The BBQ Doctor came. He diagnosed. And he repaired. I am not a handy man and I did not want to begin practicing with propane items around kids and family. It was a fast repair the quality on trouble shooting was perfect. Very friendly and just in time for the football game. I trust the BBQ doctor for sure. read more

The BBQ Doctors - Back up and running. - Grill Services Near Me

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I called the BBQ Doctors today to inquire about cleaning and perhaps repairing my Weber Genesis II grill. My grill is about 7 years old but we haven't used it much for the past year. I opened it up the other day and saw rodent droppings in both chambers underneath the burners. Some other companies had responded to my Yelp inquiry but from either their reviews or chatting with them, I concluded they didn't have the right experiences or scope of services to meet my needs. When i called the BBQ Doctors, Martin answered the phone. I described the situation and Martin confirmed that he has taken care of my grill type many times over the years. He informed me that he doesn't come out to do an on-site assessment but instead does his assessment by looking at photos. Per Martin's instructions, I text to him 4 photos of the grill including a photo of the full grill (top closed), full grill (top open), close-up of the flavor bars, close-up of the burner tubes + heat deflectors. I also sent him a photo of the rodent droppings in the chamber. About 10 minutes after sending the photos, Martin called me back. His message: "I thought I had a good incoming customer, until I saw your photos." My first thought was that my grill was in such bad shape I needed to replace the whole things. Instead Martin, explained that my grill looks in great shape and that he recommends that I do the cleaning myself. He explained that he wouldn't feel right if he told me that the best way to proceed was to hire him and pay his cleaning fee. He then went on to describe the easy steps for me to take to clean the grill - degrease it, scrape the residue off the flavor bars and heat deflectors. He described that although it's clear that rodents had been inside, it actually doesn't look that bad and that he has seen far worse. He said that a DIY cleaning holds minimal risks for me if I take proper care. Martin was very helpful to me to set up the project for me confidently DYI. I can tell that with this approach to working with me, even though his recommendation was not to hire him, that I'm confident that he would be effective and professional dealing with customers that actually hire and pay him. If you have a grill that you've neglected for several years such that it needs a thorough cleaning and potentially some replacement parts, call Martin - I'm certain he will do a great job for you. read more

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Martin Gross--AKA The BBQ Doctors--really came through for us this year! We have a 20+ year-old Grand Turbo BBQ that was not working properly and was grimy and dirty. Martin saved us a ton of money by picking up our BBQ and refurbishing it. Within a week, we had what looked like an almost brand-new BBQ! It's squeaky clean and polished. The ignitor now works with the first push, and he replaced the grates, burners, and even cleaned the ceramic tiles. Martin went above and beyond by patching a rusty hole in the back and replacing the broken temperature gauge. The BBQ looks amazing and works even better. Thank you, Martin and Joe! read more

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Just wanted to share a really good experience I had. I had three gas patio heaters 2 of which were no longer working and I had no idea who to even call. Got a message on nextdoor and BBQ Doctors was able to come the same day I called them and Martin was able fix both of my patio heaters in under 2 hours. He was super friendly and the good thing is he explained what was wrong with each patio heater which was great for a nerd like me that likes to learn new things. Reasonably priced and excellent job. read more

I have a 1998 Weber Genesis gas grill that had a outdated hose regulator. Didn't think it could be replaced because of the age & availability of replacement parts. I was ready to get rid of it. This grill was passed down to me by a very close friend and has sentimental value. My wife talked me into looking at options for help and we found Martin. He was great on my initial phone contact with him and talked me thru the entire process & repair options. We agreed to have him clean the entire grill and complete the hose regulator replacement. He picked up the grill, completed the work, and delivered it as promised looking great. I would highly recommend Martin for all BBQ cleaning and repair services. read more

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So glad I found Martin to repair my Weber Genesis BBQ Grill. He identified the issue right away and fixed my grill within an hour. Easy to reach, quick to respond, considerate, warm, responsible and highly competent, Martin is truly the best BBQ grill dorctor in town! read more

I have a Jenn-Air (Kitchenaid) grill which one burner wouldn't light on and Martin was amazingly helpful. I called on a referral from the Grillmasters and since our house is a bit far from his usual service area he asked me to describe the problem and send some pics then he game me some very helpful pointers on what to try. It only took me 5 minutes to remove and clean the blockage from the burner nipple and it was good to go. Sent Martin a tip over Venmo and saved his number for the future for sure! read more

Martin had previously done some work for us a couple of years ago. He did a great job and when we had some problems with our our fireplace and patio heater, we immediately called him. Martin came out and did a perfect job and got everything working and provided a detailed explanation of the work he did and some suggestions how not to have the same problems again. Highest rating possible. Bii Healy-Ridgemark Estates read more

I called BBQ Doctors for help after acquiring a free outdoor patio heater that did not work. Martin responded quickly and was able to fix it after some clever trouble shooting and creative repair techniques. The job took longer than anticipated but his charges were very reasonable and I ended up with a high quality unit that now works great! He also took the time to explain how to use the heater and what cautions to take. I had a great experience with this business and highly recommend them! read more

Martin is the best with building out backyard BBQ or fixing what you have. He has many years of experience and knows exactly what your issues are just by telling him a few things. He's also super honest and does NOT gouge you. There isn't anyone else I know who has this much experience and work ethics! He fixed my KitchenAid outdoor grill I got 3 years ago. He also has great ideas on how to grill, clean, and maintain your backyard deliciousness maker! He's the best and I totally recommend him!!! Call the BBQ Doctors @ Martin (408) 396-1440 read more

To all those people looking for awesome and quick service I would definitely recommend BBQ Doctors. I called Martin and he was driving to another service call but he still stepped me through several steps on the phone to get my grill back-up and running. I thought I also had an issue with one of my valves so I had Martin come by my house and he diagnosed my issue (cracked knob) in 5 minutes. Highly recommended! read more

I have a 15-year old (or so) propane gas grill I bought from a company called Barbeques Galore. The model is a Grand Turbo. I tried to do a cleaning and re-start it for the spring and it wouldn't light. When I did some research, I found a new built-in version of the exact same grill is online for sale for $4,000! So I went looking for repair options. I found a retailer in San Jose who referred me to Martin. Probably the thing that most pushed me to give Martin a 5-star rating (which I don't often do) is his combination of knowledge and up-front service. He spent over an hour on the phone with me - at no charge - trying to help diagnose the issue. I sent him pics, we tried a bunch of things over the phone first. I believe if the repair was simple he would have been satisfied knowing he helped me even if I didn't use him for a "rehab". As it turns out, I had a leak in the gas line that couldn't be diagnosed over the phone. I also had a few parts (about $100 total which I ordered myself online) that needed to be replaced, and the BBQ needed to be rehab'ed (essentially de-greased!). Martin came out and spent about 6 hours at my house bringing my BBQ back to almost new for a fraction of what it would cost to purchase a new one. I helped him take the BBQ apart to find the leak which he fixed, he installed the new parts, and then he performed two important services - the grill has 6 burners which were functioning but the 50 or so tiny holes were clogged, so he drilled out each and every hole, plus he "wire cleaned" my grates back to near new. Full disclosure... it wasn't cheap - and I also paid a trip charge since I was over 50 miles away. But for less than $1,000, I essentially have a grill that performs as well as one I'd have to pay $4,000 for new. Money well spent and given to an honest hard working small business person. read more

Who would of thought calling from an internet search would be such a positive experience. I spoke to Martin and I must say, he is the best! He helped me on the phone and explained everything from start to finish. His knowledge, skills and professionalism is second to none. I would definitely use his services for all my grill needs. He even shared a lot of tips on how to maintain and clean my grills. read more

Martin and Ryan did a fabulous job cleaning my BBQ. It had not been used in nearly 5 years, and the black grease was caked on the burners. They picked up my grill to take it to their shop, and they returned it so clean that it looked like it was new! They obviously put a lot of pride in their business. Plus, they were very friendly and respectful. I highly recommend The BBQ Doctors! read more

Bbq doctors came out and fixed my rotisserie burner. Martin Gross did an excellent job and I highly recommend him if you are having problems with your bbq grill. read more

Martin is amazing! He provided suggestions over the phone for me to try myself and I was able to fix one of the issues. I was still not able to get the rotisserie burner to light. I texted Martin and he over in less than 2 hours. He is very knowledgeable and was able to pinpoint the issue and fix it quickly. His honest approach is much appreciated! A great partner to help with your BBQ needs. He gave some great tips and tricks for grilling and keeping your investment looking pristine. I highly recommend Martin is you are having any issues at all with your BBQ! read more

My lynx grill had been Operating poorly and inconsistently for many months. Martin, the principal of the barbecue doctors thoroughly diagnosed the issues and explain to me exactly what would be needed. My grill is back to top performance and looks like new. What a relief, to a problem which was hampering my enthusiasm to have friends and family over for gatherings. Thank you Martin for the thorough, professional, and responsive service. I am back in the game! read more

Martin came out to my backyard to see an old brick barbecue built in the 1960's and ready to level. He assured me that it still had a very high cool factor and just needed some pressure washing and some white painting on the back wall of the unit to make it look great. He emphasized that the movable charcoal bed was great for control and took the center bed and grill out to wire wheel and paint black. Now it looks great and getting compliments (and I'm getting great barbecue!). His recommendations saved me a ton of money for not having to replace this lovely old barbecue. read more

My dad had a very expensive (over $3000) Viking grill that was his pride and joy. It stopped working about 2 years ago and he gave it to me. I had my husband look at it but he couldn't figure out what was wrong. A friend who lives in Morgan Hill told me about the BBQ Doctors who had repaired their Vermont Castings grill. I called Martin and he and his partner came out to take a look at it. They had it not only running like a charm, but looking shiny and new, in a bit more than an hour. We are now ready for the remainder of BBQ season and we didn't have to spend thousands for a new grill. They do "tune-ups" to get your grill in shape and they also sell new grills if you want one. Very nice guys, very good work. Highly recommended. read more

I could not fix my BBQ and exhausted every single company that i could think o.f The igniter and burners on half of my grill wouldn't work plus i couldn't figure out how to get all that soot and grease off my grill. the BBQ DOCTORS came to my house in a timely manner in less than half the time it would have taken me to get started and even begin to figure out the problem they made my grill work and look new. I even signed up for an annual cleaning. thank you BBQ DOCTORS read more

I had just bought a house with a built in island in the backyard it seemed like a great deal with the home, but that was until i went out to cook on it for the first time. the BBQ was trashed inside. I had no idea what model I had or how old it was, plus no idea the kind of things that the previous owner had cooked on it or how often it was maintained. I went into BBQ Galore and they referred me to the BBQ DOCTORS. I called them they were very polite, when they arrived at my home they were very professional and informative. Turns out i had inherited a $5,000 dollar BBQ, which i could not afford to replace. The BBQ DOCTORS offer a refurbishment service which promised to make my grill look and work like new. They made it a reality. Thank you guys I am even going to grill through the winter! read more