I walked in looking for a bike for my growing son for his birthday. Randy met us at the door and…read moreshowed us what he had. Honestly it wasn't much due to COVID and shipping issues. but after spending some time with him and conversing we decided that we would buy from him. He showed us a Kona mountain Fire that was beautiful and exactly what we were needing. We also went to other bike shops but nobody showed the hospitality and customer skill that Randy has. We are very happy with our purchase. We got our son the Kona mountain bike and we didn't end up paying over a thousand dollars. Which I noticed at other bike shops either you were going to spend $500 or $2000 for a decent bike, no real middle ground. Thank you so much Randy we appreciate your kindness and interest in our purchase.

Great customer service! I took my mom in to get her bike fixed and they were very helpful with…read moremaking sure not only that her bike was fixed, but also adjusting her seat height and handlebars to make her rides more comfortable for her. They were done with everything in under 15 minutes. If you need a bike shop, check this place out! You won't be disappointed.

Love the service these guys offer in the repair shop…read more I was down for the count. Going uphill and the rear derailleur cable snapped. Though busy, these guys jumped right on it and in a few minutes, I was struggling up hills again. And the did a little extra something to better my bike. Awesome service!

I took tires and inner tubes to be mounted. The owner said it would just be a little while. He'll…read morecall me . four hours later since I was from out of town I went to lunch ,wash my car. I went back to the shop. nobody even touched the wheels were hanging on the wall four hours later.so I brought them home. He looked at me with no apology or explanation why he didn't do it just a smirk ! don't ever go to them. I guess I didn't have thousands to spend on some new bike so he didn't want to deal with my small issue

Best vibe in Redding! Helpful, knowledgeable staff. An excellent well stocked shop for…read moredo-it-yourselfers or full-service by on-staff mechanics for projects requiring highly specialized tools. Also, they have extensive knowledge of the area's trail systems and current conditions.

I brought my eBike in for replacing brakes & tires. They did a great and very thorough job of…read moreproviding a quote and staying with it. They went above and beyond just my request, making sure the bike was safe and better than when they received it! Thank you Adventure Hub - off for a ride while it's still cool :)

Mt Shasta is very fortunate to have The Bike Store. All mechanic work is done by the owner. He…read morehas decades of experience. Internet or close to internet pricing on parts. He get busy sometimes, has limited space, and you cannot just bring your bike in and expect to get it back the same day (sometimes you can). What he doesn't have in stock he can usually have delivered in 2-3 days and at very competitive prices. So, definitely plan ahead. While I can do all the work on my bikes myself, I trust Mike to do things right on my bike. He has a great eye for detail and catches stuff I sometimes overlook.

If you want to be shamed for riding 1) An e-bike, 2) a bike that cost you less than $5,000, and 3)…read morea bike that uses cheap parts (which many or most bike manufacturers indeed do on bikes in the "affordable range," likely), then this is the guy for you. By the way, Mike, can your average customer -- or the average American for that matter -- generally afford a bicycle at a higher price point than around $1,000??? Is that really your general experience? Because, I don't appreciate the way you absolutely shamed me for riding the type of e-bike I brought to you for fixin' up. And, in front of two of your other customers. It's just a dick move. Thanks for the 2-second derailleur adjust. But, if that freebie is the admission cost to the Mike the Bike Snob Shaming Show, then I will steer clear of ya and take my bike(s) to The Fifth Season or elsewhere. Thanks for nothing, guy.

I first came to Pullins cyclery over 40 years ago.... it is still an Awesome shop... It is one of…read morethe last remaining old-school bike shops in Northern California. Friendly service, good products, and expert advice that you can only get from a family owned and run establishment such as Pullins. The put this bike together for me..... Thanks to Steve and Geff.

How can you not love this piece of history - including the owner! It's an experience just walking…read morein the front door.

Did a amazing job servicing my son mountain bike fair prices got right in...recommendread more

I went in to get some parts and to have my fixie tuned up. They did an awesome job and treated my…read morebike with care. Also, they have friendly staff that is dedicated to working on your bike. -Alec

Couldn't have been nicer or more accommodating. Had a flat tire repaired and was in and out in 20…read moreminutes. Thanks AMain for such great service and attitude!