Great service Highly recommend…read more Knowledgeable Clean and friendly Definitely will be back

If I didn't live so far away (40+ miles) I'd make this THE go to place for my 2019 Honda CRV. I was…read moreon the tollway, going with the flow of traffic at about 70mph, when I suddenly heard an awful, terrifying, loud metal screeching sound coming from my car. When I was able to exit the tollway & pull over to a safe side street, I looked at the under carriage & found that the metal skid plate that covers & protects the underside of the engine, had come loose & was dragging & scraping the pavement. Knowing that issue creates dangerous sparks & other problems I decided to call AAA. Lucky for me, the tow truck driver suggested Charlie Car Care, and took me & my SUV there. The staff took my car immediately, reattached the skid plate with new bolts, and had me out of there in under an hour! Their price was very reasonable! I expected to pay 3-4x more, so was super pleased when they told me the price. The waiting area is nice & comfortable too. In addition to all that, the staff is super friendly. Madeline and Moises are excellent at customer service. Just like the other reviewers say...they are really professional & very friendly. All the staff members deserve 5 stars! If I lived 40 miles closer, I would definitely go back again. I HIGHLY recommend this business anyone that needs help with their vehicles.

New transmission installed and failed 8 weeks later. Rip off and closed doorsread more

The owner's dishonesty cost me almost 7 weeks without a truck. Steer clear…read more I brought my truck here to have a complete RevMax transmission kit installed because they told me that they could do the job and were familiar with the transmission on my truck (first lie) I was quoted around 4 days and a thousand dollars and when I called, the owner told me that they would take care of everything so I could get my warrantee from the manufacturer, this includes checking line pressures, clutch values, and some break in miles after re flashing the computer. After two weeks I was told that it was ready, and paid my bill of $1690. When I asked them about all of the pressures etc they hemmed and hawed and told me that a dealer needed to do that because they can't but everything is fine. They literally left me in the parking lot with a very NOT okay transmission. I brought it to the dealer who found fault codes and numbers that were way wrong. (Second lie, it was NOT fine, they didn't take care of any warranted stuff I specifically asked about. 3rd lie, they didn't even have the tools to check the pressures, let alone reflash the computer like they said they had) So, I brought the truck back and for the next 4.5 weeks I called and asked about it and kept getting stories about how nobody could figure it out. Finally they had another shop reflash the computer (which they said they already did, but did not) and the transmission started making pressures that made sense but still were far from right. So, I picked up my truck and brought it to a friend who is a mechanic. He had all the correct scan tools to work on the truck, and him and I were able to get the transmission running correctly after a long day's work. So, I was lied to about them being able to do the job, over charged, lied to that it was done right, lied to about what had been done, and in the end I had to call in a favor and fix it myself because they couldn't figure it out. I just hope that during the whole process they didn't seriously damage any hard parts in the transmission. I had a really terrible experience here.

Since this pandemic, recession/depression started I have been reviewing companies you really…read moreshouldn't waste your money at for a multitude of reasons, but I feel the need to point out businesses that I've always kept close to the vest as a widely-held secret, but honestly, if you still drive, you can't afford to waste your money at some 200K mile mechanic chain today either. One of the first things I do when I am working at a new office is to find the auto repair shop that the owners and managers of where I'm working at and trust with their car repairs, so when my office moved out to Kane County, that shop is Dundee Automotive. I originally had a Dodge Neon that I had bought years ago during a previous contract gig in Phoenix Arizona and I'm 100% certain Dundee Automotive kept that 'thing' running longer than any of the previous mechanics could ever dream of keeping mechanically sound, and it was their eye for catching things other mechanics would have missed that I felt secure with their service to give that car to my nephew on his 18th birthday. I've also bought a car from Dundee Automotive, and other customers will give them the heads up if they want to sell their car and as much as it sounds like a cliche, I bought a Subaru Forrester that was one of Randy's niece's cars and drove it for about a year, and I was able to sell it for more than what I paid for it. Most recently in 2017, I picked up an Audi A4 Quattro (also from Arizona) and while I'll let the dealer do the oil changes and give me the free service inspections, I leave it to Randy and his ace mechanics to do whatever service is needed as its considerably less expensive than the Audi dealer. If you've read my other Yelp reviews, you would know I drive this Audi A LOT around the Midwest, to conferences, conventions, client sites, etc, and (knock on wood) for German engineering, (knock on wood, again) to Dundee Automotive for keeping it running like it was new. Don't take my word for it, take a look at all the other reviews for whatever reason Yelp isn't currently recommending, as they are also five-star reviews, so the next time your check engine light goes off, give Randy and the mechanics at Dundee Automotive a try, I'm sure you won't be disappointed!

Went in to assess noise from drivetrain.It was determined rusted out control arms broken and new…read morereplacements required. I left. Ordered the parts and called to make an appointment to have them replaced.He scheduled me for first thing Friday morn 6-12-26 After checking in 8 am he told me ir was probably goingvto be hours before they coukd get to it.After waitng 4 hours in hot sun he came out and backed out of job and commitment. I did not presdure him. He could have refused at the point of making appointment.Instead he Grossly Disrespected me. In discussion i shared thst a mechanic onnyoutube faced with a hesvy rusted trailblazer did the job in 30 minutes, so if it goes easy it is not a big job by any means.To back out assuming the absolute worse casr possibikity and then to allow me to sit 4 hours ranks as the single most pathetic business management intrractionni have ever had in 60 years

When taking our car there we were assured that they were open the next few days, even on holidays…read more We left the car there with a total cost given to us by the owner. The cost was not accurate and we were charged $50 over. The owner had promised a less expensive part which was a big fail. We ended up buying our own part. In addition the mechanic turned out to be highly unreliable. Would not recommend this place. It was a big headache. Car was promised to be ready on Sunday and was not ready until Monday.

From the owner: John's Mobil is the highest rated mechanic in West Dundee. John has been serving the community for…read moreover 20 years and offers complete import and domestic auto repair. There's no job that we can't take care of. Call and schedule an appointment today and see why we have retained our customers for decades!

This is a place you can feel safe and protected. I was moving back home from MI to MN and crashed…read moremy car at 75 mph into the median wall. The car was so mangled and not only did they get me back on the re the next afternoon, they also took me for a test drive to make sure I felt comfortable and taught me how to steer without power steering. I asked then to put 4 new tires on and he just kept saying he was looking for a used one. Well when I got home-my insurance filed it a complete loss-and I would have been out those tires. They could have taken the job and money but they did exactly what I needed to get home. I was scared, stranded, and needed help and they felt like family. I may move to Elgin just to be near such an honest, wonderful, hard working and smart group of people. They save lives in their own little way, one automotive job at a time and if you need anything-please make the efforts if near to even get your oil changed. Businesses like this are few and extremely far between and I can literally not express in words the gratitude I feel. Thank you

Super amazing people. Came early and stayed late to help us out after dealing with some real jerks…read moreat a different towing business in Schaumburg.

Save your money and your vehicle. Go elsewhere. They don't inspect or stand by their own work.read more

Great service and very friendly staff!! Definitely…read more recommend this place.. gets you in and out fast!

Always great Service at Brasch. Lenny has done extensive work on my suv multiple times. He…read moreexplains the work that needs to be done. Lenny & Jenny always follow up to see how things are doing after services are done. Grateful to find a reliable place close to home. Very pleasant team that offers excellent customer service.

I visited Braash Automotive to have my brakes inspected before winter driving. Lenny did a thorough…read morejob of checking everything and explained in detail the condition of my brakes and when I might need to replace them. He also checked my battery, tires, tire pressure and coolant. A friend referred me to Braash and said he was honest and fair. I've been looking for a good mechanic with these attributes and feel like I have finally found one at Braash Automotive!

Excellent value, service and quality…read more. My car made some unfamiliar sounds and would not turn on. Bockman's quickly towed my car and was able to give a detailed inspection and fixed my car in no time. Aside from great timing and service, they offer tons of great benefits and deals unlike no other!

Quality, informative, and good communication PPI. I've had several lately, truck shopping across…read morethe US.