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Brandon Hyundai

1.9 (281 reviews)
Closed 11:00 am - 6:00 pm

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Reviews With Photos

Cameron Woods with Sales Consultant Mekhi Hollinger.
Lorena W.

I recently went in to look for a reliable used car for my son. I was greeted by Sales Consultant, Mekhi Hollinger. He was very impressive and courteous, he knew so much information about every car he showed me. I told him I would be back the next day with my son and husband. I knew the car he showed me was perfect for my son. This young man is very sharp, definitely going places. Mekhi, you made the entire experience easy! Thank you for your dedication to excellence. Mrs. Lorena Woods

Snacks and work tables for WFH while you wait.
Sarah P.

Definitely improved since the renovation. No drama. Just went in for basic oil change and alignment and it went smoothly.

Alex F.

I'm honestly shocked people still purchase from this location after all the reviews. Are there no consequences for their lack of exceptional service? I honestly could not wait until my warranty was over so I didn't have to step foot into this location again. Everything with these guys is bad- from communication, to service to professionalism. I'm even wondering if they take any of the feedback at all. It's insane and makes me honestly not want to recommend a Hyundai

Me responding to him via text message

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5 months ago

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4 months ago

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6 months ago

Had a great experience! Jason was a great salesman, the whole experience/team was awesome on Black Friday!!

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3 months ago

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9 months ago

Got a new car and they help me out so much. Roico was amazing she made sure i got my 2022 Tucson limited.

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6 months ago

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1 year ago

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Page 1 of 8

Ask the Community - Brandon Hyundai

Review Highlights - Brandon Hyundai

Keith was fantastic and really listened to what we wanted in a family vehicle.

Mentioned in 5 reviews

Read more highlights

Ed Morse Cadillac Brandon

Ed Morse Cadillac Brandon

(60 reviews)

From start to finish my experience was enjoyable. Of course I wasn't happy to bring my car in on a…read morewrecker, but the guys at this dealership made it less painful by their professionalism. Thanks to Eric in service the vehicle was repaired right the first time and when they said it would be. I was happy with the repair, but ended up trading it in anyway. The purchasing process went very well with the help of my salesman Joe. There w's never any pressure to buy, and that goes a long way. I will definitely purchase my next car from this dealership.

Fair warning to all Alfa Romeo owners, I do not recommend you bring your vehicle here. They have…read moredemonstrated severe incompetence and negligence when repairing and servicing my vehicle. I was locked out of my vehicle after using my own diagnostic software, not realizing it had a bug when diagnosing a throttle body code. Because my vehicle was in a "no crank" state, I was forced to take it to a dealer to unlock it since it required a certain level of professional software. Since it was already at the dealer for this, I had them fix the original issue, which was the throttle body. They charged me a total of ~$1900 to unlock the software, "diagnose" the issue that I already told them about, and replace the $122 part. So the labor was exponentially high, but I ate it. Well, after driving the vehicle home, which drove fairly rough, I opened the hood to see that the High Temp (engine) coolant reservoir was significantly overfilled and the Low Temp (intercooler) reservoir was underfilled. Further, I used a borescope to inspect the throttle body. The part was new, but the throttle body was not torqued down properly and the air pipe to the throttle body was not properly seated or tightened down either. There was also a new dent on the passenger side door. The screw covers for the engine cover were missing and one of the bolts was left stripped and halfway out. Brandon Garcia is the service advisor that I worked with. I reported these problems and sent over the evidence. They agreed to replace the engine cover and refund $300, but neglected any responsibility for the dent. So then, they still made $1600 on improper service that I had to correct myself. They took partial accountability for the issues, but repeatedly tried to gaslight me that it was normal, parts were already missing, or the dent was already there. I was able to objectively counter most of those claims, but the dent is harder to prove. However, the tow company states there was no pre-existing damage and the dealership has no images or documentation denoting pre-existing damage. Imagine someone who doesn't understand cars is in this situation, or maybe someone more vulnerable. Just imagine how this dealership is going to take advantage of them. Is this someone you want to trust? I wouldn't. Brandon Garcia and Ed Morse have done the bare minimum in taking only partial responsibility for damages and negligence. It's unfortunate that such unprofessional and untrustworthy organizations and people exist.

Brandon Honda

Brandon Honda

(407 reviews)

I have been very happy with my Honda Odyssey for over 11 years! it now has 275,000 miles on it and…read moreBrandon Honda has serviced it and been taking care of it all along the way. Tom Gernhart is my current service rep, although last time his son, TJ (also Tom) helped me! The care and attention I get when I am at Brandon Honda are exceptional. Tom takes care of my vehicle and the service agents send me updates on it and also show me videos of the work needed to be done. They are very above board and reputable. The Odyssey is a great vehicle and I will be purchasing as new one soon, as after 11 + years and SO many miles, my little van is ready to retire soon. And I will go back to Brandon Honda. Thank you for your excellence! Michael Mack, the manager of the service department, has handled anything I questioned and always treated me fairly. Again I appreciate you and look forward to getting my new Honda there, and this same team taking care of it for me!

23K in texts. $36K in contract. Must be some new math. I…read morechose Brandon Honda because they had the exact car I was looking for on their lot. I was quoted $23,250 before taxes and fees in writing for a vehicle that was also advertised at $24,403. However, the contract I signed reflects a pre-tax price of over $36,000 -- a difference of more than $12,000. There is no reasonable explanation for this gap. It is not believable that a buyer would knowingly agree to pay over $12,000 more than both a written quote and the advertised price without clear disclosure. When I questioned this, I was routed to finance instead of a manager, i then went in myslef and was told in person that the starting price was around $27,000 (which does not match the original quote) There were also multiple inconsistencies with add-ons: $1,700 window tint which was never mentioned during signing (i have since specifically asked to have removed) A warranty described as "lifetime powertrain," turned to "8 years/120,000 miles," but the final documentation email now shows 5 years/100,000 miles During the signing process, my attention was repeatedly diverted with unrelated conversation, and I was not provided a clear, itemized breakdown explaining how the price increased. I was also not given a copy of my contract or paperwork at the time of purchase, which prevented me from reviewing the final terms immediately. I will be filing complaints with the Better Business Bureau, the Florida Attorney General, and the Florida Department of Highway Safety and Motor Vehicles. Dealerships should honor their written quotes and advertised pricing, not present one number upfront and finalize another. A $12K difference isn't a misunderstanding , it's a problem.

Ed Morse Alfa Romeo FIAT

Ed Morse Alfa Romeo FIAT

(25 reviews)

Fair warning to all Alfa Romeo owners, I do not recommend you bring your vehicle here. They have…read moredemonstrated severe incompetence and negligence when repairing and servicing my vehicle. I was locked out of my vehicle after using my own diagnostic software, not realizing it had a bug when diagnosing a throttle body code. Because my vehicle was in a "no crank" state, I was forced to take it to a dealer to unlock it since it required a certain level of professional software. Since it was already at the dealer for this, I had them fix the original issue, which was the throttle body. They charged me a total of ~$1900 to unlock the software, "diagnose" the issue that I already told them about, and replace the $122 part. So the labor was exponentially high, but I ate it. Well, after driving the vehicle home, which drove fairly rough, I opened the hood to see that the High Temp (engine) coolant reservoir was significantly overfilled and the Low Temp (intercooler) reservoir was underfilled. Further, I used a borescope to inspect the throttle body. The part was new, but the throttle body was not torqued down properly and the air pipe to the throttle body was not properly seated or tightened down either. There was also a new dent on the passenger side door. The screw covers for the engine cover were missing and one of the bolts was left stripped and halfway out. Brandon Garcia is the service advisor that I worked with. I reported these problems and sent over the evidence. They agreed to replace the engine cover and refund $300, but neglected any responsibility for the dent. So then, they still made $1600 on improper service that I had to correct myself. They took partial accountability for the issues, but repeatedly tried to gaslight me that it was normal, parts were already missing, or the dent was already there. I was able to objectively counter most of those claims, but the dent is harder to prove. However, the tow company states there was no pre-existing damage and the dealership has no images or documentation denoting pre-existing damage. Imagine someone who doesn't understand cars is in this situation, or maybe someone more vulnerable. Just imagine how this dealership is going to take advantage of them. Is this someone you want to trust? I wouldn't. Brandon Garcia and Ed Morse have done the bare minimum in taking only partial responsibility for damages and negligence. It's unfortunate that such unprofessional and untrustworthy organizations and people exist.

Had a great experience at the Alfa Romeo dealership! They are professional, friendly, and made the…read morewhole process smooth from start to finish. I especially want to recommend Jim Pinkney -- he was knowledgeable, patient, and truly went above and beyond to make sure I got exactly what I wanted not pushy and reachable. If you're thinking about getting an Alfa Romeo, definitely ask for Jim!

Brandon Hyundai - car_dealers - Updated May 2026

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