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That Guy Computer Services, LLC

5.0 (1 review)
Closed • 8:00 am - 8:00 pm

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Web design

Data recovery

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11 years ago

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CR Computer - Best of Long Island 2017 Winner

CR Computer

(12 reviews)

3-15-17 I am amending my original review as I must give a shout out to the customer service at C R…read moreComputer Repair. John reached out to me concerned about my dissatisfaction with their communication with me about my options, their warranty, and the confusion of not entering the key code for the operating system. John prides himself in quality customer service and has gone out of the way to satisfy me. While the original issue could have been avoided with a bit more conversation to explain my options and find out what my needs were I am totally satisfied with the resolution. My laptop was not starting up when I took it in to C R Computer repair. They wiped the hard drive which was fine but instead of installing the original operating system which had the key code on the label on the bottom they installed Windows 10 telling me I should upgrade anyways. Since I also lost all my microsoft apps they installed a free app, Open Office. After experiencing how slow Open Office was I spoke to someone I wish I had been able to get a hold of before going to C R. He told me to uninstall Open Office as it has had no community support for 5+ years. He told me to install Libre Office (much better and with current community support) and also told me that the original operating system could have been reinstalled instead of Windows 10. Basically after talking to him he told me to NEVER go back to C R Computer as it was his opinion that they did not have my best interest in mind and did not know what they were doing. Is my computer working now.....yes. Could the repairs have been handled in a better manner? Apparently they could have. I do not know much about computers but I do trust my source as he is a computer programmer with almost 10 years of IT experience as well. Too bad he lives out of state or I would have used him to begin with!

cr computer is the best, well knowledged. john is extermely smart and very helpful. if you want the…read morebest service please call cr computer in west babylon.

Shoreline PC

Shoreline PC

(7 reviews)

I've been to Shoreline PC a few times in the past four years to have laptop issues resolved. I've…read morealways found them to be honest, helpful, and accurate in their pricing estimates. The one time a laptop was damaged beyond its repair value, Shoreline PC simply said it would be better to replace than to pay for the extensive repairs (moral of the story: don't let your dog knock your laptop off the dining room table). Repairs have been done within a matter of days, never taking longer or costing more than I was told. Last time I was in the store to pick up a repaired laptop, one of the staff was helping an older gentleman with a PC. The customer wasn't able to get online at home, and his internet provider insisted the problem was with the PC. Shoreline PC hooked up the guy's PC, connected to the internet, and helped him determine that his PC was fine. Then, the staff advised him he was welcome to stay as long as he needed to check his email, go online, etc. The customer asked how much he owed them for their time, and the technician said, "No charge for this," then advised the man on how to deal with his internet provider, which service he should switch to, etc. Knowledgeable staff, reasonable pricing, great customer service.

Absolutely the best computer service company anywhere. Excellent service and advice. I would highly…read morerecommend them to everyone. It was a pleasure dealing with Jeff and I will bring all my computers to them from now on. -Bob M.

That Guy Computer Services, LLC - web_design - Updated November 2026

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