I've ordered from the Avenue previously without problem. On April 3rd, I ordered two items for an upcoming vacation on the 27th. On April 8th, I received an email stating that one of my items was out of stock. I also received an email stating that my remaining item was shipped that day. However, I was not provided with a tracking number which is customary. Today, April 17th I contacted Avenue to find out the status of my order. I was told it was delivered on April 12th by FedEx. I take care of my I'll elderly mother. The only time we leave is for her medical appointment. I was there the entire day. Obviously, I never received it. I was told it was not their fault that it wasn't delivered, and that it will take up to ten business days to contact FedEx to figure out what happened. So even though I ordered the item more than 3 weeks in advance, I very likely won't have the clothing I ordered for vacation. I am beyond angry regarding their response. The only reason I'm giving Avenue 2 stars is because my past order was delivered successfully. read more