I was recommended to Knights after a different auto shop damaged wheel lug and brakes after getting…read morenew tires. Job was very reasonably priced, got the job done quickly and efficiently, and when I heard a noise coming from the wheel weeks later(not caused by them), they gladly took a look and made the correction for no charge! John, Ryan, and staff were very welcoming, honest, and super helpful. I was anxious looking for a reliable auto shop since I'm new to Fall River area and now I'll only use them for all my car needs.

every time I have ever gone to Knights quality service they have never overcharged me, and they…read morehave always been really polite. They have gone out of their way for every service that I have needed in the past and have done excellent work. They are the best in the city and they do not skimp or rip anybody off and they always do a phenomenal job regardless of what it is. They did take care of the services that I had requested. i've gone for an oil change. I have had rewire my truck, and they even went out of their way to make sure that there was a proper amount of air in my tires. They just go above and beyond. I actually have to call them today I won't go anybody else.

I originally took my 2015 Ford Fusion to the Ford dealership in Fall River to diagnose a gas leak…read moreon my vehicle. The technicians at Ford put my car on a lift and then told me I needed a new fuel pump, ring , seal and gas tank for a total of $2,700, mind you they never dropped the tank for inspection. I declined and took my car home. The next day I called Norwest and explained to them my situation. One of the owners explained that while I might need a fuel pump it seemed highly unlikely I'd need to replace the tank but suggested I make an appointment and they'd be happy to take a look at it. I dropped the car off a few days earlier than my appointment day. In that time frame they looked it over and determined that my gas tank was perfectly fine, and all I needed was a fuel pump. They were able to get the part and install it and I had my vehicle back the same day as what my appointment was scheduled for. It was also very reasonable on price compared to the Ford Dealership. I will never take my vehicle back to a "Stealership", as I am sold on Norwest's service, knowledge and flexibility. The best part is they are literally a up the street from my house, so it's convenient to drop it off and pick it up.

Excellent service. Flexible. Recommend highly Had car…read moreserviced. Price is right and staff are personable

I've had ongoing issues with my 2014 Honda CR-V for over three years and visited several shops that…read moreeither missed the problem or made things worse. After my brother recommended RM Auto Care, the difference was immediate. From the first phone call, Lexi took the time to listen and understand my concerns before even seeing the car. Throughout the process (3/24-3/31), she was patient, communicative, and genuinely reassuring. What stood out most was the level of care and attention to detail. I never felt like an inconvenience, and the team made sure everything was properly addressed. I also had the chance to meet the owner, Greg, which added to the overall positive experience. This didn't feel like just another transaction. Highly recommend RM Auto Care.

I have been going to RM Auto for more than two years now. First, their prices are fair and they…read moreNEVER tack on extra service you don't need. I trust this because there have been times when, while the car is there for one thing, they've told me that I'll need something different within a certain time period, but I don't have to do it now. Second, Mike and the other folks who work there are SO kind and helpful. They remember me, my daughter's name, etc. Not a lot of businesses like them these days. It's super easy to schedule with- once you're established you can text to arrange. Once, one of the mechanics spent about 10+ minutes explaining one little thing to me because I asked him a question. I can't recommend them enough.

Service the people amazing I had a great experience and I don't say this to likely They explained…read morethere work they show before and after I never had that done before.

SCAM!!!! DO NOT GO HERE, THEY WILL LIE AND SCAM YOU!…read more Went to get my car inspected and was told I had to change all 4 tires and my rear brake then said I can work on it right now for a great price. Little did they know I had just got this 2024 car a month ago from a dealer and had a 90 day warranty. So I said wait no, let me call the dealer first and figure out if its covered in the warranty because according to him it was really bad 1/32nd and had days until it gave out. Now I was concerned and frustrated with the dealer, so I went to them and they stated that it was false and they lied to me and should've passed me. So I tried to get it resolved and returned to this shop and told them they checked and stated its good and should've passed. Bob insisted he will not pass me and stated I offered you a great deal and can work on your car now. I stated no, Im not paying for it, if I do no have to. So I went to the DMV inspection and had it challenged and they confirmed this shop did a wrongful inspection and it should've passed. They signed the paperwork and told me to return to them and they notified them that I was returning. I went back so they can update the system, pass my vehicle and provide a refund for the wrongful inspection, and they refused and the front desk woman Lauren became very verbally abusive, telling me she can cancel my appt and make me wait a month, yelling at me, throwing the F bombs, calling me a bitch and kicking me out the office, I felt very unsafe. (I also have a proof of the verbal abusive) I did not want to escalate this but I have no choice because this is NOT how you do business!

Mass. resident here that got stranded in RI with a nail in my tire. L&J came to my rescue and…read moreplugged my tire in no time flat (no pun intended). But seriously, great shop with even better people. Thank you L&J for getting me home safely!

Nice people. Fair and honest. Got my inspection, and it was very easy to schedule. Appreciated the…read morefree WiFi too.

Good service, Polite and accommodating. They provide service and value their customers. Price is…read moregood as well.

The service writer is very nice, the techs not so much. Came in to ask about the vehicle they were…read moreservicing and was greeted to one of the tech rolling up weed. Service was terrible car was not fixed properly. Never go here unless it's for simple service. Apparently a fuel pump was too difficult and requires multiple come backs.

A friend recommended this business so I included them in my research. I spoke to Dino who was a…read moregreat help and I booked my appointment. Good prices and exceptional customer service, too. For me, both are important. My new tires come with free rotation every 6 months, a one year warranty, and a road hazzard plan. It took about an hour and half to do the work. I don't give many 5 stars but these folks earned them!

They do a great job and are extremely professional. Always the same crew which is nice. 5 stars…read more Dean is the man very nice dude, goes out of his way to help you out.

I was a bit disheartened when I was returning from a fabulous trip and got side swiped on an…read moreinterstate highway merging onto a ramp directed to by my GPS. When I returned home to Fall River, MA, I sought out Mike's Collision. I chose Mike's because of convenience, fairness, and honest appraisals. For me, it also mattered that the facility is "Faith based", meaning that they answer to a higher authority. The Associate who served me is Steven Medeiros. He was sensitive, personable, and competent. He offered several options. I chose a less expensive one because I didn't want to go through insurance and I plan to keep the car. Plus, I can't stand to be without transportation. The work done was truly incredible! The amount estimated was the exact amount charged. Service was provided while I waited. The waiting area is quite comfortable with reading materials and snacks. I am truly grateful.

Requested estimate, the owner had a 15 year old girl (approximately)…read moreto look at my scratch, no dent, just a scratch. The owner gave me an estimate of $600, without actually looking at the car? A very bad experience, I would avoid this shop, they don't care what you say or what you want. Signed, Disgusted!