This guy was new but this boy did put a cheese divider in my sandwich. And forgot part of my order.read more

We just tried this place out for the first time and we really liked it! The bread is amazingly soft…read moreand fresh with a nice crunch on the outside (but not too hard). The turkey bacon sandwich was top notch to go with the soup. The Good, Really Good Chicken noodle soup was better than most, but it was missing something. Like maybe more veggies or chicken? My girlfriend ordered the chicken bowlrita. And she really liked hers as well. We'd give it a 4.5 if we could, but going with 4.

Dan is awesome. He helped me resolve an issue with an order and I can't thank him enough. I am more…read morethan happy to support a business that has good employees and good people who are helpful. Although this isn't the closest potbelly to us, I will support this location time and time again solely because of Dan and the exceptional customer service he provided.

Emma is amazing. Friendly staff. Just don't get the steak sandwich! I don't think this was an…read moreindividual location problem -more of a corporate problem. It was very gristley (I could barely chew) and crazy over-peppered. But again, not a reflection on the individual restaurant. Our other food was aesthetically pleasing and delish!

Stopped here at lunch on Monday. The owner was very friendly and greeted us and offered suggestions…read moreon how to choose from the menu. I ordered the butter chicken bowl. It has yellow rice, grilled dark meat chicken, cabbage (yum) and butter chicken sauce. I think I was supposed to get a pita (not sure) but I didn't but I didn't need the carbs anyway. It was delicious. I also ordered the Chicken samosas with butter sauce. Wonderful. My son got typo falafel pitas and some samosas. Parking was right out front. We were first in line. I paid about $57 for three meals and two orders of samosas. Kind of pricy but so worth it.

We love this place! (Cannot believe my first review). This trip we went inside and ordered to-go -…read morewe order online often. Huge fan favorite are the platter meals which feed 4 people. Tonight we both had The Dearborn and it was delicious! Freshly cut chicken, topped with I just did pickles and garlic sauce. Next time I'll ask to add other veggies (I believe they will?!). Could not leave without the falafel. So delicious!

Great family restaurant. I showed up late on Monday. They were more than friendly and no rush, in…read morefact I had to ask for my check. Food was really good fresh and not expensive. I highly recommend Russ'!

My first few times here I didn't like what I ordered but now that I found my usual, I love the…read morefood. We seem to always get the same waitress, her name is B, she's a sweet girl. Always friendly. Price and location make this a nice regular stop, and we go a lot in the winter.

Delicious food!!! I've ate here many times & it's always…read morebeen fantastic. Great cheddar broccoli soup Stellar sandwiches And their brewed ice tea = out of this world Service is hit or miss. Ordering is done at the counter & they bring your meal out to you. Most of the time. My 4 star review is because a few times they have yelled out my name for the entire county to hear. Prices are a little high & worth it. But, not if it's occasionally cafeteria gig

Giving three stars because I frequently come to this McAlisters and I always get a good meal…read more Unfortunately today was the exception to that. I ordered the grilled chicken club. I will attach photos of what it is supposed to look like, and what I received. I did come in 30 minutes before close, and I felt like the employee must have been done trying for the day and decided to just make the "sandwich" however they felt like it. It was clear they were blatantly disregarding this order which is u fortunate because I also paid extra for this order to have the gluten free bread and didn't even end up eating it. I was having a rough night and this was supposed to be my 'pick me up'. Very disappointed because I usually have no issues with my order or the service, which is why I would come frequently.

This place is an awesome, eclectic, and personable spot with incredible food as well as service…read more The BIzzy Grizzys or whatever they called them were one of my favorite appetizers ever, and I don't typically like things like that. At first I was hesitant because of the price, and it being biscuits, but they made me eat those words and more. It was like a large biscuit muffin top with jalapeño, cheese and honey glaze (I think) and it came with a white cheddar cheese sauce to dip it in that was outrageously delicious. For a guy who hates cheddar biscuits, I've got to say I'm blown away. My wife ordered the steak with fingerling potatoes and carrots. It was on the pricier side, but yet again well worth it. The steak was cooked perfectly, and the veggies were pretty good too. They had live music playing as well tonight. It was a jazzy kind of vibe and it didn't over power anyone talking or anything. The guy had some serious skill too. To top it off, we had some pretty killer service from everyone there. From the hostess taking our names, random servers walking around, and our fantastic server (I forget her name but she was blonde and worked upstairs and had a a really great attitude. The expo or food runner dropping our food off anticipated us possibly needing an extra plate and brought one without asking which was super awesome and ended up coming in handy ( I knew my wife wouldn't finish that steak alone) and she brought it without asking and was ready with a smile to get more. I used to be a GM (I hate when people use this saying but...) truly I know how hard it is to find good workers and the folks running it here seem to have it down. I come from a place where you have to drive 100 mi or more for average service. So seeing exceptional service is really almost too good to be true. I'd definitely stop in for a bite. It's worth every penny. We'll be back for dessert, they have seasonal crème brûlées!

I dined at TOG today for a business lunch and, unfortunately, my experience was very disappointing…read more At the end of our meal, I asked for a to-go box because I had barely touched my food. My guest and I spent most of our lunch talking, and I left with nearly an entire meal. About 20 minutes after leaving, I realized I had forgotten my box and immediately called the restaurant to see if it was still there. The young lady who answered the phone asked where I had been seated. I explained that I was at the very first table at the front of the restaurant. Within seconds, she told me there was nothing there. Her tone made it clear that assisting me was not a priority. Given that the hostess stand is located at the back of the restaurant and I was seated at the front, I do not believe there was enough time for her to actually check before dismissing my concern. After I sent an email regarding the situation, the hostess responded that she had walked through the restaurant looking for the box. Based on the timing of our phone conversation, I find that difficult to believe. In her response, she also stated that she checked with the servers after our call had ended, which suggests that no real effort was made while I was on the phone. What is most disappointing is that I am a regular customer. Today, I paid $56.00 for lunch for myself and my business guest. Between a server who was largely absent throughout the meal and the dismissive interaction when I called about my forgotten food, the level of service fell far below what I have come to expect. Everyone has an occasional bad day, but customer service is often defined by how issues are handled after something goes wrong. In this case, I felt dismissed rather than helped. Unfortunately, after today's experience, I do not plan to return.

Hands down the best pho I've ever tried! Everything was delicious, the restaurant was clean, and…read morethe service was outstanding. Everyone was so kind and welcoming. I genuinely don't understand how anyone could leave a 1-star review after the experience I had here. This place deserves all the support it gets. Can't wait to come back!

Omg I'm obsessed with this place! This is probably one of my favorite Vietnamese restaurants in…read moreGrand Rapids. First of all, it's woman-owned and the owner/cook is so friendly. They renovated the place so now there's beautiful artwork of different tasty dishes on the wall. My favorite thing to get from here is com suon chung which is rice with grilled pork chop, eggs, pickled veggies and lettuce. They always make the pork chop just right and the seasoning on it is amazing. My friend always goes for their pho and enjoys it every time. They have many different dishes to choose from so I'll definitely have to try something different next time.

What is not good to say about Panera! Great food for the price when in the road and need something…read morebetter than fast-food. Parking lot out front with plenty of space. When I opened the door you immediately smell baked goods and are welcomed with a wall of breads, bage, cookies and baked goods. Pat seems to be my person everytime I stop in working the register and she is terrific! Always smiling, always patience even when there's a line. She is always pushing cookies, cakes and that last extra something you need to brighten the meal I ended up getting a scone because if it. Today was half sandwich and soup. Took advantage of the seasonal Autumn squash. Did not disappoint.

This was the smallest bread bowl I have ever seen. It seems like they used a bagel to serve the…read moresoup. The soup did not even fit in the bread bowl. This is definitely up to Panera's standards--or the Grinch hit them early.