I do.

Exceptional jewelery desiginer. Don't let the look of the store scare you. I recieved excellent…read moreservice and at a much reduced price from other jewelers that I visited for my project.

Very knowledgeable and helpful. And prices are reasonable, especially when you originally priced in…read morea tourist destination (New Orleans). Special ordered a ring to copy the one I feel in love with, and in only took about 3 weeks to arrive and it was perfect. Color me happy.

Do NOT waste your time trying to sell jewelry to these SCAMMERS!!!! The guy I dealt with wasted 40+…read moreminutes of my time farting around with my diamond solitaire only to come back and tell me there was no inscription on the girdle and that the stone was much smaller than the paperwork said it was and then offered me less than half of what I ended up getting from a reputable jeweler. And guess what, that jeweler removed the diamond from the setting to weigh it and what do ya know, it was what the paperwork said it was. SHADY!!! And if the place is trying to rip people off who are selling to them I'm sure they are not giving any deals to the people who are buying from them. Just do your self a favor go elsewhere, there stuff is cheap for a reason. They don't even deserve one star DO NOT RECOMMEND!!!

I can't say enough amazing things about Charlie's Repair! From the moment we walked in, the…read morekindness, patience, and genuine care we received were beyond anything we expected. They went above and beyond to help my wife and me with her ring, and you could immediately tell this wasn't just about making a sale or completing a repair. They truly cared about us, understood how meaningful the ring was to our family, and treated it like it was their own. The level of service, attention to detail, and genuine kindness they showed us is something you just don't find very often anymore. My wife walked away incredibly happy, and that alone means the world to me. If you're looking for someone you can trust with something precious and sentimental, I wholeheartedly recommend Charlie's Watch Repair. We are incredibly grateful for everything you did for us. 10/10 -- absolutely amazing people and an amazing experience!

I had a citizen eco drive watch (recharges by sunlight) that had been in a drawer over 10 years…read more The battery was dead. I had done a little research and learned it needed a new capacitor. I went into Charlies and was a little skeptical. It had cases of jewelry and watches, but I didn't see a work area. A young lady came out and met me, I showed her the watch told her the problem she said, "it needs a new capacitor". I knew I was in the right place. They even got it fixed faster than they said, I recommend them if you need to have a watch or clock repaired. In fact I will be bringing some old clocks in need of repair! Chris W.

I sold 7 pieces of inhereted jewelry to TG Precious Metals in Huber Heights, OH today. 10k, 14k,…read more18k, and 24k. Professional treatment. Their testing is very thorough. Each piece tested two ways. Fair prices. Nice people! I have bought and sold with them over twenty years. Highly recommended.

I love this place. I sold gold broken necklaces, ear rings and a wedding band and got $200 in…read morecash. This was just what I needed to pay my bills this month. It really helped me out. I looked at their jewelry and it was beautiful there.