I have been to this shop (now Xpert, under different management) four times to complete RI State…read moreInspection. Each time the experience has been great - the shop team completes service in a timely manner and communicates well. I have not sought them out for deeper repair or maintenance service, but if I was looking for an independent shop this is one of the first places I would turn.

To be frank, I think Barbosa & Son is a nice establishment. As a newcomer to Providence, I brought…read moremy car here for an oil change and an out-of-state inspection. Both times I was treated with respect and found the prices for both of those things to be reasonable. My oil change was around $60 and the inspection was around $30. I also had my air filter and cabin air filter replaced when they completed my oil change. They, however, allowed leaves to drop into my cabin air filter so when ever my AC unit was turned on my car made a rattling sound from the air blowing pass the leaves. Anyone who owns a car knows how mind-boggling any random car sound could be so that really initiated my return to the establishment. I wanted them to 1) remove the leaves that they allowed fall into the filter holder 2) replace an expired head bulb and 3) check to see why the head bulb expired so quickly after having recently changed it. Yesterday I dropped my car off to have my high beam changed ($24) and for them to just look at my car because I was preparing to drive back down to NC the following week. The owner/mechanic called me and told me that my car was 4K miles shy from needing new spark plugs and quoted me $200 for them. I did ask him to check the spark plugs/fuses because my headlight was just replaced last year with the highest quality bulb and U found it strange for its lifespan to have ended so soon. After speaking with the owner/mechanic, I told him that I'd wait for the spark plugs because I knew that my grandfather in NC could replace them for a third of the price. Today I picked up my car and my total was $124. They charged me $100/hour for my "road test inspection". The road inspection included: reviewing my spark plugs (which they did not change) and removing the leaves from the cabin air filter. I'll make an assumption that they checked the oil (which they changed only a few weeks ago) and other fluids (which are normally checked during oil changes). All that to say, no one 1) told me there was a $100/hour fee for labor, 2) common business courtesy would reveal that you shouldn't charge a patron for a mistake you made (leaves in the filter), and lastly, checking spark plugs doesn't cost $100. I actually prefer to help small businesses, but hidden costs and refusing to be upfront with customers is why individuals visit commercial shops for all of their car services. Although Barbosa's has a nice establishment, I'm afraid that their communication with the customer and transparency about their pricing and process is a bit lackluster and outdated. I'll probably never visit the establishment again, but future patrons should be aware. And to be even more honest, finding any decent and honorable car shop in Providence is even more of a joke than it should be.

Change a bad tire ! They change the wrong tire They are…read moremaking me buy another tire to fix there mistake!

Hello, this is an update to my review; my hyundai santa fe which I had new tires (which are fine),…read moreand an all wheel alignment, see pics, all the way home pulling to the left!!! I had hyundai dealer check/redo, (see pics), toe was off left front tire !! You be the judge!!!!

Quality and service ! Out of this world!!!! Different will continue to do business here in Seekonk,…read morema.

I had a small issue that had the potential to cost me income from jobs I couldn't drive to. I had a…read morelow pressure on one tire, no cause but still not safe for highway driving. I tried to fill the air, but wasn't able to. I also couldn't get an appointment with my car dealer till next week. I drove out to Town Fair and told the desk person my issue, he immediately told me drive around to the back he would have someone help. I did and the gentleman was waiting with a young man from the service department. He tried to fill, had an issue, went and got a different valve and poof, filled and on my way! No cost (I did tip the kid), fast kind and efficient. It is my second time I went there and I feel that they are very customer centric, even if they don't make a profit.

I had a slow leak in my front tire. Some big tire shop said I needed to replace all 4 tires. My…read morebrother found this place on yelp and told me to drive here. I asked if he might have a used tire that would match the thread on my other three. The young man working said "you're in luck" ...He happened to have my exact same tire and replaced for $60 bucks! I was so pleased. And I was in and out in 10minutes. 10/10

Do quality work at very reasonable prices. Mechanics are honest and work is done promptly.read more

Would not use this business. They allowed someone to purchase $3800 worth of product using my…read morecredit card numbers with no proof of identification. Most likely an inside deal. Now I have to fight with my CC company.

Very happy with the service I received! Called the day before to verify they could help me. Indeed…read morethey could. Towed our vehicle to TW and had a fix promptly. Highest rec to Matt. Very very grateful.

Came in for a muffler and tires and couldn't be happier. Soto took care of everything quickly and…read morewas completely upfront about the pricing -- no surprises, no runaround. Honest, fast, and professional. This is exactly the kind of local shop you want to find and never let go of. Highly recommend Soto Auto Repair to anyone in East Providence!

I had an exhaust leak and needed someone to replace the broken flex pipe and weld it. I waited…read morearound for a while but the job itself took about 45 minutes and I was able to go next door to Dunkin to pass the time. They were fair and my car sounds great. I would recommend. They do charge extra for cards but I found it worth it.

A family member of mine told me to come here because the service was great. And she was right. They…read moreare quick and friendly. Got an oil change, service check to make sure everything was good. Helped to understand the type of AC I have (I'm clueless). Will be going back for any other services I need.

They had an inexperienced 18 year old employee hired via nepotism perform an oil change on my 2020…read moreToyota rav4- she damaged the oil casket causing my car to leak oil /requiring oil weekly- they originally admitted to their error - the 1st time I took the car back,leak got worse,they refused to take full responsibility & to fix their incompetence. The damage cost me $900- the men @ the Front desk were rude aggressive condescending & even lied right to my face.

Tony is amazing! He saw us at the last minute, did a thorough check of car we were interested in…read morebuying. He was so pleasant and helpful. Thank you, Tony!!!

Just like any other slimy mechanics trying to nickel and dime you. If they suspect you aren't very…read more"mechanically inclined" they will try to squeeze every dollar they can out of you and also just throw random charges on you for things you never asked for.