I originally took my 2015 Ford Fusion to the Ford dealership in Fall River to diagnose a gas leak…read moreon my vehicle. The technicians at Ford put my car on a lift and then told me I needed a new fuel pump, ring , seal and gas tank for a total of $2,700, mind you they never dropped the tank for inspection. I declined and took my car home. The next day I called Norwest and explained to them my situation. One of the owners explained that while I might need a fuel pump it seemed highly unlikely I'd need to replace the tank but suggested I make an appointment and they'd be happy to take a look at it. I dropped the car off a few days earlier than my appointment day. In that time frame they looked it over and determined that my gas tank was perfectly fine, and all I needed was a fuel pump. They were able to get the part and install it and I had my vehicle back the same day as what my appointment was scheduled for. It was also very reasonable on price compared to the Ford Dealership. I will never take my vehicle back to a "Stealership", as I am sold on Norwest's service, knowledge and flexibility. The best part is they are literally a up the street from my house, so it's convenient to drop it off and pick it up.

Excellent service. Flexible. Recommend highly Had car…read moreserviced. Price is right and staff are personable

Great service. Doesn't do what doesn't need to be done. Good…read morecommunication. Trustworthy.

Brought in a vehicle with suspension issues, he told me that I needed an entirely different part…read morereplaced and charged me 900 for it, then after replacing said part, informed me that the issue with the vehicle was exactly what I had told him the issue was when I brought the vehicle in. BE WARY OF BEING SCAMMED HERE.

Eric is as honest as the day is long! He takes his time discussing the problem in such a friendly…read moremanner, you would think he's known you forever. Also, he's more than fair price wise. The last time I was there for a heater problem I mentioned that I was concerned about my headlight covers fogging up. He told me next time I came in he'd buff them out for me at no charge! It doesn't get any more honest than that.

Eric's auto service is, hands down, the best in the area and I've tried many. He and his team of…read moreprofessionals are highly competent. His pricing is exceptionally fair and after years and years of being cars to him, I have NEVER had a single complaint about his work or the costs involved. Most importantly, he is honest. He will tell you what you need and reliably estimate the cost. Believe Eric! If he says you need it fixed, you do! No kidding, no cheating, no price padding. Just honestly and integrity. He is absolutely the "go to guy" for everyone in our family. You can't do better than Eric's!

Love this man! He is the best mechanic and a super nice guy! Never overcharges and does quality…read morework. I am super pumped to have found him here in Fall River. Lots of construction going on around his business now with the new train but that will end soon. He's not open on weekends though. I know that's a bummer but he's amazing. There's another guy who is always there with him who is super nice and hard working and smart. 10 stars if I could.

They took my car straight from a lot that shall remain nameless ( hint; I have a Volkswagen)& no…read morequestions asked, took my car & had evaluated it within 2 hours. My car had sat untouched at the previous dealer& they had no sense of urgency to even look at it to ease my mind. My oil pan had hit debris on the road & leaked out. The engine was at risk of seizing. I didn't expect a miracle but an evaluation would have been appreciated. I explained to them that I had no rental on my insurance & I'm my mother's caregiver on Hospice. They seemingly didn't care. Brad's &( Steve), very communicative with me, listened to all my concerns & gave me specific timelines that they followed to a T! I'd recommend them with 5 stars. Polite, communicative, knowledgeable & relatively quick. I got my car back & I'm grateful.

I've taken my vehicle here twice, both times the shop was communicative, upfront and reasonably…read morepriced. Many months later, I received a letter from BMW that a particular component was now under warranty, which was the first service that Brums had repaired. Sean from Brums was so patient, and helped with multiple requests from BMW to have the repair retroactively covered. This was months after the fact, and I'm not sure many repair shops would have taken so much time to help. If my car needs service, this is where it will continue to go!

They performed a lot of service on our car and did a great job within the estimated time. Love that…read morethey provide photos of the parts that need service. Great family owned local business.

George is the best in the city. I trust no one else with my car than him and his team. Whether it…read morebe an oil change or service to the car they have the right guys for the job. Reasonable prices. He is honest and is fair. I'd recommend anyone to come here

George's and his team are outstanding. We came in on a Saturday and were in luck that they were…read moreopen. Car had trouble starting. George found the problem in a minute (starter plus needing a new battery) Got it done so fast, and charged us way less than other places! As new arrivals in Fall River, we're glad to have found a good, honest and affordable mechanic. Will be back!

Brian's Car Care is definitely the only place I trust taking my vehicles to. He's absolutely…read moreamazing at what he does!! He is so meticulous and gets your vehicles shining inside and out! Best car detailer around!! Five stars PLUS!

Brian installed a front and rear camera system for me as well as a battery pack for Parking Mode…read morerecording. It was installed professionally, and neatly. Dropped my car off in the morning and it was ready by lunch time. His labor rate was fair, and he went the extra mile to conceal the wiring so much that it looked better than a factory install! I would not hesitate to recommend Brian for your specialty auto needs.

Quick inspection sticker. Let meeave my registration and keys while I went to Wendy's to have…read morelunch because 4 people were ahead of me.

Used J & C for a state inspection today. Courteous and very efficient, with no line even just…read morebefore closing on a Friday afternoon. Was in and out in under 10 minutes. Bravo!