This is my go to nail salon. I've been going here for about 3 years. It's always a clean and…read morepleasant experience. I appreciate that they had complimentary beverages (both nonalcoholic and alcoholic). Everyone has always been friendly to me and the service is good. I don't really think I've ever been disappointed with my nails. I usually go for a luxury pedicure and on occasion an eyebrow wax. I haven't worn nails in a long time but the work I've seen looks good to me.

Today I had a very disappointing experience at this nail salon, a place I've frequented for the…read morelast two years and where I've often spent hundreds of dollars at a time. I came in for a simple eyebrow wax and was assisted by a woman who is often at the front desk. Before we even started, I showed her a photo of my eyebrows from a previous appointment and explained that it was the exact look I wanted. Instead of listening, she immediately told me, "No, you don't want them too thin." That response caught me off guard because they are my eyebrows and the photo I showed her was literally a previous result that I was happy with. Rather than listening to my preferences, she repeatedly told me what she thought I wanted and seemed annoyed whenever I tried to explain otherwise. As I continued trying to communicate the look I was going for, she became visibly frustrated and said, "I'm going to find someone else for you." She then left the room, returned alone, and told me, "You know this is just waxing. This isn't permanent makeup." At that point, I was confused because I thought she was getting someone else who could better assist me. Instead, she expected me to continue the service after dismissing my concerns. When she told me to lay down, I declined. I went to the front, paid, and politely explained that I felt the situation was unacceptable. As a loyal customer who has supported this business , I expected basic professionalism and respect. Unfortunately, this experience has caused me to take my business elsewhere. The only reason I continued coming to this location was for Kim's pedicures anyways, which have always been great. However, based on today's experience, I can no longer recommend this salon. Customer service starts with listening to the customer, especially when they're clearly explaining what they want. Today, that simply did not happen.

Lavish nail spa is my favorite nail spot in Keller! Everyone is so nice and attentive. The inside…read moreof the salon is clean which is a plus! I will always be coming back!

They were friendly and took me in even though they were closing in 30 minutes and stayed late to…read morefinish up. They were nice and did a great job.

EDIT PT 2: within 7 days, you can go in to get it fixed! All of my other nails are sturdy and I…read morewill be getting it fixed!! So happy :) - all fixed !!! EDIT: my nail has popped off!!! Not even a full 36 hours later and my nail just popped clean off??? I may have gotten a simple looking set, but I love them so much. Trixie did such an amazing job with my set, and I adored her bubbly personality. The other staff was sweet as well, but I didn't catch their names. 10/10 experience.

Such creative art work. I have not seen one nail tech that didn't nail it. Book an appointment…read moreonline or walk in to see for yourself.

I had a great experience at this salon! I asked for a fairly complicated set and design, but the…read morenail tech put great attention to detail and the designs all came out great. I am very picky when it comes to nail design, and he was very patient with any small adjustments I'd speak up about! I was very satisfied, the staff is also very kind and patient. During my time of visit, they have a promotion of 15% off as first time customer and my set came about to $76 with that promotion. Great prices!

First time here. Walked in requesting a manicure and pedicure and Probably the worst pedicure i've…read moregotten. $73 dollars for gel polish that started chipping the very next day! When i walked in, i let them i was looking for pedicure and manicure, they sat me down right away but had me sitting for 25 mins before i actually started getting serviced. My pedicure was not great, the paint job looked messy, didn't clean my cuticles, cut my nails crooked. One was cut awkwardly that it was poking my other toe. I was so disappointed, i decided to not get the manicure. Won't be coming back.

I went there recently for the first time and plan to go back regularly. I have natural nails and…read morelike most women I want them filed carefully. My technician did that very well. She made certain that each one was the same length and shape and looked at all the nails front and back to be certain they were perfect. She also mended two nails so well that I had forgotten they had been broken until I removed the polish 2 weeks later. Clean and friendly....

Mia ‍‍ thank you I love them recommend 100# it's really nice and the ladies and men are very nice…read more Also really quick too!

I stopped in for a pedicure on Sunday afternoon and was able to get in immediately despite there…read morebeing 4-5 others already being worked on. This location is beautiful, bright and clean and has a lot of special touches like the book of nail polish samples, rather than being overwhelmed by a huge wall of nail polish bottles. There is also a full bar that I enjoyed use of and comfortable massage chairs with all digital controls. I appreciate that I was asked the pedi I wanted when I checked in (rather than feeling pressured when I was already in the chair) and he didn't try to upsell me when I selected the cheapest. Cost-wise, it's on par with other nail salons, even with all of the updates/amenities. Linda gave me a perfect pedicure and I look forward to stopping back in to see her.

I usually avoid small nail salons with low ceilings because the smell of remover tends to linger…read morethroughout the space. This place is on the smaller side, but the interior was bright, comfortable, and completely free of any unpleasant odors. All the staff were friendly, and they welcomed me warmly even as a walk‑in. I got a French gel manicure, but it was a bit disappointing that the finish felt a little sloppy.

It's clean. It's quiet. The people are genuinely friendly and don't ask too many questions or have…read moreunnecessary conversations - peaceful. Anna did a wonderful and professional job on my dip nails. I have recommended them to friends already.

I came in on Friday for a appointment and the people were polite and all but didn't do a good job…read moreon my nails. My thumbs were uneven, my nails crooked to one side, and odd dents in the middle of the nails. I came back to get them fixed and I left with the thumb nails fixed but the nails were still crooked, and there was that weird dent still. The man who did my nails said "oh the flowers on your nails are 3d" they aren't. It's dented in the areas where the flowers aren't even at. Unfortunately I don't have a picture of the crooked ones since those broke after two days of having them. I'll go in chronological order of how this happened. I tell the guy I want whats in the reference photo, I tell him white background with champagne colored flowers. Took a good minute explaining that and as you see, didnt happen and got it wrong but thats my fault for not saying anything and going with the flow since it's my first ever time getting nails. He also told me to get longer ones and to get a dip manicure which made the order 45$ - 75$ but I thought, it should be fine! I trust that he can make the nails pretty! And I let him know he can make it more simple if need be. If I knew he couldn't get anywhere near the ref or even decent looking flowers I would've picked out something else. As y'all see in the photos it didnt work out. It took 2 hours for those nails, while my younger sister got more complicated ones and took less time, looked prettier, and was cheaper. So when I got to the car I balled my eyes out. I felt so embarrassed and ashamed of what I paid for since it was a terrible job. I called the people soon after asking if I can get a refund or atleast get these fixed/removed, and I was informed then that there was no refunds even though they were the ones who did a bad job. When I came back the same guy who did the nails in the first place served me and when I brought up the problems he just made excuses. Or just acted like it wasn't there, the thumb one may have some credit but everything else was practically straight up lying to my face. He just shaved my thumb nail down and sanded down the edges and failed to fix the crookedness. I don't think he even did that much to shave down the thumb nail either. Overall not a good experience but maybe it's just that one guy in that shop that is bad at nails.

I love this place! The man who did my pedicure I believe the lady at the front said his name was…read moreSalt. He was absolutely amazing!! He was very gentle and made sure I was okay with temperatures and made sure I liked the way toes nails to look before moving forward. I honestly felt so relaxed I almost fell asleep! Definitely going to be coming back to see him!!

This place is so amazing! All of the nail techs here are extremely nice and talented. Vin is my…read morefavorite! She is so sweet and easy to talk to and she is amazing at making sure you get exactly what you want! Absolutely love this place and will never go anywhere else in Keller!