We've been to Coffee Cup many times and have always had a great experience! We have noticed these…read morelast two trips that there have been a lot of new staff being trained, and all have done well. Having a good service background, my husband and I are always understanding when a place is training staff - everyone starts somewhere. But what makes a difference is that everyone still had a smile on their face no matter how overwhelmed they may have felt! We've never received anything BUT great service. The food is delicious and came out fairly quickly considering it was a busy Saturday. We talked with the owner who's owned the place for the last 8 years and they try hard to preserve the restaurant. He shared that the bar top stools were the original nickel stools, they had the original coffee machines and the original grill/stovetop. Their goal is to make updates to the restaurant while still keeping some of the history, which I feel is really special.

Absolutely the worst breakfast I have ever had. Wait staff was super great. Omelette was gross.I…read morecomplained. Got me a discount. Whatever, I won't be back. If anyone that is in management...try going to the table to see what is wrong with the food instead of sending your young waitstaff with your lame message. "It's been on the table a while he should have said something sooner" It was absolutely gross, and I tried to eat it. It just kept leaking more oil like the deep water horizon. You wouldn't have eaten either if you saw it. Looking for decent cheese grits, seeming great staff try it. DO not order the omelette, if you do bring some oil dry.

Love coming here for brunch and shopping! Fun vibes and a great place to work when on the go. Love…read moreall of their coffee beverages and pastries and the staff are always so nice and provide great service.

5/12/2026: Wines, upscaled kitchenware, fantastic service, in-house olive oils, a small-bites…read morecounter, and lovely gifts make this place an absolute Pensacola gem! Because it's such a wonderful specialty store, my main takeaway was their great selection of souvenir gifts. They even offer tasting samples of all their olive oils, which was a huge bonus. I am so happy we stopped in. Susan was an exceptional, service-oriented guide and incredibly helpful!

Always amazing drive thru.. latte always great..staff always friendly & service is prompt...read more

We decided to give this place a try based on positive reviews. We have been looking for a good…read morecoffee place. The girl that took my order was very helpful in getting the account set up. Alex on the other hand is the reason for this review. We ordered one coffee black and the other with cream on the side. When I opened the cup and saw how much room was left in the cup I assumed that was the one with the room for cream. When my partner opened her cup there was cream in hers so she went back up to see if she could get a black one like she ordered. He was very rude saying he didn't take the order and was just trying to see what the problem was and I'll remake it angrily. When my partner thanked him as he handed her the new cup he gave her a dirty look and just turned around and walked away. Maybe he's having a bad morning but it wasn't a good first impression sadly because the place is so cute and we really liked the selection.

First time customer here. This place was great. We wanted local coffee before we hit the road back…read morehome to Georgia. The barista was so sweet. The menu was extensive. We went with the cappuccino and iced coffee with coconut mocha syrup. Delicious. Will be coming back.

This a cute little drive thru location and very convenient! We ordered the Shakespeare latte and…read morewound up coming back the next day bc it was so good!

I absolutely love this place. My son is out here for Naval schooling and I came out here to visit…read morehim. I stopped and they have a huge selection. I bought several donuts. He tried them and said they were the best donuts he has ever had. I have to agree. This was 3 weeks ago. I flew back this week for his graduation. It was my go to and I have to stop. I did and got a couple of boxes full. Way more than we could ever eat. My husband was with us this time and said they are truly wonderful tasting donuts. I am a foodie and this donut shop is absolutely fantastic. I love the different cremes you can select. Their donuts are fresh. A must stop if you like donuts. The pics from the other reviews match mine, so I didn't upload any. Cute little spot.

Nothing fancy on the outside but "Somebody knows what they are doing on the inside…read more These are some of the fluffy ist great tasting & looking inside & out They are oversized & a dozen doesn't even fit in the box at least the ones I got! Put them to the test today my daughter it a donut expert! Every one was truly fresh even at 2 in the afternoon! Didnt even have a chance to get a Pic of the whole box

I had a ladies' luncheon here. The manager and the staff were extremely kind and helpful. We had…read moregreat service, & wonderful food! We highly recommend!

Always delicious. If you catch your dinning at the wrong time, you might feel a little sticky-it…read moreget's humid inside on rainy days. But it doesn't deter us ever. They had a few seasonal drinks in May 2026 and they were all yummy!

I've gone through the drive thru twice now and had a friendly and consistent experience. I ordered…read morean iced hazelnut latte w oat milk both times and it hasn't let me down! Recently I tried a bacon breakfast bagel w a side of chipotle sauce . Absolutely delicious, they did not skimp out on the bacon and it was thick too! Chipotle sauce came on the side and I licked the container clean.

Drowsy Poet is clearly a Pensacola staple, and after visiting, I can see why. The atmosphere is…read morewarm, inviting, and spacious, with plenty of seating if you want to relax and enjoy your coffee. The staff was friendly, knowledgeable, and offered great recommendations. It was also nice seeing them interact with their regulars--it definitely feels like a neighborhood coffee shop with a loyal following. I ordered the Poe Iced along with a slice of the carrot coffee cake. The coffee cake was outstanding--rich, moist, with fantastic icing, and tasted like a quality homemade dessert. The Poe Iced was good, but it wasn't quite as complex or memorable as I expected from a coffee house with such a strong reputation. In hindsight, I probably should have tried one of their seasonal specialties instead of sticking with a classic drink. My only real complaint is the drive-thru, which was a bit awkward to get into, so I ended up parking and walking inside. Thankfully, the welcoming atmosphere more than made up for that inconvenience. Will I be back? Absolutely. One thing I've learned about independent coffee shops is that they're always worth a second visit. Sometimes it takes trying a different drink to really appreciate what makes them special. While Drowsy Poet didn't quite blow me away on my first visit like a few other coffee houses have, it's still a very good café and easily a step above the typical chain options like Starbucks, Dutch Bros, or 7 Brew.

Sandwiches in Pensacola FL - 1 of 2…read more Pensacola International Airport (PNS) is but one short concourse located on the second level of the airport. Whether going to a gate or deplaning, there aren't too many food options. In this situation, I was deplaning and the snacks served on two Southwest segments did not amount to a meal. I was hungry. I spotted this Epstein Brothers Bagels on the way out of the concourse, right before going down the escalators to street level. It's a name I know. I'm not really a fan, except of the store in Fort Lauderdale's downtown and financial area at Broward Blvd. and Federal Highway. That's because that store has the entertaining "everything and the kitchen sink" dynamic of South Florida. I ordered a chicken sandwich on a ciabatta roll and a small plastic bottle of orange juice. It wasn't as high as some airport's prices, but definitely higher than what I recall Epstein Brothers on terra ferma charging. The small sandwich was served warm, its ingredients were good, and a bottle of orange juice is a bottle of orange juice. The store wasn't particularly crowded at mid-day, so I was attended to quickly. The service was forgettable, so that means there were no issues. The store is clean and gets a lot of borrowed illumination from the well-lit concourse. The small meal did what it needed to do and because the chain is no longer featuring those delicious sun-dried tomato bagels, it's 3 stars.

I got the sesame bagel with cream cheese and a house coffee. Friendly service ! Fast, easy,…read moreconvenient.