Great service Highly recommend…read more Knowledgeable Clean and friendly Definitely will be back

If I didn't live so far away (40+ miles) I'd make this THE go to place for my 2019 Honda CRV. I was…read moreon the tollway, going with the flow of traffic at about 70mph, when I suddenly heard an awful, terrifying, loud metal screeching sound coming from my car. When I was able to exit the tollway & pull over to a safe side street, I looked at the under carriage & found that the metal skid plate that covers & protects the underside of the engine, had come loose & was dragging & scraping the pavement. Knowing that issue creates dangerous sparks & other problems I decided to call AAA. Lucky for me, the tow truck driver suggested Charlie Car Care, and took me & my SUV there. The staff took my car immediately, reattached the skid plate with new bolts, and had me out of there in under an hour! Their price was very reasonable! I expected to pay 3-4x more, so was super pleased when they told me the price. The waiting area is nice & comfortable too. In addition to all that, the staff is super friendly. Madeline and Moises are excellent at customer service. Just like the other reviewers say...they are really professional & very friendly. All the staff members deserve 5 stars! If I lived 40 miles closer, I would definitely go back again. I HIGHLY recommend this business anyone that needs help with their vehicles.

The staff here is super friendly. They never try to upsell or take advantage of their customers. I…read morerecommend this place to all my friends and family. I will never go anywhere else for an oil change.

Do a great job for a very very reasonable price and there oil change are on point. I recommend to…read morefamily and friends to come get there oil change here

The three young men who changed my oil were all knowledgeable, friendly and very professional!…read moreExcellent experience! In and out in a very timely manner. I will be coming back to this location for my next oil change.

Jen the manager was great! Kylin was very great. Great service, and communication! Service was…read moregreat! Great service & value.

Always very polite and helpful. Real practical people who can help you get your car right. All the…read morestaff are very good especially the woman mechanic. Price is always reasonable and fair. Better customer service than a lot of other "luxury" spaces - these guys will take care of you!

Great oil change experience!…read more The service was fast, professional, and hassle-free. The Angela was friendly, explained everything clearly, and didn't try to upsell unnecessary services. My car is running smoothly, and I'll definitely be back. Highly recommend!

I cannot say enough about this establishment and the manager Tony!!…read moreMy daughter's car literally had a broken ball joint and was halted in a parking lot in Elgin. Our insurance company suggested the car be towed to Pep Boys in Elgin and I was SO skeptical, but also it was a Saturday night at 10pm and I saw Pep Boys were open on Sunday with a 9am open appointment (which we took) These mechanics were amazing!! Two new tires, ball joints, sway bars, suspension, and alignment DONE in 5 hours on a SUNDAY for $890!! The price was fair, the service was awesome and Tony literally called 6 times in 5 hours to check in and make sure everything was approved and took the time to explain in laymen's terms what was happening!

So I applied for pep boys synchrony credit card. After approval I purchased tires. The deal was a…read morerebate of 50-100 dollars. I'm not sure what kind of shady business practices they are up too but still haven't received my rebate. Spoke with someone at the store and I'm being told my rebate no longer available. Please do your research before making large purchases. I will no longer be spending my hard earned money at this establishment and I caution others to do the same.

Going to a mechanic is a little nerve wrecking for me. I am always concerned since I am not fluent…read morein anything that has to do with cars. I am not too familiar with some of the car lingo , I was concerned about a noise I was hearing from my car so I did some searching online and came across KS Auto Care .I am truly grateful to have found this place! Sam was great! He ran a full diagnostic on my car and did an oil change. The experience was smooth from start to finish -- he walked me through everything, explained what needed attention, I really appreciated the honesty and transparency. I'll definitely be coming back!

Found this service center because of a direct mailing. The price was great, I needed an oil change…read moreso the timing was perfect. They got me an appointment quickly, service was fast, efficient and friendly. They also looked over my car and determined no other services were needed at that time. What place has ever said that!? I will definitely go back!

Martin Auto Service. Honest and fair. Definitely a place to have your car repaired. I recently had…read morea significant problem with my car and they treated me very well and went above and beyond. I will keep going back.

Martin Auto Service is the first place I call for fair, honest, and top notch work on our cars. In…read moreaddition to great mechanics, their customer service is excellent. Trust your vehicles to Martin Auto Service and you won't be disappointed!

I used to go to this Valvoline before I got a different car at a dealership and with a warranty. I…read morewas then forced to go to the dealership for my mechanical services and that always was a pain. Once my warranty was over, I returned to Valvoline. Geoff, David, and Chris serviced my car, and they were so knowledgeable, detailed, and fast. I really like this location and the team.

Don't Use! Mistakes happen, I get that. But I was recently on for an oil change, got home and next…read moreday noticed pretty much all of the oil under my car. I live in DeKalb and took it over there to get looked at. There was no gasket on the housing for my oil filter. They couldn't fix it because it's a different franchise, again, I get that. This location refuses to even make an attempt to make it right. I've paid for 2 oil changes 2 days apart now.