Feels a bit strange to Yelp review a department store, but I really wanted to shout out one of…read moretheir associates. I believe his name is Aaron (longish black hair) because he is such a fantastic hype man! He is always bubbly and enthusiastic, and makes me feel so good about my purchases. I generally dread small talk interactions at check-outs, but he makes it genuinely enjoyable. The store itself is great too. If you like to shop at places like Marshall's, Sierra, TJ Maxx, etc., this is definitely the best version of them. I appreciate that the clothes are actually organized, and they have one of the best shoe selections of any store. The prices are generally good and reasonable, but the clearance prices are often extreme deals with the caveat of very limited selection (obviously though, since it's clearance). They also have a really good selection of skin care, hair care, and make up. Those are the discounts I often end up appreciating the most!

9/9/2025 Stopped in…read moreto see what handbags they had.. Not too many- ended up browsing for clothes...(I did wander through the shoe selection).. Apparently loss prevention staff was monitoring someone and actually prevented him from walking away with a shopping bag of items.. I'm glad retail stores embrace the prevention of shoplifters.. rather than some stores just taking the loss and letting them walk away..although is the safety of an employee worth it.. is always a other view.. I did good- no shoes- no handbags just two sweaters- hehehe.. if you use your Nordstrom card you save 5%.. !!

Purchase a Versace watch online, spending over $2000. Went in to get it sized for "free" as stated…read moreonline. Well both Karens (the one at the watch repair, and the one old hag at the watch counter) both treated us like shit. Crazy how Macys employees rude ass old women with no customer service skills. I am beyond disappointed at the way I was talked to. Never will I spend money at this store again.

Shopping in a Department Store sometimes seems quant in these days of "high tech", but often enough…read more"high touch" is preferred. The nearest Macy's to us is the one on Reno, which is a bit better selection-wise than our old nearby Concord (California) store. We were here today looking for deals and vacation clothing and we found them. Gayle has a good bargain nose, including discount on discount options. After about an hour here, we did well and left the store with a bag full of good looking fashion.

From the buyer perspective only - we came in here on a Friday night as we were looking to kill some…read moretime with friends. They have a really fun and pretty curated shop! They do a decent job of keeping the attire organized and having a good variety of fun and silly items and practical things like boots, coats, and the like. The pricing was a little on the high side but likely necessary to make the model work. I think it's a great option if you want to thrift or shop secondhand with a little less legwork than the large box thrifts while shopping local.

I had a very disappointing experience with FreeStyle Clothing Exchange in Reno. I sent in a bag of…read moreclothes and made it very clear that I wanted anything they didn't buy returned to me. They did the opposite and got rid of the clothes. When I called, one of the managers initially said they would make it right by increasing the cash they owed me for the clothes they did purchase, and told me to call back for the amount. But when I did, I was told they didn't need to do anything since I had "signed something" that allowed them to get rid of my items. This is not just poor communication. It's bad customer service. They went back on their word, didn't respect my instructions, and left me with no resolution. I will never go back.

My first time in Windsor and what a gem. If I wasn't shopping with my 19 year old granddaughter I'd…read morenever have discovered this great little dress shop. My granddaughters social calendar is off the charts busy with formal and semi formal events and this shop is a total gem. The price point is extremely reasonable and for as many events that are on this UNRs social calendar it's a godsend! They have a deep inventory of any imaginable designs to suit any fun occasion. The staff must enjoy working here because they all seem to be having a good time bringing dresses back to the dressing rooms and checking on customers with smiles and general happiness. After shopping the big department stores for similar styles etc. this was by far the very best place to find dress success!

We love the dress selection and other clothes that Windsor sells. We have purchased almost every…read morehomecoming, military ball, & prom dress from Windsor since my daughter started high school. However after our last shopping experience at the Meadowood Mall store yesterday 4/18/26 at 3pm I am so relieved that we won't need anymore formal dresses. The store was crowded (which is to be expected on a Saturday this time of year), but we waited over an hour in line for the fitting room. The girl who was working the fitting rooms was polite and working very hard. The one cashier Bryana was extremely rude. Its obvious this girl dislikes her job. Im sure the store is running on bare minimum staff, but that is not a reason to be abrasive to customers. Most people shopping for prom is a once...maybe twice in a lifetime experience. Please dont act irritated when you are doing the job you were hired to do. Greeting customers, answering questions & helping others is a job requirement. The product quality and value for the clothes is extremely reasonable for Reno, but there are many dress shops in the area that people can go to and if the employees at Windsor are like Bryana, people do have other options for their shopping experience.

Very impressed with the customer service. Brought in 3 large bags of clothing to put on consignment…read moreand it was looked through in less than 10 minutes. The owner was very informative on the consignment process and pricing. Someone even helped me with my bags of clothing that were not the right labels/season back to my car. This store has been in business for a long time and I can see why. Wow!

Have purchased a few items here and they have been great quality and great prices. The employees…read moreare super helpful, friendly and knowledgeable. Even though this is an upscale boutique they never make you feel out of your league. If you need a dress for a formal event, a great coat or just something fun you can't get anywhere else this is the place for you... they also have layaway which can help for that pricier item you just won't be able to live without!

An amazing boutique in the cutest little part of Reno! The owner, Hope, is so nice and amazing! She…read morecatered to us and made sure we were happy with everything. The selection at this boutique is great! There are so many items that cater to various styles. We hand picked our own charm bracelet during our visit and had the best time doing it! If you're in town, check this boutique out!

Sierra Belle nails that "cool girl boutique" energy -- trendy without trying too hard. The pieces…read moreare stylish, wearable, and the staff makes you feel like your best self while shopping. Walked in for a quick browse, walked out with a new fit and a confidence boost.

The Niche has really cute decor at reasonable prices. I got the heart chimes as shown in the video,…read morewhich are very pretty and do make a nice bell/chime sound. They were $26 and when I looked for me online for more since I got the last one, they ranged from $29-$48 so definitely priced well at the Niche. The earrings were also nicely priced and cute for stocking stuffers. As I was shopping, the ladies came by and were putting things aside so that I wouldn't have to carry so many things. They wrapped everything nicely as well, just really giving good service.

What a lovely boutique located in The Legends mall. Suzanne…read moreis a delight-so friendly and helpful! They have a great selection of well priced clothing as well as fun home decor. Be sure and check out the jewelry and handbags!

By the time I got here, I was exhausted. I only came to the…read moremall today to pick up a pair of "disposable" flip flops from Old Navy, see other Yelp Review. But ended up hanging out and walking the entire mall for THREE hours while my wife shopped. Quality/Quantity - Good quality stuff (for my wife). She ended up buying some jewelry. Sorry, I did not take any pictures. Atmosphere - Nice small local boutique. Again, I was too tired to take pictures. My wife enjoyed shopping here, so I am sure we will be back. Open 7 days a week from 10:30am or 11am to 5pm or 6pm. Plenty of mall parking. Service - 6 stars. I can see why you have 37 five star reviews! Everyone working here is so friendly. Greeted as we entered, offered drinks, which I did not expect. What a way to end my 3 hour shopping spree with a beer and a very comfortable armchair. AND free wifi from next door, lol; so I can post my Yelp pictures! Price - $50. Owner Comment - Congrats on your success since 2005 from Salon owner to boutique owners.

Perfect selections for travel capsule, day to day and wine…read morecountry. Quality clothing and accessories. Had a little snafu with one item and they went above and beyond to address the issue. Old school customer service that deserves 5 stars!

Far too expensive for a "thrift store " . Only one person spoke to me. I was really disappointed…read morewith the whole experience

Super cute spot! At first I thought it was more furniture oriented and while they do have a lot…read moredon't be fooled! They also have a separate section in the side of the store for clothing! I did think some of the prices on the clothes were a bit overpriced so was hard for me to buy more than one article of clothing. They did have a section just for wedding dressed which i thought was cool! A friend of mine wants to thrift her wedding dress so i made sure to tell her about this spot! Shop owner is super sweet and offered to hold my items at the front while I shopped! parking is pretty limited though, only have about 5 spots in-front of the store but luckily i went when it wasn't busy.

I usually get drawn in by the cute mannequin displays. The staff is always so nice and helpful if…read moreyou are looking for something specific. Dressing rooms are nice and clean as well as decorated stylishly. For the pricing, jeans are priced well. There are definitely good sale finds. The tops vary in price where I would say some are good deals and reasonable, but sometimes there are some that seem overpriced.

I love this boutique!! Owners are so sweet and amazing, I highly recommend. Clothes are always so…read morecute and good quality.