Ed was fantastic !!! He handled everything professionally made the…read moreexperience smooth and seemless- My wife was totally happy with our purchase and re-making her wedding rings and when I purchase any jewelry from Harris (none better) I will be back too see Ed. The store is beautifully decorated and they make you feel at home. thanks again for the great service !! Dave and Paula Warren

expected transparency, expected that my silver bullion would be tested, a documented buy bid…read moreoffered which would take about 45 minutes for what I had provided. I got 10 minutes, no explanation how the silver was evaluated and I felt like a mark. This is NOT the place to sell gold or silver coins. It was rushed, lacked documentation , the apointment setter said it will take awhile for all of this, and this was not consistent with the 10 minutes that I got.

I can't say enough amazing things about Charlie's Repair! From the moment we walked in, the…read morekindness, patience, and genuine care we received were beyond anything we expected. They went above and beyond to help my wife and me with her ring, and you could immediately tell this wasn't just about making a sale or completing a repair. They truly cared about us, understood how meaningful the ring was to our family, and treated it like it was their own. The level of service, attention to detail, and genuine kindness they showed us is something you just don't find very often anymore. My wife walked away incredibly happy, and that alone means the world to me. If you're looking for someone you can trust with something precious and sentimental, I wholeheartedly recommend Charlie's Watch Repair. We are incredibly grateful for everything you did for us. 10/10 -- absolutely amazing people and an amazing experience!

I had a citizen eco drive watch (recharges by sunlight) that had been in a drawer over 10 years…read more The battery was dead. I had done a little research and learned it needed a new capacitor. I went into Charlies and was a little skeptical. It had cases of jewelry and watches, but I didn't see a work area. A young lady came out and met me, I showed her the watch told her the problem she said, "it needs a new capacitor". I knew I was in the right place. They even got it fixed faster than they said, I recommend them if you need to have a watch or clock repaired. In fact I will be bringing some old clocks in need of repair! Chris W.

Great customer service! I had my wedding diamond put on a necklace for my daughter's college…read moregraduation. It turned out beautifully!!

The people at this store are amazing and so helpful. The cost for watch bands and batteries is…read moregood. And they have lovely jewelry.

This place is a hidden treasure! Not as flashy as other chain stores. Baffled there is only one…read morereview as I'm looking to buy more jewelery. I NEVER write reviews, but it kept eating at me: I Went here a few years ago for an engagement ring...Heard phenomenal things from a few older friends of mine about how good of a craftsman the younger Thoma(owner's son?) was. I got sick of all the greedy sales tactics when an overpriced jeweler in Troy tried to take advantage of me (I was younger at the time and someone else was with me that can attest) and went to Thoma's. Not only were their prices extremely reasonable, no sales tactics or trying to gouge you... this guy was an absolute master at jewelery. I bought a ring from another jeweler, Bought a diamond from Thoma's (way more reasonable) and had him set it on a rushed timeframe. Delivered on time and every time that ring has gotten checked at other jewelers, they all start off saying "let's just check the prongs, I'm sure they'll need adjusted as it's been so long!"...then "Wow... whoever did this really knew what they were doing!" Lol yes. Yes he did. Thoma was in the middle of crafting a bunch of other custom rings and jewelery at the time when he worked with me. Just a down to earth genius. I haven't been here in years, plan to head there in the next week or so before Christmas. Will definitely update if I do.

Exceptional jewelery desiginer. Don't let the look of the store scare you. I recieved excellent…read moreservice and at a much reduced price from other jewelers that I visited for my project.

Nice friendly staff that greats you when you enter. I love…read morethe bargain bins, I found something that was a bargain in the bins......fantastic. The staff answered all my questions, I pointed to several shinny coins and asked how much, prices were in line with what I expected. I asked about bullion silver prices, seemed similar to other places. If you don't see it in the case, ask, they might have it, but it's not out. The place is small, so it's a little tight, if more than 2-3 people are in the coin area, but the have a nice place to sit while you wait.

I am genuinely shocked by how unprofessional this business is…read more I tried to buy an item from Belmont Coin & Jewelry. I emailed twice and called three times. When I finally reached someone by phone, I was told -- directly -- that they don't have time to answer emails or take calls because they are too busy. Read that again: too busy to answer customers who are trying to give them money. There is no proper online ordering system, no follow-up, no basic customer service, and zero respect for potential buyers. If you don't want to sell online or respond to inquiries, then don't pretend to have a website that suggests otherwise. This is not how a legitimate or serious business operates in 2025. Ignoring customers and brushing them off with "we're busy" is unacceptable. Communication is the bare minimum -- and they completely failed. If you value your time or expect even basic professionalism, look elsewhere. What a mess.

Bought engagement ring and both wedding bands here. Pricing is very good and service is extremely…read moreprofessional and patient especially for those with questions

They are always very friendly, and will take the time to listen to what you want. They have…read morelayaway. I have always been given personal customer service, way beyond what is expected.

I have a ring custom-made and couldn't be more thrilled with the outcome. It's absolutely stunning.read more

We had a chance to have Mr. Thuan Nguyen make our wedding rings a while ago. He did not disappoint…read moreus and made us the perfect custom rings that my wife and I love them so much, from the design, the size, to the price. Since then, I had a few more opportunities working with him, as well as referring him to my friends for their jewelry need. We only heard all good things about Mr. Nguyen, including some difficult fixes or custom designs and they were all happy with the result. One mentioned because he is the only jewelry technician with a Master's degree in his field in this state of Ohio, so nothing is much challenging to him, to be trusted with the most important and valuable items from the customers, not to mention he has invested in some special laser devices that not many stores have, which made things perfectly cut and customized. Besides, I love to support this family-owned local business, with friendly staff, honest owner, clean space, and most importantly, elegant selection of jewelry. Highly suggested ACT Jewelers for any of your jewelry need!

Had my ring cleaned, looks as good as new. Couldn't ask for a better job, and very friendly.read more

From the owner: Jewel Master does repair and most customization in house. Most repair is accomplished within a…read moreweek. Kim has 45 years experience. Full access to all lines of jewelry.