Very honest and personable. I definitely recommend them for all your jewelry needs without…read morehesitation.

I have been a customer here for a few years. The service in this shop is exceptional. From the…read moreperson at the front, to the sales staff, to the purchasing experience. The same is also true for service (if you need it). I have never been pressured here, but always welcomed. In the past three years, I have visited countless times. I only purchase when I feel time is right, and in those three years I've purchased only three times. And yet every time they greet me with a smile! That's the way to build a business relationship. And when things go wrong? I was recently given the wrong box for a watch I purchased at closing time. (I got the watch all right, just the wrong box.) It was resolved before opening the next day. Perfect! Everyone in the store is wonderfully helpful. I usually deal with John F and John P while looking at watches, and every time it's like visiting old friends. Why go anywhere else?

I'm always pleased and proud of the work they have done on my jewelry. Most importantly, I TRUST…read moreSchulz & Sons with my oldest and most precious pieces. I expect to be a customer for many years.

Shulz Jewelers…read more Many years ago when Schulz was located in Covington, Kentucky, they were the place to buy jewelry or get a clock or watch fixed. The old man had come from Germany where he was a jeweler and he was the best. Now they are located in Ft. Mitchell and the old man is long gone. I took a watch there to get a new battery and they said I had to leave it for a week before they could give me an estimate as to how much it would cost to repair. I was also told it never actually takes a week. They never called as promised. I was told it would cost round $250.00 to repair and I would have to wait another 5 to 7 weeks. In the past they charged me $125.00 for a new crystal. Another jeweler I found charges $50.00. I finally got it back after 10 days and took it to another jeweler. The new jeweler replaced the battery for $15.00 and said that an insulator was blocking the battery, which probably occurred when Shulz first looked at it. The new jeweler fixed it. Fifteen dollars and 15 minutes not $250.00 and seven weeks. Times have certainly changed.

If I'm looking for jewelry, this is the place I go. Helpful staff, no matter if, like this trip,…read moreI was looking to get an inexpensive chain repaired. Or if I'm spending a lot of money on a one of a kind piece of jewelry. I feel like they treat me the same. So great service and reasonable prices make this a place to try if you're looking for jewelry.

Earring were beautifully made . They worked really hard to find my pink diamonds, They setted them…read more, they look so pretty, Customer service was above and beyond. Thank you

I've shopped at Eddie Lane's for nearly 20 years. I've spent more money there than the entire GDP…read moreof some small countries. That's not because of high prices.... the prices are unbeatable, so I keep going back! Listen, the place is top notch, the quality is second to none, and staff wrote the book on customer service. If you have a problem with them, you're probably the type of person that complains about a meal after you've eaten 93% of it. Guys - visit Eddie Lane's so you don't waste your time waiting on some pretentious 22 year old to make feel bad about your lack of knowledge, then just to find out you paid 2x as much as you should have. Ladies - Don't believe in all that "he went to Jarrrrod" bull crap. That's marketing garbage and you are smarter than that. This local family owned shop gets my hard earned money anytime I have to get out of the doghouse. Happy shiny shopping!

Excellent customer service and personalized attention. I love my newly reset diamond!read more

I had a beautiful diamond necklace with a large single drop pearl which…read more I seldom wore. Matt at Siemer's reset a number of the diamonds in a heart pendant. It turned out to be beautiful. The pearl is now on a separate chain and will be worn more frequently. The work was done very quickly. Thanks, Matt. The staff is always friendly and helpful.

A real, old-fashioned family run jewelry shop. I inherited some gold jewelry from my mother that I…read morecouldn't wear as-is. They turned a cocktail ring into a pendant, using the shank to make a loop, and, even gave me the little piece of gold they didn't use. They also replaced a broken clasp on a chain with a much stronger one, and, offered me gold-filled instead of 14K to keep the price down, since it won't ever affect how well it works. I'm not looking to buy new pieces, but, if you are -- they have really nice displays of traditional styles, as well as some watches.

Every piece of jewelry from Boris Litwin Jewelers is exceptional both for design and quality! B…read more J. Foreman has the ability to find the most unique pieces at all price ranges and styles. From classic to contemporary, each item I have purchased from her has received admiring glances and rave reviews from friends and family. She is always able to help me me find just the right piece when looking for an item for a special occasion. Boris Litwin Jewelers also has the distinction of being one of the rare businesses in the third generation of ownership. She and her knowledgeable staff see each client as "family," and remember my style and taste as I walk in the door. Everyone should have a few pieces of quality jewelry, and you'll always find one at Boris Litwin Jewelers.

This is a great place for all your jewelry needs. BJ is very knowledgeable and creative. She is a…read morejoy to work with. You can be confident working with such a talented jeweler that you will get what you are looking for.

What a wonderful shop. The outside is unremarkable, but open the door and the shop inside is…read morefantastic. I bought a beautiful 14 ct chain for a necklace charm. It had to be attached with jump rings so took a few days. The chain is beautiful quality at a very fair price. The lovely gentleman who owns the shop is also a collector of coo coo clocks. It was worth going in the store for that alone. I will go back

Did a fantastic job on my wedding rings of 49 years. They were so thin and I was unsure if it could…read morebe soldered together. Did a great job. Also replaced the crown of my mom's ring and did a fantastic job.

While visiting Cincinnati, I stopped by this shop to replace a bracelet and was shocked by the…read moreblatant lack of customer service. When I walked in, I was completely ignored. A few minutes later, two women entered and were immediately greeted and offered help. The double standard was obvious. Only after my expression made it clear I was unimpressed did the employee finally say something -- claiming the other women had an appointment. That excuse doesn't change the fact that I wasn't even acknowledged when I walked in. Greeting a customer takes seconds, and the indifference I experienced spoke volumes. I make it a point to support small, local businesses when I travel, but this kind of dismissive and selective service is unacceptable. If this is how they treat customers, I would strongly suggest taking your business elsewhere.

EDIT: 3 months later and gold-plated and gold bracelets still look perfect…read more Stopped in to get permanent bracelets with my friend on a Saturday! The shop was buzzing and busy, but the staff was so friendly and we didn't have to wait too long. They even suggested going to get a cup of coffee from down the street. There were plenty of bracelet options - silver, gold, and gold plated. I felt like they had something for every price range. You could get rings, necklaces, bracelets, and more! I personally chose a gold bracelet with an initial charm, and Elaine B. put it on me herself :) While waiting for our turn, we shopped around the store, and there were lots of beautiful, minimalist jewelry items for sale that I LOVED. I would definitely return and get some thing else another time.