Great for what it is, a roadside motel/hotel right by Northwood Golf Club. Shower head was broken in our room. There was a microwave to cook and heat food and a mini fridge save food in. Had an Ice Machine that we used to put ice in our cooler, ice bag, and water bottles. There is a water machine in the 'lobby' that has three temperature settings, Hot, Cool, and Cold. There is also a pool, though it was closed when I was at the hotel, but is open during summer from 9am to 7pm. Had some great breakfast options near by. Great little place though! Beautiful scenery near by also! read more

Casa Secoya - Redwood Trees - Vacation Rentals Near Me - Monte Rio, California

We found this place online. We were looking for a hotel with 2 beds for 2 nights. After seeing the pictures and reading the description, we booked the room. There is a no refund policy, which means you cannot cancel your reservations. This place is very expensive, more than what we wanted to spend. With it being summer, peak season, and no other rooms within 75 miles, we had no options but to take it. The place is very old, very very old. They said that they newly renovated. The repainted, put in new linoleum floors, super cheap beds, they are really cots with a soft matress put on top, they are not real beds. They give you a child size table and 2 child size chairs to sit on. A mini fridge, which is okay, and a very tiny microwave. They do not do yard maintenance, even though they say it is more natural and organic and better for wildlife, and to save water. They said the mow every 2-3 weeks. There are huge rosemary shrubs in front of all of the rooms. They are overgrown and should be trimmed, your view is blocked. There are a few plastic tables and Adirondack type chairs out in the field, but nothing near your room if you want to sit outside. There is a nice pool which they lock up every night at 7pm, so your family has to get out at 7pm. The bathrooms are small but come with towels, etc. They have hair dryers, soap and shampoo. We had a few issues our room, I reported it to the 800 number, whom told the manager. He called me and we discussed the issues, and said thank you, that he was unaware of those issue and he will fix them. I was satisfied with my conversation with the manager, he was very professional and understanding. Thank you Xavier. This place is next to Northwwods golf course. There is a restaurant at the golf course. Next door is a little cafe with good food. It is quiet and peaceful here except for a few noisy tenants. $320 per night is way too much for this place. See photos. It should be no more that $129 per night. read more

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This "Casa" has all the charm of a faded roadside motel outside an abandoned amusement park (see pictures). Over our 3 night stay, housekeeping cleaned up our room exactly ZERO times. Broken hair dryer, dirty bathroom towel, no cabineys or drawers, and one small mirror to complete the picture. read more

Casa Secoya - Interior of our room. - Vacation Rentals Near Me - Monte Rio, California

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From the moment we checked in with warm and very accommodating Gina, to when we checked out, we felt happy we found this place. Everything we need were available and straightforward. Our 5-people place was very comfortable and very nice with a fireplace. We appreciate the convenience, close proximity to great places like Saucy Mama, cafe in Guerneville, and of course the River! Love our surroundings with the redwoods and the appliances were aesthetic and almost new! Oh yea, Angela was super nice too! We would definitely consider staying here again in the future as needed! read more

We had been on the road from Nevada for seven hours on a Friday. The facility has been under new management since April and much has been upgraded. We stayed in a small queen room which had been upgraded. It was nice. Then when I got up the next morning I felt a sharp pain in my big toe. Looking up at me with tail poised was a little bitty scorpion...and I grabbed a shoe, leaving the tiny carcass for housekeeping to tend to. I discovered that I am not allergic--and wasn't worried. When we checked out via text I informed management about the incident and received a text back checking on my condition. The manager, Xavier Flores, requested a follow up call on Monday to make sure that I was OK and get details about the incident. He promised to follow up with their pest control service and figure out how the critter appeared... Mr Flores said this was the first scorpion report since his arrival on staff. So another scorpion encounter is probably unlikely. But if you are worried...turn on the lights and look before going barefoot in the morning The staff get five stars read more

Casa Secoya looks cute and charming online, but is extremely lacking in basic amenities. The location is wonderful, the bed was comfortable and the shower had great pressure. Otherwise, this place is pretty disappointing. The walls are paper thin... it sounded like our neighbors in room 11 had quite the night last night. While the bed was comfortable the frame was extremely squeaky, making it difficult to thoroughly enjoy a full nights rest. The ice machine was broken, the rooms do not have a coffee maker and we just really couldn't find the value to encourage us to stay here again. Fortunately we found a great discounted rate, I certainly would not pay the peak season prices for this property. We frequent this area, and I'll likely only stay here again for a guys night after a golf outing at Northwoods... because it is literally next door & convenient. Good luck Casa Secoya! read more

Casa Secoya - Pool + Redwoods - Vacation Rentals Near Me - Monte Rio, California

This is a family friendly resort. Nice rooms. Good service, clean . Pool is only open "seasonal" so check with office . May thru Sept. Otherwise a good place to stay read more

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This is a beautiful place, I hope they resolve the mold odor issue. I reached out to the manager again, but he has not responded to my request to apply the 20% to our current bill. While we appreciated the 20% discount offer for a future visit, I had requested a discount on our current bill of over $1,000. Given the significant challenges we encountered, such as the extremely smell of the mold concerns, inadequate sleeping arrangements, and insufficient amenities (e.g., towels, blankets), I believe a discount on our current bill would be a more appropriate resolution. To recap, here are the key concerns: Mold: Upon arrival, the unit had a strong moldy odor, we had to leave the windows open, yet there were a few we could not leave open due to missing screens, we left the front door and sliding door open to mitigate the smell. They moved us to another cabin and that too had a horrible mold smell, not as bad as the first one but still not bearable. The smell was so bad that we had to leave the windows and doors open at all times. Later shut the doors and left the windows open except for the window that had a bent screen. We had the fan in the bedroom on until we left, and we slept with the heater on because it was so cold. Sleeping Arrangements: The unit, listed for 5 guests, was only comfortably set up for 3-4, and the top bunk bed was missing a mattress. The couch appeared too flimsy to use, and there weren't enough blankets, especially given the cold nights. Recommend taking a blow up mattress. Towels and Trash: The information sheet mentioned that towels and trash would be picked up and replenished if left outside, but this didn't happen. We were told afterward that we should have called to request it, but that wasn't indicated on the sheet. Health Concerns: My daughter had to leave a day early due to health issues, including swelling in her eyes and respiratory symptoms. My granddaughter also required her inhaler during our stay. I suggested they hire a professional to check for mold issues. We were really hoping to enjoy our stay, as the location is beautiful, and the staff were helpful when we reached out. However, the issues we encountered, especially with the mold was unbearable. Given these circumstances, we kindly request a reasonable adjustment to our current bill, and we hope they address this promptly. Google Search..... Potential Health Risk: Mold can pose health risks, particularly for individuals with allergies, asthma, or compromised immune systems. Even if you aren't experiencing immediate symptoms, it's wise to report potential mold issues for your safety and the well-being of others. read more

2 stars only because of good location but... Wasted a lot of time dealing defective room key cards. (Room. 7) Initially they acted as though WE were doing something wrong. Had to have cards rekeyed several times and door opened by staff... a real piss-off factor. Finally the Receptionist admitted an ongoing issue with door lock failures that presumably is known by management. Queen mattress was very comfortable but the metal bed frame squeak incessantly all night long! Every time we sat on the bed, or made the slightest move... {{ SQUEAK }} extremely irritating. Toilet seat would not stay up so every time hubby had to pee, he had to position himself to prop the toilet seat with his knee. These and other inconveniences have put us off of ever returning. read more

I stayed here this past weekend for a family reunion they were very accommodating and the bed i had in my room was the most comfortable bed I have ever had in any hotel I've stayed at. Landscape needs some work but was a great place. read more

Beautiful quiet hotel. Beds are so soft and comfortable. Ample shampoo and conditioner. Water runs happy and hot! Pool is seasonal. Highly highly recommended the coffee place next door (Bia) the owner is very amazing! There is a lot space to play, cornhole, connect 4 and just lounge. Side note: There is no coffee maker in the room read more

Casa Secoya is a nice Motel with a pool, conveniently located near Guerneville. While most of the rooms are nice, well lite, and have a view of the pool and distant trees. There is only one room, room 12 that should be called the Dark Dungeon, and unless you are okay with renting a Dark Dungeon, make sure you get one of the other rooms which are much nicer. read more

I understand this is a cabin so we didn't expect much. But having to live in a small cabin brimming with centipedes and spiders and stocked with damp towels, unwashed from the previous guest's use, and filthy sticky kitchenware was too much. We had booked cabin#22 for two nights but barely survived one night. We checked out first thing in the morning the next day. The place smelled like chemicals when we first walked in. Nothing worked and we felt dirty just being there (heater and fan were both broke). To top it all off, I discovered that at least two of the towels had been used and just folded up and restocked by housekeeping. The drawers were full of clearly unwashed dishes which were still sticky. The pictures speak for themselves. All in all, we felt we were going to catch something if we didn't leave immediately. read more

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What a amazing hidden jewel. A great location in between the Redwoods. Rooms very modern with everything thing you could need. Jeremy gave us great advice for lunch and coffee. This hotel includes a great clean pool and bbq pits that make for a great getaway read more

Casa Secoya - Games - Vacation Rentals Near Me - Monte Rio, California

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Awesome little gem. Very clean, amazingly comfortable beds (fixed my back), lovely staff, and a surprisingly deep pool. It's not everyday you stay at a hotel with a 12 foot deep pool. The location is excellent. Will stay again next time I'm up. read more

Could not provide us with a key for our room. We were told we would have to knock on their door (living area) to be let into our room. I voiced my concerns, but the office lady said there was nothing she could do, and we could knock at any time to be let in. So when we returned late from our friend's campsite, like I explained would happen, and knocked at 11:00, a gentleman opened the door in his underwear and acted like he had no idea about our situation. He didn't put on his pants to let us in, just a t-shirt. No apologies were given. They did not try to resolve our problem. No one answered the phone when we called from our friend's campsite because we were told the office lady would be available at 10 AM. I left a message. No one returned my call. No one answered the phone, and I stopped trying around noon so I could focus on our activities. read more

We stayed there last year and had a very good experience. This year was different. We came for the pool and the manager never told us that the county had shut it down for some minor violations. I saw a note on the gate to the pool and asked about it. He said that it would be lifted within a few hours. It never was and all he did was stall me. We never got to go in the pool, nor were we compensated. I also thought I left my Kindle in the room. I called them several times, and left messages that were never returned. I'm telling everyone I know not to stay there. read more

My wife and I stayed at Casa Secoya for one night on our honeymoon as we traveled southbound on Highway 1 back down to LA. The staff at Casa Secoya had excellent communication with us leading up to the reservation and were very friendly over the phone. We had a late check-in and they walked us through it step by step. The bed was fine and the room/bathroom were clean, except for a couple spiders. For the price we paid for the room, $300+, we were pretty disappointed with the quality of the amenities and the room itself. The amenities seemed older and quite used. To my knowledge, there was no breakfast offered, however, the Irish (I think it was Irish?) café just down the road was delightful. Still for the price we paid, some type of breakfast would have been expected. We didn't use the pool. For some reason, we didn't feel the most safe here. It's hard for me to qualitatively tell you why that was. It could have been the second entrance to the room, the thin walls, the not great lightning in the parking lot, the amenities, or all of the above. Obviously, it's a motel, and a motel never going to feel the same as a hotel or an AirBnB, but this one made me and my wife feel uneasy, and again for $300+, that really disappointed me. It was objectively a decent place to stay for a night, but for $300+, the price seemed too high. If the price was ~$200, my review probably would have been more positive, but for $300+, the expectations are higher--and Casa Secoya didn't meet them. read more

The manager finally returned our calls and refunded all our money. He was quite nice about it, but they have major untrained staffing issues. Very happy to be refunded. Lynn M read more

Our family of four stayed in one of the Quail Cabins during the week of Thanksgiving. The space was just the right size for us. The bedroom had a queen bed, a night stand, an electric heater built into the wall, and enough space for suitcases. In the hallway between the room and the bathroom, there is what looks to be a former closet converted into a small bed which was just enough for our two small children to share. The sofa also converted into a futon bed, but we opted not to use it for that. The TV had plenty of cable channels. The kitchen was pretty well stocked with equipment appropriate for the small kitchenette range. There was a gas fireplace in the corner of the living room that kept the space pretty warm. In fact, it would have been nice to be able to dial down that fireplace in the evening as we all went to bed. The bathroom was fairly updated with new fixtures and tiling work. Water was hot and plentiful, we never experienced it running out or not being able to maintain temperature. The bathroom is also where we noticed the most "patches" though. There was a spackled spot on the wall that we figured must have been just spackled before we got there as it was still purple and not fully dried. Some of the caulking around the edges of the sink and shower were a bit iffy. These things didn't hurt our stay there, but it just gave the impression that things were 'quickly' converted and maybe not maintained in detail. The cabins are located towards the back of the property, which means further from the road. This is nice because there is quite a bit of traffic going through at most hours of the day. There isn't really any lobby to this place for any kind of services besides check-in. It's only staffed in the afternoon, and other service questions will be done over the phone. There is housekeeping onsite making the rounds in the morning. There was a coffee machine in the kitchenette, but I didn't end up using it because across the street is a charming coffeeshop that also sells many types of breads (banana, coffeecake, muffins, etc). The only real complaint I might make is that the dining table was bar height, which was difficult for kids to get in and out of. A standard height table and chair set would have been much better in that space. I was really surprised with the quality of our stay in the cabins because of the very affordable price. We came in November which I suppose is low season for this area, so I wouldn't be surprised if the prices were higher in the warmer months. Casa Secoya is located in a place where there is nice forest hiking on one side, and nice coastal hiking on the other. I'd be happy to come and stay here again. read more

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I feel bad giving this place a do not recommend - they had one of the nicest hotel staffs I've ever met, but the owners have done the laziest most insulting and superficial flip of a motel I've ever seen. Everything has a new coat of paint but the beds, pillows, etc. are cheap and uncomfortable. The common area lawn is definitely green but it's just barren and scattered with some cheap plastic lawn chairs. No fire, lights, or other inviting space out there so everyone just hides in their rooms or goes elsewhere. It marketed itself as good for families but i would def not bring kids here - we did it have kids but watching others it seems like nothing to do besides run in circles on the lawn. Owners could fix this with a $50k upgrade to their common area and they choose not to, so question what else they're not spending on in the back end. They are also short-staffed, i didn't ask staff but given everything else going on there i would conclude that's bc owners don't want to pay ppl fairly. The only use case for the hotel is if you're playing golf next door - it would be great for that. But this is priced like a good hotel when it's a cheap motel. you can find cheaper rustic cabin options in guerneville that are actually fun and family friendly or if you're on a romantic getaway, spend $50-$100 more a night and go to somewhere that justifies the spend. read more

We stayed there 2 nights ago and were not satisfied at all. The place didn't have a phone to contact the front desk. Also there were no outside lights at night. I got up at 5 to let the dog out and it was pitch black outside. Inside it had a very small table with 2 plastic chairs. Also the concrete steps going back to the car have a 45 degree angle of concrete covering pipes running along the riser. Very unsafe. read more

We were ready for a quaint, charming place to decompress for the night; we we're so disappointed by our experience. Rather than a list of gripes targeted towards potential guests, we thought we'd offer suggestions to the owner: *Update the website to exclude amenities not currently offered. The gas fireplace didn't work and the tiny space heaters provided weren't adequate. If you've taken the time to create signs asking guests not to use the fireplace you can take the time to inform potential guests that the main source of heat is not working BEFORE they commit to their stay on a 43 degree night. *Ensure housekeeping is completely drying the towels, they were clean but quite damp. *Ensure the linens are clean or offer spares. Our bed blanket had dirt and bloody snot on it, we we're so glad we travel with a few of our own wool blankets or else we would have been freezing. *Staff the office for more than a few hours a day, It puts the guests in a precarious position when they're asked to call an employee after hours to address the damp towels and dirty linens. *Consider some wall art, there is a World Market in Santa Rosa. The six cabins that command a higher price should reflect some charm... there's just no excuse for bare walls. Minimalism shouldn't be a theme in a motel. While you're there pick up some couch cushions. *Fix the lack of hot water in the kitchen, cooking and the subsequent cleanup is a lot easier with access to hot water. There are a lot of choices of motels and Airbnb's in the area, I can't think of anything you've offered that would make us want to return. read more

Nice motel that was recently updated. Comfortable beds and large flat screen TV. Only thing missing was a coffee maker, but the room has a microwave and refrigerator. read more

I very much wanted to love this place, with its very cute modern vintage vibe and colorful doors. My experience is similar to that of the other person who stayed in a cabin. The wifi in the cabin was un-usable, as it dropped coverage every few minutes, on all devices. Since there is also no phone coverage in the area, wifi becomes the only way you'd be able to make calls, so without wifi that's down as well. They also cut off the water, without warning, while I was in the middle of a shower and had conditioner in my hair. The wifi was down, so it took a bit for my husband to get in touch with the desk. They were making repairs of some sort and turned the water back on quickly, but as with any place, it's common (and expected) to do a courtesy notification around utilities being turned off. It did not seem to be an emergency shut-off because they turned it back on, and then off again after we asked what happened and I'd rinsed my hair. Beyond that, the décor is cute and looks fresh trend-wise, but all of it was really uncomfortable to sit on. The bed was super old, and sagged a lot in the middle. I questioned if it was a queen, but I think it felt small because we both rolled to the middle due to the sag. In looking at the mattress, it did appear to be very very old. I feel for the staff and Chris did try to make things right, and I am appreciative that they cared about what was going on. That said, after nearly a full day of not being able to get to much of anything online (and needing to do some work, along with needing to be reachable by phone because of an unfolding family emergency), we checked out to go somewhere with connectivity and a place we could do some work from. I'm sad it wasn't a better experience because I do wish it lived up to expectations, and I know that the new owners have put a lot of heart into the place. read more

Booked through air bnb. The room we rented was not what was on the listing but was quiet and clean. Lots of things to do on the property. We played some cornhole and frisbee to waste time between check in and dinner. The rooms were nice and quiet. Tip: if you want in room coffee let them know when you book and they will leave a set up in your room. It's not a standard amenity. read more

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We didn't have running water for over an hour one night because of some plumbing issue, super loud parties to which

Extremely disappointed with this place. We travel with our dogs and look for dog friendly properties. We went to Casa Secoya last week for both our anniversary and my husband's birthday. We really enjoyed our time- despite no keys working starting after our 1st night and having to come in the sliding door of the cabin each time (leaving it unlocked). It was not because we de-magnetized the cards, but rather the lock wouldn't read any of their cards but a master. This wouldn't have been an issue at all except for what we were charged with when we returned home. I noticed a charge of $89 on our credit card bill. I called to see why, spoke with Jeremy (?) and he at first told me he didn't see any charges on his end, but then "found" them for a towel, a sheet and a football. He said there were "dirty paws" on the towel and we were therefore charged. We didn't even get on to the bedsheet, because I was pretty frustrated but am guessing that was also due to "dirty paws" since our dogs slept on this floor bed in what looks like a closet. My problem is this- don't advertise being pet friendly and then not only charge a dog fee, but bogus $89 charge for dirty sheets and towels. I asked how bleach (or stain remover) would not take away dirty dog prints from a towel and he informed me they don't use those cleaning products. Again, all fine and good- but let your paying customers know ahead of time what they might actually be charged for and that you don't use regular cleaning products. You can't claim to be dog friendly and then slap on all those fees! In regards to a football- they have a common area where there are games and chairs. We never left our dogs unattended and never saw them destroy a football. It was clearly assumed that the dogs destroyed a football out in the common areas. Not ok. Please be aware what you may be charged for when staying here. I'm a very clean person and even brought in sheets from our car to cover the couch so it would minimize dog hair and did my best to cover anything not able to be thrown in washing machine. For 2 nights in a cabin, this was a rip off with the condition we actually left the cabin in when we left. We tried this place out after usually staying in a super dog friendly place in Guerneville and will not be returning ever again. The place in Guerneville and all other places we regularly travel with our dogs have never ripped us off like this. This is really a shame. read more

This property has no respect for Sonoma County Ordinances which define quiet hours from 10pm to 7am. They have a party tonight which is loud over a mile away. There are homes directly behind the property which hear it worse than I do. I could not converse with a friend on my deck due to the invasive loud percussion and sound starting at 6pm and continuing well past 10pm. We have jobs. We work on Sundays and need our sleep and peace. This is rude and invasive disturbance of the peace in this neighborhood and I understand that other neighbors have reached out for help. Also after calling the Sonoma County Police, they did not enforce the ordinance even after visiting the site. We need help. read more

We stayed here last year and had a good experience, but we had a terrible experience on our recent stay. The room hadn't been cleaned well when we arrived. There was dog hair and dog food and trash everywhere, the sheets and towels were stained, and the fridge was dirty. The bed was saggy and creaky and incredibly uncomfortable. On the first night, there were people partying at the pool all night. On the second night, the people in the room next to us were screaming until late at night. All of this I would expect at a cheap motel for cheap motel prices, but for $200+/night, this is offensive. Don't bill yourself as family friendly. Definitely not coming back. read more

I stayed here in room 22. Let me tell you... It doesn't deserve the high rating it seems to have. 1. Room keys were demagnetized even through careful placement throughout my stay 2. Two different neighbors each night that kept my family awake, even though they state there are quiet hours 3. Plumbing sucked! Each drain.. Every single drain backed up! 4. The sofa couch was broken and sat lopsided 5. The bedroom bed was so stiff! It felt like I was sleeping on a board with covers 6. The chairs under the table are so high they don't have enough room to sit properly with your legs under the table Overall, the stay was not worth the amount of money paid!! read more

0 stars. do not stay here there was amplified music at 11 pm. my son was not able to sleep all night. there was no manager to help us with our complaints. more than an hour later there was no change in the situation. i would never stay here! read more

Ignores the county sheriff and neighbors complaints about noise from guest parties. No manager on site at night.

This place is a complete scam. They charged us cabin rates and gave us a motel room and didn't adjust the price despite my weekly calls and their commitment at check in to do so. The pool has been shut down since June and we called prior to ask about the accommodations and they didn't tell us even though we said we had four kids with us. There were long dark hairs all over our towels and we couldn't use them to take a shower. When I asked about that, they said that sometimes this just happens. They said that we would be compensated 20 percent for the pool not being open and for staying in a motel room but we still paid the cabin fee. Each week I call and they keep saying the manager is not there and they will will call me back, but the manager never calls me back. I would never stay here again and I highly recommend that you do not stay here. read more

Beyond the lodging.... I just had the pleasure of speaking with Chris, the manager of the property. On a Friday evening, the first weekend back from the lifting of COVID restrictions, he spent 10 minutes with me on the phone. He explained their the property, the rooms available and which rooms would be best for peace and relaxation. He informed me of local park closures, food options and pending weather forecast. So while we opted to pass on this weekend, Chris was gracious and more then accommodating. As a customer service manager for the high end furniture company in Northern California, I know customer service. Chris is Customer Service! We will see you soon Casa Secoya, yes we will!!! read more

Clean rooms and friendly staff, nice location. Rooms are very small, no coffee maker, ours did have a small microwave. Would give 4 stars except that we were slapped with a $90 fee a few days later with no communication. When I called about it I was told there were wine stains on two pillowcases. We were drinking wine so it's possible, but we definitely didn't have any kind of major spill that would leave a big stain. We checked the room thoroughly on the way out. I found it strange that there was no communication about the charge, and no pictures offered. So if you stay here, maybe take pictures of your room on the way out in case you need to contest a cleaning fee. Pool closes early, 7pm. read more

After seeing their website COVID notice only "encouraging" mask wearing (even in the lobby!), we decided no thanks (see attached graphic). The GM is apparently unaware of their published policy, as he emailed that mask wearing is "required". When I asked him why there was a discrepancy, he stopped replying. So, buyer beware! read more

Casa Secoya - Casa Secoya COVID policy - Vacation Rentals Near Me - Monte Rio, California

Simple clean and awesome hosts. This is just the kind of spot to relax after hiking the redwoods. These guys spent a lot of time taking old and tired and making it new and fresh. I stopped here after a long day of riding and the bed was so comfortable I slept in! Give it a shot. If you're looking for simple clean and comfortable with awesome owners. This is a spot for you. BTW Chris is from Texas.... don't hold that against him! read more

We had a wonderful three day vacation at Casa Secoya!! Loved going for long walks, playing at Vacation Bridge on the Russian River with our two and four year olds, going to Goat Rock Beach and eating at outdoor restaurants in the area! Loved the outdoor movie screening of Monsters Inc. Loved bringing our pup along too!! The pool was amazing with all the pool toys provided. We had the best time!! This place is beautifully remodeled and super family friendly. The owners are really hospitable as well!! read more

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My friend and I stayed here yesterday! It's beautiful, quiet, clean, we loved it!! Pool, games to play outside, near a restaurant, golf course near by. Friendly people. Really enjoyed it!! Highly recommend!! read more