The Terrace Club was my wedding venue for my January 4, 2026 wedding. Now that I finally received…read moresome items I had left there, I can write my review. I'm giving this venue 2 stars, and to be clear, that rating is entirely due to the coordination services I paid extra for--not the venue itself.
The property is genuinely beautiful. Both the indoor and outdoor spaces made for a stunning wedding backdrop, and everything was well-kept. Hunter, the owner, was also a pleasure to work with--professional, kind, and clearly invested in the venue. The base package we booked (which did not include coordination) was a good value for what was provided.
Unfortunately, the $2,000 I spent on the 90-day coordination service was, without exaggeration, the worst money I spent on my entire wedding.
We were told this was a 90-day coordination package, but aside from the standard décor meeting that is already included for all couples, there were essentially no services provided until about six weeks before the wedding. This was incredibly misleading and not what was promised.
Our coordinator, Marlana, was consistently unprepared for meetings--repeatedly asking questions I had already answered and pushing back on details that were important to me. The timeline she created completely ignored my priorities, leaving only 45 minutes for dancing despite me clearly stating that was my number one focus. I ultimately had to create and manage the timeline myself, which defeats the entire purpose of paying for coordination.
On the wedding day, the lack of professionalism and organization became impossible to ignore. I was directing vendors and answering questions during my own photos. Even my photographer had to come to me multiple times because they were given an incorrect timeline. Marlana was nowhere to be found during key moments like getting ready and photos--times when a coordinator should be most present.
Basic service elements were also neglected. The soda bar was unmanned for most of the night, the champagne tower was never distributed to guests, and water stations were repeatedly empty. These are fundamental responsibilities that should not require constant oversight from the bride or her family. The dance floor moved like it was going to break the whole night. The comments about the lay out being excluding are also accurate but we knew it may be that way when we signed.
To make matters worse, I was never informed that tours would be taking place on my wedding day. While I was getting ready with my bridesmaids, a group of strangers nearly walked into the bridal suite because the door was unlocked. My mother had to stop them and tell them it was not an entrance. This was a major breach of privacy and completely unacceptable.
The most disturbing moment, however, was when my mother went to find Marlana to address ongoing issues. During that interaction, Marlana put her hands on my mother and told her to "calm down." That is completely inappropriate, unprofessional, and unacceptable behavior in any setting--especially at a wedding where emotions are already high. There is no excuse for putting hands on a guest, let alone the bride's mother.
To make matters even more disappointing, my mom ended up doing much of what a coordinator should have been responsible for throughout the day. As the oldest daughter and the first to get married, it was really important to me that she be able to fully enjoy the day. Instead, she was managing issues and filling in gaps for a service I had already paid for, which is incredibly disheartening.
Lastly, we accidentally left a few items behind at the venue. That same night, Marlana texted asking what to do with them, and I was told they would be mailed out shortly that week. After hearing nothing, I followed up in mid-February and was told they would be sent the next day, but again, nothing was sent. It wasn't until mid-March that I was finally notified a package had been shipped, and I received it around March 18--over two months after my wedding. While I understand it was ultimately my responsibility not to leave items behind, the communication around this was completely misleading. Had I been told it would take over two months, I would have made other arrangements.
In summary: the venue itself is beautiful and worth considering for the price, but the coordination service was disorganized, unreliable, misleading, and at times completely inappropriate. I strongly caution anyone against paying extra for it.
