Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!

Just to add a bit to my review, I have to say that Sam went above and beyond what I expected in…read moreservice. There was a small issue we wanted fixed before we closed the deal. Sam asked if we could wait until after the Christmas holidays and that was fine. Then, there was a mix up with contacts and the emails and texts I sent weren't returned. I grew increasingly frustrated. Finally, I called a different number, talked to Sam in person, and he not only apologized profusely for the communication problem, but also did more than we expected to resolved the original issue. A swing and a miss, but then a home run. Sam also was kind enough to have the car sent down to the Elgin office to close the deal, so we wouldn't have to go back up to Waukegan for it. Good folk to deal with. I counted up the cars I've purchased in my long life. It's 27 for me and my family. This was one of the most seamless and satisfying experiences. That there were a couple of glitches wasn't as important as that they were remedied immediately.

Spent at the very top of my budget to purchase a very clean vehicle. Requested an honest review of…read morewhat I might need to invest in the car to make sure it lasts me for several years. The salesperson generally seemed confused and untrained, and lied claiming that it was in good running condition. The car catastrophically overheated and broke down. Upon getting it towed to my mechanic, over $2000 of repairs are needed to just make it safe to drive. The manager was dismissive and asked me "what do you want me to do?" and offered me no respectable viable compensation for the headache. The $200 check he offered isn't going to make a dent in the $1100 I've already spent on tires and battery and the $2000 more I will be spending to repair a portion of it. Buyer beware.

Beware with this place. Don't place a deposit on any vehicle because they won't refund it if you…read morechange your mind and find a different vehicle. They sell cars over their book value too. I was genuinely interested in doing business with them but ultimately found a different vehicle and they refused to give back my refund and were upset because I didn't buy their car and so called wasted their time. Keep in mind I was gonna purchase out of state too. I was kinda forced to place a deposit with the guarantee it's refundable, but only apparently if i actually find something wrong with the car. Well yea the price was over 5k above market so I found something better but they don't see it my way. Keep in mind I didn't sign anything too.

From the owner: Family owned car dealership serving Elgin and surrounding areas…read more Call us today at 312 300 6996 or visit our website at buteramotors.com!

sadly im hard pressed to rate this place 1 star. Lux Car Sales & rental is sadly a really shady…read moresmall car dealership off of 25. at first i thought i was buying a car private party when i pulled up to this shack they call a business. the owner doesn't seem to know how to sell cars if you have any mechanical knowledge when looking at a car you'll be hit with the upmost disrespect all cars on this lot seem to have some sort of issue weather it's a small sensor giving a cel light or suspension being rusted and thrashed i'd assume to only reason this business have even 1 positive review would be they offer a slight amount off if you give a good review. very shady business. i doubt any of these cars can pass state inspections. if you do make the poor choice to come and test drive a vehicle please make it to your local emissions testing site.

Sold a car with a few problems , and it unexpectedly failed on me completely, they told me they…read morewould pay for the expensive repairs or allow a trade.

The reviews given here about Absolute are absurd, I'm on car number 2 from them and looking into…read morecar 3. Very easy rules to follow. Steve, Boris and marina and Lisa are all great at explaining the process to get a vehicle. Honestly if you maintain your car and your payments , they will work with you in the event of repairs. I love having the ability to have better vehicles when I decide I want to upgrade. See attached requirements to get a car from them.

Had to call twice to try and get a question answered on the rent to own program to see if I…read morequalified. I did not get a call back from Boris. I then called again and spoke to Philip who told me he had to contact Steve. I did not even get the courtesy of a reply. I even had contacted them using their email so if they did not have time to make a phone call, they could have emailed me. The truth is I believe I did not qualify but their professionalism does not exist. I was told they are in business 20 years.

Affordable Autos is the place to go when you're ready to sell your vehicle! Not only were these…read moreguys super friendly, I got a great deal when I sold my vehicle. Thanks guys!!

NEVER NEVER NEVER when I say NEVER I mean NEVER buy a car from this shady ass dealership. They sold…read moreus a lemon and lied about the condition of the car. What was supposed to be a great first time car buying experience turned into a nightmare just for my son to be blamed and judged. They took no accountability what so ever and even laughed in our face like it was a joke!

I find Fernando to be honest. He is not afraid to show and explain the issue. Compared to going to…read moreMidas for the same repairs I have saved over 3000 dollars. He seems knowledgeable. The only reason I did not give him a 5 is because I am still a new customer and time will determine the true value.

Absolute crooks!!! Do NOT trust this company. Extremely rude manager who lies to your face and is…read moreextremely arrogant!!! Charged me over 9k aed for a full service, returned car with scratches and permanent scuff marks on paint work then had the arrogance to say it wasn't them!!! Failed to provide a receipt for new tyres and refused to do so! Didn't even have the decency to clean the vehicle! DO NOT trust this company. They should be shut down!!! ALSO NOTE that any response from the workshop will just be false!!!

I ended up at Napleton's Elgin Kia because I was in the market to upgrade my vehicle. I had zeroed…read morein on a specific SUV, and they happened to have it. I worked with Dave L. He was a nice guy - and we got to test driving almost right away. Additionally, the price was very fair (the lowest end of KBB), and they negotiated some perks (remote start, which I had on my other vehicle). I did a trade-in, and I expected a low-ball on that, unfortunately. The only aggravating part was the "salesman" show that they put on during negotiations. Dave went back and forth with his "boss," and even once coached me to loudly say, "And I want the remote start!" when he picked up the phone. C'mon guys!!! *eyeroll* I might be a female, but I'm not completely dense. Cut the theatrics and be straight. The remote start, to their dismay, apparently cost them more than they had wanted to spend. I'm not sure how they didn't figure in that they'd need a bypass on a manual trans?? I was aggravated that I dropped the vehicle off for them to do the remote start and they were also supposed to reset the oil change indicator, as well as fix a loose dome light housing. Neither was done when I picked up the vehicle, so they hurriedly fixed the latter. Luckily there was ONE mechanic left at that time! Overall, it was a fine experience, and we both got what we wanted out of the deal.

Purchase experience was good as they were motived to sell. We loved the car. It was at 58K miles so…read morewe decided to skip the warranty as we didn't have plans to keep it beyond 4 years. About 19 days in and less than a thousand miles later, the engine went out. I can only assume they knew it was bad and sold me a lemon. Paid $18K for the car and now I have a $10K repair bill. I reached out to Elgin Kia to see if they can offer any support. They offered NOTHING. Don't buy here.