This is apparently the only motel/hotel/inn in Sebastopol and the experience at check-in was so…read morehorrible, that I can say little positive about it. The room was spacious, somewhat dated, but the room (with the exception of the bathroom) was immaculate. The beds were comfortable.
As I there for a two-day wedding celebration, and the Inn appeared to be the only lodging available in Sebastopol. I had booked a room with balcony, and the confirmation came back from booking.com that my reservation was with balcony.
When I arrived, I was told that their computer system was down and 1) they wanted to make photocopies of both my ID and credit card; 2) They needed me to fill out two different letter size forms, with all inclusive information, address, telephone, credit card number, expiration, 3-digit cc security number, personal email address, etc. I objected to the photo-copying, stating I had never experienced this before, only out-of-country, when hotels sometimes are required by their national laws to keep photocopies of passport pages. As I had the wedding the next day, I could not move to another lodging.
When the clerk gave me the room card and information, I saw that I had room with patio, not balcony. And at $204.06 per night, I expected what I had reserved. I brought up the booking.com confirmed reservation on my smartphone, but the clerk refused to look at it, stating that the reservation was with them, not booking.com and booking.com had come up with their own description. I demurred, based on my experiences with booking.com and other reservation sites and asked to speak with the manager or owner, but was told no one was available. As I was leaving the office, the clerk shouted after me, something to the effect that "I don't see why you feel so entitled." Apparently $204.06 per night did not allow me to feel entitled to the room I had reserved. The reception that I received clouded my entire stay.
As I mentioned above, the room was immaculate with the exception of the bathroom. The entire bathroom could use a deep cleaning - photos attached of the lavatory and the toilet paper stand, which you can see is extremely rusted on its base and the tile floor could use a deep cleaning. The drain of the lavatory also needed work. The upkeep of the bathroom ranks at the bottom of hotels/motels/inns at which I have stayed.
On my final morning, I checked, and someone had gone in to the booking.com site and altered the reservation to delete the "balcony" part of the reservation.
When checking out, I was told the statement would be emailed to me, but after 25 days, I still have not received it.
Even if I have another wedding to attend in Sebastopol, I could never bring myself to stay here again.