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    The Car Spot

    1.8 (5 reviews)
    Open 9:00 am - 7:00 pm

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    John Miles Chevrolet Buick GMC

    John Miles Chevrolet Buick GMC

    (83 reviews)

    This was our first experience with John Miles Chevrolet in the service department. I can say…read morewithout question that they went above and beyond my expectations!!! If it wasn't for Sonja Brown I don't think our Truck would have gotten a remanufactured engine. Sonja went way above expected when we were not getting anywhere with our extended warranty company. She stayed on the phone with them and went over all our service records we sent her, proving we take extreme care of our vehicle. Then when there was no word again from the warranty company she got her superiors and the owner involved. Then within days the warranty company finally came out and inspected the vehicle again and a firm action was in place. After 3 months and 3 days we finally received our baby back and it purrs like a kitten!! Thank You Sonja and John Miles for an exceptional customer experience!!! We will be back!!!

    This is the worst experience I have ever had with a dealership. On 4/29/26, I paid a tow company…read more$250 to have my vehicle towed to John Miles Chevrolet because it overheated and all of the coolant leaked out. I was called the next day by the service rep(Melody) and told it just needed a water pump. I paid $1400 to have the water pump replaced and picked the vehicle up on 4/30/26. On 5/7/26(6 Days Later), I was out running errands before heading out of town when it overheated again and all of the coolant leaked out. I called the dealership and they had a tow truck company pick it up. I called a ride to get home. On 5/8/26, the service manager called me and told me the engine is blown(Engine Head). I asked him why didn't they discover that the first time before having me spend $1400 on a water pump. He stated (IT IS COMMON FOR CAMERO) and there is no way to know other than replacing the water pump and seeing how it go. He quoted prices to replace the engine $6500-$10000. I was out of town celebrating my birthday, so I told him I need some time to sort things out then I will call back. I called back the morning of 5/11/26 and spoke with the service manager (Tony). I expressed my issue as to why wasn't I told the engine may be blown before being charged $1400 for a water pump and he stated they should have. I also expressed I feel as if I should be reimbursed for the water pump. The service rep (Melody) was off, so he stated he has to talk to her tomorrow. He requested I call him around 10am tomorrow and he will do what he can. I said OKAY but, in the meantime, I am going to send a tow truck to pick the vehicle up today. He requested I just call him when they're on the way. A few hours later, I paid a tow company $181 to pick the vehicle up. When the tow truck arrived, they would not release the vehicle because they said I owe for the tow truck sent when the vehicle broke back down. I explained to them that tow was their fault and I am not liable. They refused. I was talked down too so bad by the service Rep name Sonya I literally reminded her I am the customer and I did not appreciate how she was handling me. I asked for the service manager (Tony) and I was put on hold for 15 minutes before hanging up and calling back. I was told Tony is not available, so I requested to speak to the owner (Chuck). I briefly explained the situation, and he made them release the vehicle to the tow company. The next day (5/12/26) at 10:35am, I called the dealership to speak to Tony. He did answer, so I left a voicemail. He did not call me back, so I called again at 1:15pm only to be told he is not available. I did get a return call. I think Tony is avoiding me. I simply want them to do the right thing.

    Dena Motors - 2024 Mazda CX-50 AWD  Heated seats, safety tech & style  Visit Dena Motors in Conyers, GA today!

    Dena Motors

    (6 reviews)

    Went here today w/my Mama-n-Law to look for her a vehicle. She actually saw 2 that she liked, a…read moreHonda Civic and a Toyota Rav 4. She opted on the Toyota. Our salesman, Mac, was AWESOME! He was very professional and mannerable! We were able to get the Toyota at the price that my mama-n-law could afford. The manager (I guess he was the manager), Patrick, also was able to accommodate our request regarding a scratch on the bumper! Bradley, the finance manager was also very professional and welcoming! We really appreciate all their assistance! If you're in the market for a vehicle, go here! You won't be disappointed!

    I went to Dena Motors because I seen an ad on FB…read moreMarketplace. I spent 3 days at this dealership to end up with NO car back in October of 2024 (Here it is December). But that's not what I'm complaining about. I'm complaining about the down payment that I was told (have paperwork showing proof) I should be receiving back via mail. Idk why I was moving so fast and paid without knowing for sure I was getting the car. I've been emailing and calling to get absolutely no where and because I don't have any documentation "on hand" it's hard for me to communicate with my bank. I am honestly trying to avoid going to the dealership ( an hour away) but I see this may be the best option because no one is responding back to me. I have my original receipt of when I made payment yet they can't put it back on my card. Then I'm not going to get into the "shady"business about my brother. He was my co signer and he got approved for an extra loan but since we never went through with the purchase, Dena Motors never canceled the loan from that little QR scan code thing they have you scan and those people were calling my brother saying he own them $90. On top of that someone also stole his information to use for insurance. Someone at Dena Motors is using other peoples information.

    The Car Spot - car_dealers - Updated May 2026

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