I find Fernando to be honest. He is not afraid to show and explain the issue. Compared to going to…read moreMidas for the same repairs I have saved over 3000 dollars. He seems knowledgeable. The only reason I did not give him a 5 is because I am still a new customer and time will determine the true value.

Absolute crooks!!! Do NOT trust this company. Extremely rude manager who lies to your face and is…read moreextremely arrogant!!! Charged me over 9k aed for a full service, returned car with scratches and permanent scuff marks on paint work then had the arrogance to say it wasn't them!!! Failed to provide a receipt for new tyres and refused to do so! Didn't even have the decency to clean the vehicle! DO NOT trust this company. They should be shut down!!! ALSO NOTE that any response from the workshop will just be false!!!

Great service Highly recommend…read more Knowledgeable Clean and friendly Definitely will be back

If I didn't live so far away (40+ miles) I'd make this THE go to place for my 2019 Honda CRV. I was…read moreon the tollway, going with the flow of traffic at about 70mph, when I suddenly heard an awful, terrifying, loud metal screeching sound coming from my car. When I was able to exit the tollway & pull over to a safe side street, I looked at the under carriage & found that the metal skid plate that covers & protects the underside of the engine, had come loose & was dragging & scraping the pavement. Knowing that issue creates dangerous sparks & other problems I decided to call AAA. Lucky for me, the tow truck driver suggested Charlie Car Care, and took me & my SUV there. The staff took my car immediately, reattached the skid plate with new bolts, and had me out of there in under an hour! Their price was very reasonable! I expected to pay 3-4x more, so was super pleased when they told me the price. The waiting area is nice & comfortable too. In addition to all that, the staff is super friendly. Madeline and Moises are excellent at customer service. Just like the other reviewers say...they are really professional & very friendly. All the staff members deserve 5 stars! If I lived 40 miles closer, I would definitely go back again. I HIGHLY recommend this business anyone that needs help with their vehicles.

New transmission installed and failed 8 weeks later. Rip off and closed doorsread more

The owner's dishonesty cost me almost 7 weeks without a truck. Steer clear…read more I brought my truck here to have a complete RevMax transmission kit installed because they told me that they could do the job and were familiar with the transmission on my truck (first lie) I was quoted around 4 days and a thousand dollars and when I called, the owner told me that they would take care of everything so I could get my warrantee from the manufacturer, this includes checking line pressures, clutch values, and some break in miles after re flashing the computer. After two weeks I was told that it was ready, and paid my bill of $1690. When I asked them about all of the pressures etc they hemmed and hawed and told me that a dealer needed to do that because they can't but everything is fine. They literally left me in the parking lot with a very NOT okay transmission. I brought it to the dealer who found fault codes and numbers that were way wrong. (Second lie, it was NOT fine, they didn't take care of any warranted stuff I specifically asked about. 3rd lie, they didn't even have the tools to check the pressures, let alone reflash the computer like they said they had) So, I brought the truck back and for the next 4.5 weeks I called and asked about it and kept getting stories about how nobody could figure it out. Finally they had another shop reflash the computer (which they said they already did, but did not) and the transmission started making pressures that made sense but still were far from right. So, I picked up my truck and brought it to a friend who is a mechanic. He had all the correct scan tools to work on the truck, and him and I were able to get the transmission running correctly after a long day's work. So, I was lied to about them being able to do the job, over charged, lied to that it was done right, lied to about what had been done, and in the end I had to call in a favor and fix it myself because they couldn't figure it out. I just hope that during the whole process they didn't seriously damage any hard parts in the transmission. I had a really terrible experience here.

Since this pandemic, recession/depression started I have been reviewing companies you really…read moreshouldn't waste your money at for a multitude of reasons, but I feel the need to point out businesses that I've always kept close to the vest as a widely-held secret, but honestly, if you still drive, you can't afford to waste your money at some 200K mile mechanic chain today either. One of the first things I do when I am working at a new office is to find the auto repair shop that the owners and managers of where I'm working at and trust with their car repairs, so when my office moved out to Kane County, that shop is Dundee Automotive. I originally had a Dodge Neon that I had bought years ago during a previous contract gig in Phoenix Arizona and I'm 100% certain Dundee Automotive kept that 'thing' running longer than any of the previous mechanics could ever dream of keeping mechanically sound, and it was their eye for catching things other mechanics would have missed that I felt secure with their service to give that car to my nephew on his 18th birthday. I've also bought a car from Dundee Automotive, and other customers will give them the heads up if they want to sell their car and as much as it sounds like a cliche, I bought a Subaru Forrester that was one of Randy's niece's cars and drove it for about a year, and I was able to sell it for more than what I paid for it. Most recently in 2017, I picked up an Audi A4 Quattro (also from Arizona) and while I'll let the dealer do the oil changes and give me the free service inspections, I leave it to Randy and his ace mechanics to do whatever service is needed as its considerably less expensive than the Audi dealer. If you've read my other Yelp reviews, you would know I drive this Audi A LOT around the Midwest, to conferences, conventions, client sites, etc, and (knock on wood) for German engineering, (knock on wood, again) to Dundee Automotive for keeping it running like it was new. Don't take my word for it, take a look at all the other reviews for whatever reason Yelp isn't currently recommending, as they are also five-star reviews, so the next time your check engine light goes off, give Randy and the mechanics at Dundee Automotive a try, I'm sure you won't be disappointed!

I've taken all of my cars to Dundee Automotive for decades and I've never been disappointed…read more They've always done all of the work they promised, the work was completed on time, and at the price they quoted. I trust and recommend them unhesitatingly!

When taking our car there we were assured that they were open the next few days, even on holidays…read more We left the car there with a total cost given to us by the owner. The cost was not accurate and we were charged $50 over. The owner had promised a less expensive part which was a big fail. We ended up buying our own part. In addition the mechanic turned out to be highly unreliable. Would not recommend this place. It was a big headache. Car was promised to be ready on Sunday and was not ready until Monday.

From the owner: John's Mobil is the highest rated mechanic in West Dundee. John has been serving the community for…read moreover 20 years and offers complete import and domestic auto repair. There's no job that we can't take care of. Call and schedule an appointment today and see why we have retained our customers for decades!

Super amazing people. Came early and stayed late to help us out after dealing with some real jerks…read moreat a different towing business in Schaumburg.

We appreciate the quick service when the car didn't start. Turns out it was a switch that wasn't…read moreturned off. The shop didn't find it initially either. That isn't the issue though. One of the guys working there, after he finally found the issue, said to my spouse "it's nothing we did, it's the nut behind the wheel" Seriously? That's how you treat customers? Remember, it's not just fixing a car that is professional, it's also how you talk to and treat your customers.

Xavier is the best mechanic I have ever dealt with in my life. He is an expert in his field and…read morehonest with exceptional pricing of services. I've had my car serviced there many times and also I've had them inspect a certified used car from the dealership that I wanted to purchase. Not only did they find issues that the 'certified guarantee' missed, Xavier explained every detail of every issue so that someone like me could understand. I was able to go back to the dealership and get everything fixed and finally purchase my dream car. So happy I wasn't on the hook to fix some of the issues. The small amount of money I paid to have the used car inspected paid off big for me. Furthermore, I had the dealership reimburse me for the cost of the inspection. What I love most about Xavier is that he takes the time out of busy schedule to physically show you and explain what was broken and how much it will cost to fix. You can trust that you are getting quality work at an excellent price when you get it done. Discovering TechWorx Autohaus has been the best automotive luck to come my way and I will continue to go there first every time! Thank you so much!

Save your money and your vehicle. Go elsewhere. They don't inspect or stand by their own work.read more

Always great Service at Brasch. Lenny has done extensive work on my suv multiple times. He…read moreexplains the work that needs to be done. Lenny & Jenny always follow up to see how things are doing after services are done. Grateful to find a reliable place close to home. Very pleasant team that offers excellent customer service.

I visited Braash Automotive to have my brakes inspected before winter driving. Lenny did a thorough…read morejob of checking everything and explained in detail the condition of my brakes and when I might need to replace them. He also checked my battery, tires, tire pressure and coolant. A friend referred me to Braash and said he was honest and fair. I've been looking for a good mechanic with these attributes and feel like I have finally found one at Braash Automotive!

Listen. Good reputable mechanics are hard to find. And I really don't want you all flocking to…read morethis place, makes it harder for me to get in. But I would equally feel rotten if I didn't tell the world what a good place this is to take your vehicle. From oil changes to full engine replacements these folks know what they are doing. (Yes, they replaced my engine!). The customer service is wonderful and is not comparable to any other shops in the area that I have found. But I am also not looking. I have found my shop and I am very grateful to have done so. Very satisfied customer Scott S

Excellent value, service and quality…read more. My car made some unfamiliar sounds and would not turn on. Bockman's quickly towed my car and was able to give a detailed inspection and fixed my car in no time. Aside from great timing and service, they offer tons of great benefits and deals unlike no other!

HeLLo . Juan…read moreContreras and the other managers ( Scott and others ) have always been fair and accommodating. Very customer oriented! For example, back in the FaLL of 2020 I bought a set of tires and rims. The rim corrosion after on year was terrible! Scott and then Juan replaced them for a different set with no problems. I always buy the tire warranty and have used them with NO Problem four times. One time I needs a set of tires for an 18 year old truck. I didn't want to spend a lot. Scott chased me down in the parking lot and told me he had a set that was just returned and sold them to me for cost. I've been a customer since. I've bought over 15 sets of tires there over the past decade or so. My go-to tire shop, and I even have a COSTCO membership! Lol . JacK J.

The service at the Carpentersville store has really declined! I've purchased tires there a few…read moretimes and the last time I was there, even though I had an appointment, they took someone else first! I complained and the manager got me in pretty quickly but their system of waiting on customers definitely needs improvement. Yesterday, I went there to have the air in my tires checked. The bay door was closed and there was a car in front of me. I waited about 10 minutes and decided to call in case they were not offering the service. I was told they were but they were pulling cars in to check the air, i guess due to the cold. I waited another 5 minutes and nothing so I left. Don't know how long the other car was waiting but 15 minutes to check the air in tires is ridiculous!