I was recommended to come to this dealers service center and I now understand why!…read more Finding the location was simple and easy to locate. The service center is small but the staff are all willing to help. DJ - the service manager assisted me and gave phenomenal service! I felt like I was in and out. He provided me with exactly what was wrong with my vehicle, what they could do and could not fix and gave suggestions on next steps. I am thoroughly pleased by his outstanding service! Thank you DJ and to the Mitsubishi sales team for being awesome today.

Absolute worst dealership to buy a car from. They have no idea what they're doing and it's hard to…read morereach anyone with an ounce of knowledge. Sales person was nice enough, but they're only concerned about getting the car off the lot and making a sale. After that, it's pretty much like you never bought from them. Terrible experience. And I've only had my vehicle 2 months. Won't be going back when time to trade in. Future buyers please shop around and do business with a legit and knowledgeable dealership. Because this ain't it. Don't even won't to give them a star.

I pulled into the service garage, and no one came to check me in or ask the reason for my visit…read more One of the employees at the first booth walked right past me without so much as a greeting or a simple acknowledgment like "someone will be with you shortly." It's important for staff to remember that without customers coming in to purchase or service vehicles, the facility wouldn't be in business. Some employees need to recognize the importance of basic courtesy and attentiveness.

On July 12, 2025, I brought my vehicle in due to a loud humming noise coming from the front of the…read morecar at higher speeds. I initially suspected it might be related to the muffler or a loose panel, especially since the noise began after the county paved my street. Since it was also time for an oil change, I requested that the service advisor have the technician test-drive the vehicle to hear the noise firsthand and help identify the issue. Unfortunately, the technician did not drive the vehicle or investigate the noise during my visit. As a result, I waited several hours and only received an oil change--leaving the original issue unaddressed. Following this, I consulted a separate mechanic, who promptly identified the problem as a faulty front wheel bearing. I'm frustrated that the issue was overlooked during my initial visit despite clear communication. I'd appreciate it if this matter could be reviewed and properly addressed.

Has high quality cars and if you don't see something you like he can usually find it for you! Makes…read morethe car buying journey a breeze

This is not your usual dealership! The prices are clearly marked, the trade in values are more than…read morefair and I walked in, found my Lexus that I had been looking for and drove off in it less than two hours later. Just that simple! Thank you Alex

This was our first experience with John Miles Chevrolet in the service department. I can say…read morewithout question that they went above and beyond my expectations!!! If it wasn't for Sonja Brown I don't think our Truck would have gotten a remanufactured engine. Sonja went way above expected when we were not getting anywhere with our extended warranty company. She stayed on the phone with them and went over all our service records we sent her, proving we take extreme care of our vehicle. Then when there was no word again from the warranty company she got her superiors and the owner involved. Then within days the warranty company finally came out and inspected the vehicle again and a firm action was in place. After 3 months and 3 days we finally received our baby back and it purrs like a kitten!! Thank You Sonja and John Miles for an exceptional customer experience!!! We will be back!!!

Bought a used vehicle from them, they did not do the emissions test on it before we left, so we had…read moreto get that done before the tag office would release the tag, they waited three weeks to tell us this. when I was driving the truck home I heard a little bit of a rattle coming from the suspension, found one of the rear shock bolts about to fall out and one of the front sway bar links was damaged, but yet they add $1295 to the price of the vehicle for a safety inspection. If either of those two would have broken at 70 mph on the highway, it could have caused a major accident. The act like it's no big deal. I will never go back to that dealership.

Went here today w/my Mama-n-Law to look for her a vehicle. She actually saw 2 that she liked, a…read moreHonda Civic and a Toyota Rav 4. She opted on the Toyota. Our salesman, Mac, was AWESOME! He was very professional and mannerable! We were able to get the Toyota at the price that my mama-n-law could afford. The manager (I guess he was the manager), Patrick, also was able to accommodate our request regarding a scratch on the bumper! Bradley, the finance manager was also very professional and welcoming! We really appreciate all their assistance! If you're in the market for a vehicle, go here! You won't be disappointed!

I went to Dena Motors because I seen an ad on FB…read moreMarketplace. I spent 3 days at this dealership to end up with NO car back in October of 2024 (Here it is December). But that's not what I'm complaining about. I'm complaining about the down payment that I was told (have paperwork showing proof) I should be receiving back via mail. Idk why I was moving so fast and paid without knowing for sure I was getting the car. I've been emailing and calling to get absolutely no where and because I don't have any documentation "on hand" it's hard for me to communicate with my bank. I am honestly trying to avoid going to the dealership ( an hour away) but I see this may be the best option because no one is responding back to me. I have my original receipt of when I made payment yet they can't put it back on my card. Then I'm not going to get into the "shady"business about my brother. He was my co signer and he got approved for an extra loan but since we never went through with the purchase, Dena Motors never canceled the loan from that little QR scan code thing they have you scan and those people were calling my brother saying he own them $90. On top of that someone also stole his information to use for insurance. Someone at Dena Motors is using other peoples information.