I do love this place for my noodle dishes but it's quite an back and forth with them to give us proper noodle portions. If noodles are good portion they skimp on veggies and shrimp. Just 4 shrimp for additional $5 dollars with removing other proteins seems ridiculous. Restaurant experience should be pleasant and not a lot of back n forth with them to do justice to noodle dishes. Noodle dish without much noodles in them doesn't make sense. read more

We came on a Sunday afternoon around 5 PM, and there were only a few customers while we were there. It appeared that there was just one person working, but she greeted us warmly and offered suggestions. We started with the egg rolls, which came out hot, but I found the filling to be disappointing. It felt like mostly cabbage with very little else, and personally, I wouldn't order them again. Unfortunately, I was also disappointed with the Pad Thai. The sauce was quite sweet, and the seafood tasted as though it had been cooked from frozen and wasn't well seasoned. Overall, the experience didn't meet my expectations, and I'm unlikely to return. read more

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Cheap quality food Rice was literally grey...I couldn't eat it. Like a cheap...One and done read more

They consistently knock it out of park at this restaurant. The food is generally always delicious. I hope they continue to improve their flavors and portion sizes. No other comments! read more

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We moved to Andover very recently and knew we had to try the local Thai places. Thai Sweet Basil has solid reviews, so even though I am picky about my Thai, I thought we would give it a shot. We were there on a Thursday for late lunch and the place was dead other than a bunch of take out orders, so I am sure this was a factor in things going so well for us... Service was excellent. The lady that served us "Tony" at least is what it said on the recipt...nice old Thai lady who chatted with us at the end of the meal was born in Bangkok - she was great through the meal. The Decor is pretty similar to most Thai places. It's nice and the bathroom is nice and clean. No complaints from us. Comfy place with ample room in between tables. The Food was very good. Here is what we had: Crab Rangoon - Very Good. Just like everyplace makes it, they folded the shell a little different than most-and it looked as good as it tasted. 4.5/5 For lunch entrees my girlfriend had the House Fried Rice-which was the best I ever tasted...and more importanly, she loved it too. 5/5 I had the Red Curry with Tofu (not listed on the menu as an option but I love my Curry wtih Tofu so I asked and they said "no problem". Taste wise it was almost as good as my favorite place...but excellent on it's own AND it came with rice. Maybe that's just for lunch because most places make you pay for rice seperately... 4.5/5 Finally we decided it was our duty to sample the Pad Thai. We got it with Chicken and it was good, but probably the area that Thai Sweet Basil needs to work on the most. I asked them not to make it too spicy since that lady doesn't like spicy food...that may have thrown them off. We generally like our PT sweet and that was what we felt was missing here. 3.75/5 for my taste buds. Overall everything went so well, we would come back and just get other dishes than the Pad Thai...which is okay. That said, I think the should consider adding more sugar to the dish, which most Americans seem to love. I would say the fair rating is 4.5 factoring for everything including a very fair price for lunch...far cheaper than a lot of Thai places... It was well under $50 before tax and tip for 3 entrees and drinks. We will definitely back!!! read more

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Always fresh and authentic. The service is wonderful. My only stop for Thai food!! The fresh basil rolls and soups never disapoint.

Family owned, the food is always incredible. My personal favorite being the steamed dumplings. I go frequently and the food always lives up to the time beforehand! read more

Too-notch neighborhood Thai restaurant. The food is amazing, the service is excellent, and the ambiance is very pleasant. We come here whenever we are in the area. read more

note to Manager / Owner. pay someone to go and see how they're treated (anonymously) at YOUR restaurant. it's pretty bad. wait staff : no eye vontact to greeters late seating. and then no order taking. hmmm I see good reviews puzzling. maybe an off day or maybe not. read more

Beware : Thai Sweet Basil - Andover is charging 3% service fees on take out. There was no mention while ordering nor anything posted in rest. While picking up. When i called after i saw reaching at home the receipt she had no answer on why 3%.service fee was charged. So just letting everyone know to check their receipts for take out of going there . Just putting in charge to get extra money with no explanation. Food was also decent nothing good enough to let go of the literal scamming. Never again. read more

Our daughter goes to boarding school nearby and we are visiting from Rhode Island for Family Weekend. There aren't very many dining options as we are allowed to travel within the city limits. That said, we decided to come here hoping for friendly service at a convenient location. I gave this restaurant 4 stars because our expectations were met. There's a more popular, fancier Thai restaurant closer to the school, but it's usually very crowded and the host and receptionist were unwelcoming on 2 occasions we attempted to dine in. Boo. The food at Thai Sweet Basil is okay, if you're into bland homestyle foods. The meals will satisfy your hunger, but if you crave outstanding Thai food you will probably be disappointed. Convenient location, friendly service, comfortable dining, tons of parking, great Thai iced tea, and peaceful atmosphere. Satisfactory experience. read more

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This place used to be my favorite Thai when I was living in the area. Coming back after a few years, I was happy it was still there. I don't know what happened, but my memories in taste and presentation were much better than was I experienced now. Don't get me wrong; the food was good, but not "I have to go back"-good anymore. The chicken coconut soup was rather watery, crab rangoon overly battered and fried. Chicken skewers with peanut sauce were good, though. The entree that I shared with my wife was good but poorly presented. Why throw the broccoli as a big junk on it instead of doing something amazing to it as Thai restaurants do to carrots and other garnish? What definitely didn't change was the friendly staff and the delicious Thai ice tea. read more

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Nice quiet atmosphere. Very good Thai food and I have been eating Thai food for many years. Friendly servers who make you feel at home.

I eat here more often than I'd like to admit. It is consistently good and never too busy. I think most people do takeout. This place has the best Thai food I've tried so far; I like the massaman curry, all the little soups on the menu, the yum yum noodle soup and the papaya salad. read more

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While the interior of the restaurant is a bit dated, the food is fantastic, and the service is friendly. My favorite Thai spot!

This place is awful! I never leave reviews but felt compelled. They have horrible customer service and the manager was completely rude. I will never eat here again. read more

If you are looking for slap you in the face flavor this may not be the spot. I recently tried their pad thais, it was a lot of food for a fair price, but it was a very mild flavor. MID! I will be hunting around for some other Thai places but this could be a contender for a new staple in my carry-out rotation read more

This is about as good as it gets when it comes to Thai food in the area. It's always insanely fresh and very consistent! Sit in service is great, they are always fast, efficient & friendly. Definitely a low key kind of vibe when you're in there. Very quiet and peaceful. Absolutely recommend this place! read more

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As good as Thai can be! Chicken satay and Tom yum chicken rice noodle soup was excellent.

Great food and service! We've gone several times now. Lovely dishes and good selection. Yummy!

Always excellent food and we love grabbing and eating on the way! My daughter in law and I are huge fans!

This place is a hidden gem- delicious, quality food and great service. Crazy Noodles read more

Thai Sweet Basil - Crazy Noodles-already dived in when I thought to take this photo! - Thai Near Me - Andover, Massachusetts

The basil spring rolls was good but didn't have enough basil. Only had one small of piece of basil. Mango curry was good also but needed more sauce. Fried bananas was not good. Banana taste kind of weird. It came with honey sauce. The best one was curry puffs. We Orderd for take-out but it didn't come with the silverware. Staff was friendly read more

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The best crispy pad Thai around! The spring rolls are always fresh and delicious. We've never had a bad meal and the service is quick!

The food here is so good! It is not the closest option to me but this is the best Thai food in the area. Always tastes freshly made with top quality ingredients. All around delicious and worth going the extra distance. read more

we got takeout from here and it was excellent. crazy noodles & chicken coconut soup were well spiced (we requested extra spicy & they delivered). read more

4 of us got take out and each of us thought the food was good. I tasted all four and thought my beef & broccoli was the best...and I ate it all and the better part of the rice container that we ordered. Take out sometimes leaves the food a bit less tasty than if eating it fresh and hot. I'd be up for trying this place again but dinning in instead. Of course I'd lik to taste everything that we order to see if my dinning friends choices were better straight from the kitchen. read more

The main problem with this once terrific Thai spot is its inconsistency. We tend to order a handful of favorite dishes over and over again. Sometimes the dishes are excellent, other times subpar. The latest example sums it up: we ordered 2 identical vegetable crazy noodle dishes .i repeat: we ordered 2 of the same dish. One came with plenty of noodles and was mildly spiced. The second had plenty of vegetables, virtually no noodles at all and was very spicy. WTF!? when they get it right, it's GREAT. But you never know. I give up! read more

In early March, we stopped in Thai Sweet Basil, Andover on a Saturday evening following an afternoon full of activities. Having worked up an appetite, we were pleasantly greeted and sat at a comfortable table for two. With still and sparkling water served at request, we also ordered main courses. The Salmon was beautifully grilled and served with vegetables. The full portion size even made for lunch the next day. They prepared it less spicy hot than normal for palate that prefers less spice and heat. Meanwhile, the hot basil chicken dish provided the right amount of chili heat to accompany the chicken and vegetables. A Thai staple that was done right. For a friendly atmosphere and good food, I do recommend Thai Sweet Basil in Andover. read more

I guess they changed chef because it tastes so different than before. It's more authentic!

I stopped at Thai Sweet Basil on my way back to NYC from MA and WOW! It was a Sunday afternoon and the restaurant wasn't too packed, but the service was still a little slow. The food did come out super hot so I'm assuming that's what took so long. I ordered the calamari, spring rolls, and vegetable/tofu basil fried rice and my mouth is watering just thinking about it. I can't wait to come back again whenever I'm in the area. I had the coconut ice cream for dessert and the ice cream itself was ok. They didn't have any of the other seasonal flavors, which was disappointing. The ice cream is also a sundae with whipped cream, chocolate sauce, etc. and I honestly think it's better without all the extra toppings. The food here definitely deserves 5 stars. I'm docking a star due to the slow service and the limited dessert menu. read more

Picked up a takeout. NOTHING about this order was fresh. Was not even close to being edible. This was our go to for Thai food in the past. We will not go back. read more

Delivery is a joke. Don't bother. Good food. Nice people. 3 hour wait for delivery!?! Never get delivery.

I don't usually write many reviews. To be honest, my family and I were planning to go to a different restaurant but ended up walking in here instead. Only seeing one other group dining and one group waiting, I didn't really want to eat there, but we went anyway. The food was very very good, and came out quite quickly. The waitress we had was incredibly kind and sweet. Maybe one of the best waitresses I've ever had. Helped put food into the container for us too. Great job. read more

I have tried this place twice. The first time I got a takeout and ordered the fresh basil roll and mango cucumber salad. Both were up to the mark on flavor and healthy. The roll had fresh vegetables and the peanut sauce was nice. The salad was flavorful and spicy! The second time we dined in and the place was nice and clean. We ordered TSB's platter for two which had two pieces each of 6 appetizers on their menu. It was a delightful spread and all items stood out. We also ordered the Chicken Pik King curry which resembled the red curry in flavor and was delicious as well. I would love to order other things on the menu! read more

Thai Sweet Basil - TSB's Platter - Thai Near Me - Andover, Massachusetts

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Hidden gem! Food was excellent and exceeded our expectations! Service was quick too! Will be back!

I was surprised to find a Thai restaurant in Andover with pretty good reviews so had to come for a visit. And true to Yelp, it was the real deal. It's good to see there was authentic Thai food in MA! We had Massaman Curry, Pad See Ew, Pad Thai and a fried rice dish. All were very good. The decor was bright and clean. The only area of improvement is the service. Our server was kind of weird and didn't like it when we asked her questions about popular items on the menu or even subsequent requests for chopsticks etc. Maybe it was an offer day for her, she was quite odd for a server. Anyways, yes it's real Thai food. Enjoy! read more

I ordered through Uber Eats. Worst experience of my life. They do not use Uber eats drivers, they use their own drivers so they can make more money. In turn I waited over 2.5 hours for my food. I called the store and they said that the driver was busy and I just had to wait then when I started to speak they hung up on me. I then called a second time 40 minutes later and was hung up on again. For context I live less than 15 minutes away and ordered two items. Probably the worst service I've experienced in my life. If I could give it zero stars I would. read more

Love this place great menu quality food and great prices. Also good for togo orders.

One of my favorite Thai restaurants! Food is absolutely delicious! Fresh tasting, deliciously spicy! Lunch menu is really reasonably priced! Good portion size! Lots of parking. I LOVE this place! Good bang for the buck! read more