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    The Stratton House Bed and Breakfast

    5.0 (3 reviews)

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    9 years ago

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    Hyatt Place Memphis/Wolfchase Galleria

    Hyatt Place Memphis/Wolfchase Galleria

    (78 reviews)

    $$

    At only using 4,500 Hyatt points to stay, the Hyatt Place Memphis/Wolfchase Galleria ended up being…read morea real value for points used. My wife and I were continuing our road trip through the upper Midwest near the Mississippi River, and I had reserved a stay at this Memphis location of Hyatt Place, near the East side of town. This was convenient since we were planning to go to Louisville the next morning. We got to the hotel around 6 pm, finding easy free parking in the big surface lot, and our room was ready. The hotel has 126 rooms with 6 floors. It seems that the double queen rooms are more readily available when using points. This room also had a couch as well. The room had a small wet bar with mini fridge and coffee maker (which I used the hot water feature to make tea). Everything in the room worked well. The hotel has a small bar/restaurant called the Placery which we did not use. We did use the complementary breakfast, however, and it was the best one we had during our trip. It was the typical Hyatt Place set-up of the other places that we visited, with the same items. But everything was constantly filled and actually looked pleasing to the eye. The four hot items were french toast sticks, scrambled eggs, breakfast potatoes, and pork sausage...all in large quantities. They also had tortillas and plenty of salsa.The only small negative was that was no fresh waffle maker or pancakes. But for me, having the ability to create your own breakfast burrito made up for it.

    The cost is reasonable, and the staff is friendly…read more But their communications and operations really need improvement. Their WIFI works well, breakfast is reasonable. 1) They service your room every other day, and they do not tell you that when you check in. You can request every day (it is an option) 2) When you request every day, they "forget", not sure if their staff communicate with each other. 3) TV - we want to access the news in the morning and evening - TV service also every other day. 4) They seem to have a hard time cleaning the lobby floor, you get that "sticky" sound when you walk on it.

    Home2 Suites by Hilton Olive Branch - Breakfast Area

    Home2 Suites by Hilton Olive Branch

    (29 reviews)

    $$

    The nice gentleman at the desk was more than helpful and greeted me on a first name basis.read more

    Filthy and disgusting!…read more This makes me sad to have to say this about any Hilton brand hotel, but this hotel is below standard and should be closed. If I could give it 0/5 stars instead of 1/5 I would. As a gold member I have stayed at many Hilton brand hotels all over the country and this one takes the cake for being the worst. To start the lady working the front desk was in sweatpants and unprofessional from the get go. One of the elevators was broken without any sign letting you know if you use it to go up you can't come back down on it. The elevator, halls, and common areas had garbage, crumbs, fingernail clippings, food, hair, and dust everywhere. It had been weeks clearly or even a month or more since they had been cleaned. The pool area oh my gosh the pool area clearly had not been cleaned. Hair and scum floating on the surface and again food left on the floors and chairs. No towels for those risking using this thing either. The room carpet was stained all over. The office chair had what looked like feces smeared on it, the bed had a stain, the back of the door by the peep hole had tons of fingerprints where it had clearly never been cleaned, the shower had stains and hair, and the kitchenette surface had crumbs. Just top level disgusting. Milk and yogurt for breakfast were ROOM TEMPERATURE not cold at all. I wouldn't trust anything from this hotel and we ended up going elsewhere for breakfast in the morning. I'm not sure what is going on here, but this place is an extremely disgusting disappointment. This is not the Hilton standard and the manager should be very ashamed of him/herself.

    Hilton Memphis - Meeting Room

    Hilton Memphis

    (263 reviews)

    $$

    River Oaks

    Overall fine. Looks ok in lobby. Rooms are fine. The lobby gets hot! Lots of windows to fight…read moremidday sun and propped open doors make it a losing battle. I checked in and out online with digital key which worked but also zero interaction with staff. Toilets are low flush, just odd in this type of hotel. The in-house Starbucks is nice feature but exceedingly slow. When employee at front is not immediately present and employees in back lookout window and see customers waiting but nobody does anything. Not bad not great, quite serviceable. Parking is plentiful.

    Really wanted to like this property, but just couldn't find really anything positive to say. Just…read morelook elsewhere. It's a rundown and dated property in desperate need of being gutted and completely remodeled. AC in the rooms is hit or miss. Co-worker in one room wakes up in a cold sweat, in my room I set the AC to 70 and the woke up to a 59 degree room. (Considering it is the middle of August, that's not great) Fortunately I had hot water, but the water pressure was practically non-existent. Wallpaper in the rooms is pealing, the window is dirty (and cracked!), vents look as if they haven't been cleaned in years, overall a dirty room. Public spaces were no better. Lobby is hot, many of the power outlets at the tables are broken or just don't work. The roof seems to potentially be leaking due to the carpet in the 27th floor elevator lobby squishing and sloshing beneath my feet after a rain storm. Also probably the first Hilton property at which I have stayed where I have not been acknowledged as a Diamond member. If this was a $90-$100 budget property in a better location then maybe, but you will probably have a better stay at any of the Hampton's in the area.

    The Stratton House Bed and Breakfast - bedbreakfast - Updated October 2026

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