I had high hopes for this place... mainly because of the awesome reviews and in depth research we…read moredid before bringing the vehicle in for service. I brought my C300 in for service, upon picking the vehicle up I noticed the right, front passenger side wheel and tire was not in the same condition as when I dropped it off. After several attempts to have the wheel and tire repaired due to their negligence during the after service test drive (that we didn't opt for or was told it would be driven), unfortunately Trevor refused to make this right. Additionally, I asked to see the before pictures and video that was mentioned on the phone, but was told there wasn't any. Any time a car goes in for service, a detailed report is completed by the technician, but I was told they do not do this. That's a bit concerning to me. Needless to say, be careful getting your car serviced here.

I really recommend this place !!! They were quick to get me in and I did not feel at all like the…read moreprices were bad !!!

Not a place where I'd send my worst bill collector or enemy …read more I got a car from here and was told that many problems were going to be taking care of , but who ha yo me to leave their car for repair after making a purchase ? After the salesman made promises he couldn't keep " I" the consumer was called all kind of lairs smh unprofessional !

Buyer beware! They make you pay weekly payments every Friday and they will come and repo your car…read moreif you are a day late. If they decide to close early and you can't make your payment, oh well... if Very crooked business and you need to steer clear of this place! Please trust the other reviews! They are only in it to legally scam people out of their money!

My wife and I have been looking to upgrade our car since last August. We came in because they had a…read more2018 Mazda CX-5 which I was really into at the time. The car salesman that helped us out was Andre and he is a nice and knowledgable guy. He was patient with the other cars we wanted to see and answered our questions when he had the answer. If he didn't which happened from time to time he didn't make stuff up but checked the internet or asked other salesmen. We didn't end up buying last August, but returned this past weekend. We took a look at maybe 10 cars and we had it down to a beautiful 2018 Infiniti QX30 and a nice 2017 Outback Impreza. Both vehicles came at a reasonable cost and I felt we would have gotten a deal buying either one. We ended up choosing the Outback. We decided to finance through Car Heroes because on certain vehicles this gets you a reduced price of around a grand. Both my wife and I have excellent credit so we figured we would get a finance rate of 5%. Well, unfortunately we were pretty far in when we found out our rate was 6.9% for two co-owners with excellent credit. This was probably the most negative aspect of the car dealing experience for us here. Of course we could have skirted around the issue if we had come pre-qualified through one of our banks. The cost of the vehicle would have been an extra grand though. There are trade-offs. Through all of the finance applications and signatures we were helped by Brian who is a nice guy. We were probably with him for and hour and half to two hours. He didn't rush us through any of the process and we felt free to back out or say no on any occasion. The cars sold here are all ex car rental vehicles so they come with more miles than usual for their age and a bit more wear and tear. People don't treat rentals with care or respect, because its not theirs after all. However, you are free to inspect and drive all the vehicles here and you may save just enough that it ends up being worth it for you. I thought our Outback was in great condition and three days in and it is running great. Only time will tell if there is an issue we don't know about, but I think we got a nice car. This business is expanding so wait times can get up there. We went on a Saturday and with all the looking, driving, and signing we did we spend about 4.5 hours there, but during previous visits it was pretty empty. During the week and work hours is a great time to come. As they increase in size and hire additional employees this place should improve. This dealership may not be for everyone, but I like the transparency of their fees, they get nice cars in all the time, the staff is nice, and the prices are very competitive even with the negatives.

This company employs illegal bait and switch tactics in their sales. They will confirm an…read moreappointment for a car shown on their website an hour before you arrive. Once you get there, they'll tell you the car sold last night. The car we went to view was sold "out of state." However, it wasn't on the lot when we arrived disproving this story. Don't waste your time, stay away from this dealer.

The entire process was amazingly simple! I entered my VIN # and within a few minutes I received a…read morefair and reasonable offer. I was able to arrange a vehicle pickup in 48 hours and after a quick vehicle inspection and a few entries on the IPAD. My vehicle was whisked away. I would like to add that the young man who collected my vehicle (Brett) introduced himself with such enthusiasm and passion for his work. He throughly made the entire experience a pleasant one and kudos to him for being a positive reflection of your company and commitment to customer service and satisfaction.

Selling my car was super easy and convenient! Driver was professional and knowledgeableread more

I recently bought a used car there for my granddaughter. I was super pleased. It's a husband and…read morewife team with a full-time mechanic as well. Their service bay is clean and organized. They are true professionals, and wonderful people to deal with. I will always bring the car there for service, and I may even bring my car there for service. I am so impressed with them. Color me... Very happy.

From the owner: "Thank You for Choosing DTD Used Cars Sales. We are equipped with Full-Service Repair Shop. Our…read moremission is your satisfaction. We have over 25 years experience in automotive industry. We started DTD Used Cars Sales to satisfy all automotive needs in one place. From purchasing Your First Preowned Car to staying on top of your Maintenance to Cosmetic Upgrades, we got you covered. Give us a call. We can Help.

Great service and great prices! Fawzy always does a great…read morejob and saves you a lot of money.

Pleasurable experience each time here. I have dealt with Dave Jarrell each visit. He is nice and…read moreexplains everything. He isn't pushy for extra services, he suggests things but doesn't go over the top. Had some recalls taken care of this time and my alignment felt off after they just serviced it a few weeks ago. Asked about it when I took it back in and they fixed it no questions and no issue. 5 stars. The techs are thorough and I love getting the videos where they explain everything. The dealership is clean and the lounge is nice. Free coffee water etc. The only thing is the 3rd party windshield repair people will hustle you each time you go.

I only gave this place a one star because of the service guy Abel. Do yourself a favor and stay far…read moreaway from this unprofessional business. I dropped my car off on Saturday at 10A and the service guy David Jarrell came out, when I told him why I was there, he stated they would have to keep the car for 3-4 days. I asked if they had a loaner and his immediate response was no. I asked again, do you have a loner, what if I don't have a ride that long and he just shrugged his shoulders and told me to meet him inside. There was absolutely no empathy, no smile, no explanation of anything. He then put the service agreement on the counter, after not saying a word to me the entire time, and said initial here, here, and here. I said what am I signing, he then proceeded to tell me with the most bothered, uninterested voice and face. Saw Abel walking by and he turned the whole day around. Apologized for David's short coming and then got me a loaner. This is what the one star is for. Fast forward to two days later. I never got a call about my car. I called them that late afternoon. Same guy, David says they hadn't started the car yet but it was first in line for the following day. I called the next day in the late afternoon again and they still hadn't looked at my car. That's 3 days without even looking at the car. I picked up my car without any work being done. I will tell everyone who ask, NEVER GO TO BRANDON HYUNDAI!!!

The staff was nice. My main complaint is I found a major scratch on the front door which wasn't in…read moreany photos of the car, when I asked them to lower the price just $100 for too get it fixed which would not have covered the cost to get it fixed. they won't even budge 100 bucks. They just gave the old line "prices are set by corporate". Don't think anybody actually buys that line

I went here planning to buy a BMW SUV, but the customer service was very disappointing. When I…read morearrived, there was no one outside to assist me. I walked around the lot for a while, and no one came out to help, so I drove to the front of the building, went inside, and asked if someone could assist me. The two women inside told me they don't go outside. At that point, I said, "Okay, well you just lost a sale." On top of that, the lot looked more like a junkyard than a dealership, which didn't give me much confidence. It made me feel like I might end up buying a lemon. In the end, I'm actually glad it happened because I went to BMW of Tampa instead and purchased a 2026 BMW X3. The experience there was amazing.

Came in here to check out 2 vehicles that I saw online. Was greeted by Emely super nice and helpful…read moreshe got me all registered and gave me all the information I was looking for with the car I wanted to see. Man within minutes she brung the car around took my Info so we could I could go test drive the car. While in the vehicle she was very knowledgeable, friendly and accurate with information. While I test drove the car her staff took my car to get an appraisal to see what I could get for my trade in. All that was done when I got back inside. Diago the manager Yeahhhh that guy he's freakin great hands down along with the finance guy .. they worked my deal so smoothly and efficiently!!! I am here to tell ya they literally did their thang!! Did I mention I drove my car home tonight ... I sure did they were not letting me leave without taking her home. Super impressed with this place and trust me what they did tonight I'm making sure everyone knows how great of an experience I had here. Talk about fast, efficient, knowledgeable, friendly and excellent customer service .. I'm still blowed away of the fast smooth process.

Does not inspect the vehicles before sale. Completely rounded off oil plug. They just spray them…read moreoff then sell them