I originally took my 2015 Ford Fusion to the Ford dealership in Fall River to diagnose a gas leak…read moreon my vehicle. The technicians at Ford put my car on a lift and then told me I needed a new fuel pump, ring , seal and gas tank for a total of $2,700, mind you they never dropped the tank for inspection. I declined and took my car home. The next day I called Norwest and explained to them my situation. One of the owners explained that while I might need a fuel pump it seemed highly unlikely I'd need to replace the tank but suggested I make an appointment and they'd be happy to take a look at it. I dropped the car off a few days earlier than my appointment day. In that time frame they looked it over and determined that my gas tank was perfectly fine, and all I needed was a fuel pump. They were able to get the part and install it and I had my vehicle back the same day as what my appointment was scheduled for. It was also very reasonable on price compared to the Ford Dealership. I will never take my vehicle back to a "Stealership", as I am sold on Norwest's service, knowledge and flexibility. The best part is they are literally a up the street from my house, so it's convenient to drop it off and pick it up.

Excellent service. Flexible. Recommend highly Had car…read moreserviced. Price is right and staff are personable

I bought a 2009 Honda accord from North end auto sales over this last week I just wanted to say…read moreJohn did a great job he was very friendly and also explained everything the car was in very good condition I'm very happy with it this dealership is very trustworthy and I would recommend anyone needing a new used car to go here they will take great care of you!

Highly recommend not to go there he raped me in prices for a crankshaft sensor that I bought and…read moreput in he says a cam shaft sensor and fix a loose sway bar my fault I was selling the van my mechanic was sick I got 4 quotes the highest quote was 246 my mechanic said 211$ but had to wait till Monday or Tuesday my fault for being impatient I just needed it done they charged me 546.21$ and didn't even tighten my tire back if there was no stars that's what he would of got it u look like I got money he's gonna make u pay he wouldn't show me the receipt until he had money in hand please n beg u DO NOT GO THERE THERE SCAM ARTIST.

Great service. Doesn't do what doesn't need to be done. Good…read morecommunication. Trustworthy.

Brought in a vehicle with suspension issues, he told me that I needed an entirely different part…read morereplaced and charged me 900 for it, then after replacing said part, informed me that the issue with the vehicle was exactly what I had told him the issue was when I brought the vehicle in. BE WARY OF BEING SCAMMED HERE.

I had a dent on my bumper that was preventing me from passing my state inspection (even though it's…read morepassed for the last 10 years), so I called up Mike's to talk about options. Steve Medeiros answered the phone and suggested we try to push the dent out because why would I want to replace a bumper on my older car. I was surprised that he suggested an easy fix and so so grateful. I came by the next day and he spend about 30 min pushing the dent out himself to much success! On top of saving me the cost of a new bumper, he didn't charge me a penny for his time. I owe him big time and plan to go no where but the Mike's Auto Body family of businesses. I am so excited to now have a auto shop that I can trust :) Thank you Steve!! P.S they have two adorable pups in the office. Because of that they get an 11/10 :)

Requested estimate, the owner had a 15 year old girl (approximately)…read moreto look at my scratch, no dent, just a scratch. The owner gave me an estimate of $600, without actually looking at the car? A very bad experience, I would avoid this shop, they don't care what you say or what you want. Signed, Disgusted!

Finding a mechanic when moving to a new town it always difficult. Who can you trust? You listen…read moreto friends, you read reviews, take a deep breath and jump on in. We've been to Brum's a few times for oil changes and minor repairs and we're glad we did. We have found Brum's to be reliable, honest, timely, and reasonable. They have not tried to up sell anything, but at the same time informed me when (for example) I needed new rear tires. He asked where I had the front done and agreed they did good work. They are always pleasant and professional. I recommend Brum's very highly and will not go someplace else if Brum's can do the work!

I've taken my vehicle here twice, both times the shop was communicative, upfront and reasonably…read morepriced. Many months later, I received a letter from BMW that a particular component was now under warranty, which was the first service that Brums had repaired. Sean from Brums was so patient, and helped with multiple requests from BMW to have the repair retroactively covered. This was months after the fact, and I'm not sure many repair shops would have taken so much time to help. If my car needs service, this is where it will continue to go!

Love this man! He is the best mechanic and a super nice guy! Never overcharges and does quality…read morework. I am super pumped to have found him here in Fall River. Lots of construction going on around his business now with the new train but that will end soon. He's not open on weekends though. I know that's a bummer but he's amazing. There's another guy who is always there with him who is super nice and hard working and smart. 10 stars if I could.

They took my car straight from a lot that shall remain nameless ( hint; I have a Volkswagen)& no…read morequestions asked, took my car & had evaluated it within 2 hours. My car had sat untouched at the previous dealer& they had no sense of urgency to even look at it to ease my mind. My oil pan had hit debris on the road & leaked out. The engine was at risk of seizing. I didn't expect a miracle but an evaluation would have been appreciated. I explained to them that I had no rental on my insurance & I'm my mother's caregiver on Hospice. They seemingly didn't care. Brad's &( Steve), very communicative with me, listened to all my concerns & gave me specific timelines that they followed to a T! I'd recommend them with 5 stars. Polite, communicative, knowledgeable & relatively quick. I got my car back & I'm grateful.

Helped fix my son's tire by plugging it after a nail was removed. Very fast service, thank you.read more

I brought my BMW to the guys over at Somerset Gas for an oil change and let me tell you they went…read moreabove and beyond! I no longer have to go to the BMW dealership these guys are my new go to place! They did the oil change with the recommended oil and filter, then they even took my tires off and checked my brakes and front end and brought me inside the garage to show me my car. These guys provide great quality service at half the cost of what the dealership charges! And they are a family owned local business! If you want someone to take care of your car like its their own and not sell you a hundred things you need to go see the guys at Somerset Gas! Thank you guys for your honesty! I will be a repeat customer!

Do not buy a vehicle from these people. They are crooks. sold me a lemon and defrauded me by spray…read morepainting the undercarriage of the car to conceal all the rust and corrosion. Noe refusing to give me the full refund I am entitled to by law.

After a car accident my car was towed here. When I called to have my car towed to my preferred auto…read morebody shop the man refused to release the car without my signature. I asked if I could verbally release over the phone he told me no. I asked if he could fax or email the release and he said no. When I stated i had no way of getting there and asked if he could work with me at all he said, "it's not my fucking problem get here or don't get your car." When I was able to get a ride to this business, from another state, he threatened to not release my car to me, because I wanted to check my car to be sure nothing was stolen prior to signing the release. He did not ask for my ID or any type of verification for who I am.