I recently visited TGI Fridays, and overall I had a really enjoyable experience. The atmosphere was welcoming, the restaurant was clean, and the staff was friendly from the moment we arrived. Our server Nickisha was attentive, checked on us throughout the meal, and made sure we had everything we needed without being overbearing. The food arrived hot and fresh, and the portions were generous. Everything was flavorful and prepared just as ordered. The only reason I'm giving 4 stars instead of 5 is because there was a bit of a wait for our food, but the quality made it worth it. Overall, it was a great dining experience, and I'd definitely return. If you're looking for a casual place with good food, friendly service, and a relaxed atmosphere, TGI Fridays is a solid choice. read more

9/18/2026 MIXED BAG THIS REVIEW -- TGI FRIDAYS So y'all... I gave TGI Fridays another try -- on a Friday! TGIF, right? I started with the 3-for-All pot stickers, and let me tell you: THE POT STICKERS WERE DELICIOUS! They came out nice and hot, full of flavor, and were easily the best thing I ate. Honestly, pot sticker it up! I could probably order those as my entrée and be perfectly happy. Next up was the $5 margarita. It was okay, but it tasted more like juice than a margarita to me. I had to add another shot of tequila to give it a little help. After that, we were good! The bartender was nice and the customer service at the bar was good. Then came my bacon cheeseburger. I ordered it medium rare, but it arrived well done. And that wasn't even the biggest problem -- the burger was basically room temperature. No heat, no steam, nothing that made me feel like this burger had just come off the grill. Meanwhile, my fries were nice and hot. It honestly seemed like the burger had been sitting there waiting for the fries to finish. I spoke with the manager, Mr. Neil, and this is where TGI Fridays earned some points back. He was extremely polite, understanding and receptive. He looked at my ticket, saw exactly how I ordered the burger, and understood immediately why I wasn't happy with what I received. I've had a couple of other not-so-great experiences with TGI Fridays, but Mr. Neal asked me to give them another try. My sister LOVES going to TGI Fridays in Valley Stream when we're out shopping, so chances are I'll be back. Mr. Neil also took the burger off the bill, which I appreciated. Great management and excellent handling of the situation. Thank you again, Mr. Neil, for your patience and professionalism. And y'all know I check the bathroom! When I visit restaurants like TGI Fridays, Red Lobster, Olive Garden, etc., I always check the restroom. To me, the cleanliness of the bathroom can tell you a lot about how a restaurant kitchen is being maintained. THE MIXED BAG THIS VERDICT Pot Stickers: DELICIOUS -- definitely getting them again! Fries: Hot and good $5 Margarita: Okay, but needed some tequila assistance Burger: Missed the mark -- overcooked AND cold Bartender: Good customer service Manager Mr. Neal: Excellent customer service and very professional Would I give TGI Fridays another try? Yes. But next time, those pot stickers might just become my whole meal. Sometimes a restaurant can miss the mark with the food, but how management handles the problem matters, and Mr. Neil handled mine very well. Mixed Bag This -- I give you the good, the bad, and everything in the bag! You received 2 stars for how Mr. Neil the manager handled the situation. read more

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I'm usually pretty understanding when it comes to customer service, but my experience here was disappointing. From the moment I walked in, the bartender rolled her eyes at me and didn't even acknowledge or greet me. I had barely stepped inside and was already made to feel unwelcome. A simple greeting and basic courtesy go a long way in hospitality. I understand that employees can have bad days, but customers shouldn't have to feel like they're inconveniencing someone simply by walking into an establishment. Unfortunately, the attitude I received set a negative tone for my entire experience. Management should pay closer attention to how customers are being treated, because first impressions matter. I expected a much more welcoming experience from TGIF. read more

I honestly think TGI Fridays is one of the worst restaurant companies right now. Their website and app are overly complicated and frustrating to use. I have points that are about to expire, and when I tried to redeem them, I was told I could only use two free entrées at a time -- which was annoying but acceptable. Then, for my birthday reward today, the app automatically assigned it to a location in Maryland, even though I live in New York. That's ridiculous. No phone support! I Just took a party of 20 to a different restaurant and decided not to go to TGI Fridays and will probably not ever go back. This kind of broken experience is exactly why they're closing so many stores. Nothing about their stores or their digital platforms feels great -- it's all confusing and unreliable. When I try to pick my store it came up with some chicken place and when I asked the restaurant what that was all about they didn't seem to really know but he said that it was something they did with the online presence but it was also inside the app But it sounded like this chicken place was somewhat associated or affiliated with TGI Fridays. Just a huge turn As for the food, a lot of it is just disappointing. The chicken chunks, pot stickers, and many other items taste like cheap frozen food you can buy at the grocery store. Why would I leave the house and pay $16 for Tyson-style frozen appetizers that I can get for $8 at my local supermarket? It simply doesn't make sense. read more

I haven't been here in a couple of years decided to stop by. The wait was about 10 minutes. The staff was very pleasant. The food was good the drinks could have been better. The atmosphere was good, I came by because it's not far and I wanted to see what was on the menu. It would be nice if they upgrade the menu. read more

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I used to love coming here now it's just so run down and ghetto. My waitress sat at my booth to take my order and spilled sauce on me while clearing the table. Food was good but she didn't tell me about many of the deals just seemed like she wanted to take the order and go. Whole vibe was off. read more

I went to TGIF after not having it for years. Let's just say I see why they been closing down. I ordered the Jack Daniels ribs and shrimp. The ribs were so burnt and dry, I don't know how they thought it was okay to serve that to anyone. I complained about them and did get a fresh rack. The shrimp was so greasy, the breading was falling off and lacked any kind of flavor. Although the place was empty and the waitress only had two tables, we kept having to ask another waitress to get her. Then the bill was all wrong as we was charged full price for happy hour drinks and the kids meal which is free on Tuesdays we were also charged for. When that was brought to the attention of the waitress, she said "let me fix that for you" instead of apologizing for her mistake. read more

Came here only to use a gc that was gifted to me since the location by me closed. I placed an online order for pickup and arrived at the chosen time. Now I know why they had to close down so many of their stores. When I went to the designated pickup area, nobody was there. The restaurant only had a party of 3 at the time. I waited about 10 minutes in front of the kitchen in hopes of hunting down someone to help me. Finally an employee spotted me & said 1 sec. Another few minutes later...the guy who seem to be the manager (busy on the phone) asked me for my name and went to get my order, which just got ready. I got the crispy chicken fingers with seasoned fries & mashed potatoes (it was my all time fave at Fridays) as well as a kid's fettuccine with butter and mozzarella sticks as a side option. The fingers were not as good as I remembered it to be- they were small & dry, still tasty tho with the honey mustard. The seasoned fries were good, mashed potatoes were very salty, fettuccine was bland and the mozzarella sticks were hard & soggy (from the marinara sauce bc the lid wasn't closed tight). I rather forfeit the remaining balance on the gc :( read more

TGI Fridays Valley Stream - American Near Me - Valley Stream, New York

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My husband and I visited fridays this Friday that just passed and I don't think I've ever had a serving experience better!!! All thanks to Niki who delivered great service, she was very accommodating and friendly she didn't stop asking us if we were alright. I forgot all about leaving this review and had to come do it today. Niki is such a friendly soul surely will be visiting again. read more

Located inside a large shopping center. About ten beers on draft - all macros. Quickly grabbed a seat at the bar. Bartender was very quick. I had a Sam Adams Boston Lager. They had a happy hour at $5 for a full pour for a beer. One of the best happy hours I've come across. Lots of TVs around the bar. read more

Ok it's not the best but it's not the worst either food and service was mid but I'd be back to watch a sporting event and drink at the bar... read more

Short staff and this girl tahina was slow and kept messing up the receipt also the bathroom smells like fish and no paper covering for the toilet read more

Lovely service the server Melissa was great gave me some food recommendations. Will return! read more

TGI Fridays Valley Stream - Amazing food Melissa was our server she is amazing ! - American Near Me - Valley Stream, New York

Niamani,My waitress was a EXCELLENT server,Very friendly,Great service,Dragon salmon was delicious,Manager came and greeted me! read more

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Great food and great customer service with wonderful vibes highly recommended the drinks are awesome as well

Took me 1 hour to get 1 drink. Will never come back to this foolishness again. 2 drinks in 1hr and 29mins is insane no matter what day of the week it is. Sat at a table and everyone was clueless about who section it was. Get it together, they closed the Lynbrook location and kept this bs. 2 bad experiences in 2 weeks just solidified I won't be returning. read more

The food was ok it was very saucy and greasy I have had better from other locations, the service was ok however the server was not the nicest she had an adtuide when she came to the table. The decor was nice I wouldn't think about coming back because it was was bad I would go to another location. read more

Sat at the bar the bartenders Fabia and Marco were the best! Good food good vibes. We had a blast. Great food,and bomb.com drinks Mac and cheese was perfect. Fabia had some great suggestions on food and drinks. And Marco make sure to give us great 2nd round ! read more

I love coming to this restaurant. Our server Keisha is AMAZING!! She is very pleasant and patient. The food was amazing!!

Brandon was honestly great. Super chill, really friendly and on top of everything the whole time. Drinks stayed full, food came out right, and he had good recommendations without being pushy making the whole meal way better. Definitely one of the best servers I've had at Fridays -- would 100% come back and ask for Brandon again. read more

Great place with great people. Food is flavorable and served in timely matter. Server Brandon is on point and attentive. read more

TGI Fridays Valley Stream - American Near Me - Valley Stream, New York

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Food was amazing . Staff was friendly . Manager Amanda Wes extremely hospitable. Will be returning . read more

Awesome customer service awesome food. My servers name was lynval and he was great!

The food was satisfying but the 20 minute wait for the food wasn't satisfying. Service don't get me started , we waited 10 minutes for seats away from the loud music that will make sure you leave the place with a headache . When your waiting to order , it'll take estimated 15 minutes and they'll walk past you like if your a nobody . The environment felt uncomfortable, the woman serving us was rude giving us a attitude and mind you , these are the type of people that will spit on ur food . I would give this a 1 star but the food was good I guess . read more

Halley was a great waitress! Very attentive! We had a fun time celebrating my son and his friends graduation dinner. We definitely would come back! It's my son's favorite restaurant too! Thank you Friday's for a great time! We appreciate your hospitality! ! read more

Hailey is the best server! The food was GREAT AND HOT!!! We enjoyed the soft music and vibe!

Unfortunately, the service warrants a review. I was 6 towns away. I tried calling ahead my order. After 10 minutes of phone being busy and finally getting someone to pick up, someone picks up the phone and has me on hold for 21 minutes. I arrived at the restaurant to find that not only is it not that busy in the dining area, they took they phone off the hook. When addressed with the manager, O'Neil went to expedite my food. Still wanting to give the benefit of the doubt, I check my food to find its less than what I ordered. I had o request the additional chicken that was not in my box. Image below is phone log Short food and phone off hook. Business owners, please respect your customer time and money. We also work hard for our money too. read more

TGI Fridays Valley Stream - Empty dining area at time I arrived to place order - American Near Me - Valley Stream, New York

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Fridays is not new to many of us and I haven't had any in so long but most of us know why it's just not the same and yet that statement remains the same, im only giving it 3 stars because of the service other than the service there was nothing special or memorable. The food gets a shoulder shrug not bad just blah. The walls have nice paintings but from where I was seated I didn't want to take photos while people were eating. read more

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Food was great, and we had a good server. Irianna was very pleasant and attentive throughout our meal.

The server iriana Is very intentive to her customers. she shows great cpr to her customers.

great app and drinks! The waitress was very attentive. The music was great! Great for larger groups.

Had a great experience! The whiskey glazed chicken strips were delicious and the service was great. Our server, Kash, was friendly, hospitable, and helpful. read more

Wow... How do i even start this. I had Kash as my host and he was the best waiter ever to serve me. He was so nice kept a smile on his face. Also made sure I was good. Make sure to give Kash his hours and credit because he deserves it. Kash always get a tip from me We love kash. We only go there for Kash. read more

So we visited the Fridays in Valley Stream yesterday afternoon. I just wanted to make a big shout out to our server. I think her name Fabia she was amazing she made some suggestions toward our appetizers we ordered wings and then we proceeded to have the New York strip it was cooked to perfection !!! Then to what a surprise another woman came around and asked how were we doing? Was everything OK? She was a manager Amanda. To sum this up we were impressed because you really don't get That these days. Great service and a manager. That's checking on you to make sure everything is all right. Thank you both for making our afternoon at Fridays exceptional we will be back. read more

Great food. Great service. Great TGIFs store, it looked and sounded enjoyable. Shoutout to our server Brandon, he was delightful and made my family and I experience memorable. read more

Yesterday, at approximately 5:00 p.m. I went to dine at this establishment (TGI Friday's Valley Stream, NY) with a colleague. We both ordered one drink each during happy hour. She ordered the warm pretzels with the dipping sauce which we shared. The waitresses were attentive and welcoming. However, when we got to the bottom of the dish, we noticed that there were crumbs left from fried chicken. We immediately stopped dining and asked for the waitresses to call the manager. After a few minutes, he came out to the bar area where we were seated. However, he appeared to avoid coming to speak with us. One of the waitresses asked him, "Are you going to go speak with them?" He came over reluctantly. I told him what we ordered and that there were food crumbs at the bottom of the dish that weren't from our order. He listened and asked us what we wanted to do. I told him that we didn't expect to pay for anything after eating from a dirty dish that could possibly make us ill. He told us that he would take off the price for the pretzels ($5.00), but he would not take off the price for our drinks ($5.00 each for a total of $10.00). When I explained that we could become sick from eating from a dirty dish and that it was unacceptable, he wanted to argue with me, insisting that he still expected us to pay for the drinks. We have been there at least once a month over the past few years along with other colleagues, so we were not simply trying to be cheap or avoid paying our bill, but simply standing on principle. The manager continued to argue the point that we should be paying for our drinks. He was unreasonable and unapologetic over a matter that could have resulted in the illness of two patrons that the basic expectation of good food, cleanliness and thoughtful customer service. There was not even an offer of coupons or any gesture of apology for something that was more than an inconvenience. The manager finally resolved the bill issue without charging us the $20.00 and tax. However, he responded by saying "Next time I won't be taking the money off." Why was this even a thought or a response from a manager? With the closing of the other TGI Fridays across the region, I would have thought that customer service would be the priority to the community and customers who patronize this remaining establishment. I will never return to this establishment again. TLDR: DIRTY DISHES AND POOR MANAGEMENT!!! read more

My mother, wife and I came to eat here. We took the Shrimp & Chicken Cajunan Pasta. The worst ever I ate. Bill came out $90+ but the food is just not good at all. Don't come to this restaurant and definitely don't try the food here. read more

Stopped in after a quick trip to Target for some last minute Easter goodies. Well... we should've went home and cooked because the service was terrible and the food was ok. The waitress took forever to do everything and the best thing was the breadsticks. I guess you live and learn because I saw these bad reviews AFTER we arrived and ordered. It's all good though, you win some and you lose some lol. I might still go back for the breadsticks if I'm in the neighborhood lol read more

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I couldn't give you a ZERO, so I give you a ONE. I came into this location this evening and was seated. 30 MINUTES go by, nobody asked if me and my party wanted drinks, nobody came by to greet themselves and nobody stopped by to tell us there would be a delay. Somebody from my party went into the restroom and was introduced by this *see photo* while a handful of 5/6 employees were all hanging out by the bathroom and not cleaning it. We witnessed a supervisor yelling at the staff asking how many people does it take to clean a bathroom and it still wasn't done. Another 15 minutes go by and we STILLLL don't get serviced. Needless to say we left. This place is disgusting, the employees need a refresher course. read more

TGI Fridays Valley Stream - Restroom - American Near Me - Valley Stream, New York

I like it here! When I want a good low key spot to just have finger food, drinks and a good time, I come here. I wouldn't suggest going for actual meals but their wings, fries, mozzarella sticks and drinks have always been great when I come here. Again, this is not a fine dining restaurant lol I highly suggest only getting finger food unless you really want to roll the dice with your meal. So with that being said..... I had a good time recently! I ordered a mango Hennessy that was nice, strong and sweet. A good balance but stay away if you don't like a sweet drink. For food I ordered mozzarella sticks, signature whiskey wings and fries to share. Everything was FRESH AND HOT. The mozzarella sticks have the most stretchy guilt inducing cheese and are SEASONED. So good. The wings are pretty much a sweet bbq with a very light, if any, whiskey kick. Simple but good. The fries were nicely seasoned with salt and pepper. There fries so lol not much to say but they were good. I wasn't stuck with anything cold or stale tasting. It was all decent in flavor. To round everything out, I ordered the Irish cream cake. I believe that's what it's called but don't shoot me if it's not. But WOAH! That dessert was something I wasn't expecting! It was actually so good! The cake was dry, but I believe it was done on purpose given the moist filling and vanilla ice cream PERFECTLY balanced out the whole dish. I forgot I was at TGI's for a second lol seriously a good dessert option if you're coming here. All in all, I had a great time, with a great waitress, some decent finger food and a shockingly enjoyable dessert. Definitely won't be my last time here. read more

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