We've been using this pest control company since we moved into our home in August 2025, and I…read morehonestly can't say enough good things about them. They've always been reliable, professional, and incredibly responsive. If I text with a question, they text back. There was one time I was accidentally charged, and they refunded it immediately without any hassle. The owner has always been kind and easy to work with, and every technician we've had has been respectful and professional. One thing that really stood out to me recently was when we got a new puppy. A technician accidentally left our gate open, but instead of ignoring it, he personally texted me to apologize and took full responsibility. That kind of accountability says a lot about the people they hire and the culture they've built. As for the actual pest control--they do a great job. We rarely see spiders or bugs throughout the year. When summer rolls around and the ants start showing up, they come out and handle it quickly. If the ants get especially bad, they'll even come back for an extra service. Honestly, our biggest ant problem comes from neighboring properties, so that's not something any company can completely control, but they do everything they can to keep it under control. I get pest control companies knocking on my door all the time trying to earn my business, and I never even consider switching. Good customer service is hard to find these days, and this team consistently delivers it. Highly recommend.

This review is for the initial inspection. Clayton stopped by to address my worries about rodents…read morein our backyard. He was respectful, punctual, and courteous. He patiently listened to my concerns and went out of the way to even check the attic for any rodent activity. He was honest in his assessment and very knowledgable about our neighborhood, which was really reassuring. Although we are still deciding the best course of action/treatment for our home, I'm so thankful that I reached out to Wipe Out Pest Control!

Villa Hills Pest was incredibly responsive and did an excellent job resolving our ant problem. I…read morecontacted them in the morning, and Jeremy came out that same afternoon to identify the source of the issue and take care of it. He was professional, knowledgeable, and efficient throughout the process. If you're looking for a reliable local pest control company, I highly recommend Villa Hills Pest!

I recently had a rodent issue and Jeremy went above and beyond in getting it resolved. Friendly…read moreservice, great pricing, and so much knowledge he shared about rats. He was able to start taking care of the issue long before our HOA finally got the ball rolling on their end. He was great at adjusting his plan until we were finally able to sleep through the night without hearing anything in our walls. 10/10, would definitely recommend!

I requested a consultation for a rodent issue, scheduling an appointment for a 3:30-5:30 window. I…read moretexted my information as requested during the phone call, never hearing back whether the appointment was set. I came home from work early to make the 3:30-5:30 appointment. Absolute no-show, nor any calls/texts regarding the reason. I tried calling and texting without any response. Edit: Acclaimed says they sent cancellation messages but I have no missed calls, texts, or emails. If I somehow missed them, I am happy to remove this review. I also called and texted more than once the day of the appointment and received no response. Only when I posted a critical review on Yelp did I receive communication.

I've been meaning to write this... great service from…read moreDaniel. Very informative- he gave us options even when my dad wanted to try it on his own. In the end, Daniel was able to catch and kill ratatouille. Good riddance. If I'm in need again in this area, I will contact him!

We are so pleased with our pest control service from Herstine's…read more It is so personalized and different from others we have tried. Their secret is great communication. They are asking the right questions and always wanting input on how they can serve better. Kathrine and David do a wonderful job every month and have our property under control with great pricing and detail to attention, we couldn't ask for anything more.

We've been a customer of Herstine's since 2014 when we had our 1st home. We moved 20 miles away and…read morewe brought them with us. We've referred them to anyone that we talk to who is having any issues because we're so happy with the results. We have kids and pets so what they use is safe. We had ant problems when we moved into our two houses and since those move-in days we've never had an ant problem again. We've had random things come up like wasp nests and they're responsive and quick at helping us out. I can't believe it's taken me 11 years to leave them a review. Thanks, Brian and Katherine for being so amazing!

This was my second time working with Joaquin and I cannot stress enough how AWESOME he is and how…read morequick he is to respond and get. things. done. This heatwave has been attracting all sorts of insects in but this time around I did not panic or get annoyed because I knew I could rely on Joaquin to get rid of them ALL. Thanks Joaquin. Highly recommend Bully Pest Control.

We needed our home to be sprayed recently and we reached out to bully pest control....ill tell you…read morethese people are great! They are attentive to what out problem.was and they delivered.... Jouquin the tech who came out was very polite and professional. Would definitely recommend this company.

Wish I could give these guys 6 stars! We recently moved into a house in Irvine and have had a…read moreterrible ant problem and no matter what we tried, we could not get rid of them. In fact, they seemed to always come back stronger! After being gone a couple days I returned to find our whole kitchen bombarded by them once again so I decided enough is enough and scoured Yelp and found these guys and I am so glad I did. A technician came out the next day and assessed the issue and went to work. Gave me some pointers and guaranteed the ants would be gone after a couple of days and sure enough, I haven't seen a single ant since. So awesome! He also saw some wasp nests in our eaves and asked if we wanted help getting those down and I quickly agreed as we have a young daughter always curious about insects. Would highly recommend these guys, it was money so well spent!

We were very happy. Bite the Dust was Very helpful and accommodating with our timeline to get the…read morespraying done before we moved into our home!

I had to sit on my thoughts from my inspection yesterday before writing this because I wanted take…read moreas much emotion out of this as possible. We live by the Fullerton water stations and they sit right behind our home. Any every time they work in the that field the rodents run, this last start of construction lasted a few weeks. So we now have rodents in our home- We have been in this home for over 25 years and only 3 times had an issue with rodents, years apart mind you. This is the first in just over 10 years we have had an issue. I had tried on my own to catch them but finally gave up and called for help. I have NEVER ever been told to cut all the trees down and have nothing near the home at a minimum distance of 16 feet. I have NEVER been told to get rid of all our animals. I have NEVER been told to get rid of our cars- classic cars by the way that are probably worth more than this guy makes in a year. I have NEVER EVER been called Hoarder or even remotely compared to one. Seeing that he upset me, he was quoted to saying, "I don't mean to upset you but I want to be honest and anyone who tells you they can help will just be taking your money." As he proceeded to walk through the house, I explained that the only proof of activity was in our bedroom, the closet and mostly likely the attic. He looked around the house, literally huffing looking at the walls- he pulled the attic ladder down said ya, I see rat poop, I'm not even going to go up there- closed it checked some stuff in the kitchen and bathroom. Then again made a point to say, Ya i can't even get to the walls to see if they have come through the drywall there is so much stuff. I replied telling him that I had already moved everything along the main walls of the room and there was no holes in the wall or the floor. He went outside, looked around said he wasn't going under the house because a brach of a bogadega plant was by the entry and "it would tear him up." I was more than willing to cut the branch but saw no reason to do so when he said he wasn't going under. During the time he was at my home, it was clear to me that he didn't want to be there, nor had any intention of helping or offering a solution other than saying, "well we might be able to do some traps but it's probably going to cost you a $1,000 dollars and around $375 a month for us to keep coming out to remove them and that could be a lot for you. AND we won't warranty it because of all your stuff. The final straw was him telling me, "you're gonna have to live with them. He has no knowledge of our financial situation and what we can and can't afford it wasn't his place to assume. If you need support with rodents, call a place that specializes in them- it would have just been better had he come by and kept driving. As one final side note- he was more than 30 minutes early for the appointment and failed to call me, so when he arrived I had to cut a work meeting. I will be posting this review everywhere I can because your treatment of me was beyond degrading.

I chose Southwood Pest Control to fumigate my mom's house for termites as well as repair fascia…read moreabove the garage that had termite damage. Dirk Reynolds was the inspector and project manager. He was very knowledgable and the inspection report was very detailed. He was able to resolve 2 issues that came up very quickly. He made sure everything was completed in a timely manner at a reasonable cost. I would highly recommend asking for Dirk if you need an inspection, repair and or fumigation.

If I can give them zero stars, I would. THIS BUSINESS is extremely unprofessional…read more They do not respect your time and expect you to be on call in case they wish "to change around their schedule last minute on the same day." I was working, they were not scheduled and show up. Then be offended when I say I'm in the middle of a meeting and cannot leave my house. Then when I schedule them, take time off work to wait for them, they say sorry we are moving your schedule to another time, 5 minutes after they should have already been here. They do not value their customers time, they do not care if you leave them for competitors and they do nothing to fix their issues. They do not understand, people have jobs and they can't just be waiting here all day to see if you want to show or not.

They do not respect the customers time! they miss appointment window's and don't even care. Both my…read morewife and I work and we made arrangements to be home for a visit. I received a text message on Friday confirming my appointment window Monday 9-11am...no communication is sent to me Monday and when I called in spoke to the manager he said "this technician had a rough morning" and if I can make it to reschedule......the customers time does not matter to this company! My last 4 visits they have shown up at random times, my wife and I work from home and the technician interrupted during multiple work meetings. Being on time two appointments is key when it comes to this line of business. Just advise, Please stick to your words and respect the customers time.