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    The Car Store Inc

    4.2 (10 reviews)
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    CarHeroes

    CarHeroes

    (33 reviews)

    My wife and I have been looking to upgrade our car since last August. We came in because they had a…read more2018 Mazda CX-5 which I was really into at the time. The car salesman that helped us out was Andre and he is a nice and knowledgable guy. He was patient with the other cars we wanted to see and answered our questions when he had the answer. If he didn't which happened from time to time he didn't make stuff up but checked the internet or asked other salesmen. We didn't end up buying last August, but returned this past weekend. We took a look at maybe 10 cars and we had it down to a beautiful 2018 Infiniti QX30 and a nice 2017 Outback Impreza. Both vehicles came at a reasonable cost and I felt we would have gotten a deal buying either one. We ended up choosing the Outback. We decided to finance through Car Heroes because on certain vehicles this gets you a reduced price of around a grand. Both my wife and I have excellent credit so we figured we would get a finance rate of 5%. Well, unfortunately we were pretty far in when we found out our rate was 6.9% for two co-owners with excellent credit. This was probably the most negative aspect of the car dealing experience for us here. Of course we could have skirted around the issue if we had come pre-qualified through one of our banks. The cost of the vehicle would have been an extra grand though. There are trade-offs. Through all of the finance applications and signatures we were helped by Brian who is a nice guy. We were probably with him for and hour and half to two hours. He didn't rush us through any of the process and we felt free to back out or say no on any occasion. The cars sold here are all ex car rental vehicles so they come with more miles than usual for their age and a bit more wear and tear. People don't treat rentals with care or respect, because its not theirs after all. However, you are free to inspect and drive all the vehicles here and you may save just enough that it ends up being worth it for you. I thought our Outback was in great condition and three days in and it is running great. Only time will tell if there is an issue we don't know about, but I think we got a nice car. This business is expanding so wait times can get up there. We went on a Saturday and with all the looking, driving, and signing we did we spend about 4.5 hours there, but during previous visits it was pretty empty. During the week and work hours is a great time to come. As they increase in size and hire additional employees this place should improve. This dealership may not be for everyone, but I like the transparency of their fees, they get nice cars in all the time, the staff is nice, and the prices are very competitive even with the negatives.

    This company employs illegal bait and switch tactics in their sales. They will confirm an…read moreappointment for a car shown on their website an hour before you arrive. Once you get there, they'll tell you the car sold last night. The car we went to view was sold "out of state." However, it wasn't on the lot when we arrived disproving this story. Don't waste your time, stay away from this dealer.

    Brandon Hyundai

    Brandon Hyundai

    (279 reviews)

    Had a great experience! Jason was a great salesman, the whole experience/team was awesome on Black…read moreFriday!!

    We recently went to purchase a vehicle for our daughter. This was a CASH deal. The vehicle was on…read moretheir site as a Manager Special. The price was marked through as if the price would be less, that was a joke. We went from a vehicle being just under $16,000 to over $24,000. Again this was a CASH deal. We had them explain why there was $8,000 difference. Let's say there's a lot of fluff they like to add. We asked the sales manager or finance guy to explain to us all the extra charges they added the vehicle. He said without it the vehicle couldn't cost less. So basically the extra makes up for them charging less on the vehicle. We negotiated the numbers, he came back with a lesser amount than $24,000. It was still way more than our final limit. He asked about meeting in the middle, we agreed. Next a Finance Manager came out and basically threw the paper on the table and told us, this was their final offer. We reminded him this was a CASH deal and daughter had her own tag. Also asked what happened to meeting in the middle. He said it didn't matter and this was their final offer. We did get up and walked out. Since this was for our daughter we went back to buy the vehicle because she really loved it and felt safe driving it. Our sales people Gabriel & Briza was absolutely wonderful, I left a good review for them. As for as the finance department, this is unbelievably horrible how they treat people who walk in with CASH. I would like to send people to Gabriel & Briza but sadly won't because of the Finance department.

    Evo Motors

    Evo Motors

    (133 reviews)

    Another outstanding car purchase for my daughter . The staff is so kind and friendly and got the…read moresale done quickly. They gave us a decent offer on the car we traded . Love shopping for cars at Evo motors .

    I've been seeing this dealership pop up constantly online, so I decided to finally check them out…read morein person today. Based on reviews I read beforehand, my experience ended up being very similar. I did not purchase a vehicle, and here's why. First, it took about 10 to 15 minutes just to get assistance and have the car brought out. The staff didn't seem organized. The salesperson helping me appeared to be juggling multiple things at once and almost forgot about me and another couple waiting. Second, the condition of the vehicles was disappointing. The car I test drove was dirty, and it wasn't just that one. Most of the cars on the lot looked like they hadn't been properly cleaned or prepped. That already gave a bad first impression. Third, while sitting in the car before driving, I reviewed the Carfax. The vehicle had a reported accident on June 15, 2024 involving a sideswipe with damage to the right rear. It was listed as minor damage, but there was also a note about prior structural repair, specifically around the rear wheel housing. When I asked about this, I was told they don't really have to disclose damage like that. That response alone made me uncomfortable. Whether that's technically true or not, transparency matters when someone is making a purchase like this. Trying to downplay it and then saying other dealerships operate the same way didn't help. Fourth, during the test drive, the salesperson kept directing me to make right turns only. That stood out to me. I chose to make a left turn instead just to see how the car handled differently, and it seemed to catch him off guard. That raised concerns about whether they were trying to control the route to avoid certain driving conditions. Overall, between the lack of organization, the condition of the vehicles, and the way concerns were handled, I wouldn't recommend this dealership. The prices may look attractive, and they don't negotiate, but you get the sense that the target customer may be someone in a rush or not fully aware of what to look for. For context, I'm not someone who enjoys leaving negative reviews. I try to be fair and honest. But this experience was surprising enough that I felt it was worth sharing for others to be aware.

    Hgreg

    Hgreg

    (49 reviews)

    Nicholas T was great ! thanks one of the best experiences ever during a car purchaseread more

    I just got back from HGreg Tampa, and if you want a masterclass in bait-and-switch tactics, this is…read moreyour place. These guys don't sell cars--they practice what I'd call the Art of Blowing Up the Deal. I walked in after finding a vehicle listed at a reasonable $20K. Test drive went fine. Ready to move forward. Then the numbers came out--and I honestly had to rub my eyes to make sure I was reading them correctly. That $20K magically turned into $26K. Not because the car changed--because the fees did. Let's break it down: ~$1,721 in sales tax (fair enough) $500 for a license I didn't need (I have valid plates) $1,299 "Pre-delivery service fee" (aka dealer padding--easily 2-3x higher than typical in the area) $899 "Electronic Registration Filing Fee" (which many dealers charge $0 for) $198 doc fee (fine--but then what exactly is the $899 for?) And the crown jewel: $1,721 "Elite Protection Plan" -- presented as mandatory That's nearly $6,000 in added cost, almost 20% on top of the vehicle price. Pure margin creation. We tried to negotiate--nothing moved. Suddenly, what looked like a good deal became completely average at best. So we walked. Then--predictably--as we were leaving, the sales rep chased us down. Now the "mandatory" warranty could be waived. Interesting how "mandatory" disappears the moment you head for the door. But even then, the rest of the inflated fees remained, so we kept walking. Let's be honest about what's happening here. This pricing model is designed to trap less-informed buyers--especially those who may be focused on monthly payments instead of total cost. Bundling in things like a "mandatory" warranty makes financing easier for subprime buyers at who-knows-what interest rates. We were cash buyers, so the game changed quickly once they realized they couldn't leverage financing. Bottom line: Know your numbers. Know what's real and what's noise. And be ready to walk--actually, run. I genuinely look forward to the day when direct-to-consumer models like Tesla become the norm and eliminate this kind of nonsense entirely. At the end of the day, consumers have a choice. If you agree to these terms, that's on you. But don't say you weren't warned.

    The Car Store Inc - car_dealers - Updated May 2026

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