Words cannot express how special, beautiful and memorable Ms. Renee and her staff made my dad's…read more80th! She was very attentive, intuitive and helpful from the beginning to the end the event. This is a top notch venue and she is first class all the way! I can't wait t have another event there!

From the owner: The Fountain South offers event and wedding packages. Our outdoor venue and event halls are perfect…read morefor any celebration. Book your next celebration with us!

I am a little shocked at the poor reviews of this place. I've been staying in Motels/Hotels for 35…read moreyears, from roach motels up to 5-stars. As a Constant Traveler, I easily spend 10-15% of a years nights in Motels. I try not to spend more than $100/night if I can swing it, and this place barely squeaked in, due to the high reviews (8.8) on Hotels.com. This place is easily in the Top Five places I've ever spent. I wasn't sure whether to spend 1 or 2 nights in Memphis, but I was so comfortable here, I booked a 2nd night. I have attached pics of the room I got for about $105 (117 w/ tax). It is huge, with a full fridge, a microwave, a stovetop, and al the silverware/cutlery you need. Downstairs, there's a well-stocked snacks/food pantry for items available for purchase. And, amazingly, they even have a 'Lending Library', which I've never seen before. They have everything to lend for free, from coffee grinders to blenders to books & games for the family. Amazing. Decent Fitness room, as well. Close to the highway, Krogers, WalMart, and IKEA. it's away from traffic, quiet, and conveniently located. The clerk was friendly and helpful. And the 'Lending Library' is a clear sign they care about their guests. Only downside? No pool, but i knew that when i booked. And the room is fairly huge, comparatively. So much room for activities! The kitchen is almost full-sized! There's a dishwasher (i'd have happily traded for a toaster oven) , and a coffee-maker. Get a single king-sized bed room here. I highly recommend.

The experience started badly and got worse. I was greated at the front desk by an agressive woman…read morewho told me, "I was doing too much" because I asked to check in. When we asked about linens for the sofa bed, she argued with us about the type of room we reserved, claiming we didn't have a sofa bed. She called us in the room 15 minutes later to apologize and say that we did actually have a sofa bed (duh, we were sitting on the sofa). The furniture is extremely worn and smelled musty. There was a roach in the bathroom. Upon checkout, I discovered I was double charged for the room for a two day stay. The front desk clerk promised a credit. My folio reflected a price adjustment, not a credit. Over two weeks later, I am still trying to get that credit. The front desk told me to wait and dispute it with my card if it didn't appear. Then yesterday, the manager tried to say I was only charged once and there was no credit (despite two charges clearly on my card). They even stopped answering calls from IHG corporate about this issue. They are ignoring the AmEx dispute. With so many options in Memphis, stay anywhere else but here.

At only using 4,500 Hyatt points to stay, the Hyatt Place Memphis/Wolfchase Galleria ended up being…read morea real value for points used. My wife and I were continuing our road trip through the upper Midwest near the Mississippi River, and I had reserved a stay at this Memphis location of Hyatt Place, near the East side of town. This was convenient since we were planning to go to Louisville the next morning. We got to the hotel around 6 pm, finding easy free parking in the big surface lot, and our room was ready. The hotel has 126 rooms with 6 floors. It seems that the double queen rooms are more readily available when using points. This room also had a couch as well. The room had a small wet bar with mini fridge and coffee maker (which I used the hot water feature to make tea). Everything in the room worked well. The hotel has a small bar/restaurant called the Placery which we did not use. We did use the complementary breakfast, however, and it was the best one we had during our trip. It was the typical Hyatt Place set-up of the other places that we visited, with the same items. But everything was constantly filled and actually looked pleasing to the eye. The four hot items were french toast sticks, scrambled eggs, breakfast potatoes, and pork sausage...all in large quantities. They also had tortillas and plenty of salsa.The only small negative was that was no fresh waffle maker or pancakes. But for me, having the ability to create your own breakfast burrito made up for it.

The cost is reasonable, and the staff is friendly…read more But their communications and operations really need improvement. Their WIFI works well, breakfast is reasonable. 1) They service your room every other day, and they do not tell you that when you check in. You can request every day (it is an option) 2) When you request every day, they "forget", not sure if their staff communicate with each other. 3) TV - we want to access the news in the morning and evening - TV service also every other day. 4) They seem to have a hard time cleaning the lobby floor, you get that "sticky" sound when you walk on it.

WOW. This place is perfect. Twenty years ago I moved away from Memphis to the Dallas/Fort Worth…read morearea. I have family in East Memphis, Cordova, Byhalia, Germantown and around the Jackson area. In between family visits we stay in hotels. Needless to say- we should be experts in area hotels. This is an 'extended stay hotel' so we blindly ASSUMED it would be most costly. We were very mistaken. Our room is a suite with a completely separate den, living, kitchen area separated by the bedroom door. The kitchen has a full size refrigerator, stove top, utensils, dishes, pots/pans AND (drumroll) a dishwasher!! And garbage disposal. I jokingly told my husband that I had lived in less equipped, smaller apartments. The bedroom had two double beds and tons of space. And the price was a big wow too..... with taxes/fees we paid $102 for one night. That's crazy especially for the excellent location. The hotel is located across the street from the tall, round, mirrored Hilton building that you can see from 240 out east. The area is nice, clean, safe with tons of good restaurants nearby. We didn't have reservations- we were walk-ins. The gentleman working the front desk (Nick) could not have been more accommodating or courteous. He went above and beyond excellent customer service. Thank you Nick. Also, the hotel and our room were spotlessly clean. Just so you know, it's a big deal for us- two old crotchety folks- to give any hotel a 5/5... just because we're old and cranky (LOL). I just wish I could've rated it even higher. We were pleasantly impressed. This will be our regular go-to hotel now. Thank you again Nick and Staybridge Suites.

Simply put, this place was great. The exterior leaves you with a lot to imagine but it's worth it…read more The staff were attentive, friendly and helpful. There was construction going on so the gym was closed and a temporary one was created but it wasn't worth stopping in. The room was clean and the other visitors kept to themselves for the most part. The cook that rooms the buffet did an amazing job at keeping food stocked and hot. The only issue I would say is the parking, there isn't a whole lot of it in the front and it's somewhat shared with Benihana's and some other place. The rear parking is in a dark area with little light and just doesn't seem the safest. So, if you get a parking space up front, try not to move.

A decent enough hotel. I saw the one star rating. It's not a 5 star place or is the price. We had a…read morenice visit. The bed was good, the breakfast was good ( not great) . A solid 3 star. The bad things in the pictures you see one of the beds has a king size frame and a queen size mattress , shins were hit on it. Plus no light bulb for the bathroom sink. We didn't tell front desk , it's just something that should have already been fixed prior to occupancy.

BEDBUGS!!!! I woke…read moreup with bites all over and I saw a bedbug on the pillow! I checked out early. I am writing this review to warm others. I also looked at other review sites and saw that others have been bitten by bedbugs here so they obviously haven't done anything to alleviate a problem they are aware of. Hotels are obligated to inspect for bedbugs and to exterminate them if they are found. This is gross negligence.

Good for a one night stay passing through not for a destination. Older property. Staff helpful…read more Breakfast left a lot to be desired. Beds were comfy. Fitness center is "out of order." The hole room taped off.

Stayed overnight while traveling. This is a DUMP. Weeds outside, shabby interior. The elevator…read morewas worrisome; creaking and groaning. If it had not been so late when I arrived, I would have looked for another hotel. Wyndham should not allow their name to be used here. It should be priced A LOT lower than it is. Those nice pictures at the top are clearly from many years ago. The good part is that the girl on duty was very cheerful and helpful at midnight when I checked in. The same girl was also very cheerful and helpful at 6 AM t when I checked out. So, kudos for being a hard worker. But the place is still a dump.

The problem with Choice Hotels is you're at the mercy of the local owner. Some really keep their…read moreproperties pristine and others let the building g deteriorate. This location falls in the second category. At check in I'm told the rate is $91. I questioned the charge and the clerk wouldn't budge. So, I pull up the rate on the Choice website. "Oh, that's if you have special deals". Apparently AAA & AARP isnt offered unless you request the "deal". Great customer service. The elevator was a bad start. Scratched & gouged walls. The room was in serious need of an update. The doors were scratched. We were missing a curtain section. So the sheer cover allowed light to blast in at the crack of dawn. "Sorry about that" was the response from the front desk. The WiFi was weak. I ended up using my own hot spot. No password requires. Totally open network. Seriously, we wonder why data gets stolen? The morning breakfast was better than expected. Scrambled eggs, back, potatoes. Make your own waffle station. Yogurt, fruit juice, coffee all available. They even offered whole grain bread. Unfortunately, the toaster wasn't working. There are several other hotels within a block or two. I'd probably give them a try before I return to this location.

We came here again in September 2019. Unfortunately, this motel has gone very downhill. I am…read moreunable to give this motel more than 1 star. There are a lot of maintenance issues. The shower is broken and you have to move the handle around several times to find the warm water. The switch and plugs on the bed lamps are filthy. Breakfast was not being restocked that well. The lady was picking up the salt and pepper shakers 40 minutes prior to the end of breakfast. The maintenance guy came and got a whole lot of sausage and left none for the guests. The ice maker on our floor was out of order. The soda machine on our floor ate my money. The soda machine on the first floor was not working. The bed, AC were fine. The lady who checked us in was very nice and friendly. If I was to write a one sentence review it would be: an embarrassment to the Choice Hotel brand. Badda Bing Badda No! We will not be returning to this motel.

While it is a bit dated, remember this is a good hotel for the price point. Service is friendly and…read morethe rooms are clean. There are several restaurant choices in the immediate area. They do have a gated parking lot to add a measure of security. All in all, it was a very good experience and I will return again.

The hotel is closed and boarded up, yet it still appears for reservations on travel sites.read more

Overall fine. Looks ok in lobby. Rooms are fine. The lobby gets hot! Lots of windows to fight…read moremidday sun and propped open doors make it a losing battle. I checked in and out online with digital key which worked but also zero interaction with staff. Toilets are low flush, just odd in this type of hotel. The in-house Starbucks is nice feature but exceedingly slow. When employee at front is not immediately present and employees in back lookout window and see customers waiting but nobody does anything. Not bad not great, quite serviceable. Parking is plentiful.

Really wanted to like this property, but just couldn't find really anything positive to say. Just…read morelook elsewhere. It's a rundown and dated property in desperate need of being gutted and completely remodeled. AC in the rooms is hit or miss. Co-worker in one room wakes up in a cold sweat, in my room I set the AC to 70 and the woke up to a 59 degree room. (Considering it is the middle of August, that's not great) Fortunately I had hot water, but the water pressure was practically non-existent. Wallpaper in the rooms is pealing, the window is dirty (and cracked!), vents look as if they haven't been cleaned in years, overall a dirty room. Public spaces were no better. Lobby is hot, many of the power outlets at the tables are broken or just don't work. The roof seems to potentially be leaking due to the carpet in the 27th floor elevator lobby squishing and sloshing beneath my feet after a rain storm. Also probably the first Hilton property at which I have stayed where I have not been acknowledged as a Diamond member. If this was a $90-$100 budget property in a better location then maybe, but you will probably have a better stay at any of the Hampton's in the area.