Pullins is the best place in town to take your bike. Aside from being service-oriented, dedicated,…read moreand experienced, the shop itself is worth the visit--like stepping into the past, with its wooden floors, stacked bikes, and all manner of tools and equipment hanging from the walls. They not only fixed my bike but helped me load it into my car and gave me a few good tips. Old-timey service in an old-timey setting. Love it.

I first came to Pullins cyclery over 40 years ago.... it is still an Awesome shop... It is one of…read morethe last remaining old-school bike shops in Northern California. Friendly service, good products, and expert advice that you can only get from a family owned and run establishment such as Pullins. The put this bike together for me..... Thanks to Steve and Geff.

Did a amazing job servicing my son mountain bike fair prices got right in...recommendread more

I went in to get some parts and to have my fixie tuned up. They did an awesome job and treated my…read morebike with care. Also, they have friendly staff that is dedicated to working on your bike. -Alec

I brought a new-used bike in because I stripped the pedal holes and needed new crank arms…read moreinstalled. I brought the necessary parts. I was told I had the wrong parts and they needed to order the right ones. They kept my bike for a few days before calling and telling me they needed to order the right ones and some of it was on backorder for a month. The price and time frame didn't work for me so I took it to another shop for a second opinion. The new shop installed the parts I brought and said they WERE the correct parts. I don't know if this was just a mix-up by the technician at North Rim or some other kind of shenanigans to get me to buy expensive parts from them instead of using what I provided. Either way, my trust is gone. They also charged me $20 to take off and put back on the same broken crank set.

Picked up this beast two weeks ago and I am Loving it! Was hesitant to pull the trigger but the…read morestaff helped me out and got it in stock for me. Had a great fitting done yesterday to tweak all the angles and heights to fit me perfectly! Would definitely recommend this shop to everyone! Also highly recommend the fitting. I'm amazed at what a difference a few millimeters one way or another improves your ride comfort!

Great local bike shop. Best mechanics in town. Always eager to be helpful. And they support the…read morelocal high school team.

I had to drive 6 hours to get a Liv Bike since this is the only shop that had the bike size I…read morewanted in the United States. When you make that kind of effort to purchase a bike, the people that work there play a role in your purchase. Peggy was SO PATIENT in guiding me in my purchase and assuring me that the product I wanted was everything the manufacturer described it. Then, I picked up the bike and not only was Peggy super helpful EVERYONE in the shop made sure that everything about the bike was to the specs I wanted it to be bc they believe in the ethos that everyone should have fun riding in your bike. Again, they met me with such patience, knowledge and expertise that although the 6 hour drive was A LOT, I got the bike I wanted and just an overall great experience to why everyone should support their local bike shop. Thanks again Peggy, Evan and the rest of the crew you guys are AWESOME!

Very nice people here, and good service department. They will get you in and out quickly.read more

Had a great buying experience overall. Thanks to Stacy. Would highly recommend this shop if you are…read morein the area. In my case I drove all the way from Sacramento since they were the only shop within 100 miles that had the bike I wanted.

I recently got hurt on my road bike and decided to go back to my mt bike. upon putting on the tire…read moreI tweaked the driveline and gears. I took it there and dax fixed it in 5 minutes. I used to go to Chico bike and board then campus bikes. But hands down love the vibe here compared to other places. Definitely will go back

In town for the weekend, and had an amazing experience here. Mechanic helped with my persistent…read moreflat issue. Great customer service and really appreciated him taking the time to explain how to right size the tube to avoid the problem in the future. 11/10 would recommend.

Great place to get your E bike. They have the best deals and helpful staff. we ended up getting the…read moreAventon current mtb. It's amazing. Thanks Erin and Eric!

Had an appointment for him to come and pick up my E bike never showed up never called supposed to…read morebe here at nine is now 10 o'clock

Came in w my kids dad to buy the new treadmill that inclines and declines. We knew we wanted to get…read moreit and we knew we wanted to buy it online- possibly fr Dicks, depending on if they price matched or not. We were at the mall anyway so decided to go in to check it out in person. Tyler or Taylor, crap I'm bad w names, but it was either Tyler or Taylor, really went above and beyond to help us with answering our millions of questions and trying to help us when we asked to get it going to try out. He was unable to get that key thing to work, but man, did that kid give it a valiant effort. We really appreciated his assistance and patience. The store is clean and well stocked. Will absolutely be back and highly recommend.

Another chain store that does well checking off a lot of needs in many different categories. Much…read moreof it must come from China and currently be subject to tariff prices. Strong service and part of the mall.

Ordered a board from them and it took three weeks to come in…read more Let me explain how this is a 5 star review: the board they had in stock had dents and dings, and they did not want to send that out to me. Instead, they ordered a new one from Sector 9 to make sure I had a perfect board and wasn't given the "beat up floor model." Josh was very responsive to my emails, and very clear with his communications and the steps they were taking. They value their customers and it is very evident by how I was treated. I cannot recommend them enough, and I cannot wait to make future purchases through them since I reignited the spark of skateboarding in my life.

I ordered a longboard through Amazon and Boards on Nord is the 3rd party seller. It's been over 10…read moredays - it was supposed to arrive today at the lates and FedEx shows they don't even have a package, just a label. All of the phone numbers are disconnected. (530-636-4340 & 530-899-1455) What's up?

It's a hit or miss when it comes to the semi-annual bike auction since the bikes they sell are ones…read morethat have been recovered from theft (in other words, it pays to register your bike, especially if you've paid over $50 for it). Definitely sign up at Facebook to be notified of the event (starts a few weeks into the new semester). However, their service is outstanding and reasonably priced. Located on Chico State campus (between the BMU and the PAC) with convenient hours and now at their shop on 4th and Cherry, they are very conveniently located. We have Chico High students who ride their bikes to school--often through orchards and other areas where thorns and sharp pebbles come into play. As such, one of our kids got a flat and had no money on him for a repair. After a quick phone call to the shop, arrangements were made for him to walk the bike in, get the flat fixed ($7), and he was on his way again. Matt, the store's manager, called for the credit card information and processed it right then and there. Well worth it for the added peace of mind.

I was referred to the shop on 4th and Cherry by the Bike Cart on Chico state campus. These guys are…read morean honest and really affordable bike repair. They don't even charge labor, and have very reasonable prices. I was charged $8 dollars for a tire repair/light tuneup. I gave the guy a tip and rode off just fine.