1. Waterfalls Oil Change

0

Central Falls, RI

Waterfalls Oil Change

4.0 (4 reviews)
Open • 8:00 am - 4:00 pm

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Services - Waterfalls Oil Change

Oil changes

Tunnel wash

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SpeeDee Oil Change & Auto Service

SpeeDee Oil Change & Auto Service

(20 reviews)

I was in a car accident in January and just got my car back in March. The auto body shop replaced…read moreone of my tires,not involved in the accident, with a used tire. I knew that the tire was questionable, however the inspection sticker expired in February and knew I had to get my car inspected ASAP. I sat in the waiting area with my fingers crossed and prayed the car would pass. Rob came out within minutes and sat next to me. My heart sank because I really could not afford new tires at this time. Rob was very nice and explained that my car did pass inspection however I did have two issues. One was that I needed an aliment that the tires were wearing uneven. He brought the inspection manual with him to show me the reasoning and told me that I would be needing new tires very soon. He could have very easily told me that I needed new tires and I would never have questioned it. The second issue was that I had a headlight out. No big deal since it only cost $15 so I said replace it. Rob came back a few minutes later laughing. Apparently when my car was in the auto body shop they had to replace the wire for my headlight and they never connected it. Once again he could have charged me for a new headlight and I would have never known. I really appreciate that he did not take advantage my lack of knowledge with my car. He sat down with me and spoke to me at eye level and explained everything until I fully understood.

I called ahead to see what hours they offer services to verify they are open weekdays until 6 pm…read moreand offered inspections until 5pm and as long as I was there by 5, I could receive the inspection. I got there at 4:50 pm which I admit was cutting it close. There was no line and all the bays were empty with no other customers there. A man came out to ask why I was there. When I said I was there but the inspection I called about, he told me I couldn't get one. I asked why. He told me that there were no other customers there and they just didn't feel like doing it. I asked to speak to the person in charge. The man disappeared into the building for a few minutes. The same man reappeared a few minutes later and told me it's now after 5pm and it's too late to do inspections. I was furious. I was there before the time and the only reason they told me was that they didn't "feel" like working is insane. They were still open for another hour and they were turning people away because they didn't "feel" like doing anything. Not a good way to run a business.

Waterfalls Oil Change - oilchange - Updated October 2026

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