My experience with Key Brown was amazing. She made me feel so comfortable and got me the car I…read morewanted. Her big personality was a joy to be around. Thank you Key for making my buying experience wonderful!

Very professional and will work with you if credit is not good. Paid my Honda off in 2 years! Go…read morehere if you want a car that will give you the years of mileage you deserve Thanks Decatur Auto !!!!

This is hands down the WORST car dealership to go to. As a first time car buyer, I thought I could…read moretrust Kevin and his mom or whoever I spoke with, but I'm starting to think it was a scam from the start. No explanations were given, false promises were made, and nothing came to the light until after the fact. READ YOUR CONTRACT THOROUGHLY. MAKE SURE ALL AGREEMENTS MADE ARE IN BLACK AND WHITE WITH A SIGNATURE. ASK QUESTIONS. When dealing with these people, it's almost best you bring a lawyer or don't deal with them at all. And once you do get in bed with these people, from that point forward you need to expect attitude and trickery. Good luck.

To whom it may concern, I had my Chevy 1500 van serviced at Buddy Chevrolet's establishment in late…read moreSeptember. I didn't want to do a review of their service until I had facts to back up my suspicions. The only word that I can think of for their service is "SCAM". Buddy's service department scammed me out of $927.05 dollars. The following are my reasons for believing this. I turned my van into the service department on the morning of Friday, September 19th. The vehicle's brake and Trac-control lights were staying on, and its cruise control had stopped working. After no word that day or Saturday, I returned to the service department that Sunday to find my van still sitting where I had initially parked it on Friday, the 19th. The Service Manager informed me that a service technician would start work on my van first thing that Monday morning. That Tuesday afternoon, the Service Manager told me his technician needed about three more hours to complete his assessment of my van. On Wednesday, I physically went back out to the service department and found my van parked out in a back parking lot. And it still wasn't ready. When I inquired about the technician working on the vehicles, I was told he had gone to lunch. That whole week, I was led to believe that a technician was working on my van every day, which I found hard to believe (8 hours a day for an entire week? No way). At best, I figure someone looked at the van maybe one or two hours, and not every day. There was no concern for my time. This should have been wrapped up within two to three days. On Monday, the 29th of September, I was informed that Buddy Chevrolet couldn't repair my van. It required an aftermarket harness that they were unable to acquire, which I fully understand. But when I asked for a part number for this harness, the service manager couldn't provide one (another red flag). In fact, he said it might be either one of two different harnesses, a Master Cylinder or an Engine harness. Later that day, he specified that my Van needed an Engine harness and that it would require additional major work, but they would install it if I found and purchased the harness. The following day, I arrived to pick up my van at a charge of $900.06 (with a 10% military discount), plus an additional $27.00 surcharge for paying by credit card, for a total of $927.05. As I prepared to make this payment, I noticed and questioned why there was no harness part number on my paperwork. After all, you've had my van for a week and a half, and it's in the same shape as when I turned it in, yet you are unable to make any repairs. So, in effect, you're asking me to pay you $927.05 for no more than the identity of a necessary engine harness. To my shock, the service manager didn't have this information ready for me. He had to dash to the parts department, hastily write the number on my paperwork, and get it to me. Recently, I contacted a mechanic from my past to look at my van. He said the story I told him about Buddy Chevrolet didn't sound right. I dropped my van off at his shop late Sunday evening on the 16th of November 2025. Two days later, on the 18th of November, he had my problem diagnosed, and the following day, on the 19th of November, he had my van repaired. The very next day, I picked up my van, repaired for far less money, which is why I'm writing this report. Why did Buddy Chevrolet have my vehicle for well over a week just trying to identify the problem, when this one mechanic located and repaired the problem with my van in three days for far less money? Either both Buddy Chevrolet's service technician and service manager are totally incompetent, or my whole experience with Buddy Chevrolet was one big elaborate SCAM to take advantage of a senior citizen veteran. I'm not above paying a fair amount for any services rendered to me, but what your service department did and charged me was criminal. Within the next two weeks, I will personally deliver a copy of this letter to the owner/president of your company, and shortly thereafter, I will be filing a formal complaint with the General Motors Corporation against Buddy Chevrolet. For me, it may be too late, but I plan to do everything legally possible to prevent your company from doing anything of this nature to another senior citizen. My final word on this matter is in a question: How would you feel about losing the use of your vehicle for a week and a half to a repair shop, only to be told at the end of this period they're unable to repair your vehicle, but they will still be charging you $927.05 to get your vehicle back? Then, later, have a second mechanic look at, find, and repair your vehicle's problem in three days. And oh yes, for far less of a charge. How would anyone feel about something like this? SCAM. Sincerely Yours Stanley J Maffett

My vehicle broke down while I was in Atlanta, even though I do not live there. Due to the…read morecircumstances, I had no choice but to take my car to Buddy Chevrolet for service. They charged me for repairs they claimed were completed and told me the issue was resolved. However, the problem not only continued, it became significantly worse, causing me to spend much more money afterward. I then took my vehicle to another dealership. After inspection, they provided photos and documentation showing that only one ignition coil was replaced, even though Buddy Chevrolet charged me for three coil replacements. The service they billed for was not fully performed. I repeatedly called and emailed Buddy Chevrolet to resolve this matter. Instead of addressing the issue, they hung up the phone on me and ignored my communications. I now have written evidence and photographs from another dealership, and I will be taking this matter to court. I am sharing this to warn others: be extremely careful when dealing with Buddy Chevrolet.

I thought I would be writing a 5 star review because the sales process was so smooth and quick…read more However, before we even got the car home, warning lights were turning on. The car wouldn't start the next time we tried to move it. We had it towed to a shop, and the problems with this car to just get it to drive will be more than the purchase price. I'll update this review if Top Notch Luxury Motors will make this right. Otherwise, I'll be calling a lawyer. I have been calling every day, asking for the manager, Tony, who they told me is the person I need to talk to about this piece of junk Hummer that will cost $8K to make drivable. He has never called back. I'm always told that either he is not in yet, or just left. So unprofessional to not even speak to a customer. Update: Four months later and we still don't have the title. BY LAW the dealership must process for Gwinnett County. They seriously want us to pay them more money to get our title. We need to figure out where to report them. What a scammers and liars. Avoid this dealership at all costs!

BAD BUSINESS . I would not give any but doesn't have this…read morechoice! STAY ALWAY FROM THIS PLACE!!!! I am having the most difficult time with this people! I brought a car on July 22/22 six months later after going there several times and every time I went there it was a different lie. They DID Not gave my title yet . They gave me my first temporary tag that doesn't Mach with the car vin number, I went there to ask about my hard tag they couldn't provide me after 30 days so they gave me another temporary tag,guess what?it doesn't Mach the vin number again. The car is on my garage collecting dusty...I did a police report... because they refuse to give my money back , Tony ,Mike,Mimi they're not professional all of them lie straight up to your face like nothing happens ... they should be out of business . BAD BUSINESS stay far away from them. You have better choice out there, save your MONEY