The team here is incredible! I would not go anywhere else. Honest, polite, respectful and great…read morework! Service as requested great prices! Answers questions very knowledgeable!

I've been coming here for years, and as a woman who knows absolutely nothing about cars I have…read morenever felt pressured or swindled while getting my oil changed. Service is speedy, especially first thing in the morning. Waiting area isn't anything special but allows you to sit while they work on the car. Occasionally they have noticed something else that may need attention (not every time though) and I usually pass and let my regular mechanic know. I would recommend them for sure!

Peter is an awesome, knowledge and helpful store manager. I've been taking my car here for years…read moreand he doesn't force anything, just gives honest advice. Even did me a solid that he could have charged me for and didn't. I'll be back!

I had too many issues to report here. These guys helped me get my vehicle back to safe driving. I…read moreappreciate there honesty and concern for me.

Stopped in without an appointment for a slow leaking tire. They took care of it (found a nail in…read moreit) and patched it. Great service, very professional and courteous and efficient. Been here before and will return. Highly recommend.

I made an online appointment on Friday the 10th of October for Monday the 13th. I received a…read moreconformation email shortly after submitting the request. I also received a "friendly" reminder text on Sunday about my appointment on Monday. Fast forward to Monday morning I arrived 15 minutes prior to my scheduled appointment at 8am. Imagine my surprise when I see a sign on the door that states they are closed. Amazing customer service. (sarcasm) I'm sure others had this same issue. Maybe online booking isn't for Henry's.

I have been going there for year. I have gotten everything from an oil change to tires. Car stuff…read moreis expensive. They treated me with respect and didn't try to over sell me The gentleman at the desk were fantastic and easy to deal with

Brought car in for problems with vibrations, turns out my tires were in worse shape then i thought!…read more4 new tires and a alignment and my cars drives nice and smooth! I have had problems with my previous tires being the culprit now i know. for over 5 years i dealt with the vibrations and thanks to sullivan tire No more! Thank you!!

We were in a pinch with a nail in our tire at 6:45pm with all 3 of our kids and the service manager…read moreIan was phenomenal! Took our car, and got everything squared away very quickly! Above and beyond customer service

The new manager Joe was in a tight situation after a few guys quit before he was hired/promoted…read more So I offered to reschedule, but he said give him a few hours and the tires would be installed. They were done an hr sooner than expected! Good work. The tires , btw, were ordered off Simpletire.com and I prepaid and scheduled the installation at Firestone online. Tires were shipped there! Easy process.

I rarely update my reviews, but recently felt obligated to. In the midst of the bizarre storm of…read moreApril 2016, my windshield wiper broke. Frantically concerned about how I would make my way home from work, I contacted Ed. He proceeded to head out in the snow, purchase the parts needed, drive to my place of employment, and re-install the broken wipers. Most repair shops would charge a premium for such service, however, Ed's prices are even across the board. If I was not a loyal customer to Ed, I am now. Thanks Ed!

I have been going to Fawzi's since Fawzi left JC Repair many years ago. I have brought my car…read morethere and usually was given a good experience, quick, thorough & meh with price. However, over the past two years I have spent close to two thousand dollars in repairs. The last three repairs.... $300+ April , 2025., $600+ November/ 2024 & $700+ August/2024. There are more repairs but, those are a few examples. I have been told by the mechanics themselves they run diagnostic to see what the problem is. And yes I'm their defense my car is a 2001 Honda Accord, I am disabled and cannot afford another car at this time. However, if they believed the car has reached its end, why keep almost literally stealing my money. The truth could've saved me thousands. So, six days after my car breaks again l, called to report the problem . The rude phone attendant told me "yeah just have it towed there & it's gonna be about a week!" I stated, "my car was just there six days ago, you had it for a week already, you had it for a week a few months ago as well and I'm not paying for yet another tow!" He told me he could have the car towed on Monday, claimed to write down my address and phone number, that was a week ago today and still no call, no apology, no professionalism, no customer support. I am disappointed beyond measure & disappointed that a good mechanic/owner let poor staff ruin his once reputable business.

Extremely disgusted. Purchased this vehicle from the establishment for the agreed upon price…read more Establishment was informed multiple times that the vehicle would be going to a newer driver who would be putting a significant amount of miles onto the vehicle. Nevertheless, was assured that the vehicle was "safe and perfectly fine" to drive those miles in. Conveniently, the establishment never mentioned the fact that the subframe was rotted to the point where the vehicle was a deathtrap. The vehicle was extremely unsafe. This is an extremely shady and untrustworthy business practice and I will definitely no longer be affiliating myself with them or any of their services. Oh and as my refund was being processed and credited they attempted to sell me another vehicle, AFTER the first one was damaged and broken already. Completely disconnected and disappointed in fawzis for this situation. That car should have never been sold to me, and the fact it was sold to me under the guise of "trustworty" and "safe and reliable" is extremely despicable as a business practice. That vehicle was a deathtrap and should've never been sold. It needs to be scrapped / parted out immediately.

Absolutely awesome people and service. I was stranded and Vic's towing called Auto Genie to see if…read morethey could take my car. They picked it up and immediately worked on it the next day. The service was amazing and they're the kindest people. They even washed my car at Vic's Car Wash complimentary because my car was so filthy! They restored my faith in people. I strongly recommend!

From the owner: Are you searching for professional and reliable auto repair services in the Fall River, MA area?…read moreBring your vehicle into The Auto Genie! From auto diagnostics to oil changing services, we can do it all. Whether you have a heavy-duty SUV or a small sedan, we can work on any make or model of vehicle.