To whom it may concern, I had my Chevy 1500 van serviced at Buddy Chevrolet's establishment in late…read moreSeptember. I didn't want to do a review of their service until I had facts to back up my suspicions. The only word that I can think of for their service is "SCAM". Buddy's service department scammed me out of $927.05 dollars. The following are my reasons for believing this. I turned my van into the service department on the morning of Friday, September 19th. The vehicle's brake and Trac-control lights were staying on, and its cruise control had stopped working. After no word that day or Saturday, I returned to the service department that Sunday to find my van still sitting where I had initially parked it on Friday, the 19th. The Service Manager informed me that a service technician would start work on my van first thing that Monday morning. That Tuesday afternoon, the Service Manager told me his technician needed about three more hours to complete his assessment of my van. On Wednesday, I physically went back out to the service department and found my van parked out in a back parking lot. And it still wasn't ready. When I inquired about the technician working on the vehicles, I was told he had gone to lunch. That whole week, I was led to believe that a technician was working on my van every day, which I found hard to believe (8 hours a day for an entire week? No way). At best, I figure someone looked at the van maybe one or two hours, and not every day. There was no concern for my time. This should have been wrapped up within two to three days. On Monday, the 29th of September, I was informed that Buddy Chevrolet couldn't repair my van. It required an aftermarket harness that they were unable to acquire, which I fully understand. But when I asked for a part number for this harness, the service manager couldn't provide one (another red flag). In fact, he said it might be either one of two different harnesses, a Master Cylinder or an Engine harness. Later that day, he specified that my Van needed an Engine harness and that it would require additional major work, but they would install it if I found and purchased the harness. The following day, I arrived to pick up my van at a charge of $900.06 (with a 10% military discount), plus an additional $27.00 surcharge for paying by credit card, for a total of $927.05. As I prepared to make this payment, I noticed and questioned why there was no harness part number on my paperwork. After all, you've had my van for a week and a half, and it's in the same shape as when I turned it in, yet you are unable to make any repairs. So, in effect, you're asking me to pay you $927.05 for no more than the identity of a necessary engine harness. To my shock, the service manager didn't have this information ready for me. He had to dash to the parts department, hastily write the number on my paperwork, and get it to me. Recently, I contacted a mechanic from my past to look at my van. He said the story I told him about Buddy Chevrolet didn't sound right. I dropped my van off at his shop late Sunday evening on the 16th of November 2025. Two days later, on the 18th of November, he had my problem diagnosed, and the following day, on the 19th of November, he had my van repaired. The very next day, I picked up my van, repaired for far less money, which is why I'm writing this report. Why did Buddy Chevrolet have my vehicle for well over a week just trying to identify the problem, when this one mechanic located and repaired the problem with my van in three days for far less money? Either both Buddy Chevrolet's service technician and service manager are totally incompetent, or my whole experience with Buddy Chevrolet was one big elaborate SCAM to take advantage of a senior citizen veteran. I'm not above paying a fair amount for any services rendered to me, but what your service department did and charged me was criminal. Within the next two weeks, I will personally deliver a copy of this letter to the owner/president of your company, and shortly thereafter, I will be filing a formal complaint with the General Motors Corporation against Buddy Chevrolet. For me, it may be too late, but I plan to do everything legally possible to prevent your company from doing anything of this nature to another senior citizen. My final word on this matter is in a question: How would you feel about losing the use of your vehicle for a week and a half to a repair shop, only to be told at the end of this period they're unable to repair your vehicle, but they will still be charging you $927.05 to get your vehicle back? Then, later, have a second mechanic look at, find, and repair your vehicle's problem in three days. And oh yes, for far less of a charge. How would anyone feel about something like this? SCAM. Sincerely Yours Stanley J Maffett

My vehicle broke down while I was in Atlanta, even though I do not live there. Due to the…read morecircumstances, I had no choice but to take my car to Buddy Chevrolet for service. They charged me for repairs they claimed were completed and told me the issue was resolved. However, the problem not only continued, it became significantly worse, causing me to spend much more money afterward. I then took my vehicle to another dealership. After inspection, they provided photos and documentation showing that only one ignition coil was replaced, even though Buddy Chevrolet charged me for three coil replacements. The service they billed for was not fully performed. I repeatedly called and emailed Buddy Chevrolet to resolve this matter. Instead of addressing the issue, they hung up the phone on me and ignored my communications. I now have written evidence and photographs from another dealership, and I will be taking this matter to court. I am sharing this to warn others: be extremely careful when dealing with Buddy Chevrolet.

Very professional and will work with you if credit is not good. Paid my Honda off in 2 years! Go…read morehere if you want a car that will give you the years of mileage you deserve Thanks Decatur Auto !!!!

This is hands down the WORST car dealership to go to. As a first time car buyer, I thought I could…read moretrust Kevin and his mom or whoever I spoke with, but I'm starting to think it was a scam from the start. No explanations were given, false promises were made, and nothing came to the light until after the fact. READ YOUR CONTRACT THOROUGHLY. MAKE SURE ALL AGREEMENTS MADE ARE IN BLACK AND WHITE WITH A SIGNATURE. ASK QUESTIONS. When dealing with these people, it's almost best you bring a lawyer or don't deal with them at all. And once you do get in bed with these people, from that point forward you need to expect attitude and trickery. Good luck.

I was feeling defeated after my head gasket on my old truck blew and I had been to a few…read moredealerships which didn't go as planned. Central Auto sales took the time to to get to know me and even though my credit was not the best they had a real conversation with me. They took the time to understand that we all have gone through hardships and should be given a chance. They take a chance on you and throughout these three years they worked with our family and now we will be life long customers. They made it easy to pay off our truck and we will definitely be getting all of our vehicles from our new found family! Thanks Steve, Miss Margaret, Keith and the entire central auto sales family.

Top notch inventory, staff, and service! I have yet to find a place where you'll have a better car…read morebuying experience. The moment you walk in, you'll be greeted with kind professional attitudes that make the sometimes overwhelming task of buying a car a lot more bearable. The lot is stocked with car fax certified vehicles at such a reasonable price. The knowledgeable sales staff goes the extra mile to get first time or credit challenged buyers approved in just a few simple steps. Unlike other used car dealerships, they offer a limited warranty that can be a lifesaver if you experience a major issue in the early stages of ownership. The peace of mind that provides is invaluable. I have had such an amazing and satisfying experience that I don't hesitate to refer any and everyone to Central Auto. You won't regret it!

The minute I entered the lot, the salesperson allow me to test drive the vehicle and had the…read moreinformation on the dashboard that I needed to see. Also, notice there were personnel servicing vehicles which is a good thing. The prices were low, vehicles were clean. Understand these are used vehicles and it is he buyer responsibility to do their homework on any vehicles before buying.

Lie, after lie. I purchased this car for my son to drive to…read morecollege. I asked the salesmen directly "Does this car have a turbo". He said "no, it does not". I told him I did not want a car with a turbo, I made that perfectly clear. I don't know anything about Volkswagen jetta so I took the man for his word. He said it did not have turbo. I did not even get it home and a light came on in the dash. I took it to a shop and not only does it in fact have a turbo, and it's bad. Was told if i drive the car it could destroy the engine. The shop I took it to saw how I had been lied to and taken advantage of and took it upon themselves to call A1 auto gallery about the turbo. The salesmen that sold me the car called and said he would send me a check for $500 to cover part of the cost of repair. Well that was a lie too. In fact we have spoken twice and both times he said the would mail a check. I'm not holding my breath I have just about spent more repairing the car than I paid for it. The total bill for the repairs of the turbo (he said it did not have) cost $3,800.

Fraud, scam, dishonest, lemon cars definitely not worth it, why is it always in our community we…read moretake advantage of our own people? No values, morals or empathy for others just greed. As a 22 year old hard working father who just wants to do what's right in the world, being taking advantage of by our elders. I would never recommend purchasing a vehicle from here, probably have better chances purchasing one from hell. I recently purchased a 2015 VW Passat "June 13th, 2022" with the engine light already on, Chris "the owner of the company" kept making promising about fixing the car and wasted 2 of my personal days off - two weeks in a row about getting the car fixed. Always was an issue with the "mechanic" not being there when "Chris" the owner kept telling me to come up there to get the car fixed. Didn't have any remorse for selling me the bad car, I just wanted a refund so I could move past this situation. Just a friendly reminder don't ever shop somewhere where they falsify any information about anything. They're liars and greed fills that hole in they're hearts. He says I have buyers remorse but who wants to keep getting the run around about fixing the issues with car. You sell bad cars and do bad business - of course nobody is going to want a bad car they are spending their hard earn money for. The car is not worth it. But I wish the best for both of the crooked scam artist "Big Chris" the owner and "Little Chris" his protégé. How would you feel if someone took advantage of your kids and they had to figure this situation out by themselves. God guide me and I will never regret any decisions I make. Good always prevail.

I dodged a bullet!! I strongly discourage anyone from doing business with these men. Chris and his…read morecolleague are simply dishonest, contradicting the others lies at times. I called before coming to ensure a deal could be done so close to the close of business. He assured me it could be. But after I completed the application, on an early Saturday evening, he informed me that he would call me Monday to work out a deal. I wouldn't have come had I been told that when I called. Complete waste of time. When asked about visible rust in the interior of a 2014 Ford Edge Limited on his car lot, they said they had no idea. When asked if the car was salvaged, he said no, it was not. When asked if the car had been in flood, he again said he did not know. But with a little research I learned they he punched the car from the Copart car auction. Copart specialized in salvaged vehicles. Thus, he flat out lied. I'm grateful this transaction didn't happen!

WARNING DO NOT TAKE YOUR CAR HERE****** Factory Autobody at…read more3946 Glenwood Rd. glued my bumper on as well added old rusty screws in the place of brackets. They refuse to take any responsibility for their shoddy work . Please do not take your care there. I had to take my car to the Dealership in order for it to be corrected. Laok Siri who claims to be the owner was very unprofessional , Jose the "General Manager" and Elijah both lied and said factory brackets were installed but they were not. See pictures of what they did to car. This place is a RIP OFF!!!

Great business - my job finished on time and service was courteous and thorough - keep up the good…read morework