I was recommended to come to this dealers service center and I now understand why! Finding the location was simple and easy to locate. The service center is small but the staff are all willing to help. DJ - the service manager assisted me and gave phenomenal service! I felt like I was in and out. He provided me with exactly what was wrong with my vehicle, what they could do and could not fix and gave suggestions on next steps. I am thoroughly pleased by his outstanding service! Thank you DJ and to the Mitsubishi sales team for being awesome today. read more

Conyers Mitsubishi - Auto Loan Providers Near Me - Conyers, Georgia

Inspection of vehicles before the sale. Transparency in the sales process. Service before and after the sale overall needs improvement. I bought a Ford Expedition recently and I discussed the need of having multiple keys. The sales person called a locksmith and got a quoted price to copy the current single key they had for the car. I was then reassured of the pricing and the possibility of having a locksmith provide a duplicate key. Only to find out, when I called a locksmith myself, that the car had 4 keys assigned to the vehicle already and that is all Ford allows. So a locksmith cannot give me another key. However, the most major thing was the fact that the rear a/c doesn't blow through half of the vents. There was no reasonable way I would have caught this on a test drive... I wasn't sitting in the rear, of course. I reported all of these issues in a timely manner and the dealership told me to come into the service department and they would take a look. I made an appointment and drove the 1.5 hours back to this place. They greeted me and took my car in. A few minutes later I was brought the "as-is" agreement that I signed during the purchase and I was told that they will not look at any of it for me. Not even a diagnosis. Nothing. Now I have only one key forever and no rear a/c in a $40,000 SUV. I feel scammed and lied to. read more

Absolute worst dealership to buy a car from. They have no idea what they're doing and it's hard to reach anyone with an ounce of knowledge. Sales person was nice enough, but they're only concerned about getting the car off the lot and making a sale. After that, it's pretty much like you never bought from them. Terrible experience. And I've only had my vehicle 2 months. Won't be going back when time to trade in. Future buyers please shop around and do business with a legit and knowledgeable dealership. Because this ain't it. Don't even won't to give them a star. read more

Honesty, integrity, follow through and fair business practices. The sales managers will manipulate numbers, change the terms of the deal mid negotiations, go back on their promises and then stall reimbursements hoping you will just give up. There is zero follow through part of the sales managers. It took me 2 weeks of daily phone calls to get reimbursed for the windshield repair they were supposed to take care of. And then they shorted the check and it has been 2 more weeks of daily phone calls to try and get the remainder. read more

Left with the impression that the parts I ordered last week would be here this week when I came to have a recalled portion of the car fixed. No parts. Twice as much as what I was quoted if I wanted to pay today and order them only to come back another time. The gas hydraulics that opened the back lid were recalled by Mitsubishi, so that's what I was there to have fixed, upon leaving, the door doesn't work anymore. So, I had to come back to get them to fix that... looked at a car in the middle of the showroom for a great while and no one helped me while I was waiting, returned to parts area and was invited to sit down. Only to be approached by a man who "runs the area "told to move you can't sit there. I explained I did not want to wait in the other waiting room because of the music selection... I want to fuck you AT Home was playing. He disappeared, came back and told me to move again and was rude. So no thank you. You will not be the ones I buy my new Mitsubishi Trail from. now I'm sitting in the heat in the parking lot waiting on them to fix " or reset." The door that worked when I got here. All the way around 10 thumbs down. read more

Mr mass is the man, put me in a brand new mirage. JD helped with financing. Feel really good all my friends love my car on Facebook.

Everything!!!! Communication with dealership was great. I started the process online and received an immediate response from the dealership. I was able to visit the showroom as early as the next day. Upon my arrival, I was greeted by a very friendly staff and assigned a salesman immediately. The salesman was able to answer all my questions and tell me all about the vehicle I was interested in. The salesman and the manager made the transaction easy. I purchased the car that day!!! I would highly recommend this dealership, if you're in search of an affordable, reliable used car. It's been a few weeks since my purchase and I am VERY HAPPY!!! Communication continues to be great, I've had several calls asking about my experience and to make sure I had a great experience and I DID!!! Thanks Conyers Mitsubishi for an incredible experience!!! Customer service is very IMPORTANT to me and Conyers did not disappoint!!! read more

**Important Review for Potential Customers** I kindly ask you to take a moment to read this review before making any inquiries, purchases, or considering a vehicle at this dealership. Please take a stroll and read the many other reviews detailing their negative experiences with this dealership. In my 40 years of life, I have never encountered an experience quite like this. Although it is often said that car salespeople can be deceitful, manipulative, and generally untrustworthy, I had never truly faced such a situation until I visited the Conyers Mitsubishi dealership. While searching for a vehicle, I found one at a dealership and contacted a salesman named Mass or Masa (the spelling may not be accurate) to confirm it met my specific requirements. I explained that I lived two hours away and wanted to avoid the trip if the vehicle didn't meet my needs. Mass assured me it would satisfy my criteria, so I decided to proceed. I was troubled to find the car hadn't been washed and was covered in pollen, making it difficult to inspect for flaws. In my experience, any reputable dealership ensures that a vehicle is clean and well-presented for potential buyers. In looking back, I now suspect this was intentional on the dealership's part. While test driving a vehicle, an alert appeared on the dashboard. The salesperson, Mass, assured us it was a false alarm related to another function, which later proved untrue. After a long day at the dealership (eight hours to be exact), we decided to buy the car, which we later discovered, after it was washed (ONCE WE PURCHASED), had several scratches, chipped paint, and overall flaws. It felt disrespectful to sell a damaged vehicle, and even though a manager offered to repair these issues at no cost, the experience left me anxious about potential hidden problems. After a few days at home, I discovered the battery was failing and anticipated spending over $700 on a replacement. Mass assured me the dealership would replace it during repairs. When we revisited the dealership about a week later, I spoke with the service manager, Dalphne, who was a true blessing and the only positive aspect of this experience. She reviewed the scheduled services, which only included fixing the paint and the glove compartment. I then approached Mass to ask if he had informed the service department about replacing the battery, and he lied again, assuring me that he had. Frustrated with the dishonesty of the sales staff, I inquired once more before leaving and was told that Mass had not made the request for the battery replacement. I then spoke with the general manager, Chad, and this was the most dreadful part of the entire experience. He approved the battery replacement but seemed irritated by my complaints. He maintained a stone-faced demeanor and appeared indifferent, even when I detailed the dishonest practices of his staff. As he became rude and arrogant, I, admittedly frustrated, raised my voice to express my frustration. In response, he threatened to call the police. What struck me even more was that during my protest against this dealership, I noticed gentle nods of approval from their staff. Initially, I was very anxious about leaving my car there, fearing that it wouldn't be repaired properly or, even worse, that intentional damage might occur. However, Dalphne truly improved this entire process. She kept me updated on my car's progress and sent it back for proper repairs when the work did not meet her standards. Without her support, I honestly don't know what I would have done. I prayed that if I had made a terrible mistake in purchasing this car from this dealership, God would help rectify the situation. Dalphne was indeed an answer to my prayer. To add to my frustrations, they sent my tag to the wrong address, and I am currently working to resolve that issue. This dealership has demonstrated incompetence and deceitfulness, and a lack in customer care. I realize this is a lengthy review, but if you made it to the end, I hope it helps you avoid the headache and heartache of dealing with such a company. You deserve to invest in a dealership that, at a minimum, respects its customers and demonstrates a basic level of integrity concerning their products. Conyers Mitsubishi has neither. read more

This dealership is Terrible, sales agents dis not do paperwork correctly and took me several calls to make the changes. The title agent was unprofessional and lazy. Car was delivered without an emissions testing which is illegal in the state of Georgia. Dealership did not pay DMV for my tag and title which I already paid in cash Worse thing, I drove the car for 82 miles and the check engine light surfaced. Which means the engine had a defect before the dealer sold me the car and the hide the code my clearing the malfunction. Reported issues and dealership refused to f8x the car, now I will have to fix the mechanical problem and sue the dealership. Will not recommend anyone do business with this dealership read more

This is my Second vehicle that I have purchased here at this location! Joy in service was hands down amazing!! Joe my salesman was awesome! David in finance was great! The GM Chad has a great team of people! read more

Davon was amazing! Very thorough and patient. He's one of the rare salesman who actually listens to what you are looking for. I told him what type of deal I wanted and he took the time get me the terms I was looking for and let me know which vehicles I can get. There was no run around, he was very upfront and clear and he didn't make me feel like I was getting scammed. read more

We bought a 2024 Mitsubishi Mirage recently and the sales person told us they would throw in the all weather floor and trunk mats for free. Now its 2 months later and we go back to get our free service, and to have them look at the window motor because the window is rattling when you roll it down, and we ask why we still haven't received them in the mail. They said they would order the mats and call us the next day. Also the service center never even looked at the window motor and told us that we had to wait for the motor to go out to buy a new motor for it and tried to charge us for the motor when we need it and we have bumper to bumper warranties. It literally had 4000 miles on it. What the heck really going on. We also have a drivers side air vent that shuts by itself and the parts/service manager told us to stick a piece of paper in it that they couldn't do nothing about it. Firstly we sat there four hours and this manager came back and told us our car was ready and gave us someone else's keys and on top of that they told us they needed another minute on our car. Which took them another hour so now we waited 5 hours total. The only thing we accomplished on that trip, which we rode two hours to get there, was getting an oil change. A week later still no word and we call and the manager tells us they would have never made that deal on the mats. Basically calling us a liar. He told us our sales person would call us back after we spoke to him.And now it's like their screening our calls. If you buy a car from Conyers mitsubishi, you are setting yourself up for disaster.They are the most awful business.I have ever dealt with. They have the shadiest, most unethical business practices. Also , when we went to the back to finalize our loan, mind you we had already agreed on a monthly maximum payment with the salesperson, the man that finalized our loan took it upon himself to add over $2000 to the loan for crap we never even asked for. If we wouldn't have caught it our payments would have been went up almost fifty dollars a month. They did that twice and we had to argue not to take the extra nonsense insurance. That man was like a dog with a bone. Eventually I got so frustrated that I told him to take it off I got 3 kids to feed and he finally shut up. Don't use this company for anything if you know what's good for you. They will ghost you, lie to you, add to your loan without your knowledge, and you'll be stuck between a rock and a hard place. These people are crooks. read more

BUYER BEWARE: If you are looking to purchased a used vehicle from the place, please do whatever you have to do to ensure that they have the title for said vehicle. I purchased a used 2020 Ram back in April of this year. When my temporary tag expired, I went to the DMV to retrieve my permanent tag. When I go there, they told me I needed to contact my dealership because they did not have my information on file. Let me be clear - if you believe that calling this place to get answers or get issues resolved, you are SADLY mistaken. I placed about 20 calls to this place, to be told is was going to get a call back that same day(NEVER did, not once) before I actually got transferred to the correct individual only to be told that the title was lost and had to be reordered. I was very understanding that mistakes happen as they told me that a new temp tag would be overnighted to me while the straightened out the issues with the title which would take about 2 weeks. After allowing a few days to go by without receiving anything in the mail, I figured Ill just wait the 2 weeks to go to the DMV and get my permanent tag to only get told the same thing 2 weeks later. I began to call again(I know stupid, right). Same song and dance for about two weeks until I finally got with the GM or owner whoever he was that actually had a temp tag sent to me. When i received it, it was a duplicate copy of the expired temp tag I had already been driving around with. It was at this point I decided to take the 3 hour drive to handle this. After going in and speaking with the owner and a few others about seeking legal representation if this didnt get fixed that day, they finally got me a new temp tag and promised my info would be at the DMV before it expired, which it finally was 6 months later. I said all of that to say, this place does not conduct good business at all. Calling there is an extreme nightmare unless youre calling about a sale. If youre from out of state, or more than 5 minutes away I strongly suggest you steer clear of this place, because you will not be able to handle business with them over the phone. If i could give zero stars I would read more

Their BBB Better Business Bureau accredidation is suspended!!! I bought a new 2024 Mitsubishi Mirage and the salesman Jayline said he would throw in the all weather floor mats and trunk mat. He had me write my information down twice for them to be mailed since I live almost 2 hours away. I waited 2 months and nothing arrived. I called many times and left a message for him, left a message for the supervisor, called service who didn't answer, and talked to the loan person who said he would let them know and then when I text him a couple days later he said the salesman was supposed to call me. While we were finalizing the loan we declined the extended warranty coverage and when they brought the paperwork out after we agreed on a payment it had a higher payment and they had added things. We sat and waited for them to take it off and when we went to the loan person in the back they had added more stuff back on and we had to argue with him to get it taken back off. Fast forward to our first service and to have them check out the passenger side window making a sound as well as the air vent closing on it's own, I go there specifically so I could ask about the floor mats. Jayline is there and said the person in service who orders them was fired and that the new person would be there tomorrow and he would call me. I asked the service guy about the air vent and he said to just stick a piece of paper in it.. After about 4 hours of waiting they say it's ready and they give me a set if keys that isn't mine and I can see my car still in the corner. He says it will be a minute and when he does come back he gives me my key. I ask about the window and he says him and the service person can hear the gears in the motor slipping and that I can bring it in when it goes out and I can buy another one. This is a 2 month old car with 4,000 miles with bumper to bumper warranty, I shouldn't have to buy another one! A week later I I hadn't received any calls and call back and talk to Jayline puts me on hold to check on it and then I'm transferred to the service person who tells me they would never tell me that and that I can buy them. Then I talk to the manager and he tells the same thing saying he would never tell me that and how they don't do that. Me and my wife were there to hear it and there was no issues while we bought the car or at the service but then bait and switch just like trying to add the warranties or extra costs to the loan without our consent. This place will screw you over, try to sneak in extra costs, ghost you, ignore you, then know nothing about what was promised and basically call you a liar. Buy at your own risk and just know, I told you so. read more

Conyers Mitsubishi - Auto Loan Providers Near Me - Conyers, Georgia

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If you are looking for a ghetto fabulous experience with con artists, look no further. Certain staff members are extremely unprofessional, to the extent that they will argue with the client about mistakes made on their end. read more

An update... My finance company Arivo Acceptance is no longer doing business with these crooks. For an entire finance company to no longer do business with these people, says A LOT. Please go buy a car from another dealership. There are also several complaints filed with the State of Georgia Business Compliance Office. Please go read them. They have opened an investigation on Conyers Mitsubishi and Evolution Cars, which are owned by the same. I AM NOT THE ONLY ONE SCAMMED BY THESE PEOPLE. I still NEVER received the legal fee bill that claimed was 940.00. I ACCIDENTALLY sent a Zelle to Christine Anderson, whose job is I have no clue, but she told me they were going to mail a check back to me. Accounting told me my check was being issued on a Friday because that is when they send out checks. Never received it. But the general manager told me that accounting was keeping it for legal fees. Even though there are NO legal fees, and I never received a Bill/Statement for these FAKE Legal Fees. They never even sent me certified mail stating that my down-payment was returned to them. I still don't think that it did. I am begging anyone who felt scammed or lied to from Conyers Mitsubishi in Conyers GA to please contact the State of Georgia Business Compliance Office immediately to file a complaint. ALSO if you purchase warranties from this dealership call those companies and make sure they are activated because mine were not, and I have had over 4,000 in maintenance fees because they DO NOT pay those bills because the warranties were NEVER activated. I bought my car in 10/2022. My finance company had to contact the dealership and they just activated them 3 days ago. Today is 06/16/2023. read more

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Very disappointing experience with this dealer. After purchasing a vehicle and paying in full, they refuse to provide my license plate. I can't get a clear answer, and they ignore my requests. This is completely unprofessional They are dishonest ! If you're looking for reliable and honest service, stay away. I do not recommend this dealer at all!" read more

Hello everyone please avoid this dealership they will con you out of your money and pretend you been finance threw a bank just to get your down payment please listen to me and take this very serious the general manager is name Chad he told me I would receive my refund and it's been almost going on 3months now and they still owe me money and also they made the news for keeping other customers money something has to be done and put to a end about conyers mitshibushi and evolution cars also car zones which all is located on 1540 Irish Dr Sw conyers Ga!!!!!!!!!!!!! read more

We have had an Outlander PHEV since 2018 and we love it so much that we want to get another. We have had several challenges getting the car serviced since moving to ATL. The one time we did, we drove all the way out to Conyers. We weren't able to get everything fixed and. It's been a pain trying to coordinate with them to do that so based on that we are now reconsidering our next purchase. read more

If I could leave 0 stars I would. This place is terrible. Rodney, who is in charge of financing is a completely different person once you spend your money & you sign the papers. They are not reliable & will not be open to helping you with questions once everything is finalized. 0 out of 10... WOULD NOT RECOMMEND!! read more

Saw a car on auto trader listed at a price, I was presented with paperwork $5k over the asking price. This is before the tax tag and title fees were added. Rip off and scam artists! read more

They are new and have a great location. This facility is beautiful and people were amazing. Service team did a great job on my outlander abs covered everything in warranty. read more

I have been waiting to write a review of this business because I had some outstanding items from my purchase that needed to be addressed. I am pleased to say that with the help of Carrie and Chad, the general manager, the situation was rectified and they were able to make my car buying experience a good one. read more

Leave another review for Conyers Mitsubishi liking my first review the lies continued even the GM said he would call me back he was working on my situation it was a special situation he had a special place in his heart for vets and single mothers and I was raised by a single mother all I can say is do not buy a car from this dealership they care nothing about you as a patron they care nothing about you as a person that all about making their money thanks do not buy a car from them read more

Generally disorganized & rude. I expressed interest in a car online, soon after i was called by an employee and scheduled an appointment. Upon arrival no one knew i was coming. I was finally met with an older lady at the location who had no idea i was coming or what car i had requested to see. The car was heavily used and extremely dirty on the inside, the seats cloth stitching was becoming undone and the floors were full of dirt. After driving the vehicle i was content on buying it. When discussing price for a vehicle that was priced at 19k online, it now went up to 27k. I asked why and the employee quoted an extra 3k In maintenance service fees that i did not want, *if you are not maintaining the vehicle now while it is in your lot whats makes me believe you maintain it after it is off your lot*. I asked for these prices to be removed. she then became irate saying how she did not need this job and how i was waisting her time, she talked about how she was accomplished and successful she just has this job because she wants it. She then stated "you see all these other car dealerships beside us!? We need to drop the price to get people in the door" "what im going to do is, im doing to talk to my manager but he wont drop that price. See he is a millionaire he doesn't need your money! Write down on a piece of paper your asking price... go a head baby i dont have all day write down a number!" She then slid a paper in front of me and continued to tap on her desk in irritation. The employee then stated i will your asking price to my boss but he will not accept that. Eventually me and the boss settles on 22,500 if i would finance with them because they were having a sale. The deal was that you dont pay your car note for 45 days. *what a steal!* i told him i could write him a check for 23K and he respectfully declined saying he only wants financing Always remember you dont have to let dealerships run your credit score before quoting you prices. And you dont have to let them know how you will be buying the car because if the employees cared about getting you the best deal they will find a way to make it work read more

They are stupid and the are such a waste of time and untrained employees and I bought suburban Chevrolet from here and they gave me broken one the meter was changed within one week the car AC broke and vacuumed pump broke and the car is totally watsed and they said we will fix it and they took the car in for 9 days and after that they said its fixed but agaian after 6 days same issue happened ac broke and same all issues so don't came to here the staff is totally un train and disrespectful to you when and they know already that car having issues but they sell to me knwing that the car is broken . read more

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I really wanted to like this dealership . I really did because I'm the beginning which was not long ago everything was all smile . I purchased a 2017 BMW x4 from this dealership on 10/10/24 through Razzi. The car sat at the dealership for 2 days because it was suppose to be "inspected" and needed an oil changed. I picked the vehicle up on 10/12/24 . 10/22/24 the car has a signal that pops up and says engine overheated drive carefully. Immediately after the car says engine over heated please stop . I called this dealership 4x and after being put on hold by the receptionist Lala because razzi hasn't been reachable . I then speak to a manager by the name of Freddie Watts who stated the service department would reach out to me . Granted that did happen , the service department (Daphny) reaches out and ask me to drive the car back there in which I did on 10/23 . The next day 10/24 they reach out and say the problem has been fixed," it was just low on coolant." I wasn't able to go pick the car up that day so I picked the car up on 10/25 . On my way home WHAT HAPPENS ? THE CAR DOES THE SAME THING but this time it wouldn't come out of Park. So now I have to get the car towed which was 360 coming from as far as I live . Which was supposed to be reimbursed and I have yet to hear anything about that. Tuesday 10/29 I called to speak to to a manger in regards to what's going on which the car and and again Lala tries to get Razzi , who is again unavailable . After being put on hold the phone hangs up and I'm left with no answers and the car STILL ON THEIR SERVICE LOT . Willing to update when (IF) the problem gets fixed . read more

This place is a whole scam! I went because they had my dream car that i've looked for over a year because they are hard to find. I went and I ended up getting the vehicle and when i was signing paperwork i kept getting rushed and they didn't give me the chance to read anything because all i heard was "we gotta go home cmon." i finally finished paperwork and then i came the next day to get the car. they told me they were going to put gas on my car and they never did. they went to go do emissions that same moment i was picking up the car. that same day i took the car home it stopped in the middle of the road and it wouldn't turn back on and no it didnt stall because i know when a car stalls. car finally turned on after 10 minutes and we took it straight home. the next day we took it to the dealer so they could put gas like they said they were and to pick up a copy of my emissions and the moment i walked in manager adian was rude to me and looked at me like i was retarted when i asked for a copy of my emissions. they ended up telling me that i needed to come back the next day because they weren't able to help me that day (sunday) when i drove an hour on the highway to get there. right after we left the dealer the check engine light, traction control, and ABS light came on and took it to auto zone and it was the 02 sensors. later on sunday night we were about to go on a ride and noticed car exhaust smelled rich and my friend was helping me put my sons car seat there again and he said "oh nah i felt something jump on my hand" and i immediately took the car seat out and we put the flash on and we saw 5 roaches of different sizes but mainly small and some went inside the seats and everything it was super hard to kill them. i made them aware of the roaches right away and they told me to bring it in so they could get it taken care of. took it the next day and waited 3:30 hours. we got the car home immediately and didn't open it for 24-48 hours like they said so the roaches could die after they supposedly fixed the issue. i opened the car to take it for a little drive because it's just been sitting and as i open my door a roach jumped ON ME and then I SEE 7 MORE ROACHES! MY CAR IS ROACH INFESTED. I TOLD THEM AND INFORMED THEM I WANT TO RETURN THE CAR BECAUSE IM SURE THEY KNEW THE PROBLEMS WITH THE CAR AND THEY TOLD ME NO AND THE MANAGERS DONT ANSWER ME THE PHONE AT ALL AND THEY DONT WANT TO BE RESPONSIBLE FOR IT. I CANT HAVE A ROACH INFESTED CAR BECAUSE I HAVE A BABY AND IM NOT GOING TO HAVE MY CHILD GET BIT BY ROACHES IN OUR 2020 CAR. THIS PLACE IS HORRIBLE AND NEEDS TO GET WHAT THEY DESERVED BEFORE THEY RUIN SOMEONE ELSES LIFE. AS SOON AS YOU WALK IN YOULL SEE ALL THE MANAGERS VAPING IN FRONT OF YOU AS WELL. read more

***I WOULD HIGHLY RECOMMEND YOU READ THIS BEFORE YOU PURCHASE ANYTHING FROM THIS DEALERSHIP*** We purchased a brand new 2022 Mitsubishi Outlander back in October 2021. We agreed on a purchase price which was to include certain things. We are now into February 2022 and have yet to receive all our agreed upon items. In fact, we have made numerous trips to the dealership based on Anthony's promise that the items and or check was "in" only to arrive, and nothing was available. Mind you, we live an hour away and would wait at minimum an hour before we would be told nothing was available. And then we would again be given all sorts of apologies and excuses leaving empty handed time and time again. All the while for the most part it would be excruciating trying to get Anthony to answer any of our texts or emails requesting updates on when our stuff would be available. Now we are in February, over three months later and the dealership still owes us $2499.58. I had emailed Anthony on February 9, 2022, and as of yet I have heard nothing. So, at this point it will more than likely turn legal since they have literally left us with no other options. But here are a few things you really will want to watch for and save yourself from the huge headaches we have endured. If Anthony promises you something great in return for you posting a good review, do NOT do it! I repeat, do NOT do it. Yes, we fell for this and great regret it! He indeed promised us all weather floor mats ($175) in return for us to write a good Google review. We were dumb enough to do it, and greatly regret it. Plus, wonder how many of the other reviews were bought... If Anthony promises you items as part of the sale do not do it. Just take money off the sale price. You will never get the items. Again, have him take money off the sale price. Do NOT let Chandler talk you into ANY maintenance agreement. In fact, do NOT let Chandler talk period. Everything he says is misleading and will cost you money! Do NOT do it! Make sure you get a copy of EVERYTHING! Let me repeat that. You need to make sure you GET A COPY OF EVERYTHING! They like to only give you copies of certain things! CHECK THEIR MATH! CHECK THEIR MATH! CHECK THEIR MATH! CHECK THEIR MATH! CHECK THEIR MATH! DID YOU GET THAT? CHECK THEIR MATH! Yes, they over charge. Well, "make mistakes". Oh, and the inspection... Anthony likes to check everything off as great, but stating you checked them all off. There is a lot more! But that is the bulk of it. So, if you choose to purchase from them after reading all that then I do not feel sorry for you! Buyer beware! read more

What an INSULT! This dealership had the nerve to call me and offer free gas to smooth over their lack of efficiency! What they can do is train their employees to do their job. They fail to complete the required paperwork timely to obtain my tags. Purchased new vehicle on July 15 and as of today September 2 still no tags! I've even made a payment. It took me to write a google review to get their attention. I am beyond pissed! Brand new car with an EXPIRED tag! Oh by the way I can buy my own gas! read more

They sold me a faulty car.. i brought it back they claimed it was a minor issue and that they would fix it, it wasnt fixed so i brought it back again.. they claimed they would have a certified mechanic look at it, they clearly lied about that to because as soon as i brought the car off the lot again the same issue persisted while driving. So i called, they also offered to put me into a different car, as we were going through that process the gm said it couldnt happen... for no real specific reason after the other managers already said it could happen... they refuse to answer my calls now.. and they think its okay to take advantage of people and sell them lemon cars, although theres a law against that in georgia so now im taking action. Dont buy from these scammers. read more

I negotiated for a 2018 Toyota. Not only did they not come down on price, it went WAY up! They added the absurd $799 Doc fee (anything over $175 is just padding the price) but they added a completely ridiculous "EVO Certification" for almost $3000!!! It's a useless 3/3000 warranty that covers virtually nothing and costs them next to nothing, a 3 day return option, again no cost to them, and a year of Lojak which costs a dealer penny's on the dollar. So they want nearly three grand for an "EVO" package that cost them next to nothing... no thanks I'll be moving on which I did. Found my perfect (same exact) car for nearly $5000 less. Thus the 1 star. I will say that my sales rep was very nice. The manager though... read more

At first my experience was good found a car from the 4 I was looking at. The price was where I wanted to be at. The issues came after I left with the car the first day. It didn't pass emissions. The check engine was on , and when I signed the papers from what was discussed I realized the extra money I thought I had financed was miraculously added to the price of the car. Initial sales price pictures included. And changed numbers. All I can say is read the contracts closely and have the vehicle inspected before you leave the lot. They will try to temporarily repair the vehicle to make the lights go out and definitely screw you over on the money if you trust them.who in there right mind would pay more than the asking price. If I had to say to go somewhere to buy a car this would be the last place I would ever refer. Not sure if this place is really Conyers Mitsubishi or evolution motors. Even had discussions with them about them referring me to another business to get the extra work done I wanted with the extra money and was told that as soon as it funded I would get the difference. Lied straight to my face. Luckily the issues with the car are being covered by a Mercedes Benz under a specific extended warranty that I had to research on my own. Thank you MB for saving me from thousands in repairs and the loss of more of my hard earned money. I truly hope this keeps someone from a bad situation, oh and the stickers that say 2 year maintenance plan yeh those are from another dealership or a sister lot they say. Don't trust anything from this dealer 0 . If I could this would be a no star review read more

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Well, unfortunately I'm back again with bad news. The owner posted that he wanted to make things right. Well, they wouldn't take the suburban back but they let me trade it. I traded it for a 2018 Jeep Wrangler. Here it is 6 months later and it has a class 3 oil leak. They sold me a 24 month warranty only to tell me today that the warranty doesn't cover the oil leak and that there's nothing they can do. I asked Greg Webster if he will at stand behind there product and fix it since it's only been six months. He responded by saying if he did that, he would have to be fixing it for the duration of the loan. I explained to him that this was not the case. I will definitely never recommend this place to anyone. read more

(Somewhat long review but trust me, read the whole thing) If negative stars were possible they'd definitely get -5. WORST CAR BUYING EXPERIENCE EVER. Imagine saving 2-3 years for your dream car and AFTER buying it , 2 months pass and you haven't got to drive yet but still making payments on it:) First of all if the first thing that came to your mind is "Oh this is a Mitsubishi Dealership, I should expect a way better experience than the typical scummy dealership" You are falsely mistaken. This dealership is in fact rock bottom of dealerships. Sure if you're going there to buy a new car you might have a good experience because its new. But PLEASE don't buy a used car from these people or any car because they don't deserve your business. Bottom tier customer service. I got the crap end of the stick getting to deal with their lying and scammy managers John and Josh (Both now fired haha) because they promised multiple customers that they would fix *Pre-existing* issues on cars and tried to cover them up AFTER the customer bought the car. In my case, the transmission on my car's service light was on and it jerks hard when i turn the car off. John ( the service manager) first option was to order me new oil, he lies twice about when the oil is coming and 2 weeks later calls me out of no where says its here. That didn't work so next step was he said i need a new transmission. He says he orders it and itll take 2 weeks, i call 3 weeks later and he tells me he NEVER ordered it because he couldn't find one for my car-_- WHY TELL ME YOU DID?! Keep in mind this dealership doesn't give loaners, even when they've been screwing a customer around for months. Next he says i need to have my valve body replaced and i can't drive the car because further damage could happen to the trans. another 3 weeks pass waiting for the valve body and now that its here they have NO eta on when my car will be ready and NO loaner from them so ive had no car to drive for 2 months. No sense of urgency on their side and the service lady told me "depends on inflow of cars we have to work on I can't give you a time estimate because you'd hold us to it and I don't feel comfortable " OF COURSE i'd hold you to your time estimates for crying out loud. UNPROFESSIONAL, UNORGANIZED, DISHONEST. Few words to describe this dealership and the only positive out of all this is they are fixing it and trying to fix the other peoples cars Josh and John screwed them over on. However, if whoever hired them is still working then expect more managers like them at this dealership. GET ANY PROMISES MADE ON PAPER, DON'T TAKE ANY SALES/MANAGERS WORD FOR ANYTHING HERE. GET THE CAR INSPECTED. To management if you read this... TAKE CARE OF YOUR CUSTOMERS. I honestly wouldn't have even wrote this review if I had got a loaner. Just being carless because of you guys for this long has sucked. Losing money read more

Kevin, Chandler and the whole crew at Conyers have been absolutely amazing! My wife and I were skeptical about purchasing a vehicle out of state and site unseen, but they answered ALL of our questions quickly and adequately, (and we had A LOT of them). The vehicle received some minor damage on it's way down and they have been working diligently with us and the transport company to resolve the issue. We have had nothing but great things to say about our experience so far, they have gone above and beyond to make sure that my wife and I received the car our family was looking for and to help us feel at ease. I would recommend them to any of my family and friends! read more

Took the car in for a some issues and Danielle & the team were great! She was kind, courteous and knowledge and clearly explained what needed to be done and why! Great customer service! read more

I wouldn't advise anyone to go to this dealership they are so unprofessional .I had been dealing with Jeremy I was looking at a 540 BMW I told Jeremy I was coming to look at the vehicle on Wednesday so on Wednesday I called Jeremy and told him I was on the way to look at the vehicle which was an hour away so on my way there I called Jeremy and I told him I was 5 min away and he told me he was not there and that something had come up so I still go there and look at the car and I liked the car so I called Jeremy for a price and he told me he would get with his manager Chandler Stroud for a price so Chandler emailed me the price of the wrong car several times so from that point I started dealing with Shanette because I don't know what happened to Jeremy so on Friday Shanette got with Chandler who finally emailed me a out the door price on the car on Friday so I told Shanette I would be there on Saturday but if the car sales in the meantime let me know so on Saturday I called Shanette and told her I was on the way and she said fine as I was on the way Shanette calls me to confirm and I told her I was 7 miles away and she said fine so when I got there which was about 10 minutes for the time I talked to Shanette She was gone so a salesman Anthony came out and asked me what car I came to see and he said he would go get the keys so after waiting for several minutes he finally came back out and showed me the car had been sold on Thursday now mind you Chandler sent me the worksheet on the out the door price Friday and Anthony apologized but a total waste of my time that was one of the most unprofessional experiences I ever had trying to purchase a vehicle so I would not recommend this dealership to anyone they already had several bad reviews but I decided to give them a chance anyway but boy was I wrong . read more