Quick service, knowledgeable staff, helpful and friendly. I was impressed with the turnaround time for repair.

Came in cause my bike had its rear tire balded so I got a new tire and tubings. They went above and beyond! They truly exceeded my expectations. They are also very welcoming and friendly! I will definitely come back and I can't recommend them enough! read more

Local bike shop knows best. Been the main place I've gone since starting to ride Trek. The owners are really kind and will help you pick out the best product for your need. Yes it's more expensive, but it's Trek, that's just their brand. Go here for great customer support, and information about local riding! read more

23 years ago, I purchased a very expensive Schwinn bicycle from a store in Red Bluff. After a few months, the front forks began to squeak and grind. I took it back to them, and they refused to service, repair or replace the bad parts and fix it. I was VERY disappointed after that with them, and looked for a new shop. That is when I discovered "The Bike Shop" I brought my bike to them, and the young man, (young then) said he would look at it and call me with an est. I did receive a call 2 days later, and the forks were completely repaired. Best of all, they did it for free, and stated that it was under warranty, and that the shop I purchased it from should have done the same. Since then, we have purchased many pars and a new bike from them since. read more

Ok, day one of 28 day road trip. Had problems with our old hanging style bike rack. Called The Bike Shop in Redding as we were driving through. Super nice on the phone. Had what we needed. Came to store to find husband, wife and daughter working hard. They had the right bike rack for our new e-bikes and we are back in the road - safe! Can't thank them enough for their kindness and professionalism. And most of all, for being a hard working "neighbor". Highly recommended!! read more

The Bike Shop - Babbs and Miguel with The Bike Shop owner and daughter. - Bikes Near Me - Redding, California

Ryan and his family team saved my vacation! I have a trip planned to visit my son in CO and riding their local trails is an important part of the plan. But my last ride ended with something strange happening with the rear wheel and it wasn't turning freely. On a friends suggestion, I went into the Bike Shop. He committed to TRY to get it fixed in time for my trip, but getting parts could be a problem to meet my timeline. I got a text saying it's ready to pick-up. I went in immediately and Ryan took a moment to explain what had happened, and he showed me the old parts he replaced. He even cleaned and lubed my chain (and this was not a tune-up, but that'll be next). The cost was very modest and he obviously doesn't up-charge, even when it's an emergency. They have made me into a forever fan! read more

I have had my Trek SL 6 in to the bike shop for service twice now and they are the best. I highly recommend them if you're interested in a new bike or repair. They are the friendliest people and always make repairs in the time frame they promise. Chuck C read more

This amazing business is family owned and operated, where they treat the customers like family. Can't thank them enough for assisting me on repairs of a bike way beyond its prime. You know when you pickup your bike it will work like it's supposed too. Thank you. You will be pleasantly surprised at this superb establishment. read more

Super helpful to this out of towner who wanted to ride locally, can't say Thank You enough for Great customer service. read more

The Bike Shop - Came in for a trail map, asked about a good ride maybe 3+hrs & was shown how I could get 40mi of Scenic riding to the Lake Shasta dam. - Bikes Near Me - Redding, California

These guys provide full on personalized service for both sales and any other repair or service needs, and are super knowledgeable and friendly. Great prices too! We highly recommend them! read more

Tracey!! Excellent service Excellent attitude Knowledgeable Prompt Answered all questions I bought a Marlin 5 Mountain Bike XL 29" wheels Best purchase for me Lovin the ride Smooth shifting Comfortable ride Excellent all the way around!! I will continue to do business with The Bike Shop!! read more

I absolutely love this bike shop! Tracey is amazing and so knowledgeable has great people skills . Ryan keeps the bikes running in top shape. Just bought my wife a Electra Townie she's beyond happy with it. Shop local with The Bike shop you can't go wrong. This amazing duo will not let you down. read more

The Bike Shop - Electra Townie rose gold - Bikes Near Me - Redding, California

Love working with these guys! My wife had not been on a bike in 30 years and they got her all fixed up, properly fitted, and never felt uncomfortable or overwhelmed. Highly recommend! read more

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I found from their website that they had the Townie I was looking for in stock, so I drove up from Chico on a Saturday morning. They had the bike exactly as advertised, and they took the time to adjust it and prep it and address all my concerns. Excellent service!! read more

The Bike Shop - When in Redding... - Bikes Near Me - Redding, California

Great people - knowledge and helpful to our specific needs in the cycling world. We will be back for our next purchase!

I was thinking about mountain biking on and off for a year and finally decided to make the investment and get started. Being completely new to the sport, I did some research online and tried to get a good idea of what I would need to be able to hit the trails properly, but there was just so much information out there that I was overwhelmed. Tracey was VERY patient with me. I was probably in the shop at least twice a week for over a month with question after question, indecision and more indecision. Tracey showed genuine interest in my needs and my budget. She urged me not to go with such an expensive bike right out of the gate since I wasn't sure how invested I would be and she didn't want me to regret my purchase. Ryan was able to help me hook up my bike rack and will be giving my new bike a tune-up pretty soon. I tried to look at Sports Ltd and it was a challenge to find someone who would allow me the time to ask questions. I will go to The Bike Shop for every purchase possible strictly because they were so good to me. I can not stress enough on how helpful, caring, genuine, and invested in their customers that Tracey and Ryan are. read more

The Bike Shop - Thanks again Ryan and Tracey for all your help! - Bikes Near Me - Redding, California

While RV'ing in the area last spring, I needed a bike cover. This was the first shop I checked. I was also in the market for a new bike in the near future, but downplayed that. I was so impressed by their helpfulness, knowledge, etc., that I didn't even bother to shop other local bike shops. Bought that new bike a few days later. Normally a tune-up is done shortly thereafter, but it was 6 months & 1500 pedaled miles until we were back in the area. The Bike Shop graciously did the delayed new bike tune-up. Since purchased a new helmet (wear them always; replace after a fall, as I did, that waylayed me for 3 weeks!) and assorted other cycling stuff. The Bike Shop is my go to cycling store when in Redding. read more

We bought electric bikes and had a terrible time finding a bike rack for them anywhere! The Bike Shop owners were awesome! They had a heavy duty, made in USA rack (one left). The owners installed it, and explained how it worked, making worth the purchase price. This family owned Shop is highly recommended! read more

Ryan & Tracey truly know the meaning of "community" which is extremely important to me, as well as to my family. They know the bicycle business through and through and will really go the extra mile to meet your expectations; sometimes thinking outside-the-box. They will not let you spend a penny on something that isn't right for you. "The Bike Shop" is my go-to and the only place I shop for my bicycle needs. read more

I walked in with my bike complaining of a clicking sound. I was quoted $35 for a mini'tuneup, but it was only a noisy spoke so the cost was only $15. Thanks so much for the break. I'll be back again. read more

We are fairly new in town, and a mountain biker we know recommended this place for our daughter's first "big kid" bicycle. The staff was so friendly!!! They kindly helped us find the right size bicycle... even though we told them we planned to shop around for used bicycle elsewhere. It turns out we couldn't find a quality used bicycle at the time. We ended up buying from them, and the salesman generously threw in a squeaker for the handlebars. I'm sure we'll be back for many more bicycles as our kids grow. read more

Bought my first two "real" bikes from these kind folks, I drove to every bike shop in Redding and I can assure you they were the most helpful, and had the best service. Shortly after I had a slight problem with my front brake(caused by me pulling my own front wheel off) I took my bike in expecting to leave it and they fixed it within minutes. I judge a business by not only how they act when selling the product, but after. And I can assure you the provide awesome service both before and after the sale! Thanks again! read more

Not very helpfull, very sarcastic when I asked questions. Hopes to find a bike other than a Trek from somewhere else if I can.

Took in a bike I hardly use for a slight tune up/repair on one of the shifters. Shifter was repaired (was told at cyclopedia in the past that it needed replacement), also got some tires and tubes put on. I could tell that the owner/mechanic put some time and effort in getting the bike into smooth operation. I'll keep that in mind when I need to buy another bike. All in all worth coming here. read more

I brought my "hot mess" in to get it all ready. They were very friendly from start to finish. I will definitely be going there to purchase my next bike!! read more

Extremely friendly. Needed a few energy snacks for the road and they had exactly what we needed. Clean, good music, inviting atmosphere. Lots of stuff to look at. Kid friendly. Thank you for the directions. read more

If you are looking for a new road or mountain bike to purchase, make The Bike Shop your first stop. They are a family owned Redding (local) bike shop that has been around since 1978. The owners are super helpful, knowledgeable and go out of their way to help you. They are also a Trek dealer ...a great American made bike company. I recently took my 8 year old Trek carbon fiber bike in because the there appeared to be a couple cracks in the frame. The owner took pictures of it and contacted Trek and facilitated my getting an unbelievable credit toward a new Trek bike. This experience was like the old days when companies and businesses stood behind their products. The owner set my new bike up to the same adjustments and geometry as my old one. I didn't miss a beat when I got on it took my usual 30 mile ride. These guys are great. If you need a bike...buy a Trek, and buy it from The Bike Shop. read more

If you didn't buy your bike here, they could care less about you. Giant, Specialized are much better bikes. Would not go here ever again. Glad I never bought a bike from them. You are much better off at other shops read more

Wow!! The kind, knowledgeable and experienced folks at The Bike Shop have become my new forever bike family! They were so patient and attentive while my husband decided over time what he wanted, and with their expertise and guidance he purchased the perfect bike! This family owned local business made this such a great experience for him, I decided I needed help too and went back for myself! As I watched their interactions with other clients too, they genuinely care what is best for each individual who calls or visits their shop. If you are even remotely thinking about a bike, accessories or anything related to biking, you HAVE to see them before making your final decision. A bike is a big deal, and you need confidence that you have the best machine that will allow you to have your epic adventures. The Bike Shop will help guide you to what works best for YOU. I will refer all friends and family to them. Ride-On read more

Not sure what's going on with all these reviews, but in my 4 years doing business with The Bike Shop I have been treated with nothing but respect and kindness. When I walked in there clueless and wanting to get in to cycling the owner and then his son spent over an hour talking to me about what would and wouldn't be a good fit for me. These people are not "salesmen". They are honest folks that want to get you on a bicycle that is appropriate for your needs, competence and budget. Their service after purchase is also fantastic. I had problems with a wonky crank on my first bike. Service was FAST, affordable and done right. My family has purchased a total of 4 mountain bikes from them and we couldn't be happier with our purchases and service. I have (obviously) recommended them to friends and family and will continue to do so. If you want to deal with "Bros" who mill about the counter, drinking Rockstar, ignoring you until the 10th time you ask for help and then keep trying to sell you the $2,600 MTB on the rack because it's the one they want. Then do not go to The Bike Shop. There are plenty of other places in town where you can get that. However if you want to talk to people that know their stuff in a kind and welcoming environment then head to The Bike Shop. read more

Excellent customer service! Knowledgeable staff who want to help! If they had a larger selection I would go more often, but if you need some assistance picking out what you need, this is a great place to go! Been in Redding for years and everyone knows they only provide the best service and bikes! read more

This is a great place to get parts and fix up your bike. I have been going here for the past 2 years slowly fixing up my bike that I've had since college. They always have the parts I need. One time, after buying a new wheel and being unable to make it fit, the mechanic adjusted my front brake ( which was the problem) free of charge. Great shop! read more

Great customer service. They got me all set up for a winter touring trip. Always able to answer questions and good timely tunes ups. Very knowledgeable and just nice local people. Keep it up guys and thanks for all the help. read more

Today was my first time to The Bike Shop. I was very impressed with the great customer service. My stroller had two flats along with two flats on my bike trailer. They were very accommodating and quick to fix all tires. I was at a loss on where to bring a stroller to have the tires repaired. I'm so thankful I had made the call to The Bike Shop. They are awesome. read more

I have been going to the Bike Shop for eight years. In that time I have purchased three bikes and a fourth is just around the corner. I visited the other shops in town before my first purchase and no offense, but something was missing from all of them. There is something about receiving attention from a family business that can't be replicated otherwise. There are many good brands of bikes on the market and many are sold in Redding. Ultimately you will need service and irregardless of the brand you buy this will become the most important thing. I'm not trying to say anything bad about the other shops in town, but you would be well served to go to this shop and meet these people to compare. On the surface they are just a nice family business, but in fact they are able to professionally fit you to your bike. W/O asking, I have been given a discount on service because of some issue with a bike that I have purchased from them just to do the 'right' thing by me. I left feeling guilty because of the deal I got and I didn't feel like I got special treatment. That sort of thing keeps me coming back. As a second generation bike shop in Redding they may be the oldest bike shop in town. There is a difference and it shows. read more